Finding More Help - Seagate 1AYBA5 User Manual

Ge ng Help
The Seagate Wireless is a plug-and-play device. However, in certain situations, the setup process and
product usage might require extra attention.

Finding More Help

Visit the Seagate Wireless support page
How-to videos
Firmware updates (when available)
Software updates (when available)
FAQs
Common Problems and Solu ons
I can't connect wirelessly to the Seagate Wireless
Make sure that the Seagate Wireless is physically disconnected from your computer, powered on, and
that the Wi-Fi LED is a steady blue. A steady blue indicates that the device is Wi-Fi ready and
broadcasting.
Make sure to select SeagateWireless from your device's wireless network list. If you leave the Seagate
Wireless range (150 feet), your device disconnects from the signal. Any obstructions, such as walls
between your device and Seagate Wireless, might affect the strength of the signal.
If you know that the Seagate Wireless is broadcasting, but your device can't connect, the upper limit of
three devices might already be connected to it. Try disconnecting one of the other devices.
If you are attempting to stream using a browser, make sure that your device's wireless connection is
enabled. Go to any URL to be redirected to the Seagate Wireless main page.
I mistakenly reformatted the drive for my Mac
If you mistakenly allowed Time Machine to use the Seagate Wireless as its backup drive, it reformatted the
drive for backup purposes. You must return the Seagate Wireless to the NTFS format.
Important info: Reformatting erases all of the data on the Seagate Wireless.
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1. Copy any data that you want to keep from the Seagate Wireless to another device.
2. Eject and disconnect any other USB drives from your Mac.
3. Attach the Seagate Wireless to your Mac.
4. Install the NTFS driver included on the Seagate Wireless device.
You can also find this driver on the
5. On your Mac, open Finder, click Go, and then click Utilities.
Seagate Wireless
where you will find:
Seagate download page.
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