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MuxLab 500418-POE-UK Installation Manual

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HDMI 4x8 Matrix Switch, HDBT, PoE
500418-POE-US
500418-POE-UK
500418-POE-EU
Installation Guide
P/N: 94-00757-A
SE-00757-A

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Summary of Contents for MuxLab 500418-POE-UK

  • Page 1 HDMI 4x8 Matrix Switch, HDBT, PoE 500418-POE-US 500418-POE-UK 500418-POE-EU Installation Guide P/N: 94-00757-A SE-00757-A...
  • Page 2 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Copyright Notice: Copyright © 2014 MuxLab Inc. All rights reserved. Copyright © 2009 Real Time Engineers Ltd. This product uses an unmodified version of FreeRTOS V6.0.0. Source code available at www.freertos.com...

  • Page 3: Table Of Contents

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Table of Contents 1. Overview .............................4 1.1. Description ..........................4 1.2. Features ............................ 5 2. Technical Specifications ......................6 3. Installation Procedure .......................7 3.1. Parts List ..........................7 3.2. Product Overview ........................8 3.3.

  • Page 4: Overview

    Overview 1.1. Description The MuxLab HDMI 4x8 Matrix Switch, HDBT, PoE (500418-POE) allows 4 HDMI sources to be switched/distributed to up to 8 remote displays via unshielded twisted pair (UTP) or shielded twisted pair (STP) cables for cost-efficient connectivity. Remote displays can be connected up to 230 feet (70 meters) @ 1080p Deep Color via Cat 5e/6 UTP/STP cables.

  • Page 5: Features

     UTP/STP extension for 1080p Deep Color up to 230 feet (70 meters) via Cat 5e/6 UTP/STP cables  HDMI 3D support  Seamless integration with MuxLab’s HDMI Receiver (500454-RX or 500454-POE-  HDMI input supported with resolution up to 1080p  HDBaseT supported output ...

  • Page 6: Technical Specifications

    FCC, CE, RoHS, WEEE Two (2) years Warranty Order Information 500418-POE-US (UPC: 627699014185) HDMI 4x8 Matrix Switch, HDBT 500418-POE-UK (UPC: 627699914188) HDMI 4x8 Matrix Switch, HDBT 500418-POE-EU (UPC: 627699814181) HDMI 4x8 Matrix Switch, HDBT Table 1: Technical Specifications Page 6...

  • Page 7: Installation Procedure

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Installation Procedure 3.1. Part List The HDMI 4x8 Matrix Switch, HDBT, PoE (500418-POE) comes with the following parts: • Base unit • Four (4) IR Emitters • One (1) IR Sensor •...

  • Page 8: Product Overview

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 3.2. Product Overview The external connections and connection indicators of the HDMI 4x8 Matrix Switch, HDBT, PoE are detailed in Figure 2 and Figure 3. Please familiarize yourself with them before installing the unit.
  • Page 9 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Figure 4: Back Panel Figure 5: Back Panel, Right Side Details = Serial Port = USB Port B3 = LAN Port B4 = IR Sensor Extender B5 = EDID Settings...

  • Page 10: Pre-Installation Checklist

    2. The Matrix Switch is typically installed in a remote telecom room and is connected to multiple video sources and display devices via Cat 5e/6 UTP/STP or HDMI cables. A MuxLab Receiver is installed at each display to support the connection to the Matrix Switch via a Cat 5e/6 cable.

  • Page 11: Physical Installation

    HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 3.4. Physical Installation MuxLab’s HDMI 4x8 Matrix Switch, HDBT, PoE comes with mounting brackets for standard 19” rack mounting. Select the final destination for the product and install the unit using standard rack-mount screws (Figure 6).

  • Page 12: Installation Procedure

    3. Using HDMI cables (not included), connect each source to an HDMI IN port on the back panel of the Matrix Switch. 4. Ensure that one MuxLab Receiver is connected to each display using an HDMI cable (not included). For more information, refer to MuxLab’s 500454 Quick Installation Guide.
  • Page 13 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Figure 8: Typical Configuration (I) Page 13...
  • Page 14 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Figure 9: Typical Configuration (II) Page 14...

  • Page 15: Manual Control

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 3.6. Manual Control The HDMI 4x8 Matrix Switch, HDBT, PoE may be controlled manually by using the controls located on the front panel. Navigating the manual control menu is performed by using the ‘Info’, ‘Menu’, and ‘Switch’...
  • Page 16 Startup The Startup screen is the first screen to appear once the Multimedia 4x8 Matrix Switch is powered up. It displays the MuxLab logo and product name. Information The information screen is reached by pressing the Info button. It displays the name of the device at top, followed by the IP and Mac addresses, device status, and firmware version.
  • Page 17 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide NOTE: If password protection is on, pressing the Menu button from the Startup or Information screens will prompt the Password screen to appear. The user must then enter the correct password in order to reach the Main Menu screen.
  • Page 18 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Presets The Presets screen allows the user to select and apply a pre-existing preset (specific mapping of connections between sources and displays), or to save existing connections as a preset.
  • Page 19 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Network The Network Settings screen allows the user to change the settings of the network: • IP Address • Mask Address • Gateway Address The user navigates the Network Settings screen using the arrow keys, and enters information using the numeric keypad.
  • Page 20 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Password The Password screen allows the user to set password protection on the system to ON or OFF, as well as to change the password (numeric characters only). RS232 The RS232 screen allows the user to modify the baud rate, data bits, stop bit, and parity settings of the device.
  • Page 21 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Connect Source by Name The Connect Source by Name screen allows the user to select which display(s) to connect to which source(s). The user selects displays and sources by their designated name.
  • Page 22 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Select a Preset and Apply The Select a Preset and Apply screen is a two-tier menu that allows the user to select a preset from a list of eight options.
  • Page 23 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Once selected, the user presses the Enter/Save button on the numeric keypad. The Save Current Connections As screen then confirms the selection. Page 23...

  • Page 24: Remote Control Of Matrix Switch

    117 centimeters (46 inches) from the Matrix Switch, offering greater flexibility in using the remote. The remote can also control the Matrix Switch at display locations via MuxLab receivers. To do this, the user aims the remote at the receiver’s IR sensor and sends command signals to the Matrix Switch.

  • Page 25: Remote Control Of Sources And Displays

    Remote Control of Sources and Displays Sources and displays do not have to be controlled at their physical location. Using MuxLab receivers, each source and display can be controlled at different locations using their respective remotes. Using source remotes, sources can be controlled at display locations via receivers (see Figure 8).

  • Page 26: Edid And Dip Switch Settings

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 3.9. EDID and DIP Switch Settings Every digital display has extended display identification data (EDID) that describes its capabilities to a video source. This enables the source to know which type of display is connected to it, and to send compatible signals to that display.

  • Page 27: Port Control Operation

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 3.10. Port Control Operation MuxLab’s HDMI 4x8 Matrix Switch, HDBT PoE may be controlled in any one of two ways: 1. RS-232 Control 2. USB CDC Control 1. RS-232 Control...

  • Page 28: Usb Driver Setup

    To install the USB serial driver, download the SC-000032-A USB to serial driver file from the MuxLab website and save it to the local hard drive. NOTE: If the downloaded file is compressed, it will have to be uncompressed before using it.
  • Page 29 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Figure 15: Found New Hardware Dialog Box Another dialog box will open (Figure 16). Click Browse and locate the SC-000032-A USB to serial driver file downloaded earlier. Once found, click Next.
  • Page 30 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide A security window will now appear, indicating that the driver software is unsigned (Figure 17). Select Install this driver software anyway. Figure 17: Windows Security A window will appear instructing that the software for the driver has been successfully installed (Figure 18).

  • Page 31: Ethernet Web Interface

    HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 3.12. Ethernet Web Interface MuxLab offers users an Ethernet Web interface that provides the same functionality as manual control, with speeds of 10 Mbps or 100 Mbps. To use the Ethernet Web interface, the Matrix Switch must first be physically connected to an Ethernet network.
  • Page 32 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide The Logout hyperlink logs the user out of the system. The Language drop-down list provides the user with three interface languages: English, French, and Spanish. English is used by default.
  • Page 33 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide The Port Management submenu allows the user to make individual connections between specific displays and sources, or wholesale connections between all displays and sources by means of presets. Sources and displays are presented to the user in any one of four ways: •...
  • Page 34 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide (2) Setup The Setup submenu (Figure 22) is used to perform the following tasks: • Modify port names • Modify present names • Modify network connections and passwords • Modify RS232 connections •...
  • Page 35 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide In the Preset Names tab (Figure 23), the user can modify the names of presets. Figure 23: Setup Submenu – Preset Names Tab After preset names are modified, the user clicks on Save to save these modifications.
  • Page 36 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide To implement password modifications, an administrator makes changes to the Administrator Password and/or the User Password, and then clicks on the corresponding Save button. Regular users can only make changes to the User Password.
  • Page 37 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide In the Alarms tab (Figure 26), the user can modify the settings that dictate when an alarm will be triggered. Figure 26: Setup Submenu – Alarms Tab Minimum and maximum temperatures are in degrees Celsius (°C).
  • Page 38 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide In the Administration tab (Figure 27), the user can modify passwords for users and (if applicable) administrators, select and install new firmware, restore or backup data and reset the unit to factory settings.
  • Page 39 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide In the EDID tab (Figure 28), the user can apply pre-defined EDID settings to all input sources or apply EDID setting from any display to a given source. Figure 28: Setup Submenu – EDID Tab...
  • Page 40 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Figure 30: Hardware Monitor Screen This screen can be accessed by clicking on the Product status link at the top right of any Ethernet web interface screen. Page 40...

  • Page 41: Troubleshooting

    Check that the display supports the source resolution. Devices Work Table 6: Troubleshooting When contacting your nearest MuxLab dealer or MuxLab Technical Support at 877-689-5228 (toll free in North America) or (+1) 514-905-0588 (International), please have the following information ready: ...

  • Page 42: Appendix

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Appendix A. ASCII Command Set Ensure that the terminal emulation program parameters are set to the following: BAUD Rate: 9600 Data bits: Stop bits: Parity: None Flow control: None It should be noted that commands are case sensitive and arguments must be separated by a single space.
  • Page 43 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide Serial/USB Port Commands 1. Alarm alarm Description: Display all the alarm settings Arguments: <none> Example: alarm Response: Minimum Fan RPMs: - Fan 1: 100 - Fan 2: 100 Device Temperatures (Celsius):...
  • Page 44 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 2. Connection connect -i <input port #> <output port #> Description: Connect a specific input to a specific output Arguments: <input port #>: 1 to 4 <output port #>: 1 to 8...
  • Page 45 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 3. Disconnection disconnect -i <input port #> Description: Disconnect a specific input port from all output ports connected to it Arguments: <input port #>: 1 to 4 Example: Disconnect input 3 from all outputs connected to it...
  • Page 46 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 4. EDID (Continued) edidcopy –o <output port #> Description: Copy EDID from the specified output port to all input ports Arguments: < output port #>: 1 to 8 Example: Copy EDID from the output port # 2 to all input ports edidcopy –o 2...
  • Page 47 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 5. Get (Continued) get -o Description: Get the connection state of all output ports Arguments: <none> Example: Get connection state of all output ports get -o Response: Output 01 connected to: 03...
  • Page 48 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 7. Name <input port #> “<name>” name -i Description: Set a name for the selected input port Arguments: <input port #>: 1 to 4 <name>: up to 20 characters Set name “My DVD Player”...
  • Page 49 “<name>” Description: Set a name for the unit Arguments: < name>: up to 20 characters Set the name “MuxLab Switch” for the unit Example: name -unit “MuxLab Switch” Unit Name:[“MuxLab Switch”] Response: (or an error message if the command failed)
  • Page 50 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 8. Network network Description: Get the network address values (IP, mask and gateway) Arguments: <none> Example: Get network address values network Response: IP: 10.0.1.101 MASK: 255.255.0.0 GATEWAY: 10.0.0.1 DHCP: ON (or an error message if the command failed) Network –ip...
  • Page 51 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 8. Network (Continued) Network –dhcp <dhcp state> Description: Enable/disable DHCP feature Arguments: <dhcp state>: on or off Example: Enable the DHCP feature Network –dhcp on Response: IP: 10.0.1.101 MASK: 255.255.0.0 GATEWAY: 10.101.1.5...
  • Page 52 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 11. Reset reset -f Description: Reset the unit and restore it to its factory settings Arguments: <none> Example: Reset unit and restore it to factory settings reset -f “Clearing flash memory...
  • Page 53 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 14. Serial Port serial Description: Get all RS-232 settings Arguments: <none> Example: Get all RS-232 settings serial Response: Baud Rate: 9600 Data bits: 8 Stop bit: 1 Parity: NONE...
  • Page 54 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 15. Status status Description: Display the unit status Arguments: <none> Example: Display the unit status status Response: Temperature: 28 Celsius Voltage monitors: Ok Fans: Fan 1: 1850 RPM Fan 2: 1850 RPM (or an error message if the command failed) 16.

  • Page 55: Ip Control Commands

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide B. IP Control Commands 1. Notice This section is provided for informational purposes only, and should only be used by software developers with a thorough understanding of the HTTP and JSON specifications.
  • Page 56 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 4. Basic Authentication (Continued) If successful, you will receive an HTTP 201 Created response. Sessions will automatically close after 5 minutes of inactivity. They may also be closed at any time by a GET /var/logout.json.
  • Page 57 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 5. GET Commands Response Array of 8 integers. /var/conn.json Contains 8 items for the 8 displays. Each number is the source connected to the associated display. 0 means a display is disconnected.
  • Page 58 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide 6. POST Commands POST commands will always return 1 of 5 HTTP headers: HTTP 201Created Command was successful HTTP 400 Bad Request Received argument was malformed HTTP 403 Forbidden...
  • Page 59 © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide The response will be the data (in hexadecimal) returned if any: [“A105……450C”] var/edidcopy_p.json Array of a single integer. Copy the specified predefined EDID values to all input ports. The different code value are:...

  • Page 60: Infrared Remote Control Codes

    © MuxLab Inc. HDMI 4x8 Matrix Switch, HDBT, PoE Installation Guide C. Infrared Remote Control Codes System Code: 0x00 or 0x4E Identification Code (hex) Section Button  Display 1   Display 2   Display 3   Display 4 ...

  • Page 61: Product Warranty Policy

    Items Under Warranty - Company Policy MuxLab guarantees its products to be free of defects in manufacturing and workmanship for the warranty period from the date of purchase. If this product fails to give satisfactory performance during this warranty period, MuxLab will either repair or replace this product at no additional charge, except as set forth below.
  • Page 62 Product more than six months old, including shelf life. The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair is not possible, replaced by an equivalent unit and returned to the customer within one (1) month of receiving any returned product. There is no charge for repair (parts and labor) during the full warranty period.

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