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ATESS EVA-11D User Manual

ATESS EVA-11D User Manual

3-phase dual output ac charging equipment

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Shenzhen Growatt Power Technology Co.,Ltd
1st Floor of Building 3 at Sector B and 3rd Floor of Building 9, Henglong
Industrial Park, Shuitian, Baoan District, Shenzhen
T +86 755 2998 8492
F +86 755 2998 5623
W www.atesspower.com
ATESS EVA-11/22D
3-phase dual output AC charging equipment

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Summary of Contents for ATESS EVA-11D

  • Page 1 ATESS EVA-11/22D 3-phase dual output AC charging equipment Shenzhen Growatt Power Technology Co.,Ltd 1st Floor of Building 3 at Sector B and 3rd Floor of Building 9, Henglong Industrial Park, Shuitian, Baoan District, Shenzhen T +86 755 2998 8492 F +86 755 2998 5623...
  • Page 2: Table Of Contents

    IV. Parameter setting ··········································································· V. Operation instruction and LCD description ······································ VI. Firmware update ··········································································· Thank you for using ATESS EV charging equipment! VII. Troubleshooting ··········································································· EVA series intelligent single-phase AC charger is a power supply device that uses professional and advanced technology to provide energy supply to electric vehicles, it also has friendly man-machine interface and versatile VIII.
  • Page 3: Product Description

    Product description Packaging list Name Remark Charger User manual Quality certificate Mounting bracket Cable hook For cabled version ST6.3X40 4 for socket version, 7 for cabled Stainless steel hex-head version(3 of the 7 screws is for self-drilling screws cable hook fixing) 4 for socket version, 7 for cabled 12X46 version(3 of the 7 plugs is for...
  • Page 4: Installation And Wiring

    III. Installation and wiring 3.1.3 Fix the chargepoint onto the holes with expansion bolts. The input cables shall go into the pole from the bottom middle area and come out of it from the area below the cable hooker. 3.1 Installation on the ground 3.1.1 Open the packaging, you’ll see a charge point, a mounting bracket, a user manual and a bag of mounting accessories.
  • Page 5: Parameter Setting

    Parameter setting 3. Right-click on Local Area Connection and click on Properties. After the installation and wiring is done, connect the Charger to a computer and configure parameters via the web browser of the computer, then the Charger can be ready for use. 4.1 Set computer’s IP The Charger’s default IP address is 192.168.1.5.
  • Page 6 5. Select "Use the following IP address" and enter the IP address, Subnet Mask, Default Gateway. Click OK and close the Local Area Connection properties window. Overview of Parameter setting page 4.2 Configure parameters Connect the charger to a computer via a network cable. Open the web browser and type in http://192.168.1.5:8080/ in the address field and click enter, then the parameter setting page of the charger will open up.
  • Page 7 Explanation of parameters: (5) Charger Subnet mask. The default value is 255.255.255.0. It is not suggested to change. If the subnet mask has been reset to other value and you have forgotten the new value, you can restore the charger to factory setting by long press the reset button. (1) Firmware version of the Charger.
  • Page 8 (9) PIN of the charger, used to verify the PIN of user card. To use a RFID card with the charger, (15) Set the max output of the charger. their PIN must be consistent. If the user card has a different PIN, then it cannot be used on this charger.
  • Page 9 (23) Over temperature protection value, not suggested to change. (31) This is for communication testing, no need to reset. Fig.20 Fig.25 (24) Charging-allowed time. Charging can only start within this time period. This is used for off-peak charging setting. (33) DC residual current real-time detection value. If you want to charge out of this period, just press the forced on/off button at the side of the charger.
  • Page 10: Operation Instruction And Lcd Description

    Operation instruction and LCD description RFID mode: Charging can only be initiated or ceased by swiping RFID card 5.1 Charging mode and Operation APP/RFID mode: Initiate or cease charging by scanning QR code using APP or by swiping RFID card. You can also use APP for reservation and payment provided that the back-office server supports such functions.
  • Page 11 5.2 LCD interface introduction Interface of reserved status. If the back-office server and APP support reservation function and the charger is reserved, this interface Interface of standby status. will come out showing user ID and remaining time to Charging mode is displayed at the bottom centre of reserved time.
  • Page 12: Firmware Update

    Firmware update 3. Open the txt file, write “state=1” in it and save the file. There are 2 ways to update firmware for EV charger 1. Update by SD card 2. Update on parameter setting page 6.1 Update by SD card The firmware file must be named as “App.bin”.
  • Page 13 3. Click the “Browse” button and select the firmware file. Click “Upload”, then update will start automatically. During the update, the LED indicator will behave as below, First flash red and goes out with a short beep sound, during this period the firmware file is transmitted to the charger’s flash memory from the computer;...
  • Page 14: Troubleshooting

    VII. Troubleshooting 7.2 Firmware update fails 7.2.1 Firmware update failure with SD card: 7.1 Troubleshoot by LED behavior or LCD display a. Check if the capacity is over 4G bytes,please use a SD card of less than 4G to retry; b.
  • Page 15 b. Please check and input the correct WiFi SSID and password to retry; d. Some routers have 2 WiFi, one is 2.4GHz, the other is 5GHz. Most homes just use the 5GHz WiFi as their default WiFi. But the charger can only connect to the 2.4GHz WiFi. So if If you check the WiFi setting on the APP, please the charger can connect to your mobile phone hotspot, but cannot connect to the home turn off and back on the charger and connect...
  • Page 16 (3). Right-click on Local Area Connection and click on Properties. e. Check if the charger is still connected to the computer. Please unplug it from computer otherwise the charger won’t connect to the back-office server. f. Check if server address is correct in the“Server URL” field. The correct setting is : ws://charge.growatt.com:80/ocpp/ws 7.4 Cannot accessparameter setting page (4).
  • Page 17 7.5 Charging issue If charging cannot start after the car is plugged in, a. Check if the red emergency stop button is pressed. b. Check what charge mode is being used APP/RFID: Charge can only be started/stopped by APP or RFID card, and the charger must be connected to the back office server already;...
  • Page 18: Specification

    VIII. Specification Annex 9.1 Electrical diagram Model EVA-11/22D 386*260*1635(L*W*H) Dimension(mm) Weight(kg) Display Casing Material Stainless steel& Engineering plastics& Tempered glass Input AC 400V Voltage Max current 16A/32A Output Voltage AC 400V Max current 16A/32A IP65 IP Protection degree Working environment temperature -20℃〜+65℃...

This manual is also suitable for:

Eva-22d