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3 Operating Procedures
3.5
Printer Error
The error occurs when the printer cannot print/work normally. The
type of error is shown by the LED when the error is occurring.
Please reset the status when the error occurs.
The following example explains reasons and solutions for problems.
Error
Paper End
Paper Cover
Open
Thermal Head
Temperature
Error
Important
-
It is normal that the temperature goes up because this printer prints by
heating the thermal head.
-
The Thermal Head Temperature Error is generated easily by the high
ambient temperature.
30
Cause
- There is no paper
in the paper cover.
- It is not correctly set
though there is paper
- Particles have
collected on the paper
sensor.
- The paper cover is
open.
- The thermal head is too
hot.
Solution
- Please correctly set
the paper,
refer to chapter 2.7.
- Please clean the paper
sensor,
refer to chapter 5.3.
- Please correctly
close the paper
cover,
refer to chapter 2.7.
- Please do not print for a
while.
Once the thermal head
cools down, the error
disappears.
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