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Read carefully through the User Manual before you switch on the product. The model and serial number of your products are indicated on the bottom of our products. Always refer to this information when you need to contact your dealer or the support of IHSE GmbH (see chapter 18, page 217).
Draco MultiView 4K Table of Contents Table of Contents Table of Contents................................3 Important Information ............................ 9 Firmware and Software ........................9 Symbols for Warnings and Helpful Information ................... 9 Terms and Spellings ..........................9 EU Declaration of Conformity ......................10 Safety Instructions ............................
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Table of Contents Draco MultiView 4K 3.10.2 USB-HID Control and Status, DisplayPort 1.2, Single-Head ..........42 3.10.3 USB-HID Control and Status, DisplayPort 1.2, Dual-Head Ports ........43 3.10.4 USB-HID Control and Status, HDMI 2.0, Single-Head Ports ..........44 3.10.5 USB-HID Control and Status, HDMI 2.0, Dual-Head Ports ..........45 3.10.6 Network Connection and Power Supply Voltage ..............
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Draco MultiView 4K Table of Contents 6.4.2 Setting Video Outputs Parameters ..................85 Configuring the Layouts of the Free Mode ..................86 6.5.1 Displaying the Free Mode initially ..................86 6.5.2 Activating and Deactivating the Edit Mode ................. 87 6.5.3 Opening the Help Text in the Edit Mode ................
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Table of Contents Draco MultiView 4K 7.7.6 Downloading a Predefined Configuration from the Draco MV .......... 135 Saving and Opening a saved Status ....................136 7.8.1 Saving a Status ......................... 136 7.8.2 Opening a locally saved Status via Management Software ..........138 Configuring USB 2.0 Ports via Configuration File ..................
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Draco MultiView 4K Table of Contents 14.3.1 Selecting the Input for the individual Fullscreen Mode ............. 178 14.3.2 Selecting the Output for the individual Fullscreen Mode ..........178 Maintenance ..............................179 15.1 Maintaining the Hardware ........................ 179 15.2 Querying a Status, Updating the Firmware, Resetting the Device via OSD ........179 15.2.1 Querying the Video Status ....................
Draco MultiView 4K Important Information Important Information Firmware and Software The information in this manual refers to the latest firmware available at the date of manual release. Please refer to the change log (see chapter 22, page 225) for user manual updates. Symbols for Warnings and Helpful Information The meaning of the symbols used for warnings and helpful information in this manual is described below: WARNING...
EU Declaration of Conformity Please find the EU Declaration of Conformity for the device under: www.ihse.com/eu-declaration-of-conformity A copy of the original, product-specific EU Declaration of Conformity can be provided upon request. For contact details, see page 2 of this manual.
Draco MultiView 4K Safety Instructions Safety Instructions To ensure reliable and safe long-term operation of your device, please note the following guidelines: Read this user manual carefully. Only use the device according to this user manual. Failure to follow the instructions described can damage the device or endanger the security of your data.
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Safety Instructions Draco MultiView 4K Connection Check the device and the power supply units for visible damage before connecting it. Only connect the device or the power supply units without any visible damage at the chassis or the cable.
Draco MultiView 4K Description Description Intended Use The Draco MV is used to stream video/audio signals and switch the USB-HID control of up to four sources at one console with only one mouse and keyboard as well as with one monitor (Single-Head variant) or two monitors.
Description Draco MultiView 4K System Overview 3.2.1 Draco MV System A Draco MV system consists of a Draco MV, up to four sources and a console with up to four monitors with only one mouse and keyboard. The sources are directly connected to the Draco MV via provided USB and video cables.
Draco MultiView 4K Description 3.2.2 Draco MV System with External Controls The Draco MV system can be connected to external controls. • An external switching solution via dry contact, using the GPIO interface. • An external control via TCP/IP, using a Cat X network cable via API interface. Fig.
Description Draco MultiView 4K 3.2.3 Signal Routing/Assignment of the USB-HID, Video and Audio Signals The related video, audio, USB-HID and USB 2.0 signals are shown in color in the following figure. In the Draco MV system, output 1 on the primary video/audio board is the main output for the main monitor. The terms “main output”...
Draco MultiView 4K Description 3.2.4 Streaming of Video Signals The Draco MV streams video signals in windows on a display. The window arrangement differs depending on the selected display mode. Fig. 4 Free Mode - Example for windows on a display to stream up to four video signals Monitor Window with streamed video signal Display...
Description Draco MultiView 4K 3.2.5 Switching Methods In this user manual, we use two terms to describe switching methods with different results. When using the Draco MV as video multi viewer without using keyboard and mouse, focusing on another input is the relevant switching method (see chapters 12, 13 and 14, pages 165, 166 and 173). When using USB-HID control, depending on the selected display mode, it is possible to stream the video signal of an input to a focused window (in the foreground or on the main window) and have the current USB-HID control on another window (controlled window) at the same time.
Draco MultiView 4K Description 3.2.6 Transmitted Signals Output Function Video The video signals of all sources are simultaneously streamed to the Draco MV and the windows on the monitor(s) depending on the selected display mode. The monitors of the secondary video/audio board can have a different resolution than the monitors of the primary board.
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Description Draco MultiView 4K With activated/deactivated Audio Mixing, the following audio signals are outputted: Disabled Audio Mixing Enabled Audio Mixing Focused Unfocused Focused Unfocused input/input with input/input input/input with input/input USB-HID control without USB-HID USB-HID control without USB-HID control control Video output 1, via Up to 7.1-Channel No audio output...
Draco MultiView 4K Description Display Modes, Display Options and Switching Methods For an easier understanding, in the figures shown in this chapter, the associated window of the input with USB-HID control is illustrated with a colored frame (enabled Active Source Frame option, see chapter 6.2.5, page 80 or chapter 7.4.6, page 122) except for the mirrored Fullscreen display mode that comes without this option.
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Description Draco MultiView 4K Switching of the USB-HID Control When switching the USB-HID control to another input in Fullscreen Mode with two selected inputs the internal window arrangement remains with focused window. For instance, when switching the USB-HID control from input 1 to input 4, the mouse can be used within the associated window.
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Draco MultiView 4K Description Focusing on two other Inputs When focusing on two other inputs in Fullscreen Mode, the window arrangement changes. For instance, when selecting two different inputs, in the window arrangement, the inputs are assigned to the main output (focused input) and to the output 2.
Description Draco MultiView 4K 3.3.2 Display Mode Quad (2x2) Assignment of Inputs to Outputs In Quad (2x2) display mode (referred to as “Quad Mode” below), the main monitor displays up to four windows of the same size for simultaneously streaming of up to four video signals on the display of the main monitor (Multiview 4:1).
Draco MultiView 4K Description 3.3.3 Display Mode PiP (1+3) (Picture-in-Picture) Assignment of Inputs to Outputs In PiP (1+3) display mode (referred to as “PiP Mode” below), the main monitor displays up to four windows for simultaneously streaming of up to four video signals with one scaled and fitted main window and three smaller windows.
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Description Draco MultiView 4K Focusing on another Input In PiP Mode, when focusing on another input, the window arrangement changes. The video signal of the selected input is streamed on the main window and the order of the smaller windows on the right changes accordingly.
Draco MultiView 4K Description 3.3.4 Display Mode PbP (2+2) (Picture-by-Picture) Assignment of Inputs to Outputs The PbP (2+2) display mode (referred to as “PbP Mode” below) displays up to four windows of the same size for simultaneously streaming of up to four video signals on two monitors, each with two windows side-by-side per display (OUT1.x: stream 1 and 2, OUT2.x: stream 3 and 4).
Description Draco MultiView 4K 3.3.5 Display Mode Preview Assignment of Inputs to Outputs In Preview display mode (referred to as “Preview Mode” below), the main monitor always displays a window with the streamed video of the focused input in full screen. Monitor 2 provides a preview and displays four windows of the same size for simultaneous streaming of up to four video signals in the following order: top left/input 1 - top right/input 2 - bottom left/input 3 - bottom right/input 4 The preview window of the focused input, shown on the main monitor, is displayed in black by default.
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Draco MultiView 4K Description Focusing on another Input In Preview Mode, when focusing on another input, the window arrangement changes. The video signal of the selected input is streamed on the main window, the USB-HID control is switched to the selected input and the mouse can be used within the main window.
Description Draco MultiView 4K 3.3.6 Display Mode Free Assignment of Inputs to Outputs In Free display mode (referred to as “Free Mode” below), the main monitor displays of up to four windows for simultaneously streaming of up to four video signals. In Free Mode, four different layouts can be created and saved with individual names.
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Draco MultiView 4K Description Focusing on another Input In Free Mode, when focusing on another input, the window arrangement changes. The window with the streamed video signal of the selected input is displayed in the foreground on the main window. Monitor 2 shows a mirrored image of the main monitor.
Description Draco MultiView 4K Installation Examples This section illustrates typical installations of Draco MV system setups and installations with optional external controls. The cables of each source are connected to the associated inputs (see assignment overview in chapter 3.2, page 14). One monitor has to be connected to the main output OUT1.x of the primary video/audio board. 3.4.1 Single-Head Installation A Single-Head installation consists of a Draco MV, up to four sources and one console (maximum 2...
Draco MultiView 4K Description 3.4.2 Dual-Head Installation A Dual-Head installation with consists of a Draco MV, one or more Dual-Head sources and one console (maximum 4 monitors, 1 keyboard, 1 mouse, 4 audio output devices (e.g., speaker)). The Draco MV is directly connected to the sources and the console via connecting cables.
Description Draco MultiView 4K 3.4.3 Single-Head Installation with optional External Controls A Single-Head installation consists of a Draco MV, up to four sources and one console (maximum 2 monitors, 1 keyboard, 1 mouse, 2 audio output devices). The Draco MV is directly connected to the sources and the console via connection cables.
Draco MultiView 4K Description 3.4.4 Dual-Head Installation with optional External Control A Dual-Head installation consists of a Draco MV, up to four Dual-Head sources and one console (maximum 4 monitors, 1 keyboard, 1 mouse, 4 audio output devices (e.g., speaker)). The Draco MV is directly connected to the sources and the console via connecting cables.
Description Draco MultiView 4K Product Types Part No. Description MV42-DPSH Input 4x DP 1.2 with 4K60, 4x USB Type B Output 2x DP 1.2 with 4K60, 4x USB Type A (each 2x USB-HID/USB 2.0). 2x audio (3.5 mm, optical digital/analog) Input/Output 1x DB9 Male with 8x GPIO MV42-DPDH...
Description Draco MultiView 4K Device Views The following views of the Draco MultiView 4K illustrate the currently available variants. The legends of the figures contain the following information: Port designation, interface type, connected device 3.9.1 Overview Draco MultiView 4K Fig. 26 Front side - Device overview Fig.
Draco MultiView 4K Description 3.9.7 Ports for Network and Power Supply Voltage Fig. 33 Interface side - Ports for network and power supply voltage 2, IEC, power supply voltage 1, redundancy , RJ45, network interface 1, IEC, power supply voltage 1 3.10 Device Status Indication 3.10.1 USB-HID Control...
Description Draco MultiView 4K 3.10.2 USB-HID Control and Status, DisplayPort 1.2, Single-Head Fig. 35 Interface side - DisplayPort 1.2, Single-Head - Status LEDs for USB-HID control LED, USB-HID control for input CPU1 LED, USB-HID control for input CPU4 LED, USB-HID control for input CPU2 LED, system status of the video/audio board LED, USB-HID control for input CPU3 Status LEDs for USB-HID Control and System Status...
Draco MultiView 4K Description 3.10.3 USB-HID Control and Status, DisplayPort 1.2, Dual-Head Ports Fig. 36 Interface side - DisplayPort 1.2, Dual-Head - Status LEDs for USB-HID control LED, USB-HID control for input CPU1 LED, USB-HID control for input CPU1 LED, USB-HID control for input CPU2 LED, USB-HID control for input CPU2 LED, USB-HID control for input CPU3 LED, USB-HID control for input CPU3...
Description Draco MultiView 4K 3.10.4 USB-HID Control and Status, HDMI 2.0, Single-Head Ports Fig. 37 Interface side - HDMI 2.0, Single-Head - Status LEDs for USB-HID control LED, USB-HID control for input CPU1 LED, LED, USB-HID control for input CPU4 LED, USB-HID control for input CPU2 Status LED, system status of the video/audio board...
Draco MultiView 4K Description 3.10.5 USB-HID Control and Status, HDMI 2.0, Dual-Head Ports Fig. 38 Interface side - HDMI 2.0, Dual-Head - Status LEDs for USB-HID control LED, USB-HID control for input CPU1 LED, USB-HID control for input CPU1 LED, USB-HID control for input CPU2 LED, USB-HID control for input CPU2 LED, USB-HID control for input CPU3 LED, USB-HID control for input CPU3...
Description Draco MultiView 4K 3.10.6 Network Connection and Power Supply Voltage Interface side Front side Fig. 39 Interface and front side - Status LEDs of the network and power supply voltage ports LED 1 for network connection LED for power supply voltage 1 LED 2 for network connection LED for power supply voltage 2 LED for power supply voltage 1...
The Draco MV-Tool (management software) is available as a single executable program file (desktop and app version) that does not require an installation. The management software can be downloaded from the link https://www.ihse.com/software. Advanced settings can be configured on the Draco MV operating system using the management software: •...
Access and Operation Options Draco MultiView 4K Command Mode To start the command mode, use a keyboard sequence (Hot Key) at the keyboard plugged in the Draco MV. To exit the command mode, press Esc. NOTICE While in command mode, ...
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Draco MultiView 4K Access and Operation Options Change the current Hot Key via Hot Key Code (exemplary) To change the current Hot Key to, e.g., 2x Left Alt, enter Hot Key, c, 5, Enter. Set a freely selectable Hot Key (exemplary) To set a freely selectable Hot Key (e.g., 2x Space), enter Hot Key, c, 0, Space, Enter.
Access and Operation Options Draco MultiView 4K Control Options via OSD NOTICE Function restriction when connected to the wrong inputs/outputs If only one monitor is connected to output 2 of the primary video board, or monitors are connected only to outputs of the secondary video board of Dual-Head systems, the OSD cannot be opened.
Draco MultiView 4K Access and Operation Options 4.2.1 Keyboard Commands The following keyboard keys are available for the navigation and configuration within the menus: Keyboard key Function Left Arrow Input field: cursor left In menus: next input field Right Arrow Input field: cursor right In menus: previous input field Up Arrow...
Access and Operation Options Draco MultiView 4K 4.2.2 Menu Structure The general layout of the OSD is structured into three areas: • Upper status area (topmost two text lines) • Working area (here shown with the main menu) • Lower status area (lowest two text lines) OSD menu Landing page Fig.
Draco MultiView 4K Access and Operation Options Control Options via Management Software 4.3.1 Menu Structure The menu structure of the management software is subdivided into several sections: Management software Menu structure Fig. 41 Menu bar Status bar (shows version, activated Edit Mode and online mode) Toolbar Working area...
Access and Operation Options Draco MultiView 4K NOTICE Possible loss of changes By clicking Apply, changes are applied to the active configuration and saved in the volatile memory of the Draco MV. In the event of a sudden power failure, these changes are lost. To save changes permanently: ...
Draco MultiView 4K Access and Operation Options 4.3.3 Mouse Control The following mouse commands are selectable for menu functions: Mouse command Function Left mouse button Select menu, select function, open drop-down menus, enter input field, activate/deactivate option checkboxes, etc. Right mouse button Open context specific selection menus 4.3.4 Keyboard Control...
Access and Operation Options Draco MultiView 4K 4.3.6 Context Function The management software offers several context functions that support user-friendly and efficient operation. The context functions are described in the respective chapters. Context function Action Results Execute context Click with the right mouse button on a A context menu opens and displays function field.
Draco MultiView 4K Access and Operation Options 4.3.9 Device Overview This menu offers several information and operation options: • Displaying the ports with/without connection (with tooltips) • Displaying the current USB-HID control • Displaying the current display mode • Displaying the routing from an input to an output •...
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Access and Operation Options Draco MultiView 4K Display of the Input/Output Routing and the current USB-HID Control In the overview, the input with the current USB-HID control is highlighted in green (see USB port and LED of the video/audio input). The numbers 1 and 2 above a video/audio input are highlighted in green according to their routing to the outputs.
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Draco MultiView 4K Access and Operation Options The following table shows the ports with/without connection: Port color Description No source is connected, or the connected source is switched off. A source is connected, and the source is switched on. No monitor is connected, or the connected monitor is switched off. A monitor is connected, and the monitor is switched on.
Installation Draco MultiView 4K Installation First-time users are recommended to set up the system in a test environment that is limited to a single room. This makes it easier to identify and solve any cabling problems, and experiment with your system more conveniently.
Draco MultiView 4K Installation Connecting the Console to the Draco MV 1. Connect a monitor to the video output 1 (main output) of the primary video board of the Draco MV. 2. Optional: connect an additional monitor to the video output 2 of the primary video board of the Draco MV or, for Dual-Head systems, to the second video board of the Draco MV, output 1 first.
Operating system Microsoft Windows 8, Windows 8.1, Windows 10 Management software Draco MV- Downloaded from https://www.ihse.com/software with integrated Java Tool Runtime Network connection Available between computer and Draco MV If you want to use the management software without integrated Java Runtime, the following requirements...
Draco MultiView 4K Installation 5.2.2 Setting up Network and Firewall Releases Releasing Network Ports The following ports are used by the Draco MV depending on the configuration and must be released at the security gateway if necessary. The ports must only be released if you want to use the respective function. Function Port SNTP...
Installation Draco MultiView 4K 5.2.4 Starting the Management Software Run the management software by a double-click on the program icon on the desktop or the file in the directory. The management software starts in offline mode. Fig. 46 Management software Landing page in offline mode There are two options to connect to the Draco MV.
Draco MultiView 4K Installation 5.2.5 Connecting to the Draco MV with known IP Address At least FTP rights are required. Up to 16 between the Draco MV and the management software can be established at the same time due to a limitation of available sockets.
Installation Draco MultiView 4K 5.2.6 Connecting to the Draco MV via Device Finder At least FTP rights are required. Up to 16 between the Draco MV and the management software can be established at the same time due to a limitation of available sockets. The Device Finder offers the possibility to find all Draco MV that are in the same subnet.
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Draco MultiView 4K Installation To find and connect a device, proceed as follows: 1. Click Device Finder in the tool bar. 2. For searching within a multicast group, enter the multicast address. By default, the search is set via broadcast: 255.255.255.255. 3.
Configuration via OSD Draco MultiView 4K Configuration via OSD NOTICE Possible loss of configuration changes By clicking Okay, changes are applied to the active configuration and saved in the volatile memory of the Draco MV. In the event of a sudden power failure, these changes are lost. To save changes permanently: ...
Draco MultiView 4K Configuration via OSD Overview Configuration Menu Various options for system setting are available in the configuration menu. In addition, the following functions can be called up here: save (as active or predefined configuration) and shut down, restart, or reset to factory settings.
Configuration via OSD Draco MultiView 4K System Settings 6.2.1 Setting System Configuration The parameters for the system configuration are set in this menu: OSD Menu Configuration - System Fig. 51 The following parameters can be configured: System Field Entry Description Device Text Enter the device name of the Draco MV (default: DPSWITCH-01).
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Draco MultiView 4K Configuration via OSD Field Entry Description Lock Monitor EDID Lock the current monitor EDID in the configuration. After switching on, restarting, or reconnecting during operation, the locked EDID will be used from the source instead of the native EDID of a future connected monitor.
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Configuration via OSD Draco MultiView 4K Global OSD Settings Field Entry Description OSD Timeout [sec] 0 to 999 Specify the time of inactivity after which the OSD will be closed automatically (0 = deactivated). At 0 seconds, the OSD is not automatically closed. Horizontal Mouse 1 to 9 Adjust the horizontal mouse speed with 1 = fast, 9 = slow...
Draco MultiView 4K Configuration via OSD 6.2.2 Setting Network Configuration NOTICE To initialize system-relevant configuration changes on the Draco MV, the Draco MV must be restarted. The restart of the Draco MV may take several minutes, and the Draco MV is not available during the restart.
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Configuration via OSD Draco MultiView 4K Field Entry Description Subnet Mask Byte Enter the subnet mask in the form “255.255.255.0” if DHCP is not active (default: 255.255.255.0). Gateway Byte Enter the gateway address in the form “192.168.1.1” if DHCP is not active.
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Draco MultiView 4K Configuration via OSD To set parameters for the network configuration, proceed as follows: 1. Select Configuration > Network in the main menu. 2. Change the desired settings. 3. Click Okay to confirm the changes.
Configuration via OSD Draco MultiView 4K 6.2.3 Setting Date and Time The parameters for the system configuration are set in this menu, based on Simple Network Time Protocol (SNTP): Fig. 53 OSD Menu Configuration - Date+Time The following parameters can be configured: Time Server Field Entry...
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Draco MultiView 4K Configuration via OSD Configuring the Time Server To configure a time server, proceed as follows: 1. Select Configuration > Date+Time in the main menu. 2. Set the SNTP Client option to Y (Yes). 3. Enter the IP address of your SNTP server into the SNTP Server field. 4.
Configuration via OSD Draco MultiView 4K 6.2.4 Setting SNMP Function The SNMP function allows all function-critical and safety-critical elements of the Draco MV to be monitored and queried. This function complies with the RFC 1157 conformal standard. NOTICE When using SNMP monitoring, for reasons of access security, the use of a dedicated network according to the IT-Grundschutz-Kompendium (IT Baseline Protection) is recommended.
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Draco MultiView 4K Configuration via OSD SNMP Trap The SNMP agent must be activated to activate the SNMP traps. Traps Description Enable Traps Sending of trap messages from the SNMP agent to the SNMP server. Server Address IP address of the SNMP server in the form “192.168.1.1” and of the SNMP port (default: 162).
Configuration via OSD Draco MultiView 4K 6.2.5 Setting Display Options The parameters for display options, e.g., OSD transparency or source information are set in this menu. Fig. 55 OSD Menu Configuration - Display Options The following parameters can be configured: OSD Transparency Field Entry...
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Draco MultiView 4K Configuration via OSD Active Source Frame Field Entry Description Enable Activated A frame is displayed around the active source, except for the Fullscreen Mode. Option for all display modes except for the mirrored Fullscreen Mode. Deactivated Function not active (default). Color List Frame color for active source.
Configuration via OSD Draco MultiView 4K User Settings User settings and permissions are set in this menu. By default, two users are set with unchangeable usernames. It is not intended to create additional users. OSD Menu Configuration - User Data Fig.
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Draco MultiView 4K Configuration via OSD SOTICE Failed SNMP logging If the login data of the SNMPv3 user differs between the Draco MV and the SNMP server, no SNMP loggings are transmitted. Ensure the login data (username and password) in both settings are identical (see section on page 75).
Configuration via OSD Draco MultiView 4K Setting Video Inputs and Video Outputs 6.4.1 Setting Video Inputs Parameters The parameters for the video inputs are set in this menu: Fig. 57 OSD Menu Configuration - Input The following parameters can be configured: Field Entry Description...
Draco MultiView 4K Configuration via OSD 6.4.2 Setting Video Outputs Parameters The parameters for the video outputs are set in this menu: Fig. 58 OSD Menu Configuration - Output The following parameters can be configured: Field Entry Description Numerical Ident number of the output ports (unchangeable, see chapter 3.9, page 38) Name Text...
Configuration via OSD Draco MultiView 4K Configuring the Layouts of the Free Mode The configuration of the Free Mode layouts uses the overlay of the OSD. NOTICE Possible loss of layout changes Layout changes are temporarily available. When restarting the Draco MV, layout changes are saved to the respective layout.
Draco MultiView 4K Configuration via OSD 6.5.2 Activating and Deactivating the Edit Mode To activate the edit mode in Free Mode, proceed as follows: Press Hot Key, F8. The OSD mouse (here in orange) is activated and located in the upper left corner, and the transparency of the display changes.
Configuration via OSD Draco MultiView 4K 6.5.4 Cropping an Area of a Window To crop an area of a window, proceed as follows: 1. Double-click the left mouse button on a window to display the window in full screen. Fig. 62 Edit mode in Free Mode - Example of displaying a window in full screen 2.
Draco MultiView 4K Configuration via OSD 6.5.5 Scaling a Window in a Layout To scale a window in a layout, proceed as follows: 1. Scaling with aspect ratio (16:9): Click with the left mouse button close to an edge of a window, hold down the left mouse button, and move to mouse to resize the window.
Configuration via OSD Draco MultiView 4K 6.5.6 Moving a Window in a Layout To move a window in a layout, proceed as follows: Click with the left mouse button into a window, hold down the left mouse button, and move the window to the preferred position.
Draco MultiView 4K Configuration via OSD 6.5.7 Toggling a Window Level in the Foreground or Background If you organize a free layout of the Free Mode to display a video signal in full screen and some cropped areas, and you click in the full screen, the cropped areas will be hidden by the full screen. To edit a hidden window, you can toggle the window level of an input between foreground and background by using the respective numbers on the keyboard.
Configuration via OSD Draco MultiView 4K 6.5.8 Resetting a changed Window in a Layout To reset a window, there are the following possibilities. Possibility 1 Move the OSD mouse into the customized window and press Backspace. The cropped area is reset, and the video signal is displayed in full screen in the customized window. Fig.
Draco MultiView 4K Configuration via OSD 6.5.9 Opening a Layout When opening another layout without saving the unsaved changes of the current layout, all changes are lost. This can be used to reset changes of the current layout. There is no notification about probably unsaved layout modifications. With activated edit mode, there are the following possibilities to open a layout.
Configuration via OSD Draco MultiView 4K 6.5.10 Saving a Layout To save a layout, proceed as follows: 1. Press Ctrl + s. A dialog appears OSD Menu Free Mode - Edit Mode - Save Layout Fig. 72 2. Select a storage slot to save the layout. 3.
Draco MultiView 4K Configuration via OSD 6.5.11 Resetting a Layout With activated edit mode, a single layout or all layouts can be reset. Possibility 1 1. Press Ctrl + r. A dialog appears. Fig. 73 OSD Menu Free Mode - Edit Mode - Save Layout 2.
Configuration via OSD Draco MultiView 4K 6.5.12 Exiting the Edit Mode of Free Mode To exit the edit mode of the Free Mode, proceed as follows: 1. Press Esc. A dialog appears, showing the information that unsaved changes will be lost without saving. OSD Menu Free Mode - Edit Mode - Close Free Mode Fig.
Draco MultiView 4K Configuration via OSD Saving and Loading a Configuration NOTICE By default, the last configuration that has been saved in the permanent Draco MV memory will be restored after a restart of the Draco MV. First starting the Draco MV, the factory configuration will be copied into the current configuration. You have the following possibilities to save configuration changes: •...
Configuration via OSD Draco MultiView 4K 6.6.2 Saving a Predefined Configuration In this menu, the current configuration can be saved in up to eight storage locations in the permanent memory of the Draco MV memory (File #1 to File #8). In addition to the eight memory locations, there is also a standard storage location (Default).
Draco MultiView 4K Configuration via OSD To save the created configuration to a specific memory location, proceed as follows: 1. Select Configuration > Save As… in the main menu. 2. Select the required storage location (File #1 to File #8) or Default. The current configuration is saved to this storage location and is shown immediately in the menu.
Configuration via Management Software Draco MultiView 4K Configuration via Management Software NOTICE Possible loss of changes By clicking Apply, changes are overtaken to the active configuration and saved in the volatile memory of the Draco MV. In the event of a sudden power failure, these changes are lost. To save changes permanently: ...
Draco MultiView 4K Configuration via Management Software Configuring in Offline Mode Configuration and system settings via management software can be changed in offline mode without a direct connection between Draco MV and the management software. Afterwards, the configuration must be uploaded to the Draco MV.
Configuration via Management Software Draco MultiView 4K Setting Management Software Options The settings of the management software can be customized and optimized to support you in configuring your Draco MV. The settings can be set in the offline mode. 7.3.1 Setting Program Default Settings To avoid the repeated entry of data in the management software, this data can be saved in the default settings.
Draco MultiView 4K Configuration via Management Software 7.3.2 Setting Font Size and Tooltip in the Toolbar The font size can be set in this menu and the display of tooltips for the toolbar can be activated. 1. Click Extras > Options in the menu bar and click the Style tab. 2.
Configuration via Management Software Draco MultiView 4K 7.3.3 Setting Language of the Management Software The language within the management software is set in this menu. The charset must match the selected language to ensure correct representation. 1. Click Extras > Options in the menu bar and click the Language tab. 2.
Draco MultiView 4K Configuration via Management Software 7.3.4 Setting Autostart of the Device Finder To start the device finder automatically when starting the management software, proceed as follows: 1. Click Extras > Options in the menu bar and click the Miscellaneous tab. 2.
Configuration via Management Software Draco MultiView 4K System Settings 7.4.1 Setting System Configuration The parameters for the system configuration are set in this menu. Fig. 82 Management software menu System Settings - System The following parameters can be configured: System Settings Parameter Entry/Status Description...
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Draco MultiView 4K Configuration via Management Software Parameter Entry/Status Description Load Default Activated Start the Draco MV after a restart or a switch-on with the configuration stored as Default. Deactivated Start the Draco MV after a restart or a switch-on with the last saved configuration (default).
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Configuration via Management Software Draco MultiView 4K Global OSD Settings Parameter Entry/Status Description OSD Timeout [sec] 0 to 999 Specify the time of inactivity after which the OSD will be closed automatically (0 = deactivated). At 0 seconds, the OSD is not automatically closed. Horizontal Mouse 1 to 9 Adjust the horizontal mouse speed with 1 = fast, 9 = slow...
Draco MultiView 4K Configuration via Management Software 7.4.2 Setting Network Configuration The parameters for the network configuration are set in this menu. NOTICE A change of system-relevant parameters (e.g., change of the IP address) is immediately displayed in the management software. To initialize system-relevant configuration changes on the Draco MV, the Draco MV must be restarted.
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Configuration via Management Software Draco MultiView 4K Multicast Field Entry Description Multicast Byte Enter the multicast address if using within a multicast group (default: broadcast 255.255.255.255). Network Services Field Status Description API Service Activated Activate the LAN interface at the Draco MV for access via management software (API service port 7055/7056) (default).
Draco MultiView 4K Configuration via Management Software 7.4.3 Setting Syslog Function The parameters for the syslog function are set in this menu: Management software menu System Settings - Network - Syslog Fig. 84 The following parameters can be configured: Field Entry/Status Description Enable Syslog...
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Configuration via Management Software Draco MultiView 4K To set parameters for the syslog function, proceed as follows: 1. Click System Settings > Network in the task area. 2. Click Activate Edit Mode in the toolbar. 3. Click the Syslog tab in the working area. 4.
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Draco MultiView 4K Configuration via Management Software Option Description Maximum Log File Allowed maximum size of log file Size [KB] When reaching the maximum log file size, a new log file will be created. Maximum Number of Allowed maximum number of log files Log Files When the maximum number of log files is exceeded, the oldest log file will be overwritten with the new information (log rotate).
Configuration via Management Software Draco MultiView 4K 7.4.4 Setting SNMP Function The SNMP function allows all function-critical and safety-critical elements of the Draco MV to be monitored and queried. This function complies with the RFC 1157 conformal standard. Two SNMP servers can be used at the same time.
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Draco MultiView 4K Configuration via Management Software The following parameters can be configured: SNMP Agent Traps Description SNMP Agent Permission for an active query of the SNMP agent for traps is granted. This activation is a prerequisite for using the SNMP server. Port The SNMP port is retrieved automatically (default: 161).
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Configuration via Management Software Draco MultiView 4K Activating SNMP Traps To activate active reporting of the SNMP traps, proceed as follows: 1. Click System Settings > Network in the task area. 2. Click Activate Edit Mode in the toolbar. 3. Click the SNMP tab in the working area. 4.
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Draco MultiView 4K Configuration via Management Software The following options are available: Option Description Port SNMP port (default: 162). Log File Directory Default directory to store the log files. Log File Name Default name of the log file. Log File Extension Default extension for the log file.
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Configuration via Management Software Draco MultiView 4K Creating an SNMPv3 User for the SNMP Server In the following menu, the login data for an SNMPv3 user can be set up for the computer on which the management software is operated (SNMP server). The SNMP server authenticates itself with the agent using this login data.
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Draco MultiView 4K Configuration via Management Software To configure the login data for an SNMPv3 user at the SNMP server, proceed as follows: 1. Click Extras > Options in the menu bar and click the SNMP tab. 2. Click Manage SNMPv3 Users. A list appears with already created SNMPv3 users.
Configuration via Management Software Draco MultiView 4K 7.4.5 Setting Date and Time The parameters for the system configuration are set in this menu, based on Simple Network Time Protocol (SNTP): Fig. 89 Management software menu System Settings - Date and Time The following parameters can be configured: SNTP Field...
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Draco MultiView 4K Configuration via Management Software Configuring the Time Server To configure a time server, proceed as follows: 1. Click System Settings > Date and Time in the task area. 2. Click Activate Edit Mode in the toolbar. 3. Check the SNTP checkbox to enable the SNTP option. 4.
Configuration via Management Software Draco MultiView 4K 7.4.6 Setting Display Options The parameters for OSD display options and for switched source information are set in this menu. Fig. 90 Management software menu System Settings - Display Options The following parameters can be configured: OSD Transparency Field Entry/Status...
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Draco MultiView 4K Configuration via Management Software Active Source Frame Field Entry/Status Description Enable Activated Show frame around the active source, except for the Fullscreen Mode. Option for all display modes except for the mirrored Fullscreen Mode. Deactivated Function not active (default). Color List Frame color for active source.
Configuration via Management Software Draco MultiView 4K Configuration of Video Ports 7.5.1 Setting Video Inputs Parameters The parameters for the video inputs are set in this menu: Fig. 91 Management software menu Input & Output Controls - Input Control The following parameters can be configured: Field Entry Description...
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Draco MultiView 4K Configuration via Management Software If the default EDID of the video input is set different from the resolution of the video output, the video signal is scaled up or down to the resolution set at the video output. For instance, the default EDID of the video input is set to 1080p (see chapter 7.5.1 page 124) and the Resolution of the video output is set to 4K60.
Configuration via Management Software Draco MultiView 4K 7.5.2 Setting Video Outputs Parameters The parameters for the video outputs are set in this menu: Fig. 92 Management software menu Input & Output Controls - Output Control The following parameters can be configured: Field Entry Description...
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Draco MultiView 4K Configuration via Management Software To configure the settings for a video output, proceed as follows: 1. Click Input & Output Controls > Output Control in the task area. 2. Click Activate Edit Mode in the toolbar. 3. Select the video input to be configured in the list Output Devices. 4.
Configuration via Management Software Draco MultiView 4K User Settings User settings and permissions are set in this menu. By default, two users are set with unchangeable usernames. It is not intended to create additional users. Fig. 93 Management software menu User Settings - Users Administrator The administrator (username: admin) has the permission to configure the system.
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Draco MultiView 4K Configuration via Management Software It is possible to create new users, but with the current firmware version, it is not possible to differentiate between special rights or settings for several users. This option may change with further firmware. NOTICE Failed SNMP logging If the login data of the SNMPv3 user are different between the Draco MV and the SNMP server, no...
Configuration via Management Software Draco MultiView 4K Saving and Activating Configurations NOTICE By default, the last configuration that has been saved in the permanent Draco MV memory will be restored after a restart of the Draco MV. First starting the Draco MV, the factory configuration will be copied into the current configuration. You have the following possibilities to save configuration changes: •...
Draco MultiView 4K Configuration via Management Software 7.7.2 Saving a Configuration Locally Configurations can be saved as a file that can be stored independently from the Draco MV. The following settings contained in the Draco MV configuration at the time of saving is saved to a file with the extension .dmc : •...
Configuration via Management Software Draco MultiView 4K 7.7.3 Opening a Locally Saved Configuration 1. To open a locally saved configuration, proceed as follows: 2. Click Open… in the toolbar. 3. Go to the location of the configuration file to be opened. 4.
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Draco MultiView 4K Configuration via Management Software Fig. 97 Management software menu Upload - Connect 5. Under Select Configuration Slot, select the storage slot for the configuration (default or config01 to config08). 6. Option: to activate the uploaded configuration immediately, check the Activate configuration after upload checkbox.
Configuration via Management Software Draco MultiView 4K 7.7.5 Activating a Predefined Configuration To activate an uploaded configuration, proceed as follows: 1. Click Status & Updates > Activate Configuration in the task area. 2. Select the configuration to be activated. 3. Click Activate to activate the selected configuration. A query to restart the Draco MV appears.
Draco MultiView 4K Configuration via Management Software 7.7.6 Downloading a Predefined Configuration from the Draco MV Configurations saved in the Draco MV can be downloaded for offline editing in this menu. To download a configuration from the Draco MV, proceed as follows: 1.
Configuration via Management Software Draco MultiView 4K Saving and Opening a saved Status 7.8.1 Saving a Status When a status is saved, the following information contained in the Draco MV configuration at the time of saving is saved to a .zip file: •...
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Draco MultiView 4K Configuration via Management Software 3. Click Next. Fig. 103 Management software menu Save Status - Anonymization 4. Wait until all steps show green check marks and the “Saving status successful” message is displayed. 5. Click Finish to complete the saving process. Fig.
Configuration via Management Software Draco MultiView 4K 7.8.2 Opening a locally saved Status via Management Software To load a locally saved status, proceed as follows: 1. Click Device > Load Status… in the menu bar. 2. Go to the storage location of the status file to be opened. 3.
Draco MultiView 4K Configuring USB 2.0 Ports via Configuration File Configuring USB 2.0 Ports via Configuration File The Draco MV contains a configuration file ( Config.txt ) to set specific parameters. The Config.txt is located on the flash drive of the Draco MV. The flash drive can be opened by a Mini-USB connection to a computer.
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Configuring USB 2.0 Ports via Configuration File Draco MultiView 4K Entering or Changing a Parameter in the Configuration File To enter or change a parameter of the Draco MV, proceed as follows: 1. Connect the Draco MV to any source using a Mini-USB cable. The Draco MV opens a flash drive containing the Config.txt file.
Draco MultiView 4K Operation via Mouse Operation via Mouse Mouse Movement in Dual-Head/Multi-Head Systems The window arrangement of the Draco MV in Dual-Head systems is based on the desktop arrangement set in the source’s operating system. In Dual-Head or Multi-Head systems with activated MSC in automatic mode (default for MSC), the behavior of the mouse movement has to be regarded depending on the current display mode.
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Operation via Mouse Draco MultiView 4K Mouse Movement with Vertical Monitor Arrangement (Example in Quad Mode) In a Dual-Head system with the desktop arrangement main monitor left (video 1) and the second monitor at left (video 2), the window sequence when moving the mouse is as follows: 1.1 ↔...
Draco MultiView 4K Operation via Mouse Focusing on one Input via Hot Mouse To switch an input in Preview Mode or PiP Mode via mouse, the MSC and the Hot Mouse function have to be enabled (see chapter 7.4.1, page 106). Switching the USB-HID control with enabled Hot Mouse function offers the following possibilities: •...
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Operation via Mouse Draco MultiView 4K Switching from an Input without USB-HID Control to another Input For instance, in Preview Mode, when the USB-HID control has been switched to one of the small windows via keyboard command, a special sequence has to be followed if the respective video signal of this input should be displayed on the main window by moving the mouse.
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Draco MultiView 4K Operation via Mouse Fig. 113 PiP Mode - Example of activating the Hot Mouse function 4. Click with the OSD mouse into the window 3. The video signal of input 3 is shown in the main window and the window order of the small windows is changed.
Operation via Keyboard Draco MultiView 4K Operation via Keyboard 10.1 Switching the USB-HID Control via Keyboard Command In any display mode, the USB-HID control can be switched to another USB input using one of the following keyboard commands. Keyboard command Switching USB-HID control to input Hot Key, NUM1 Switch the USB-HID control to USB input 1.
Draco MultiView 4K Operation via Keyboard 10.2 Focusing on one Input via Keyboard Command Depending on the current display mode, the window arrangement remains or changes when focusing on another input. The USB-HID control is switched to the selected input. The focusing results are described in the respective sections.
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Operation via Keyboard Draco MultiView 4K Example for Focusing on another Input in PiP Mode In PiP Mode and Preview Mode, the main monitor will display the video signal of the selected input with the USB-HID control switched to the associated input. For instance, in the initial situation in Preview Mode, the active window shows the video signal from input 1 and the USB-HID control is switched to input 1.
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Draco MultiView 4K Operation via Keyboard Example for Focusing on another Input in Preview Mode In Preview Mode, the window with the video signal of the selected input will be changed to the main window with the USB-HID control switched to the associated input. For instance, in the initial situation in Preview Mode, the active window shows the video signal from input 1 and the USB-HID control is switched to input 1.
Operation via Keyboard Draco MultiView 4K 10.3 Focusing on two Inputs via Keyboard Command in Fullscreen Mode When selecting two inputs in Fullscreen Mode with one of the following keyboard commands using the general syntax: • The video signal of the selected input 1 is streamed in the window on the main monitor. •...
Draco MultiView 4K Operation via Keyboard Example To focus on two other inputs in Fullscreen Mode, proceed as follows: 1. Press the Hot Key to start the command mode (see chapter 4.1, page 48). 2. Press the number of the specific input the video signal should be streamed on the main window and the number of the specific input the video signal should be streamed on the second monitor, e.g., 23 and press Enter.
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Operation via Keyboard Draco MultiView 4K Example 1 For instance, in the initial situation in Preview Mode, the active window shows the video signal from input 1 and the USB-HID control is switched to input 3. To switch to the Quad Mode with a function key, e.g., to USB input 2, proceed as follows: 1.
Draco MultiView 4K Operation via Keyboard 10.5 Switching the USB-HID Control via Multi-Screen Control NOTICE Switchover error due to connection of Single-Head sources in a Dual-Head installation If single-head sources are connected to two inputs using a dual-head cable, switching with the USB-HID control the mouse may not work correctly.
Operation via Keyboard Draco MultiView 4K 10.6 Summary of Keyboard Commands Keyboard commands are fixed to the position of the keys on the keyboard. Keyboard mapping tables may vary for country-specific layouts. Note the key position of keys when changing the keyboard layout, e.g., from QWERTZ to AZERTY with, e.g., the French keyboard layout.
Draco MultiView 4K Operation via Keyboard Opening and Exiting the OSD Keyboard command Function Hot Key, o Open the OSD. Fast Key Exit the OSD in the main menu or go back one step in the menu structure. Left Shift + Esc Exit the OSD within the menus.
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Operation via Keyboard Draco MultiView 4K Focusing on two Inputs in Fullscreen Mode Keyboard command Main output/USB-HID control Second output Hot Key, 11, Enter * Focus on input 1. Display the associated window of input 1. Hot Key, 12, Enter Focus on input 1.
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Draco MultiView 4K Operation via Keyboard Managing the Free Mode Keyboard command Display mode Hot Key, F8 Activate the edit mode of the Free Mode. Ctrl + Esc Deactivate the edit mode of the Free Mode. With activated edit mode, display the help text. Ctrl + o With activated edit mode, open one of the four stored layouts.
Operation via Keyboard Draco MultiView 4K 10.7 Overview of Keyboard Commands 10.7.1 Keyboard Commands for Configuration Keyboard command Function Hot Key, c, new Hot Change the Hot Key according to the predefined Hot Key Code table. Key code, Enter Hot Key, c, 0, new Hot Define a freely selectable Hot Key.
Draco MultiView 4K Operation via OSD Operation via OSD 11.1 Focusing on one or two Inputs via OSD Switching one Input To switch an input to another output via OSD, proceed as follows: 3. Press Hot Key + o or the Fast Key to open the OSD. The Caps Lock and Scroll Lock LEDs on the keyboard are flashing, and the OSD is opened on the main monitor showing the Switch menu.
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Operation via OSD Draco MultiView 4K Switching two Inputs Switching two different inputs is only available for the Fullscreen Mode. If selecting two different inputs and activating another display mode than the Fullscreen Mode, the Draco MV is switched to the selected input 1.
Draco MultiView 4K Operation via OSD 11.2 Changing the Display Mode via OSD Switching from a display mode to another, the video signal of the input with current USB-HID control is displayed in the foreground (in Free Mode) or on the main window (in Fullscreen Mode, Preview Mode, and PiP Mode).
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Operation via OSD Draco MultiView 4K Changing the Display Mode and Switching the USB-HID Control To change the display mode and switching the USB-HID control, proceed as follows: 1. Open the Switch menu. 2. Select the desired input for the main output (OUT1.x) under Source Selection. 3.
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Draco MultiView 4K Operation via OSD Changing to the Fullscreen Mode with two Inputs and Switching the USB-HID Control To switch individually in Fullscreen Mode, proceed as follows: 1. Open the Switch menu. 2. Select the input for the main output (OUT1.x) under Source Selection that has to be routed to the main output.
Operation via OSD Draco MultiView 4K 11.3 Powering Down, Restarting, and Resetting via OSD 11.3.1 Powering Down the Draco MV To shut down the Draco MV, proceed as follows: Select Configuration > Shut down MV in the main menu. The current configuration is saved in the permanent memory of the Draco MV and the Draco MV will be shut down.
Draco MultiView 4K Operation via External Switching Solution Operation via External Switching Solution Focusing on one Input via External Switching Solution Optionally, you can connect a 4-button external switching solution (dry contact) with a GPIO interface to focus on another input. See chapter 17.2.7, page 214 for the pin assignment. By pressing a push button, the USB-HID control is switched to the associated input, the video signal of the associated input is focused on the window arrangement and the mouse can be used within the associated window.
Operation via Management Software Draco MultiView 4K Operation via Management Software 13.1 Focusing on one or two Inputs via Management Software Focusing on one or two inputs can be executed in different ways with the left or the right mouse button. •...
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Draco MultiView 4K Operation via Management Software The USB-HID control is switched to the selected input and the mouse can be used within the associated window. Fig. 132 Example - Switched input Focusing on another Input in the individual Fullscreen Mode To focus on another input individually in Fullscreen Mode via management software, proceed as follows: 1.
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Operation via Management Software Draco MultiView 4K Focusing on another Input and Changing the Display Mode To simultaneously focus on another input and change the display mode via management software, proceed as follows: 1. Click Status & Updates > Device Status in the task area. 2.
Draco MultiView 4K Operation via Management Software 13.2 Changing the Display Mode via Management Software Switching from a display mode to another, the video signal of the input with current USB-HID control is displayed in the foreground (in Free Mode) or on the main window (in Fullscreen Mode, Preview Mode, and PiP Mode).
Operation via Management Software Draco MultiView 4K 13.3 Powering Down, Restarting, and Resetting via Management Software 13.3.1 Powering Down the Draco MV NOTICE After shutting down, the Draco MV can be disconnected from the power supply voltage. To shut down the Draco MV, proceed as follows: 1.
Draco MultiView 4K Operation via Management Software 13.3.2 Restarting the Draco MV NOTICE When restarting the Draco MV, the current configuration is saved in the permanent memory of the Draco MV and the Draco MV will be restarted with the active configuration. To perform a restart of the Draco MV, proceed as follows: 1.
Operation via Management Software Draco MultiView 4K 13.4 Using a USB 2.0 Device When connecting a USB 2.0 device, e.g., a media control to the transparent USB 2.0 interfaces, the media control cannot interact with the Draco MV. The media control will just be routed through to the target computer.
Draco MultiView 4K Operation via API Interface Operation via API Interface TCP/IP Socket connections to the Draco MV can be used via TCP/IP Port 7055 (SSL: 7065). When sending commands via the API interface, the Draco MV echoes the same command with a leading acknowledgement byte 0x06 (ACK) in front.
Operation via API Interface Draco MultiView 4K 14.1.2 Focusing on two Inputs in Fullscreen Mode via 7-Byte API Telegrams API 7-byte telegram Main output OUT1.x/ Second output OUT2.x USB-HID control 07 06 05 04 03 02 01 1B 5B 47 00 Focus on input 1.
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Draco MultiView 4K Operation via API Interface Example To focus on two other inputs in Fullscreen Mode, send the API telegram command 1B 5B 47 07 00 The associated window of input 2 is maximized in the window arrangement on the main monitor connected to the main output.
Operation via API Interface Draco MultiView 4K 14.2 Extended Mode and USB-HID Control Selection via 9-Byte Telegrams Example for an API Telegram Request with Response For instance, to select Layout 4 in Free Mode and keep the USB-HID control on the current USB input, enter the API telegram of line 1.
Draco MultiView 4K Operation via API Interface 14.2.2 Selecting the Free Mode Layout Byte 3 Function Change to layout 1 in Free Mode. Change to layout 2 in Free Mode. Change to layout 3 in Free Mode. Change to layout 4 in Free Mode. 14.2.3 Keeping/Switching the USB-HID Control Byte 2 Function...
Operation via API Interface Draco MultiView 4K 14.3 Focusing on two Inputs in Fullscreen Mode via 9-Byte Telegrams When selecting two inputs in Fullscreen Mode using one of the following API telegrams: • The video signal of the selected input 1 is streamed in the window on the main monitor. •...
Draco MultiView 4K Maintenance Maintenance 15.1 Maintaining the Hardware NOTICE Possible damage to the mechanical and electronic components The chassis does not contain any components that require maintenance. If the chassis is nevertheless opened and damaged in the process, the manufacturer's warranty is voided. The chassis, the extender modules and add-on modules, as well as the accessories, can be damaged by cleaning with damp or aggressive cleaning agents.
Maintenance Draco MultiView 4K 15.2.1 Querying the Video Status The resolution of the video signals at the inputs and outputs is displayed in this menu. Select Status > Video in the main menu to query the resolution of the video signals and the monitor information.
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Draco MultiView 4K Maintenance Fig. 148 OSD Menu Status - Network For information about the parameters, please refer to chapter 6.2.2, page 73.
Maintenance Draco MultiView 4K 15.2.3 Querying the SNMP Status The current SNMP status is displayed in this menu. Select Status > SNMP in the main menu to query the SNMP status. OSD Menu Status - SNMP Fig. 149...
Draco MultiView 4K Maintenance 15.2.4 Querying the Firmware Status The current firmware status is displayed in this menu. Select Status > Firmware in the main menu to query the firmware status. OSD Menu Status - Firmware Fig. 150...
Maintenance Draco MultiView 4K 15.2.5 Querying the Trace Events The trace function is used for diagnostic purposes. All recorded events for activities and switching operations are displayed in this menu. The procedure for activating the SNMP agent or configuring an SNMP server is described in chapter 6.2.4, page 78.
Draco MultiView 4K Maintenance 15.2.6 Resetting the Draco MV to the Factory Settings NOTICE If you perform a (factory) reset, all current settings and all configurations stored in the Draco MV will be lost. This also applies to the network parameters (reset to default IP-address) and the admin password. NOTICE If a firmware update has been carried out since the delivery, the latest installed firmware version is retained.
Maintenance Draco MultiView 4K 15.3 Querying a Status, Updating the Firmware, Resetting the Device via Management Software 15.3.1 Querying the Video Status The Video Status can be queried in the Web UI. 15.3.2 Querying the Network Status The current network configuration is displayed in this menu. ...
Draco MultiView 4K Maintenance 15.3.3 Querying the Firmware Status The current firmware status is displayed in this menu. Click Status & Updates > Firmware Update in the task area to query the current firmware status. Fig. 154 Management software menu Status & Updates - Firmware Update...
Maintenance Draco MultiView 4K 15.3.4 Querying the Syslog Monitoring The syslog function offers a complete logging of the Draco MV activities, warnings, error messages, and switching operations in this menu. During logging the activities are written continuously into log files and stored locally.
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Draco MultiView 4K Maintenance Filter Function To filter relevant messages from the multitude of logged activities of the Draco MV, the syslog monitoring offers several filter options. To set and activate a filter, proceed as follows: 1. Check the respective checkbox(es) to set the desired filter option(s). 2.
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Maintenance Draco MultiView 4K Search Function The search function can be used to search for specific Syslog messages from a variety of logged activities and relevant messages from the Draco MV. Fig. 156 Management software menu Monitoring - Syslog - example for search result To find specific syslog messages, proceed as follows: 1.
Draco MultiView 4K Maintenance 15.3.5 Querying the SNMP Monitoring The SNMP function allows all function-critical and safety-critical elements of the Draco MV to be monitored and queried. This function complies with the RFC 1157 conformal standard. NOTICE When using SNMP monitoring, for reasons of access security, the use of a dedicated network according to the IT-Grundschutz-Kompendium (IT Baseline Protection) is recommended.
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Maintenance Draco MultiView 4K Filter Function To filter relevant messages from the multitude of logged activities of the Draco MV, the SNMP monitoring offers several filter options. To set and activate a filter, proceed as follows: 1. Check the respective checkbox(es) to activate the desired filter option(s). 2.
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Draco MultiView 4K Maintenance Search Function The search function can be used to search for specific SNMP messages from a variety of logged activities and relevant messages from the Draco MV. Fig. 158 Management software menu Monitoring - SNMP - example for search result To find specific SNMP messages, proceed as follows: 1.
Maintenance Draco MultiView 4K 15.3.6 Updating the Firmware via Management Software The firmware of the Draco MV can be updated in this menu, except for the HUSWMSD firmware type that has to be updated via Mini-USB service port if necessary. An update of the HUSWMSD firmware is usually not necessary.
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Draco MultiView 4K Maintenance Preparation If the syslog function has not been set yet, we recommend activating the syslog function (see chapter 7.4.3, page 111) before updating the firmware to log the update in case of update errors. We recommend using a central location for firmware files. Within the management software, this location can be set via Extras >...
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Maintenance Draco MultiView 4K Measure for Update Errors If a firmware update failed, an error message appears, and information is shown in the update log in the lower area of the working area. Repeat the update, observing to the required sequence: HUSWMSD.pfw - further firmware Example for possible error messages: Fig.
Draco MultiView 4K Maintenance 15.3.7 Resetting the Draco MV to the Factory Settings NOTICE If you perform a (factory) reset, all current settings and all configurations stored in the Draco MV will be lost. This also applies to the network parameters (reset to default IP-address) and the admin password. NOTICE If a firmware update has been carried out since the delivery, the latest installed firmware version is retained.
Maintenance Draco MultiView 4K 15.4 Querying the System Status via API Interface The status telegram may be used to keep the socket connection open. The socket connection is normally terminated after about 60 sec inactivity. Therefore, a cyclic polling of the status every 55 sec will guarantee to receive API Echo.
Draco MultiView 4K Maintenance 15.4.2 Status Request Response - Display Mode Display Mode Fullscreen Mode PiP Mode Quad Mode Preview Mode PbP Mode Free Mode Hexadecimal Binary/Dual Bit 39 Bit 38 Bit 37 Bit 36 Bit 35 Bit 34 Bit 33 Bit 32 00000000 00100000...
Maintenance Draco MultiView 4K 15.4.4 Status Request Response - Video Signal Presence at Input X Primary video/audio board Secondary video/audio board No video signal presence No video signal presence Input 1.1 No video signal presence Input 2.1 No video signal presence Input 1.1 and 2.1 No video signal presence Input 3.1...
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Draco MultiView 4K Maintenance Hexadecimal Binary/Dual Bit 47 Bit 46 Bit 45 Bit 44 Bit 43 Bit 42 Bit 41 Bit 40 IN4.2 IN3.2 IN2.2 IN1.2 IN4.1 IN3.1 IN2.1 IN1.1 00000000 00000001 00000010 00000011 00000100 00000101 00000110 00000111 00001000 00001001 00001010 00001011 00001100...
Maintenance Draco MultiView 4K 15.4.5 Status Request Response - USB Routing/Monitor Connected to Output X USB-HID control/USB 2.0 routed to Monitor connected to output X USB input X USB Input CPU1 No monitor connected USB Input CPU1 Monitor connected to OUT1.1 USB Input CPU1 Monitor connected to OUT2.1 USB Input CPU1...
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Draco MultiView 4K Maintenance Hexadecimal Binary/Dual Bit 55 Bit 54 Bit 53 Bit 52 Bit 51 Bit 50 Bit 49 Bit 48 USB 4 USB 3 USB 2 USB 1 Monitor Monitor Monitor Monitor 00010000 00010001 00010010 00010011 00010100 00011000 00011111 00100000 00100001...
Maintenance Draco MultiView 4K 15.5 Updating the Firmware of the USB/GPIO part via Service Port The firmware of the USB/GPIO part of the Draco MV can be updated via service port. The HUSWMSD firmware update can only be performed via the mini-USB service port. The firmware type is part of the file name, e.g.
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Draco MultiView 4K Maintenance 4. If you got instructions from the manufacturer’s technical support to update the HUSWITCH firmware: 4.1. Copy the HUSWITCH.pfw firmware file and paste it to the Draco MV flash drive. 4.2. Wait until the copying process is complete. 5.
Troubleshooting Draco MultiView 4K Troubleshooting In the following chapters, support for issues with the Draco MV is provided. Please ensure before operating the Draco MV that the Draco MV is connected over a peer-to-peer connection. If using the Draco MV with KVM extenders or a KVM matrix switch, please refer to the relevant manuals for assistance if there is an issue.
Draco MultiView 4K Troubleshooting 16.5 Video Resolution is not correct Diagnosis Possible reason Measure Deactivate the option Lock Monitor EDID A window shows a An EDID is locked in the blurred video signal. configuration. The option (see chapter 6.2.1, page 70 or chapter 7.4.1, Lock Monitor EDID is page 106), then restart the system.
Specifications Draco MultiView 4K Specifications 17.1 Interfaces 17.1.1 DisplayPort 1.2 Upstream/Downstream The pins of the DisplayPort sockets are assigned differently. Upstream: data is sent (e.g., source, graphics card, video output of a device) Downstream: data is received (e.g., sink, monitor, video input of a device Video The video interface supports the DisplayPort 1.2 standard.
Draco MultiView 4K Specifications 17.1.3 USB-HID Our devices with USB-HID interface support a maximum of two devices with USB-HID protocol. Each USB-HID port provides a maximum current of 100 mA. Keyboard Compatible with most USB keyboards. Certain keyboards with additional functions may require custom firmware to operate.
Specifications Draco MultiView 4K 17.1.6 GPIO An external switching solution (dry contact) with up to four buttons, each of which one associated LED can be connected to this interface. After pressing a button, the associated input is switched. The switching carried out is indicated on the associated LED.
Specifications Draco MultiView 4K 17.2.4 USB, Type A Connector Signal Color +5 V (DC) White Green Black 17.2.5 USB, Type B Connector Signal Color +5 V (DC) White Green Black 17.2.6 Mini-USB, Type B Connector Signal Color +5 V (DC) Data –...
Draco MultiView 4K Specifications 17.2.9 RJ45 (Network) Connector Signal Signal 17.3 Power Supply Voltage and Power Consumption Product type Maximum current Maximum voltage Frequency Power (AC) consumption MV42-DPSH 700 mA 100 to 240 V 50/60 Hz 38 W MV42-DPDH* 700 mA 100 to 240 V 50/60 Hz 50 W*...
Specifications Draco MultiView 4K 17.7 MTBF The following table contains the mean time between failure (MTBF) in power-on hours (POH). The estimate is based on the FIT rates of the parts included. FIT rates are based on normalized environmental conditions of T = 60°C and activation energy (E ) of 0.7 eV.
Draco MultiView 4K Technical Support Technical Support Prior to contacting support, please ensure you have read this manual, and then installed and set-up your Draco MV as recommended. 18.1 Support Checklist To efficiently handle your request, it is necessary that you complete a support request checklist (Download).
Certificates/Directives Draco MultiView 4K Certificates/Directives 19.1 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Draco MultiView 4K Glossary Glossary The following terms are commonly used in this manual or in video and KVM technology. Term Description Since packet transfer is not reliable, a technique known as positive acknowledgment with retransmission is used to guarantee reliability of packet transfers.
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Glossary Draco MultiView 4K Term Description TCP/IP The Internet protocol suite is the set of communication protocols used for the Internet and similar networks and generally the most popular protocol stack for wide area networks. USB-HID USB-HID devices (Human Interface Device) allow for data input. There is no need for a special driver during installation.
Draco MultiView 4K Table of Figures Table of Figures Fig. 1 System overview (example = Dual-Head installation) ..............14 Fig. 2 System overview (example = Dual-Head installation with external controls) ....... 15 Fig. 3 Assignment of USB-HID and video signals .................. 16 Fig.
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Table of Figures Draco MultiView 4K Fig. 43 Management Software Device Overview ..................57 Fig. 44 Preview Mode - Example for device status with switched input 3 ..........58 Fig. 45 Fullscreen Mode - Example for device status with switched inputs 1 and 3 ....... 58 Management software Landing page in offline mode ...............
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Draco MultiView 4K Table of Figures Fig. 86 Management software menu System Settings - Network - SNMP .......... 114 Fig. 87 Management software menu Extras - Options - SNMP ............116 Fig. 88 Management software menu Extras - Options - SNMP - Manage SNMPv3 Users - Add User ..............................
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Table of Figures Draco MultiView 4K Fig. 128 OSD Menu Configuration - Shut down MV ................164 Fig. 129 OSD Menu Configuration - Restart MV..................164 Fig. 130 Management software Device Status ..................166 Fig. 131 Example - Focusing on another input ..................166 Fig.
Draco MultiView 4K Change Log Change Log This table offers an overview of the most important changes available through firmware updates, such as new functions, changed configuration or operation. Edition Date Firmware Software Chapter New functions/changes version version REV04.00 2021-11-11 01.08 1.8.0.0 3.2, 3.4, 4, 4.3 ff, 6.2.1,...
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