Ihse MV42 Series User Manual

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Draco MultiView 4K
KVM Switch
Series MV42
Document MV42_en
Edition: 2020-07-17
USER MANUAL
60
Firmware version: 01.05
Software version: 1.5.0.0

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Summary of Contents for Ihse MV42 Series

  • Page 1 USER MANUAL Draco MultiView 4K KVM Switch Series MV42 Document MV42_en Firmware version: 01.05 Edition: 2020-07-17 Software version: 1.5.0.0...
  • Page 2 Product identification The model and serial number of your products are indicated on the bottom of our products. Always refer to this information when you need to contact your dealer or the support of IHSE GmbH (see chapter 11, page 127).
  • Page 3: Table Of Contents

    Draco MultiView 4K Table of Contents Table of Contents Important Information ............................ 8 Symbols for Warnings and Helpful Information ................... 8 Spellings ............................... 8 Intended Use ............................9 EU Declaration of Conformity ......................9 Safety instructions ............................10 Description ..............................11 Access Options ..........................
  • Page 4 Table of Contents Draco MultiView 4K 3.9.5 Management Software Reload Options ................34 3.9.6 Management Software Context Function ................34 3.9.7 Management Software Sort Function ................. 35 3.9.8 Management Software Filter Function ................35 Installation ..............................36 Connecting Draco MV to the Sink and the Sources ................36 Setting Initial Configuration in the OSD .....................
  • Page 5 Draco MultiView 4K Table of Contents Configuration of Video Ports ......................81 6.5.1 Setting Video Inputs Parameters ..................81 6.5.2 Setting Video Outputs Parameters ..................82 User Settings ............................83 Saving Configuration .......................... 85 6.7.1 Saving Active Configuration to the Draco MV ..............85 6.7.2 Uploading Predefined Configurations to the Draco MV ............
  • Page 6 Table of Contents Draco MultiView 4K 7.10.3 Factory Reset........................117 Specifications ............................. 118 Interfaces ............................118 8.1.1 DisplayPort ........................118 8.1.2 HDMI ..........................118 8.1.3 USB-HID ........................... 119 8.1.4 USB 2.0 (transparent) ....................... 119 8.1.5 Mini-USB ........................... 119 8.1.6 GPIO Port ......................... 120 8.1.7 RJ45 (Interconnect) ......................
  • Page 7 Draco MultiView 4K Table of Contents Certificates/Directives ..........................128 12.1 North American Regulatory Compliance..................128 12.2 WEEE ............................... 128 12.3 RoHS ..............................128 EU Declaration of Conformity ........................129 Glossary ..............................130 Table of Figures ............................131...
  • Page 8: Important Information

    Important Information Draco MultiView 4K Important Information Symbols for Warnings and Helpful Information The meaning of the symbols used for warnings and helpful information in this manual is described below: NOTICE NOTICE identifies information, if not observed, endangers the functionality of your device or the security of your data.
  • Page 9: Intended Use

    Draco MultiView 4K Important Information Intended Use The Draco MV is used to display video signals of up to four sources (computer, CPU) at one console with only one mouse and keyboard as well as with one monitor (Single-Head variant) or two monitors (Dual- Head variant).
  • Page 10: Safety Instructions

    Safety instructions Draco MultiView 4K Safety instructions To ensure reliable and safe long-term operation of your device, please note the following guidelines:  Read this user manual carefully.  Only use the device according to this user manual. Failure to follow the instructions described can damage the device or endanger the security of your data.
  • Page 11: Description

    The Draco MV-Tool (management software) is available as a single executable program file (desktop and app version) that does not require a separate installation. The management software can be downloaded from the link https://www.ihse.de/software. Advanced settings can be configured on the Draco MV operating system using the management software: Advanced configuration •...
  • Page 12: System Overview

    Description Draco MultiView 4K System Overview 3.2.1 Single-Head Installation A Draco MV system with Single-Head consists of a Draco MV, one or more sources (computer, CPU) and up to four two (maximum 2 monitors, 1 keyboard, 1 mouse). The Draco MV is directly connected to the sources and sinks via connection cables.
  • Page 13: Dual-Head Installation

    Draco MultiView 4K Description 3.2.2 Dual-Head Installation A Draco MV system with Dual-Head consists of a Draco MV, one or more sources (computer, CPU) and up to four sinks (maximum 4 monitors, 1 keyboard, 1 mouse). The Draco MV is directly connected to the sources and sinks via connecting cables.
  • Page 14: Redundant Installation

    Description Draco MultiView 4K 3.2.3 Redundant Installation If connecting a second monitor to the redundant video, the video signals at the second monitor are output depending on the selected display mode (for details, see following chapters). Fullscreen Quad Split Preview Display mode Identical Identical...
  • Page 15: Display Order Of Sources

    Draco MultiView 4K Description 3.2.5 Display Order of Sources Display Order in Display Mode Quad Split In display mode Quad Split, the order of the displayed sources remains constant after switching to another source. E.g. when switching from source 1 to source 3, area 3 is activated (shown here in blue) and the mouse can be used within this screen.
  • Page 16: Display Options

    Description Draco MultiView 4K Display Order in Display Mode 2+2 (2x MultiView 2:1) In display mode 2+2, the order of the displayed sources remains constant after switching to another source. E.g. when switching from source 1 to source 3, area 3 is activated (shown here in blue) and the mouse can be used within this screen.
  • Page 17: Product Range

    Draco MultiView 4K Description Product Range Part No. Description MV42-DPSH Input Up to 4x DP 1.2 with total 4K60, 4x USB Output Up to 2x DP 1.2 with total 4K60, 2x USB-HID and 2x USB 2.0 Up to 2x audio (3.5 mm, optical digital / analog) MV42-DPDH Input Up to 8x DP 1.2 with total 4K60, 4x USB...
  • Page 18: Accessories

    Description Draco MultiView 4K Accessories Part No. Description 247-U1 USB cable 1.8 m (Type A to B) 247-U2 USB cable 3.0 m (Type A to B) 436-HD HDMI cable 1.8 m 436-DP DisplayPort cable 2.0 m 436-USB20 USB extension cable 3.0 m (Type A to A) 455-CK Stereo jack cable 1.6 m (3.5 mm Stereo) 474-6RMK...
  • Page 19: Device Views

    Draco MultiView 4K Description Device Views The following views of the Draco MultiView 4K illustrate the currently available variants: 3.6.1 Overview Draco MultiView 4K Fig. 9 Front side - Device overview Fig. 10 Connection side - Device overview Ports for USB, service, and external switching Ports for network and power supply solution (dry contact) Different variants with video/audio inputs and...
  • Page 20: Ports For Video/Audio, Displayport 1.2, Single-Head

    Description Draco MultiView 4K 3.6.3 Ports for Video/Audio, DisplayPort 1.2, Single-Head Fig. 12 Connection side - Ports for DisplayPort 1.2, Single-Head DP 1.2 Input 1 from CPU 1 DP 1.2 Output 1 to CON 1 DP 1.2 Input 1 from CPU 2 DP 1.2 Output 1 to CON 2 (redundancy) DP 1.2 Input 1 from CPU 3 Audio output 1...
  • Page 21: Ports For Video/Audio, Hdmi 2.0, Single-Head

    Draco MultiView 4K Description 3.6.5 Ports for Video/Audio, HDMI 2.0, Single-Head Fig. 14 Connection side - Ports for HDMI 2.0, Single-Head HDMI 2.0 Input 1 from CPU 1 HDMI 2.0 Output 1 to CON 1 HDMI 2.0 Input 1 from CPU 2 HDMI 2.0 Output 1 to CON 2 (redundancy) HDMI 2.0 Input 1 from CPU 3 Audio output 1...
  • Page 22: Ports For Network And Power Supply

    Description Draco MultiView 4K 3.6.7 Ports for Network and Power Supply Fig. 16 Connection side - Ports for Network and power supply Port for network (RJ45) Port for power supply 2 (redundancy) Port for power supply 1 Status Information at the Device The Draco MV is equipped with the following LEDs for status information: 3.7.1 Status LED for the Switching Status...
  • Page 23: Status Leds For Video / Audio Input, Displayport 1.2, Single-Head Ports

    Draco MultiView 4K Description 3.7.2 Status LEDs for Video / Audio Input, DisplayPort 1.2, Single-Head Ports Fig. 18 Connection side - Status LEDs for Video / Audio Input, DisplayPort 1.2, Single-Head ports Status LED, input from CPU 1 Status LED, input from CPU 4 Status LED, input from CPU 2 Status LED, operating status Status LED, input from CPU 3...
  • Page 24: Status Leds For Video / Audio Input, Displayport 1.2, Dual-Head Ports

    Description Draco MultiView 4K 3.7.3 Status LEDs for Video / Audio Input, DisplayPort 1.2, Dual-Head Ports Fig. 19 Connection side - Status LEDs for Video / Audio Input, DisplayPort 1.2, Dual-Head ports Status LED, input 1 from CPU 1 Status LED, input 2 from CPU 1 Status LED, input 1 from CPU 2 Status LED, input 2 from CPU 2 Status LED, input 1 from CPU 3...
  • Page 25: Status Leds For Video / Audio Input, Hdmi 2.0, Single-Head Ports

    Draco MultiView 4K Description 3.7.4 Status LEDs for Video / Audio Input, HDMI 2.0, Single-Head Ports Fig. 20 Connection side - Status LEDs for Video / Audio Input, HDMI 2.0, Single-Head ports Status LED, input from CPU 1 Status LED, input from CPU 4 Status LED, input from CPU 2 Status LED, operating status Status LED, input from CPU 3...
  • Page 26: Status Leds For Video / Audio Input, Hdmi 2.0, Dual-Head Ports

    Description Draco MultiView 4K 3.7.5 Status LEDs for Video / Audio Input, HDMI 2.0, Dual-Head Ports Fig. 21 Connection side - Status LEDs for Video / Audio Input, HDMI 2.0, Dual-Head ports Status LED, input 1 from CPU 1 Status LED, input 2 from CPU 1 Status LED, input 1 from CPU 2 Status LED, input 2 from CPU 2 Status LED, input 1 from CPU 3...
  • Page 27: Status Leds Of The Network And Power Supply Ports

    Draco MultiView 4K Description 3.7.6 Status LEDs of the Network and Power Supply Ports Fig. 22 Connection side - Status LEDs of the network and power supply ports Status LED 1 for network connection Status LED 1 for power supply Status LED 2 for network connection Status LED 2 for power supply Status LEDs of the network port...
  • Page 28: Control Options Via Osd

    Description Draco MultiView 4K Control Options via OSD 3.8.1 Command Mode The Draco MV includes a command mode that allows to configure several functions to be controlled by keyboard commands during normal operation. To access the command mode, use a ‘Hot Key’ sequence at the keyboard plugged in the Draco MV and <Esc>...
  • Page 29 Draco MultiView 4K Description ‘Hot Key’-Code The ‘Hot Key’ to enter command mode can be changed. The following table lists the ‘Hot Key’ codes for the available ‘Hot Keys’. ‘Hot Key’-Code ‘Hot Key’ Freely selectable 2x <Scroll> 2x <Left Shift> 2x <Left Ctrl>...
  • Page 30: Osd Keyboard Control

    Description Draco MultiView 4K 3.8.2 OSD Keyboard Control The following keyboard commands are used to open and to exit the OSD: Keyboard command Function <Hotkey>, <o> Open OSD <ESC> Exit OSD (in the main menu) <Left Shift> + <ESC> Exit OSD (within the menus) NOTICE If the OSD is closed with one of the keyboard commands mentioned above, possible changes are not saved.
  • Page 31: Osd Menu Structure

    Draco MultiView 4K Description 3.8.3 OSD Menu Structure The general layout of the OSD is structured into three areas: Upper status area (topmost two text lines) • Working area • Lower status area (lowest two text lines) • Fig. 23 OSD Landing page The following functions are available in most of the menus: Button...
  • Page 32: Control Options Via Management Software

    Description Draco MultiView 4K Control Options via Management Software 3.9.1 Management Software Menu Structure The menu structure of the management software is subdivided into various sections: Fig. 24 Management software menu structure Menu bar (top line) Task area (left menu section) Toolbar (second line) Working area (right menu section) Tab bar (third line)
  • Page 33: Management Software Toolbar

    Draco MultiView 4K Description Information for operating and for support functions The operation of the management software is intuitive and corresponds to the user interface of common operating systems. Help texts: • The management software contains its own support function. The integrated help texts in the working area of the management software can be activated or deactivated by the checkbox in the upper right corner.
  • Page 34: Management Software Keyboard Control

    Description Draco MultiView 4K 3.9.4 Management Software Keyboard Control The following keyboard commands are available for the navigation and configuration within the menus: Keyboard command Function <Cursor Left> Cursor to the left <Cursor Right> Cursor to the right <Cursor Up> Line up <Cursor Down>...
  • Page 35: Management Software Sort Function

    Draco MultiView 4K Description 3.9.7 Management Software Sort Function Lists and tables in the management software offer a sorting function for fast and smooth search. An active filter is indicated by an arrow in the header. Sort function Action Result Ascending sort Click with the left mouse button once The column is sorted in ascending...
  • Page 36: Installation

    Installation Draco MultiView 4K Installation NOTICE Please verify that interconnect cables, interfaces, and handling of the devices comply with the requirements (see chapter 8, page 118). First-time users are recommended to set up the system in a test environment that is limited to a single room.
  • Page 37: Setting Initial Configuration In The Osd

    OSX 10.12 (Sierra) or higher, Intel platform Specification Java Integrated: Java Runtime Management software Draco MV- Downloaded from https://www.ihse.de/software APP version Tool Network connection Available between Computer and Draco MV Installing management software The management software is available as a single executable program file that does not require a separate installation.
  • Page 38: Connecting Draco Mv To The Computer

    Installation Draco MultiView 4K Connecting Draco MV to the Computer NOTICE For a connection between computer and Draco MV via switch or hub, parallel assembled network cables are required.  Use only a network connection between computer and the Draco MV that is not primarily used for streaming audio or video data.
  • Page 39: Connecting Management Software With The Draco Mv

    Draco MultiView 4K Installation Connecting Management Software with the Draco MV At least FTP rights are required. 1. Click the Connect menu item in the tool bar. An access window appears. 2. Enter the IP address according to the network configuration of the Draco MV (see chapter 5.2.2, page 45).
  • Page 40: Device Finder

    Installation Draco MultiView 4K Device Finder The Device Finder offers the possibility to find all Draco MV that are in the same subnet. This is useful, for example, if the IP address of a specific Draco MV is unknown and should be accessed via IP. Fig.
  • Page 41: Configuration Via Osd

    Draco MultiView 4K Configuration via OSD Configuration via OSD NOTICE Possible loss of configuration changes By clicking the Okay button, changes are overtaken to the active configuration and saved in the volatile memory of the Draco MV. In the event of a sudden power failure, these changes are lost. To save changes permanently: ...
  • Page 42: Overview Configuration Menu

    Configuration via OSD Draco MultiView 4K Overview Configuration Menu Various options for system setting are available in the configuration menu. In addition, the following functions can be called up here: save (as active or predefined configuration) and shutdown, restart, or reset to factory settings.
  • Page 43: System Settings

    Draco MultiView 4K Configuration via OSD System Settings 5.2.1 Setting System Configuration The parameters for the system configuration are set in this menu: OSD Menu Configuration - System Fig. 31 The following parameters can be configured: Field Entry Description Device Text Enter the device name of the Draco MV (default: DPSWITCH-01)
  • Page 44 Configuration via OSD Draco MultiView 4K Field Entry Description Lock Monitor EDID The current monitor EDID information is locked in the configuration. After switching on, restarting or reconnecting during operation, the video signal is displayed with the native resolution of the locked EDID. The current monitor EDID information is locked in the configuration.
  • Page 45: Setting Network Configuration

    Draco MultiView 4K Configuration via OSD 5.2.2 Setting Network Configuration NOTICE To activate the modified network parameters a restart of the Draco MV has to be performed. NOTICE If the syslog function is activated, the logging will be started after restarting the Draco MV. The parameters for the network configuration are set in this menu.
  • Page 46 Configuration via OSD Draco MultiView 4K Field Entry Description Subnet Mask Byte Input of the subnet mask in the form “255.255.255.0”, if DHCP is not active (default: 255.255.255.0) Gateway Byte Input of the subnet mask in the form “192.168.1.1”, if DHCP is not active Multicast Byte...
  • Page 47: Setting Date And Time

    Draco MultiView 4K Configuration via OSD 5.2.3 Setting Date and Time The parameters for the system configuration are set in this menu, based on Simple Network Time Protocol (SNTP): Fig. 33 OSD Menu Configuration - Date+Time The following parameters can be configured: Time Server Field Entry...
  • Page 48 Configuration via OSD Draco MultiView 4K Configuring the time server To configure a time server, proceed as follows: 1. Select Configuration > Date+Time in the main menu. 2. Set the SNTP Client option to Y (Yes). 3. Enter the IP address of your SNTP server into the SNTP Server field. 4.
  • Page 49: Setting Snmp Function

    Draco MultiView 4K Configuration via OSD 5.2.4 Setting SNMP Function The SNMP function allows all function-critical and safety-critical elements of the Draco MV to be monitored and queried. This function complies with the RFC 1157 conformal standard. NOTICE When using SNMP monitoring, for reasons of access security, the use of a dedicated network according to the IT-Grundschutz catalog is recommended.
  • Page 50 Configuration via OSD Draco MultiView 4K SNMP Trap The SNMP agent must be activated to activate the SNMP traps. Traps Description Enable Traps Activates the active sending of trap messages from the SNMP agent to the SNMP server Server Address Input of the IP address of the SNMP server in the form “192.168.1.1”...
  • Page 51: Setting Display Options

    Draco MultiView 4K Configuration via OSD 5.2.5 Setting Display Options The parameters for display options, e.g. OSD transparency or source information are set in this menu. Fig. 35 OSD Menu Configuration - Display Options The following parameters can be configured: OSD Transparency Field Entry...
  • Page 52 Configuration via OSD Draco MultiView 4K Active Source Frame Field Entry Description Enable Activated A frame is shown around the active source Deactivated No frame visible Color List Frame color for active source Individual source names can be set (see chapter 5.4.1, page 55).
  • Page 53: User Settings

    Draco MultiView 4K Configuration via OSD User Settings User settings and permissions are set in this menu. By default, two users are set with unchangeable usernames. It is not intended to create additional users. Fig. 36 OSD Menu Configuration - User Data Administrator The administrator (username: admin) has the permission to configure the system.
  • Page 54 Configuration via OSD Draco MultiView 4K NOTICE Failed SNMP logging If the login data of the SNMPv3 user differs between the Draco MV and the SNMP server, no SNMP loggings are transmitted.  Ensure the login data (username and password) in both settings are identical (see section on page 75).
  • Page 55: Setting Video Inputs And Video Outputs

    Draco MultiView 4K Configuration via OSD Setting Video Inputs and Video Outputs 5.4.1 Setting Video Inputs Parameters The parameters for the video inputs are set in this menu: Fig. 37 OSD Menu Configuration - Input Control The following parameters can be configured: Field Entry Description...
  • Page 56: Setting Video Outputs Parameters

    Configuration via OSD Draco MultiView 4K To configure the settings for a video input, proceed as follows: 1. Select Configuration > Input Control in the main menu. 2. Select the video input to be configured in the list Input Devices. 3.
  • Page 57: Saving And Loading Configuration

    Draco MultiView 4K Configuration via OSD Saving and Loading Configuration NOTICE By default, the last configuration that has been saved in the permanent Draco MV memory will be restored after a restart of the Draco MV. First starting the Draco MV, the factory configuration will be copied into the current configuration. You have 2 possibilities to save configuration changes: saving the current configuration permanently in the Draco MV memory or •...
  • Page 58: Saving Predefined Configuration

    Configuration via OSD Draco MultiView 4K 5.5.2 Saving Predefined Configuration In this menu the current configuration can be saved in up to eight different memory locations in the memory of the Draco MV (File #1 bis File #8). However, it does not replace the buffering of configuration (see chapter 5.5.1, page 57).
  • Page 59: Opening Predefined Configuration

    Draco MultiView 4K Configuration via OSD To save the created configuration to a specific memory location, proceed as follows: 1. Select Configuration > Save As… in the main menu. 2. Select the required storage location (File #1 to File #8) or Default. The current configuration is saved to this storage location and is shown immediately in the menu.
  • Page 60: Configuration Via Management Software

    Configuration via Management Software Draco MultiView 4K Configuration via Management Software NOTICE Possible loss of changes By clicking the Apply button changes are overtaken to the active configuration and saved in the volatile memory of the Draco MV. In the event of a sudden power failure, these changes are lost. To save changes permanently: ...
  • Page 61: Configuring In Offline Mode

    Draco MultiView 4K Configuration via Management Software Configuring in Offline Mode Configuration and system settings via management software can be changed in offline mode without a direct connection between Draco MV and management software. Afterwards, the configuration must be uploaded to the Draco MV. Hereby, the following steps are necessary: 1.
  • Page 62: Setting Management Software Options

    Configuration via Management Software Draco MultiView 4K Setting Management Software Options The settings of the management software can be customized and optimized to support you configure your Draco MV. The settings can be set in the offline mode. 6.3.1 Setting Program Default Settings To avoid the repeated entry of data in the management software, this data can be saved in the default settings.
  • Page 63: Setting Font Size And Tooltip In The Toolbar

    Draco MultiView 4K Configuration via Management Software To activate or set the default settings, proceed as follows: 1. Select Extras > Options in the menu bar. The Options menu opens and shows the Default Settings tab. 2. Enter the appropriate data. 3.
  • Page 64: Setting Language Of The Management Software

    Configuration via Management Software Draco MultiView 4K 6.3.3 Setting Language of the Management Software The language within the management software is set in this menu. The charset must match the selected language to ensure correct representation. 1. Select the Language tab. 2.
  • Page 65: System Settings

    Draco MultiView 4K Configuration via Management Software System Settings 6.4.1 Setting System Configuration The parameters for the system configuration are set in this menu. Fig. 46 Management software menu System Settings - System The following parameters can be configured: System Settings Parameter Entry Description...
  • Page 66 Configuration via Management Software Draco MultiView 4K Parameter Entry Description Load Default Starting the Draco MV after a restart or a switch-on with the default configuration. Starting the Draco MV after a restart or a switch-on with the last saved configuration (default). OSD Timeout (sec) 0 to 999 Period of inactivity in OSD after which OSD will be closed...
  • Page 67: Setting Network Configuration

    Draco MultiView 4K Configuration via Management Software 6.4.2 Setting Network Configuration The parameters for the network configuration are set in this menu. Management software menu System Settings - Network - General Fig. 47 The following parameters can be configured: Network Settings Field Entry Description...
  • Page 68 Configuration via Management Software Draco MultiView 4K Multicast Field Entry Description Multicast Byte Input of the multicast address, if using within a multicast group (default: 255.255.255.255) Network Services Field Entry Description API Service LAN interface at the Draco MV activated for access via management software (API service port 7055) (default) Function not active SSL Support...
  • Page 69: Setting Syslog Function

    Draco MultiView 4K Configuration via Management Software 6.4.3 Setting Syslog Function The parameters for the syslog function are set in this menu: Management software menu System Settings - Network - Syslog Fig. 48 The following parameters can be configured: Field Entry Description Enable Syslog...
  • Page 70 Configuration via Management Software Draco MultiView 4K To set parameters for the syslog function, proceed as follows: 1. Select System Settings > Network in the task area. 2. Select the Syslog tab in the working area. 3. Modify the desired settings. 4.
  • Page 71 Draco MultiView 4K Configuration via Management Software Option Description Acoustic Notification Enables acoustic notification for errors Autostart When starting the management software, the syslog function will be started in the background Open Monitoring Tab When starting the management software, the monitoring tab will be opened When reaching the maximum log file size, a new log file will be created.
  • Page 72: Setting Snmp Function

    Configuration via Management Software Draco MultiView 4K 6.4.4 Setting SNMP Function The SNMP function allows all function-critical and safety-critical elements of the Draco MV to be monitored and queried. This function complies with the RFC 1157 conformal standard. Two SNMP servers can be used at the same time.
  • Page 73 Draco MultiView 4K Configuration via Management Software SNMP Trap The SNMP agent must be activated to activate the SNMP traps. Traps Description Enable Traps Activates the active sending of trap messages from the SNMP agent to the SNMP server SNMP Server Input of the IP address of the SNMP server in the form “192.168.1.1”...
  • Page 74 Configuration via Management Software Draco MultiView 4K Setting up SNMP options Presets for an SNMPv3 user can be set up for the computer on which the management software is operated are set in this menu. To set or activate the presetting, proceed as follows: ...
  • Page 75 Draco MultiView 4K Configuration via Management Software Creating an SNMPv3 User for the SNMP Server In the following menu, the login data for an SNMPv3 user can be set up for the computer on which the management software is operated (SNMP server). The SNMP server authenticates itself with the agent using this login data.
  • Page 76 Configuration via Management Software Draco MultiView 4K The following parameters are required to create a new SNMPv3 user: Option Description Username SNMPv3 username, not changeable (default: snmp) Authentication Only SHA protocol, no selection available Protocol Authentication Authentication password for the SNMPv3 user (case sensitive, input of minimum Password 8 characters up to 16 characters) Privacy Protocol...
  • Page 77: Setting Date And Time

    Draco MultiView 4K Configuration via Management Software 6.4.5 Setting Date and Time The parameters for the system configuration are set in this menu, based on Simple Network Time Protocol (SNTP): Fig. 53 Management software menu System Settings - Date and Time The following parameters can be configured: SNTP Field...
  • Page 78 Configuration via Management Software Draco MultiView 4K Configuring the time server To configure a time server, proceed as follows: 1. Select System Settings > Date and Time in the task bar. 2. Activate the SNTP checkbox to enable the SNTP option. 3.
  • Page 79: Setting Display Options

    Draco MultiView 4K Configuration via Management Software 6.4.6 Setting Display Options The parameters for display options, e.g. OSD transparency or source information are set in this menu. Management software menu System Settings - Display Options Fig. 54 The following parameters can be configured: OSD Transparency Field Entry...
  • Page 80 Configuration via Management Software Draco MultiView 4K Active Source Frame Field Entry Description Enable Activated A frame is shown around the active source Deactivated No frame visible Color List Frame color for active source Individual source names can be set (see chapter 6.5.1, page 81).
  • Page 81: Configuration Of Video Ports

    Draco MultiView 4K Configuration via Management Software Configuration of Video Ports 6.5.1 Setting Video Inputs Parameters The parameters for the video inputs are set in this menu: Management software menu Input & Output Controls - Input Control Fig. 55 The following parameters can be configured: Field Entry Description...
  • Page 82: Setting Video Outputs Parameters

    Configuration via Management Software Draco MultiView 4K To configure the settings for a video input, proceed as follows: 1. Select Input & Output Controls > Input Control in the task area. 2. Select the video input to be configured in the list Input Devices. 3.
  • Page 83: User Settings

    Draco MultiView 4K Configuration via Management Software User Settings User settings and permissions are set in this menu. By default, two users are set with not changeable usernames. It is not intended to create additional users. Fig. 57 Management software menu User Settings - Users Administrator The administrator (username: admin) has the permission to configure the system.
  • Page 84 Configuration via Management Software Draco MultiView 4K SNMPv3 User The SNMPv3 user (username: snmp) has the permission to enable encrypted SNMPv3. The following parameters can be configured for the SNMPv3 user: Field Entry Description Full Name Text Optional: personal username (case sensitive, up to 32 characters) Password Text...
  • Page 85: Saving Configuration

    Draco MultiView 4K Configuration via Management Software Saving Configuration NOTICE By default, the last configuration that has been saved in the permanent Draco MV memory will be restored after a restart of the Draco MV. First starting the Draco MV, the factory configuration will be copied into the current configuration. You have 3 possibilities to save configuration changes: saving the current configuration permanently in the Draco MV memory •...
  • Page 86: Uploading Predefined Configurations To The Draco Mv

    Configuration via Management Software Draco MultiView 4K 6.7.2 Uploading Predefined Configurations to the Draco MV Using the function Upload, the created configuration can be saved within eight storage locations in the Draco MV (File#1 to File#8). However, it does not replace the buffering of configuration (see chapter 5.5.1, page 57).
  • Page 87 Draco MultiView 4K Configuration via Management Software 7. Click the Finish button to save the configuration to the selected storage location. Fig. 60 Management software menu Upload - Select Configuration Slot...
  • Page 88: Saving Of Predefined Configurations Locally

    Configuration via Management Software Draco MultiView 4K 6.7.3 Saving of Predefined Configurations Locally Configurations can be saved as a file that can be stored independent of the Draco MV. To save a configuration file locally, proceed as follows: 1. Select File > Save As in the menu bar. 2.
  • Page 89: Activating Predefined Configuration

    Draco MultiView 4K Configuration via Management Software Activating Predefined Configuration To activate an uploaded configuration, proceed as follows: 1. Select Status & Updates > Activate Configuration in the task area. 2. Select the configuration to be activated. 3. Click the Activate button to activate the selected configuration. A query to restart the Draco MV appears.
  • Page 90: Downloading Predefined Configuration From The Draco Mv

    Configuration via Management Software Draco MultiView 4K Downloading Predefined Configuration from the Draco MV Configurations saved in the Draco MV can be downloaded for offline editing in this menu. To download a configuration from the Draco MV, proceed as follows: 1.
  • Page 91: Opening Locally Saved Configuration

    Draco MultiView 4K Configuration via Management Software 6.10 Opening Locally Saved Configuration To open a locally saved configuration, proceed as follows: 1. Select File > Open… menu item in the toolbar 2. Navigate to the location of the configuration file to be opened. 3.
  • Page 92: Operation

    Operation Draco MultiView 4K Operation Switching a Source 7.1.1 Switching via Keyboard From your console, you can switch between different sources using a keyboard sequence as follows. 1. Open command mode with the ‘Hot Key’ (see chapter 3.8.1, page 28). <Enter>...
  • Page 93: Switching Via Mouse (Panning) In Quad Split Mode With Single-Head Installation

    Draco MultiView 4K Operation 7.1.4 Switching via Mouse (Panning) in Quad Split Mode with Single-Head Installation Requirements Installation: 4 independent Single-Head sources • Connection: at the lower inputs • Display Mode: Quad Split and 2+2 • NOTICE Switchover error due to connection of single-head sources as a dual-head installation If single-head sources (computers, CPUs) are connected to two inputs using a dual-head cable, switching with the mouse may not work correctly.
  • Page 94: Changing Display Mode

    Operation Draco MultiView 4K Changing Display Mode 7.2.1 Changing Display Mode via Keyboard From your console, you can change the display mode using a keyboard sequence as follows. 1. Open command mode with the ‘Hot Key’ (see chapter 3.8.1, page 28). 2.
  • Page 95: Querying Status For Diagnosis Via Osd

    Draco MultiView 4K Operation Querying Status for Diagnosis via OSD Various statuses can be queried for diagnosis: Fig. 68 OSD Menu Status 7.3.1 Video Status The resolution of the video signals at the inputs and outputs is displayed in this menu. ...
  • Page 96: Network Status

    Operation Draco MultiView 4K 7.3.2 Network Status The current network configuration is displayed in this menu.  Select Status > Network in the main menu to query the network configuration. Fig. 70 OSD Menu Status - Network For information about the parameters, please refer to chapter 5.2.2, page 45.
  • Page 97: Snmp Status

    Draco MultiView 4K Operation 7.3.3 SNMP Status The current SNMP status is displayed in this menu.  Select Status > SNMP in the main menu to query the SNMP status. Fig. 71 OSD Menu Status - SNMP...
  • Page 98: Firmware Status

    Operation Draco MultiView 4K 7.3.4 Firmware Status The current firmware status is displayed in this menu.  Select Status > Firmware in the main menu to query the firmware status. Fig. 72 OSD Menu Status - Firmware...
  • Page 99: Trace

    Draco MultiView 4K Operation 7.3.5 Trace The trace function is used for diagnostic purposes. All recorded events for activities and switching operations are displayed in this menu.  Select Status > Trace in the main menu to display the recorded events of the Draco MV. OSD Menu Status - Trace Fig.
  • Page 100: Querying Status For Diagnosis Via Management Software

    Operation Draco MultiView 4K Querying Status for Diagnosis via Management Software 7.4.1 Device Status The connections to the Draco MV are displayed in this menu.  Select Status & Updates > Device Status in the task area to display the current connections. Fig.
  • Page 101: Network Status

    Draco MultiView 4K Operation 7.4.2 Network Status The current network configuration is displayed in this menu.  Select System Settings > Network in the task area to query the network configuration. Fig. 75 Management software menu System Settings - Network - General For information about the parameters, please refer to chapter 6.4.2, page 67.
  • Page 102: Firmware Status

    Operation Draco MultiView 4K 7.4.3 Firmware Status The current firmware status is displayed in this menu.  Select Status & Updates > Firmware Update in the task area to query the current firmware status. Fig. 76 Management software menu Status & Updates - Firmware Update...
  • Page 103: Syslog Monitoring

    Draco MultiView 4K Operation 7.4.4 Syslog Monitoring The syslog function offers a complete logging of the Draco MV activities and switching operations in this menu. During logging the activities are written continuously into log files and stored locally. NOTICE Syslog messages are transmitted via UDP. Therefore, port 514 within the used network should not be blocked, e.g.
  • Page 104 Operation Draco MultiView 4K Filter function To filter relevant messages out of a number of logged activities of the Draco MV, the syslog monitoring offers various filter options. To set and activate a filter, proceed as follows: 1. Activate the respective checkbox(es) to activate the desired filter option(s). 2.
  • Page 105: Snmp Monitoring

    Draco MultiView 4K Operation 7.4.5 SNMP Monitoring The SNMP function allows all function-critical and safety-critical elements of the Draco MV to be monitored and queried. This function complies with the RFC 1157 conformal standard. NOTICE When using SNMP monitoring, for reasons of access security, the use of a dedicated network according to the IT-Grundschutz catalog is recommended.
  • Page 106 Operation Draco MultiView 4K Filter function To filter relevant messages out of a number of logged activities of the Draco MV, the SNMP monitoring offers various filter options. To set and activate a filter, proceed as follows: 1. Activate the respective checkbox(es) to activate the desired filter option(s). 2.
  • Page 107: Saving Status Via Management Software

    Draco MultiView 4K Operation Saving Status via Management Software 1. Click the Save Status menu item in the toolbar to read out the overall status of the Draco MV and store it locally (file extension .zip). An access window appears. 2.
  • Page 108: Opening Locally Saved Status Via Management Software

    Operation Draco MultiView 4K Opening Locally Saved Status via Management Software To load a locally saved status, proceed as follows: 1. Select Device > Load Status… in the menu bar. 2. Navigate to the location of the status file to be opened. 3.
  • Page 109: Updating Firmware Via Management Software

    Draco MultiView 4K Operation Updating Firmware via Management Software NOTICE To process successful firmware updates and avoid failures:  Only use computers to update the Draco MV that are not integrated into the Draco MV setup,  Ensure that the computer used for the update is not set into standby mode or sleep mode during the update, ...
  • Page 110 Operation Draco MultiView 4K Update NOTICE Possible failures when updating the firmware When updating individual firmware files, there may be dependencies on the new content of the files HUSWMSD.pfw HUSWITCH.pfw if they are changed. Installing in the wrong sequence could lead to failed updates.
  • Page 111 Draco MultiView 4K Operation Measure for update errors If a firmware update failed, an error message appears, and information is shown in the update log in the lower area of the working area.  Repeat the update, observing to the required sequence: HUSWMSD - HUSWITCH - MODGPIO Example for possible error messages: Management software error message Update failed Fig.
  • Page 112: Power On And Power Down Functions Via Osd

    Operation Draco MultiView 4K Power On and Power Down Functions via OSD 7.9.1 Power Down Draco MV To shut down the Draco MV, proceed as follows:  Select Configuration > Shut down MV in the main menu. The current configuration is saved in the permanent memory of the Draco MV and the Draco MV will be shut down.
  • Page 113: Restart Mv

    Draco MultiView 4K Operation 7.9.2 Restart MV To perform a restart of the Draco MV, proceed as follows:  Select Configuration > Restart MV in the main menu. The current configuration is saved in the permanent memory of the Draco MV and the Draco MV will be restarted with the current configuration.
  • Page 114: Factory Reset

    Operation Draco MultiView 4K 7.9.3 Factory Reset NOTICE If you perform a (factory) reset, all current settings and all configurations stored in the Draco MV will be lost. This also applies to the network parameters (reset to default IP-address) and the admin password. NOTICE If a firmware update has been carried out since the delivery, this firmware version is retained.
  • Page 115: Power On And Power Down Functions Via Management Software

    Draco MultiView 4K Operation 7.10 Power On and Power Down Functions via Management Software 7.10.1 Power Down Draco MV NOTICE After shutting down, the Draco MV can be disconnected from the power supply. To shut down the Draco MV, proceed as follows: 1.
  • Page 116: 7.10.2 Restart Mv

    Operation Draco MultiView 4K 7.10.2 Restart MV NOTICE When restarting the Draco MV, the current configuration is saved in the permanent memory of the Draco MV and the Draco MV will be restarted with the active configuration. To perform a restart of the Draco MV, proceed as follows: 1.
  • Page 117: 7.10.3 Factory Reset

    Draco MultiView 4K Operation 7.10.3 Factory Reset NOTICE If you perform a (factory) reset, all current settings and all configurations stored in the Draco MV will be lost. This also applies to the network parameters (reset to default IP-address) and the admin password. NOTICE If a firmware update has been carried out since the delivery, this firmware version is retained.
  • Page 118: Specifications

    Specifications Draco MultiView 4K Specifications Interfaces 8.1.1 DisplayPort Upstream/Downstream The pins of the DisplayPort sockets are assigned differently. Upstream: data is sent (e.g. source, graphics card, video output of a device) Downstream: data is received (e.g. sink, monitor, video input of a device Video The video interface supports the DisplayPort 1.2 standard.
  • Page 119: Usb-Hid

    Draco MultiView 4K Specifications 8.1.3 USB-HID Our devices with USB-HID interface support a maximum of two devices with USB-HID protocol. Each USB- HID port provides a maximum current of 100 mA. Keyboard Compatible with most USB keyboards. Certain keyboards with additional functions may require custom firmware to operate.
  • Page 120: Gpio Port

    Specifications Draco MultiView 4K 8.1.6 GPIO Port An external switching solution (dry contact) with up to four buttons, each of which one associated LED can be connected to this interface. After pressing a button, the corresponding source is switched. The switching carried out is indicated on the associated LED.
  • Page 121: Connector Pinouts

    Draco MultiView 4K Specifications Connector Pinouts 8.2.1 DisplayPort - Upstream Connector Signal Signal ML_Lane 0 (p) ML_LANE 3 (n) ML_Lane 0 (n) Config1/GND ML_Lane 1 (p) Config2/GND AUX CH (p) ML_Lane 1 (n) ML_Lane 2 (p) AUX CH (n) Hot Plug Detect ML_Lane 2 (n) Power Out Return ML_Lane 3 (p)
  • Page 122: Usb, Type A

    Specifications Draco MultiView 4K 8.2.4 USB, Type A Connector Signal Color +5 V (DC) White Green Black 8.2.5 USB, Type B Connector Signal Color +5 V (DC) White Green Black 8.2.6 Mini-USB, Type B Connector Signal Color +5 V (DC) Data –...
  • Page 123: Rj45 (Interconnect)

    Draco MultiView 4K Specifications 8.2.9 RJ45 (Interconnect) Connector Signal Signal Power Supply and Power Consumption Product type Maximum current Maximum voltage Frequency Power (AC) consumption MV42-DPSH 700 mA 100 to 240 V 50/60 Hz 38 W MV42-DPDH* 700 mA 100 to 240 V 50/60 Hz 50 W* MV42-H2SH...
  • Page 124: Mtbf

    Maintenance Draco MultiView 4K MTBF The following table contains the mean time between failure (MTBF) in power-on hours (POH). The estimate is based on the FIT rates of the parts included. FIT rates are based on normalized environmental conditions of T = 60°C and activation energy (E ) of 0.7 eV.
  • Page 125: Troubleshooting

    Draco MultiView 4K Troubleshooting Troubleshooting In the following chapters, support for issues with the Draco MV is provided. Please ensure before operating the Draco MV that the Draco MV is connected over a peer-to-peer connection. If using the Draco MV with KVM extenders or a KVM matrix switch, please refer to the relevant manuals for assistance if there is an issue.
  • Page 126: Blank Screen

    Troubleshooting Draco MultiView 4K 10.6 Blank Screen 11 12 Fig. 97 Connection side - Status LEDs Diagnosis Possible reason Measure LED 11 and LED 12 are Power supply  Check the connection to the power network. off. Monitors remains dark Switching to a port without ...
  • Page 127: Technical Support

    Draco MultiView 4K Technical Support Technical Support Prior to contacting support please ensure you have read this manual, and then installed and set-up your Draco MV as recommended. 11.1 Support Checklist To efficiently handle your request, it is necessary that you complete a support request checklist (Download).
  • Page 128: Certificates/Directives

    Certificates/Directives Draco MultiView 4K Certificates/Directives 12.1 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 129: Eu Declaration Of Conformity

    EU Declaration of Conformity We as manufacturer hereby declare under our sole responsibility that the products listed below comply with the essential requirements which are determined in the following harmonization regulations described below: Manufacturer IHSE GmbH Benzstraße 1 88094 Oberteuringen Deutschland Product...
  • Page 130: Glossary

    Glossary Draco MultiView 4K Glossary The following terms are commonly used in this manual or in video and KVM technology. Term Description Cat X Any Cat 5e (Cat 6, Cat 7) cable Console Keyboard, video and mouse Display Data Channel (DDC) is a serial communication interface between monitor and source (computer, CPU).
  • Page 131: Table Of Figures

    Draco MultiView 4K Table of Figures Table of Figures Fig. 1 System overview (example = Single-Head Installation) ............... 12 Fig. 2 System overview (example = Dual-Head installation with redundancy) ........13 Fig. 3 Display modes for 1 or 2 monitors ....................14 Fig.
  • Page 132 Table of Figures Draco MultiView 4K Fig. 43 Management software menu Extras - Options - Style ..............63 Fig. 44 Management software menu Extras - Options - Language ............64 Management software menu Extras - Options - Miscellaneous ..........64 Fig.
  • Page 133 Draco MultiView 4K Table of Figures Fig. 85 Management software error message Update failed ..............111 Fig. 86 Management software menu Status & Updates - Firmware Update - update failed ..... 111 OSD Menu Configuration - Shut down MV ................112 Fig.

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