Troubleshooting - Daintree GE current Tetra GETP35-2 Installation Manual

Tetra LED Tape Gen 2
®

Troubleshooting

Symptom Solution
All letters are OFF • Check AC input connection and/or check circuit breaker.
• Check wire connection(s) at the Tetra
• Properly terminate or replace the wire connection(s).
• Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the white
wire (-) of the LED strip to the black or blue wire (-) of the power supply.
Some LEDs appear • Ensure the overall length of the Tetra
• Ensure the length of supply wire is equal to or below the recommended remote mounting distance.
dim OR not
• Verify that each connector between the affected LEDs and power supply is fully engaged by applying pressure on the cover
illuminated
verifying that the tabs have clicked into place and their is good electrical contact.
• Check wire connection(s) at the Tetra
Properly terminate or replace the wire connection(s).
• Check that connections are the red wire (+) of the LED strip to the red wire (+) of the power supply and the black wire
(-) of the LED strip to the black or blue wire (-) of the power supply.
Shadows • Re-route supply wire and secure to the back of the can with silicone. Adjust wire connector orientation so that it does
not cover any LEDs.
• Adjust LED layout to ensure uniformity of illumination on the face of the letter.
Maximum Loading per Tetra 12 VDC Power Supply
SKU Rating
GETP35-2
GETP40-2
4.5W/m (1.37W/ ft.)
GETP50-2
GETP60-2
GETPH35-2
GETPH40-2
10.6W/m(3.22W/ ft.)
GETPH50-2
GETPH60-2
GETPRD-2 3.6W/m (1.08W/ ft.)
GETPGL-2 2.4W/m(0.75W/ ft.)
GETPBL-2 4.5W/m(1.37W/ ft.)
NOTE: For linear runs longer than 5m/16 ft. the center connection to the tape is recommended to minimize voltage drop.
Maximum Remote Mounting Distance
25W Power Supply
60W Power Supply
180W Power Supply
®
®
®
25W Power Supply
4m/13 ft.
1.7m/5.6 ft.
5m/16.4 ft.
7m/23 ft.
4m/13 ft.
18 AWG/0.82 mm 16 AWG/1.31 mm
2
Supply Wire
120 ft./36.6 m
20 ft./6.1 m
20 ft./6.1 m
LED System and power supply for improper termination(s) or short circuits.
LED System does not exceed the maximum load.
LED System and power supply for improper termination(s) or short circuits.
60W Power Supply
10m/32 ft.
4m/13 ft.
12m/39 ft.
15m/49 ft.
10m/32 ft.
14 AWG/2.08 mm
2
Supply Wire
–
30 ft./9.1 m
30 ft./9.1 m
6
Installation Guide
180W Power Supply
10m/32 ft. per output channel
30m/96 ft. per power supply
4m/13 ft. per output channel
12m/39 ft. per power supply
12m/39 ft. per output channel
36m/117 ft. per power supply
15m/49 ft. per output channel
45m/147 ft. per power supply
10m/32 ft. per output channel
30m/96 ft. per power supply
12 AWG/3.31 mm
2
Supply Wire Supply Wire
–
50 ft./15.2 m 86 ft./26.2 m
50 ft./15.2 m 86 ft./26.2 m
2
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