LG C1100 User Manual page 105

6.12 You must provide any assistance
and/or information that Orange
reasonably requests in connection
with the replacement of your phone.
6.13 A replacement item will be refused or
you will be charged for any
replacement if you have not complied
with the terms of the Insurance policy
and of Orange Care.
6.14 If your phone is lost or stolen or
maliciously damaged whilst you are
abroad you must report the loss or
theft to the relevant local authority and
to Orange as soon as possible but in
any event as soon as reasonably
practicable after you discover loss
theft or malicious damage. A
replacement phone will not be sent to
you until you return to the United
Kingdom.
6.15 Where a replacement phone is issued
under the warranty the original phone
must be returned to Orange.
6.16 You may be charged the
recommended retail price of any
battery charger or antenna returned to
Orange which is shown not to be that
originally supplied with the phone or of
any phone returned to Orange which
is shown to have been deliberately
damaged.
6.17 If your phone is lost or stolen, or
maliciously or accidentally damaged
so that it is no longer operable and
such lost theft or damage falls outside
these terms and conditions then
Orange may entirely at its discretion
agree to sell you a replacement phone
at prevailing replacement phone
prices. The charge for any
replacement phone so supplied will be
applied to your Orange account.
reference
105