LG C1100 User Manual page 101

respect of claims arising outside the
United Kingdom please refer to Clause
6.14. To make a claim you must
provide the following:
3.2.1 the crime reference number in
respect of theft or malicious
damage claims or the lost
property reference number if the
phone has been lost;
3.2.2 full details of how the loss, theft
or damage occurred; and
3.2.3 any other information and
evidence as may reasonably be
requested by Orange regarding
the cause of loss or damage.
3.3 Orange will arrange repair or
replacement on behalf of the insurers.
3.4 Lost, stolen or damaged antennas will
be repaired/replaced, where
appropriate, free of charge once only.
3.5 You or any authorised user of the
phone must at all times act with due
care in looking after the phone and take
all reasonable precautions to safeguard
it against loss, theft or damage.
4 exclusions
4.1 A replacement or repair will not be
provided under the terms of the
Insurance where the loss or damage is
caused by or consists of:
4.1.1 normal wear and tear or
deterioration, depreciation,
rusting or oxidisation,
atmospheric or climatic
conditions or other gradually
operating cause;
4.1.2 confiscation or detention;
4.1.3 improper maintenance, repair or
modification;
4.1.4 defective materials or
workmanship covered by the
manufacturer's warranty;
reference
101