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7. Troubleshooting (continued)
7.3 Removing Jammed Notes
If a bill is jammed inside the transporting mechanism, the unit will notify the
user, and the message "STUCK NOTES ERR" will appear along with an
image of the section where the jammed bill is located. The user must proceed
to remove the bills with his/her hands (DO NOT use any sharp objects such
as scissors, letter openers, knives, etc.)
a) Proceed to open the specified compartment using its handle.
b) If the user can easily reach the bill with his/her fingers, then proceed to
remove it carefully. But if the bill is difficult to reach or it is stuck with
the transporting rollers, then turn the unit OFF and proceed to remove it.
c) If the bill is broken or torn, ensure all remaining bill debris is removed.
d) Close the compartment gently and properly after the bill has been
extracted.
Upper compartment handle
Sensors tray handle
26
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