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TROUBLESHOOTING
If your winch is not functioning properly, below is a short guide that can help you diagnose and correct the
problem.
SYMPTOM
Dead vehicle
battery
Winch will not
operate
Winch makes noise
but rope/cable does
not move
Winch operates too
slowly
Winch will not
change gears
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POSSIBLE CAUSES
Incorrect, damaged, or
corroded electrical
connections
Contactor not receiving
power
Wireless remote not
powered on
Incorrect, damaged, or
corroded electrical
connections
Contactor powered, but
not winch
Winch is improperly
loaded
Rope/cable is under
load
HERE
Instr 9927951
RECOMMENDED SOLUTION
Verify all winch electrical connections are per instruction
manual and free of damage and/or corrosion.
Ensure winch harness jumper cable is properly connected.
Turn wireless remote on.
Verify all winch electrical connections are per instruction
manual and free of damage and/or corrosion.
If clicking sound is heard when winch control button is
depressed, but winch motor is silent, then verify electrical
connections between winch and contactor are free of damage
and/or corrosion.
If winch makes noise but does not move, verify winch is in
gear.
If winch is in gear, but winch still does not move, have a
dealer inspect the winch.
Verify rope/cable is not binding on spool or fairlead.
Changing gears while under load is intentionally difficult to
prevent accidental operation, which could lead to personal
injury or winch failure. Ensure rope/cable is under no tension,
and rope/cable is not binding on spool or fairlead. Briefly
operate winch, then attempt to shift again.
if viewing on a PC.
Rev 02 2017-11
Page 10 of 12
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