Motorola solutions TETRA ST7500 Product Information Manual
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Motorola solutions TETRA ST7500 Product Information Manual

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Mobile Release 2021.2
ST7500 Product
Information Manual
JULY 2021
*MN004527A01*
MN004527A01-AH
©
2021 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola solutions TETRA ST7500

  • Page 1 Mobile Release 2021.2 ST7500 Product Information Manual JULY 2021 *MN004527A01* MN004527A01-AH © 2021 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 3: Table Of Contents

    MN004527A01-AH Contents Contents Intellectual Property and Regulatory Notices............2 List of Figures......................8 List of Tables....................... 9 Icon Conventions...................... 10 Chapter 1: Product Overview.................11 1.1 ST7500 Overview........................11 1.2 Customer Programming Software..................11 Chapter 2: Services and Features................. 12 2.1 System Support........................12 2.2 Trunked Mode Operation.......................12 2.3 Direct Mode Operation......................13 2.4 DMO Gateway and Repeater Communication..............
  • Page 4 MN004527A01-AH Contents 2.9.15 PTT Queue......................24 2.9.16 Talking Party Identification..................24 2.9.17 Call Ownership.......................24 2.9.18 Transmission During Group Call................24 2.9.19 Call Restoration..................... 24 2.9.20 Temporary Group Address..................24 2.9.21 Late Entry.......................25 2.9.22 User Initiated Group Attachment................25 2.10 Private Call.......................... 25 2.10.1 Transmission Timeout Timer................. 26 2.10.2 Call Restoration in Private Call................
  • Page 5 MN004527A01-AH Contents 2.13.7 Store and Forward....................39 2.13.8 SDS Receive Failure Notification................39 2.13.9 DMO SDS Transmit Traffic Stealing..............39 2.14 Collaborative Messaging..................... 39 2.15 Security Services......................... 40 2.15.1 Terminal Equipment Identity.................. 40 2.15.2 PIN/PUK User Authentication................40 2.15.3 Authentication......................40 2.15.4 Air Interface Encryption..................41 2.15.4.1 Clear Radios (Class 1)................
  • Page 6 MN004527A01-AH Contents 2.19.6 Networks........................ 56 2.19.6.1 Network Selection..................56 2.19.7 Congested Cell Handling..................57 2.19.8 Subscriber Class....................57 2.19.9 Subscriber Class by Talkgroup................57 2.19.10 RF Power Class Toggle..................58 2.19.11 Local Site Trunking....................58 2.19.12 Cell Surveillance and Monitoring Threshold............59 2.20 Supplementary Services......................59 2.20.1 Dynamic Group Number Assignment..............
  • Page 7 MN004527A01-AH Contents 3.4 Keypad Lock.......................... 80 3.5 Automatic Keypad Lock......................81 3.6 One-Touch Buttons........................81 3.7 Display........................... 82 3.7.1 Status Icons......................83 3.7.2 Idle Display......................86 3.7.3 Configurable Idle Screen..................86 3.7.4 Languages Supported....................87 3.8 Tones.............................87 3.9 Description of Tones......................89 3.10 Dual Microphones........................89 3.11 Audio Toggle........................90 3.12 Volume Adjustment Mode....................90 3.13 Accessory (Accry) Setup.....................

  • Page 8: List Of Figures

    MN004527A01-AH List of Figures List of Figures Figure 1: ST7500 ...........................11 Figure 2: Trunked Mode Operation ....................... 13 Figure 3: Direct Mode Operation ......................13 Figure 4: Communication through Repeaters ..................14 Figure 5: Communication Through Gateways ..................15 Figure 6: Talkgroup Tree ........................19 Figure 7: SDS End-to-End Encryption ....................38 Figure 8: Voice and Data End to End Encryption ..................

  • Page 9: List Of Tables

    Table 20: Service Information — Telephone Numbers to EIA Integrated Call Center ......97 Table 21: Service Information – Telephone Numbers and Addresses of the Asia and Pacific Motorola Solutions Centers ......................99 Table 22: Service Information – Telephone Numbers and Addresses of Latin America Radio Support Centers ..........................

  • Page 10: Icon Conventions

    MN004527A01-AH Icon Conventions Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.

  • Page 11: Chapter 1: Product Overview

    MN004527A01-AH Product Overview Chapter 1 Product Overview ST7500 Overview The ST7500 is a compact and lightweight TETRA radio, designed specifically for public safety operations. Figure 1: ST7500 The radio delivers premium performance, while combining high-quality audio and enhanced ergonomics with simplified user interface, allowing you to focus on the task at hand. The ST7500 radio is also certified to withstand dust, shock, and drops with IP65, IP67, and MIL-STD 810 D, E, F, G rating.

  • Page 12: Chapter 2: Services And Features

    Chapter 2 : Services and Features Chapter 2 Services and Features Motorola Solutions offers a wide range of services and features. With this range, you can meet the requirements of mission-critical communications. System Support The radio operates on the Dimetra IP 5.x, 6.x, 7.x and 8.x releases and Dimetra IP Compact. It also operates on previous versions of Dimetra;...

  • Page 13: Direct Mode Operation

    MN004527A01-AH Chapter 2 : Services and Features Figure 2: Trunked Mode Operation Direct Mode Operation Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network. NOTE: For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality.

  • Page 14: Communication Through Repeaters

    MN004527A01-AH Chapter 2 : Services and Features Radio to radio only The radio initiates communication only on a talkgroup directly and not through a gateway or repeater. Auto gateway The radio can initiate communication on the selected talkgroup directly with another radio. The radio can also initiate communication through any available gateway that is detected as present.

  • Page 15: Communication Through Gateways

    MN004527A01-AH Chapter 2 : Services and Features 2.4.2 Communication Through Gateways Gateway provides connectivity between radios operating in Direct Mode Operation (DMO) and the TETRA network, so that the DMO radios can communicate with the Trunked Mode Operation (TMO) radios. Figure 5: Communication Through Gateways Radio behavior when radio connects to a gateway: •...

  • Page 16: Numbering And Addressing

    MN004527A01-AH Chapter 2 : Services and Features In the second scenario, while the radio receives individual calls and group calls, and replying to individual calls is possible, replying to group calls is not possible. Numbering and Addressing Each radio has an Individual TETRA Subscriber Identity (ITSI) used for addressing the radio over the air interface.

  • Page 17: Individual Dialing

    MN004527A01-AH Chapter 2 : Services and Features 2.6.1 Individual Dialing The Individual Call feature consists of the Telephone Interconnect feature and the Private Call feature. The private ID number is a number of up to 16 digits. If you enter fewer than 16 digits, the Individual Short Subscriber Identity (ISSI) part is added to the full Individual TETRA Subscriber Identity (ITSI) with leading zeros.

  • Page 18: Call History

    MN004527A01-AH Chapter 2 : Services and Features The address book is also accessible through PEI. Using the PEI enables you to read, write, and modify contact list entries using AT commands. Call History A call history list consists of the following items: •...

  • Page 19: Talkgroup Folders

    MN004527A01-AH Chapter 2 : Services and Features The GTSI indicates the talkgroup uniqueness. It is a combination of the GSSI and the network associated to the talkgroup in the given talkgroup folder. The talkgroup folders do not determine the uniqueness of the new talkgroups. 2.9.2 Talkgroup Folders The talkgroups are organized in folders.

  • Page 20: Favorite Folders

    MN004527A01-AH Chapter 2 : Services and Features downward. The radio automatically attaches to the newly highlighted talkgroup after a timeout. The Menu/OK icon and the Back icon on the Touch User Interface are inactive during scrolling and talkgroup attachment. The icons revert to active once talkgroup attachment is successful. You can select a covert talkgroup from the extended folders through the radio menu or Short Data Service (SDS) Remote Control.

  • Page 21: Transmission Timeout Timer

    MN004527A01-AH Chapter 2 : Services and Features 2.9.7 Transmission Timeout Timer The radio limits the time you can continuously talk in a group call without interruption, according to a provisioned value. You are warned a short time before the talk time expires. The timer is provisioned per talkgroup folder.

  • Page 22: Priority Monitor

    MN004527A01-AH Chapter 2 : Services and Features 2.9.10 Priority Monitor While the radio is active in a group call, it may receive a group call setup for a different group. The radio decides whether to ignore the new call or accept it basing on the call priority. If the new call has the higher priority than the current one, the new call may be joined and the current call is dropped.

  • Page 23: Broadcast Call

    MN004527A01-AH Chapter 2 : Services and Features 2.9.12 Broadcast Call Broadcast Call enables the dispatcher to transmit to all radios in the specific area. This call is only available on GMOI network. The radio joins calls received with a communication type broadcast and displays a notification that this call is a broadcast call.

  • Page 24: Ptt Queue

    MN004527A01-AH Chapter 2 : Services and Features 2.9.15 PTT Queue PTT Queue allows you to configure the response to releasing PTT of the call originating radio. This feature also determines how to cancel waiting for the call when the infrastructure is busy and your call is queued.

  • Page 25: Late Entry

    MN004527A01-AH Chapter 2 : Services and Features 2.9.21 Late Entry A radio can join a group call even if it does not participate in it from the beginning. For example, if you turn on your TETRA terminal and select a talkgroup with an ongoing group call, the radio automatically joins the call.

  • Page 26: Transmission Timeout Timer

    MN004527A01-AH Chapter 2 : Services and Features Simplex Call Available in TMO or Direct Mode Operation (DMO). Only one party can speak at a time. In TMO, you can answer a private call in the following methods: Hook (default) When this method is selected, you must answer the call to begin transmission. Direct When this method is selected, the call is automatically answered without any keypress and transmission begins immediately.

  • Page 27: Call Modification

    MN004527A01-AH Chapter 2 : Services and Features 2.10.3 Call Modification Call Modification is a feature that allows your service provider to modify the call to optimize it and adjust to a current situation. Modification can cover: Call priority Modified during call setup. Call type Modified during call setup.

  • Page 28: Dmo Individual Only Talkgroups

    MN004527A01-AH Chapter 2 : Services and Features 2.10.5 DMO Individual Only Talkgroups It is possible to configure some or all Direct Mode Operation (DMO) talkgroups to allow only individual calls. This configuration optimizes the allocation of frequency in DMO. 2.10.6 Private Calls through DMO Gateway NOTE: This is a Software Selling Feature.

  • Page 29: Phone Call Reception

    MN004527A01-AH Chapter 2 : Services and Features same gateway as phone calls, that is, PSTN gateway configured in the codeplug. If an MSISDN call is placed, two radios can have a simplex or duplex call based on the assigned ISDN number. NOTE: The Dimetra Infrastructure does not support private calls and Short Data Service (SDS) through MSISDN.

  • Page 30: Non-Tactical Emergency

    MN004527A01-AH Chapter 2 : Services and Features Non-Call Owner If a radio is programmed to terminate a call, the termination procedure is the same as for the call owner in an Emergency Group Call. Otherwise, the radio leaves the group call without informing the SwMI.

  • Page 31: Emergency Alarm

    MN004527A01-AH Chapter 2 : Services and Features 2.12.4 Emergency Alarm The emergency alarm is a special status message sent to the infrastructure while starting the Emergency Operations. The radio may wait for infrastructure acknowledgment for this alarm and attempts retries. Each time the radio enters the Emergency Operation, it sends an emergency alarm.

  • Page 32: Silent Emergency Mode

    MN004527A01-AH Chapter 2 : Services and Features • The Back touch icon is pressed (only during the transmission timeslot). NOTE: When the radio goes out of the service, it enters the receiving mode and the Alternating Hot Microphone is on hold. When the radio is back to the service, the Hot Microphone transmission and the Alternating Hot Microphone resume.

  • Page 33: Short Data Services

    MN004527A01-AH Chapter 2 : Services and Features This feature allows the radio to send emergency requests to a different destination. This transmission occurs while in local site trunking mode. The supported emergency services are: • Emergency Alarm • Emergency Call •...

  • Page 34: Shadow Groups (Address Bundle)

    MN004527A01-AH Chapter 2 : Services and Features acknowledgment for Direct Mode Operation (DMO) status messages, you are notified only of sending the status message. The radio does not initiate sending of status messages on a traffic channel. If the radio is provisioned with the targeted status, the status value is sent over the air interface by default to the last sent target.

  • Page 35: Text Messages

    MN004527A01-AH Chapter 2 : Services and Features The Shadow Groups feature may affect Emergency Calls setup time to be slightly elongated. 2.13.3 Text Messages The radio supports an internal text messaging application using the TETRA Short Data Service Transport Layer (SDS-TL). The encoding schemes supported in text messages are: ISO 8859-1 (Latin-1) American Standard Code for Information Interchange (ASCII) encoding scheme which includes...

  • Page 36: Buffer Full Overwrite Policy

    MN004527A01-AH Chapter 2 : Services and Features number on the right side of Inbox and Outbox is indicating the number of the messages stored. If the Outbox is empty, then the radio displays No Messages notification. 2.13.3.1 Buffer Full Overwrite Policy Upon receiving a text message, the radio places the text into a circular buffer.

  • Page 37: Sds Air Interface Aspects

    MN004527A01-AH Chapter 2 : Services and Features (numeric, alpha-numeric, or phone digits). Along with the message definition, the address to send the message is provided. When you send the message, it is sent using SDS Transport Layer with the PI that is provisioned in the codeplug.

  • Page 38: Figure 7: Sds End-To-End Encryption

    MN004527A01-AH Chapter 2 : Services and Features For short data applications, the source data may come from an external application or from a task internal to the radio, such as text messages or GPS. The radio passes only the internal text messages and GPS data for encryption by its crypto-engine.

  • Page 39: Store And Forward

    MN004527A01-AH Chapter 2 : Services and Features 2.13.7 Store and Forward This feature allows communicating with each other without being available at the same time. If the destination is not reachable, the message is stored in the system (if supported) until it is available or the expiration time is exceeded.

  • Page 40: Security Services

    MN004527A01-AH Chapter 2 : Services and Features 2.15 Security Services The radio provides TETRA security features as described in the TETRA Security ETS 300 392-7 standard, TTR 001-11 TIP, and TTR 001-13 TIP. 2.15.1 Terminal Equipment Identity The Terminal Equipment Identity (TEI) is a unique identification number programmed in the radio at the factory.

  • Page 41: Air Interface Encryption

    MN004527A01-AH Chapter 2 : Services and Features 2.15.4 Air Interface Encryption NOTE: This is a Software Selling Feature. Enhanced Security consists of Trunked Mode Operation (TMO) Air Interface Encryption class 3G and DMO class 2. The radio supports TETRA Air Interface Encryption (AIE) using the standard TETRA public encryption algorithms, as defined in TETRA Security ETS 300 392-7, TEA1, TEA2, and TEA3.

  • Page 42: Clear Radios (Class 1)

    MN004527A01-AH Chapter 2 : Services and Features 2.15.4.1 Clear Radios (Class 1) A radio can be configured as a clear radio. In such case, the radio identifies itself in registration as a Security Class 1 radio and does not support encryption. A Security Class 1 radio does not contain any encryption algorithms in its software.

  • Page 43: Over-The-Air-Rekeying

    MN004527A01-AH Chapter 2 : Services and Features and CCK simultaneously. Whenever a GCK change occurs, CCK changes are frozen for this time period. The Derived Cipher Key (DCK) is derived from either the one way or mutual authentication process and the CCK is received during registry, whereas the GCK is received through Over-the-Air Rekeying (OTAR) mechanism only.

  • Page 44: Encryption Mobility

    MN004527A01-AH Chapter 2 : Services and Features • Seamless key changes of GCK. • Seamless security class changes to SC3G. The SwMI can support the group OTAR feature. Where supported, the SwMI groups radios that share the same set of cryptographic key material into a specific crypto management group (CMG). Any radio belonging to the same CMG is addressed using a CMG GTSI.

  • Page 45: Secure Dmo

    MN004527A01-AH Chapter 2 : Services and Features 2.15.5 Secure DMO The Secure Direct Mode Operation (DMO) feature guarantees key ciphered transmission in the DMO. When DM-SCKs are provided by OTAR, you are informed in case the radio does not contain the complete set of SDMO keys.

  • Page 46: Sim Security

    MN004527A01-AH Chapter 2 : Services and Features information, the voice part remains protected by encryption until the called radio receives the voice and decrypts it. The Motorola Advanced Crypto Engine (MACE), located in the radio, carries out voice encryption. The crypto engine takes the voice stream and encrypts this stream using a set of keys.

  • Page 47: Radio Disable Or Enable

    MN004527A01-AH Chapter 2 : Services and Features 2.15.8 Radio Disable or Enable A dispatcher can disable or enable the radio remotely. When disabled, the radio does not participate in any voice call or packet data activity and ignores all supplementary services sent on the down link. All visible and audible indications are disabled, and the radio appears to be turned off.

  • Page 48: Radio Permanent Disable V2

    If you have the software selling dongle, you can read the codeplug and clear the permanent disable flag. NOTE: To restore a radio that is disabled using the permanent disable v2, see TETRA Terminals CPS Start-up User Guide (Motorola Solutions Part Number: 6802974C10). 2.15.11 High Assurance Boot The radio has a facility that ensures that the code and data flashed in the radio is authentic and has not been altered.

  • Page 49: Remote Control Unit

    MN004527A01-AH Chapter 2 : Services and Features Emergency Covert Solution One-touch button (to exit Covert Solution) • The LED indicator is disabled. • Change folder and talkgroup through MMI, over the air, and RCU. When the Covert Solution is turned off, the following settings remain: •...

  • Page 50: Voice And Data Support

    MN004527A01-AH Chapter 2 : Services and Features • External Equipment (Terminal Equipment) ←→ Network (through radio). The radio supports only IP version 4 packets. The radio routes datagrams independently of the protocol sitting on top of IP. The radio supports an MTU of 1500 bytes. The radio provides a best effort delivery service.

  • Page 51: Packet Data Ip Addressing

    MN004527A01-AH Chapter 2 : Services and Features You can choose one of the interaction modes. The choice of interaction mode is stored in non-volatile memory and remembered at power-up. In Voice and Data mode, if the radio moves to the traffic channel due to the voice service, the radio terminates any active packet data transmission or reception.

  • Page 52: Tetra Network Protocol 1

    MN004527A01-AH Chapter 2 : Services and Features attempts to negotiate usage of the CHAP method. The radio agrees to use PAP when the Terminal Equipment application insists. If the terminal does not require PD user authentication, it operates without any user authentication. If the terminal requires the PD user authentication, it rejects the Packet Data Protocol (PDP) context activation.

  • Page 53: Over The Air Programming

    MN004527A01-AH Chapter 2 : Services and Features Addressing Description Mode Port Ad- The radio uses a fixed port address for reception and transmission of TNP1 pack- dressing ets. The port number is 4024. 2.18 Over The Air Programming NOTE: This is a Software Selling Feature. Over The Air Programming (OTAP) enables remote radio reconfiguration over TETRA network.

  • Page 54: Registration

    MN004527A01-AH Chapter 2 : Services and Features • Traffic physical (TP) channel - used primarily for circuit call traffic. • Control physical (CP) channel - dedicated only for signaling. • Packed Data Control (PDCH) channel - dedicated for Packet Data traffic. •...

  • Page 55: Cell Roaming

    MN004527A01-AH Chapter 2 : Services and Features When a radio is out of the serving cell range for a period shorter than configured in the codeplug, then the radio does not register to go back in the range. 2.19.4 Cell Roaming The radio continually monitors neighbor cells and scans the highest ranked neighbor cell.

  • Page 56: Seamless Handover

    MN004527A01-AH Chapter 2 : Services and Features 2.19.5 Seamless Handover Seamless handover eliminates voice interruption during calls by enabling the radio to roam faster between cells while transmitting. Faster roaming is possible because the radio asks its serving cell to perform the reselection and the SwMI performs all the roaming signaling.

  • Page 57: Congested Cell Handling

    MN004527A01-AH Chapter 2 : Services and Features 2.19.7 Congested Cell Handling This feature is used only during initial registration and when roaming between sites. It is not used when camped on a site that has become busy or congested due to no free traffic channel to make or receive calls.

  • Page 58: Rf Power Class Toggle

    MN004527A01-AH Chapter 2 : Services and Features directs radios attached to the same talkgroup to roam to a matching Subscriber Class cell. Also, it does not allow radios to roam to a mismatched Subscriber Class cell. The Subscriber Class by Talkgroup feature does not apply to supergroups as they are regarded as scanned groups.

  • Page 59: Cell Surveillance And Monitoring Threshold

    MN004527A01-AH Chapter 2 : Services and Features 2.19.12 Cell Surveillance and Monitoring Threshold The radio constantly calculates a normalized value that represents the signal strength of a cell. This value is used by the radios to determine if the cell is usable and when to leave the cell. In the default case, when the radio is camped on a cell, it initiates link failure procedures, such as leave the cell, if this normalized signal strength value falls below zero.
  • Page 60 MN004527A01-AH Chapter 2 : Services and Features sends an acknowledgment PDU with notification the group definition has been removed (also if the talkgroup has been deleted, or the talkgroup does not exist in the radio). Even if the talkgroup is de-assigned, the radio can receive group calls or emergency group calls for any assigned scan list.

  • Page 61: Ambience Listening

    MN004527A01-AH Chapter 2 : Services and Features 2.20.2 Ambience Listening The Ambience Listening (AL) feature allows a console operator or dispatcher to monitor audio activity near a specific radio without giving any indication to the affected radio. When the radio receives a call setup message with an AL call, the radio accepts the call. Then the radio opens the microphone, and begins transmitting without showing any indication of the call.

  • Page 62: Transmit Inhibit Mode

    MN004527A01-AH Chapter 2 : Services and Features 2.20.6 Transmit Inhibit Mode The Transmit Inhibit (TXI) Mode is a mode in which the radio sends no radio transmissions. Activate this mode in RF sensitive areas, for example hospitals, airplanes, where safety can be jeopardized due to transmission radiation.

  • Page 63: Universal Time Display

    MN004527A01-AH Chapter 2 : Services and Features 2.20.8 Universal Time Display The radio can present time information to the user. The time is derived from an internal clock. The radio maintains the clock both when the radio is powered on and powered off. NOTE: If the power is lost, for example due to the flat battery, the internal clock is not maintained.

  • Page 64: Vibrate Mode

    MN004527A01-AH Chapter 2 : Services and Features The man down feature is based on a sensor with low-power current consumption. When Man Down is enabled the sensor performs a self-test during powering on the radio. If the test fails, the radio notifies with a specific audio tone and status icon.

  • Page 65: Status Remote Control

    MN004527A01-AH Chapter 2 : Services and Features A controlled radio receives over the air control information using SDS type 4 with Transport Layer (TL) on the specific PID number defined in the codeplug. If the received control message is originated from one of the Individual Short Subscriber Identities (ISSI) present on the radio authorized ISSI list, the radio executes received command and sends a response.

  • Page 66: Call-Out

    MN004527A01-AH Chapter 2 : Services and Features 2.25 Call-Out NOTE: This is a Software Selling Feature. For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality. A Call-Out is an alert sent to one or many recipients when an incident requires immediate attention. The Call-Out message can include an instruction to use a different talkgroup during the Call-Out or remain on the attached talkgroup.

  • Page 67: Call-Out Interactions

    MN004527A01-AH Chapter 2 : Services and Features deleted or from the overwriting policy of the radio. The overwrite policy deletes the oldest one upon receipt of a new Call-Out message. When a new Call-Out arrives, the new Call-Out overrides the old Call-Out, even if it has not been responded.

  • Page 68: Call-Out Templates

    MN004527A01-AH Chapter 2 : Services and Features Fallback Mode In the fallback mode (that is, when you are in the local site trunking) you can receive a Call-Out call. In such case, the receiving radio enters the Call-Out fallback mode, which only includes voice communication.
  • Page 69 (SDS - TL), either the European Telecommunications Standards Institute (ETSI) Location Information Protocol (LIP) or Motorola Solutions Location Request/Response Protocol (LRRP) GPS Location Protocol is used. The LRRP GPS protocol either use SDS - TL (for added reliability) or Simple GPS with no SDS - TL (for saving air interface resources).

  • Page 70: Table 6: Gnss Triggers

    MN004527A01-AH Chapter 2 : Services and Features a trusted source. Location reports are accepted only from authorized Individual Short Subscriber Identities (ISSI) or IPs, depending on the configured transport layer of SDS or Packet Data. NOTE: The Current GPS Cycle ends between 6th and 7th April 2019 at midnight Coordinated Universal Time (UTC).

  • Page 71: Global Navigation Satellite System (Gnss) Over Packet Data

    MN004527A01-AH Chapter 2 : Services and Features Trigger Type Trigger Event GNSS OFF Positioning device in the radio is switched OFF. Emergency Period- Radio is in emergency operation and given time interval after the last loca- ic Profile (LRRP tion report expires. only) 2.26.1 Global Navigation Satellite System (GNSS) over Packet Data...

  • Page 72: Bluetooth

    MN004527A01-AH Chapter 2 : Services and Features The radio resumes latest location reporting when TMO coverage is regained. Location Backlog Recording in Direct Mode Operation (DMO) The radio starts recording location reports in DMO Mode. The radio resumes latest location reporting when it switches back to TMO mode. NOTE: This feature is only available when enabled by your service provider.

  • Page 73: Bluetooth Interactions

    In summary, it is possible to have one Motorola Solutions PTT device, one BT audio device, one OPP device, one DUN device, and three SPP devices connected at the same time.

  • Page 74: Bluetooth Smart Proximity Pairing

    MN004527A01-AH Chapter 2 : Services and Features Heart Rate Sensor If a heart rate sensor with the Energy Expended feature is paired and connected to the radio, two values are displayed: • Heart Rate in bpm • Energy Expended in kJ Sensor Alarm A radio paired with appropriate sensors increases the security of the radio user by making the user more aware of their surroundings.
  • Page 75 MN004527A01-AH Chapter 2 : Services and Features Your radio also supports Outdoor Global Positioning System and Indoor Location concurrently, configurable through the CPS. This configuration allows you to move between indoors and outdoors without losing location data. NOTE: Indoor Location is suspended when you initiate Bluetooth Smart Proximity Pairing. When the pairing is completed, Indoor Location resumes.

  • Page 76: Chapter 3: Man-Machine Interface

    MN004527A01-AH Chapter 3 : Man-Machine Interface Chapter 3 Man-Machine Interface LED Indications NOTE: LED Coverage Indicator and LED Power Indicator are differentiated on the radio. See ST7500 Controls and Indicators on page 78 for the positions of the two LED. Table 7: LED Status Indications Indication Status...

  • Page 77: Battery Charging Indications

    MN004527A01-AH Chapter 3 : Man-Machine Interface Indication Status Blinking orange Battery is waiting to charge NOTE: When you charge your radio in a multi-unit charger, the LED Power Indicator of the radio indicates the charge status of the battery. If you insert a radio with a deeply discharged battery into the multi-unit charger, the LED on the radio shows blinking red, indicating a charging error.

  • Page 78: St7500 Controls And Indicators

    MN004527A01-AH Chapter 3 : Man-Machine Interface ST7500 Controls and Indicators The simple-to-use controls and indicators of ST7500 allow you to quickly read and respond to alerts received on the radio. Figure 11: ST7500 Controls and Indicators Table 10: ST7500 Controls and Indicators Annotation Description Talkgroup Selector...
  • Page 79 MN004527A01-AH Chapter 3 : Man-Machine Interface Annotation Description Emergency Button Used to start the Emergency Operations, even when the radio is turned off. P1 Programmable Button Supports the One-Touch Button feature. Push-to-Talk (PTT) button Used to initiate a simplex call. NOTE: Pressing PTT activates the display for three seconds.

  • Page 80: Keypad Lock

    MN004527A01-AH Chapter 3 : Man-Machine Interface Annotation Description PMOLED Display The 1.54-inch screen features a monochrome display with a resolution of 128 x 64 pixels. The screen consists of a two-line display area with the top line showing radio icons and the bottom line showing text. Earpiece The Earpiece is active during low-audio simplex or duplex calls.

  • Page 81: Automatic Keypad Lock

    MN004527A01-AH Chapter 3 : Man-Machine Interface Automatic Keypad Lock The automatic keypad lock is a feature enabling the radio to lock its keypad automatically after a defined period. The radio allows activating or deactivating the feature using the MMI. If the feature is enabled, after a defined time of inactivity the keypad locks automatically. Any user activity restarts the Automatic Keypad Lock timer.

  • Page 82: Display

    MN004527A01-AH Chapter 3 : Man-Machine Interface Feature Description Timed Talkgroup Change Makes a predefined talkgroup the selected talkgroup for a specified amount of time. While you are using the predefined talkgroup, the second press of the One-Touch Button results in: •...

  • Page 83: Status Icons

    MN004527A01-AH Chapter 3 : Man-Machine Interface 3.7.1 Status Icons Status icons appear when your radio is engaged in certain activities or when you have activated certain features. Table 13: Trunked Mode Operation (TMO) Icons Icon Description In Service No Service Signal Strength The more bars, the stronger the signal.

  • Page 84: Table 15: General Icons

    MN004527A01-AH Chapter 3 : Man-Machine Interface Table 15: General Icons Icon Description Low Audio Audio mode is changed to low. High Audio Audio mode is changed to high. Earpiece Connected Earpiece is connected to the radio. Battery Strength Indicates the charge of the battery. Battery Charging Indicates that the battery is charging.
  • Page 85 MN004527A01-AH Chapter 3 : Man-Machine Interface Icon Description Normal Call-Out Alert Indicates Normal Call-Out alert. Normal Call-Out Alert Accepted Indicates that Normal Call-Out alert has been accepted. Normal Call-Out Alert on Standby Indicates that Normal Call-Out is on standby. Stormplan Call-Out Alert Indicates Stormplan Call-Out alert.

  • Page 86: Idle Display

    MN004527A01-AH Chapter 3 : Man-Machine Interface Icon Description Non-Secured Call – Air Encryption Unavailable Blinking – Indicates that Air Encryption is not available when the radio: • Is in the Local Site Trunking Mode. • Attempts to connect to a gateway. Non-Secured Call –...

  • Page 87: Languages Supported

    MN004527A01-AH Chapter 3 : Man-Machine Interface 3.7.4 Languages Supported Table 16: Languages Supported Language ST7500 English Arabic Chinese (traditional) Croatian Danish Dutch Finnish French German Hungarian Icelandic Italian Japanese Korean Norwegian Polish Russian European Portuguese Latin American Portuguese European Spanish Latin American Spanish Swedish Tones...
  • Page 88 MN004527A01-AH Chapter 3 : Man-Machine Interface New Tone Classic Tone Tone Description Examples: • Pressing an invalid key. • Dialing an invalid number. • Talk prohibit. System Notification Examples: • The radio changes its status from out-of-range to in service. •...

  • Page 89: Description Of Tones

    (when there is no received or transmitted speech) dependent on its category and the features interaction. The ‘right’ tone or event loudness is an objective matter. Motorola Solutions TETRA terminal tones architecture is highly flexible and allows you to adjust the level of every tone-event (such as valid key-press) individually and at the same time to adjust the level of all events associated with a tone- category.

  • Page 90: Audio Toggle

    MN004527A01-AH Chapter 3 : Man-Machine Interface 3.11 Audio Toggle You can control audio routing between the speaker and earpiece for any private or group call through the dedicated Speaker Control key. You can also define through the menu to have all group calls in high audio or controlled by the Speaker Control key.

  • Page 91: Test Page

    MN004527A01-AH Chapter 3 : Man-Machine Interface 3.15 Test Page Only authorized persons can use the Test Page option and this option must be enabled in the codeplug. NOTE: If Test Page option is not enabled in the codeplug, you can only access the Key Variable Loader (KVL) mode option.

  • Page 92: Radio Info

    Individual Short Subscriber Identity (ISSI) – the ISSI that is in use. • TETRA Equipment Identity (TEI) – the TEI is displayed as a hexadecimal number. • Serial number – Motorola Solutions serial number is displayed only on radios distributed under Motorola Solutions trademark.

  • Page 93: Hardware Test

    MN004527A01-AH Chapter 3 : Man-Machine Interface 3.17 Hardware Test This mode allows performing basic hardware tests and share the results immediately on the display. NOTE: The hardware test mode is only for use by authorized persons. Use the following key combinations to access the hardware test: simultaneously press and hold the P2 Programmable button, PTT button, and the Power/Sleep/Wake button.

  • Page 94: Appendix A: Maintenance

    MN004527A01-AH Appendix A : Maintenance Appendix A Maintenance IMPORTANT: To avoid compromising the ingression protection of IP67, do not remove the seal label at the side of the radio. See ST7500 Controls and Indicators on page NOTE: To ensure optimum ingression protection of IP65 and IP67, you are recommended to change the battery cover after two years of usage.

  • Page 95: Figure 13: Areas To Keep Dry

    You can also clean and protect the contacts with a CAIG DeoxIT GOLD G100P Pen Applicator Motorola Solutions recommends the pen-based package for better cleaning action and access to contacts. The CAIG DeoxIT GOLD G100P Pen Applicator is available at numerous electronics suppliers...
  • Page 96 MN004527A01-AH Appendix A : Maintenance Before applying the lubricant/cleaner, wipe the contacts with lint-free swabs to remove any dirt or foreign material. Then, clean the bottom connector contact as per the instructions from the DeoxIT GOLD manufacturer.

  • Page 97: Appendix B: Service Information - Emea

    Customer Information Desk and obtain a Return Material Authorization number. Unless advised otherwise, the equipment should then be shipped to the following address: Motorola Solutions Systems Polska Sp.z o.o ul. Czerwone Maki 82, 30-392 Krakow, Poland. E-mail: escc.admin@motorolasolutions.com.
  • Page 98 Fax: +49 (0) 6128 951046 Latest Versions of Manuals To download the latest versions of technical manuals, see https://learning.motorolasolutions.com/. Submit Your Comments If you have any comments or would like to report a problem regarding Motorola Solutions publications, send an e-mail to: escc.admin@motorolasolutions.com.

  • Page 99: Appendix C: Service Information For Apac

    Initial contact should be by telephone wherever possible. When contacting Motorola Solutions Technical Support, be prepared to provide the product model number and the serial number. Further Assistance from Motorola Solutions You can also contact the Customer Help Desk through the website: http://www.motorolasolutions.com/...
  • Page 100 3220 Sukhumvit Road, Klongtoey, Bangkok 10110 Contact: Nitas Vatanasupapon E-mail: Nitas@motorolasolutions.com India +91-9844218850 Motorola Solutions India Pvt. Ltd. C/o Communication Test Design India Private Limited, #4, 5 Maruthi Industrial Estate, Rajapalya, Hoodi Village, Bangalore - 560048, India Contact: K. Umamaheswari E-mail: umamaheshwari@motorolasolutions.com...
  • Page 101 Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions Service Organization. If no part number is assigned, the part is not normally available from Motorola Solutions.

  • Page 102: Appendix D: Service Information - Americas

    Motorola Solutions. If the part number is appended with an asterisk, the part is serviceable by Motorola Solutions Depot only. If a list of parts is not included, that means that no user-serviceable parts are available for that kit or assembly.
  • Page 103 Piso 11, San Isidro Lima 27 954-723-8959 Motorola Solutions, Inc. Latin American Countries Region 789 International Parkway Sunrise, FL 33325 Venezuela 58212-901-4600 Motorola Solutions de Los Andes C.A. Ave. Francisco de Miranda Centro Lido, Torre A Piso 15, El Rosal Caracas, 1060...

  • Page 104: Glossary

    MN004527A01-AH Glossary Glossary Air Interface (AI) Class The radio-based Class. communication data transmitted over the air Synonym:Security Class between the mobile and the active base station. See also: Class 1 Air Interface Encryption (AIE) No encryption, may use Provides authentication. confidentiality on the radio link over the air.
  • Page 105 MN004527A01-AH Downlink Direct Mode Operation (DMO) Flash Direct A storage chip integrated in to communications between two or more radios radio hardware, that can be erased and without the use of any infrastructure. reprogrammed. Flashing Writing a software image file to a Downlink The radio frequency radio.
  • Page 106 MN004527A01-AH Local Site Trunking Modified Group Cipher Key (MGCK) See also: Used to encrypt group addressed downlink Local Site Trunking (LST) When a signaling. system fails or many of the sites lose connection See also: to the Central Network Equipment (CNE), the sites are designed to go into a fall back situation Multigroup Two or more talkgroups that...
  • Page 107 MN004527A01-AH Public Switched Telephone Network information to be passed from TETRA Switching and Management Infrastructure (SwMI) to the Remote Flashing Programming the external network user and from the external transceiver through the control head. network user to the TETRA SwMI in accordance with the TETRA Call Control (CC) procedures.
  • Page 108 MN004527A01-AH Talkgroup components excluding the mobile equipment that is the CNE and all the remote site equipment. Synonym:Fixed Network Equipment Talkgroup A uniquely named group of radios that can share calls and messages. A talkgroup’s normal communications do not require interfacing with other talkgroups. Typically, the majority of a radio user’s communications are within their own talkgroup.

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