GE Profile PB965 Owner's Manual page 27

Troubleshooting Tips ... Before you call for service
Problem
Food does not broil properly
Oven temperature too hot or
too cold
Oven does not work or
appears not to work
"Crackling" or "popping"
sound
Why is my range making a
"clicking" noise when using
my oven?
Clock and timer do not work
Oven door is crooked
Oven light does not work
Oven will not self-clean
Oven will not steam clean.
Excessive smoking during
clean cycle
Excessive smoking during
broiling
Oven door will not open
after a clean cycle
Oven not clean after a clean
cycle
"DOOR LOCKING" flashes in
the display
DOOR LOCKED is on when
you want to cook
49-2000875 Rev. 0
Possible Cause
Oven controls improperly set.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan
and grid has not been fitted properly
and slit as recommended.
In some areas the power (voltage) may
be low.
Oven temperature needs adjustment.
A fuse in your home may be blown or
the circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
This is the sound of the metal heating
and cooling during both the cooking
and cleaning functions.
Your range cycles the heating
elements by turning relays on and off
to maintain the oven temperature.
A fuse in your home may be blown or
the circuit breaker tripped.
Plug on range is not completely
inserted in the electrical outlet.
Oven controls improperly set.
The door is out of position.
Light bulb is loose or defective.
Pad operating light is broken.
The temperature is too high to set a
self-clean operation.
Oven controls improperly set.
Display flashes HOT.
Oven controls improperly set.
Oven door is not closed.
Excessive soil or grease.
Food too close to burner element.
Oven too hot.
Oven controls improperly set.
Oven was heavily soiled.
The self-clean cycle has been selected
but the door is not closed.
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.
What To Do
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
Make sure cookware is cool.
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
See the Special Features section.
Replace the fuse or reset the circuit breaker.
Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live, properly grounded
outlet.
Because the oven door is removable, it sometimes gets out of
position during installation. To straighten the door, re-install the
door. See the "Lift-Off Oven Door" instructions in the "Care and
Cleaning" section.
Tighten or replace bulb.
Call for service.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Allow the oven to cool to room temperature and reset the controls.
Make sure you close the door to start steam clean cycle.
Press the Cancel/Off pad. Open the windows to rid the room of
smoke. Wait until the LOCKED light goes off. Wipe up the excess
soil and reset the clean cycle.
Lower the rack position of the food.
Allow the oven to cool below locking temperature.
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean cycle. Heavily
soiled ovens may need to self-clean again or for a longer period
of time.
Close the oven door.
Press the Cancel/Off pad. Allow the oven to cool.
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