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⇒ Have the connection checked and corrected by a
qualified electrician.
11.Excessive decrease in the fill level during operation.
⇒ Check supply/capacity of the system.
⇒ Have the switching points of the level control
checked and adjusted if necessary.
Fault: The pump does not run smoothly and is noisy
1. Improper duty point.
⇒ Check the pump configuration and the duty point,
contact customer service.
2. Hydraulics jammed.
⇒ Clean the hydraulics.
3. Strongly gassing fluid.
⇒ Contact customer service.
4. There are only two phases at the connection.
⇒ Have the connection checked and corrected by a
qualified electrician.
5. Incorrect direction of rotation.
⇒ Have the connection corrected by a qualified elec-
trician.
6. Signs of wear on the hydraulics.
⇒ Have the components (impeller, suction port, pump
housing) checked and replaced by customer service.
7. Motor bearings have worn.
⇒ Inform customer service; send the pump back to the
factory for overhauling.
8. Pump is installed under tension.
⇒ Check installation, install rubber compensators if
necessary.
Fault: Sealing chamber control reports fault or switches the
pump off
1. Condensation water build-up due to extended storage or
high temperature fluctuations.
⇒ Operate the pump for a short period (max. 5 min.)
without pencil electrode.
2. Increased leakage when running in new mechanical seals.
⇒ Change the oil.
3. Pencil electrode cable is defective.
⇒ Replace the pencil electrode.
4. Mechanical seal is defective.
⇒ Inform customer service.
Further steps for troubleshooting
If the points listed here do not rectify the fault, contact customer
service. Customer service can assist in the following ways:
ƒ
Telephone or written support.
Installation and operating instructions Wilo-Rexa CUT GI
Spare parts
ƒ
On-site support.
ƒ
Inspection and repair at the factory.
Costs may be incurred if you request customer services! Please
contact customer services for more information.
11
Spare parts
Spare parts are ordered via customer service. To avoid return
queries and incorrect orders, the serial or article number must al-
ways be supplied. Subject to change without prior notice!
12
Disposal
12.1
Oils and lubricants
Operating fluid must be collected in suitable tanks and disposed
of in accordance with the locally applicable guidelines. Wipe up
drips immediately!
12.2
Protective clothing
Used protective clothing must be disposed off in accordance with
the locally applicable guidelines.
12.3
Information on the collection of used electrical and
electronic products
Proper disposal and appropriate recycling of this product prevents
damage to the environment and danger to your personal health.
NOTICE
Disposal in domestic waste is forbidden!
In the European Union, this symbol can appear on the
product, the packaging or the accompanying docu-
mentation. It means that the electrical and electronic
products in question must not be disposed of along
with domestic waste.
To ensure proper handling, recycling and disposal of the used
products in question, please note the following points:
ƒ
Only hand over these products at designated, certified collect-
ing points.
ƒ
Observe the locally applicable regulations!
Please consult your local municipality, the nearest waste disposal
site, or the dealer who sold the product to you for information on
proper disposal. Further recycling information at
www.wilo‑recycling.com.
en
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