Motorola moto G9 PLAY User Manual page 174

Other settings : Security : Lock and unlock phone
Remove a fingerprint
1. Go to Settings > Security.
2. Touch Fingerprint and enter your pattern, PIN, or password to verify your identity.
3.
Touch next to the fingerprint.
Use fingerprint to unlock phone
To wake and unlock your screen, or any time you see
Tip: You can temporarily tighten security by turning off fingerprint unlocking and lock screen notifications with
Lockdown mode.
Use fingerprint to sign in to apps
To use the fingerprint sensor with third-party apps:
• Be sure the app supports fingerprint recognition.
•
Install the app and open its settings to adjust options, like enabling fingerprint unlock.
•
Consult the app's help info for more instructions.
Why am I still asked for PIN/pattern?
For maximum security, you still need to enter your pattern, PIN, or password:
• Every time you power up your phone
• When more than 72 hours have passed since you last unlocked the phone
• When you go to Settings > Security > Fingerprint
•
When the sensor can't read the fingerprint
Fix a problem
Problem: Sometimes the sensor can't read my fingerprints.
Each finger has a unique print. If you've added only one fingerprint, add more for other fingers you want to use with
the sensor.
The sensor may have trouble reading fingerprints if your finger is:
• Wet
•
Oily
•
Dirty
•
Injured
If a registered fingerprint isn't working as expected,
fingerprints for your other fingers and use them until healed.
on the screen, touch the sensor to verify your identity.
remove and re-add the fingerprint. If your finger is injured, add
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