Motorola moto g9 POWER User Manual
  1. Manuals
  2. Brands
  3. Motorola Manuals
  4. Cell Phone
  5. moto G9 PLAY
  6. User manual

Motorola moto g9 POWER User Manual

Hide thumbs Also See for moto g9 POWER:
Table of Contents

Advertisement

Quick Links

User Guide

Advertisement

Table of Contents
loading

Related Manuals for Motorola moto g9 POWER

Summary of Contents for Motorola moto g9 POWER

  • Page 1 User Guide...
  • Page 2 © 2021 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their respective owners.

  • Page 3: Table Of Contents

    Moto G9 Power Contents Set up phone About your hardware Insert and remove SIM and SD cards Copy data from old phone Set up voicemail Set up email Prepare for emergencies Make it yours Learn the basics About your home screen...
  • Page 4 Moto G9 Power Add widgets, shortcuts, or folders Remove widgets, shortcuts, or folders Remake your home screen with launchers Lock screen Use a screen saver Sounds Set ringtones Enhance sound Avoid interruptions with Do Not Disturb Stop phone from speaking Other sound settings Silence “Hello Moto”...
  • Page 5 Moto G9 Power Add email signature Control email notifications Calendar app About the calendar Find calendar events Create and manage events Control notifications for calendar events Clock app Set alarms Use timer or stopwatch Set date and time Photos app...
  • Page 6 Moto G9 Power Charge phone Extend battery life Use Battery Saver mode Show battery percentage in status bar Storage About storage options Manage phone storage Manage SD card Find downloaded files Recover recently deleted files Upload music to cloud Upload photos and videos...
  • Page 7 Moto G9 Power Choose color mode Change font and display size Set lock screen preferences Adjust screenshot settings Location Use location services Security About security Protect against harmful apps Be ready to find a lost phone Lock and unlock phone...
  • Page 8 Moto G9 Power viii Back up phone Users and guests Share your phone Add, modify, remove users Add or delete guest About phone Record your IMEI number Find legal and product information Fix a problem Hardware issues Phone is slow or unstable...
  • Page 9 Moto G9 Power Reset phone Get more help...

  • Page 10: Set Up Phone

    Set up phone About your hardware Hardware diagram Google Assistant button Tray for SIM and SD card Front camera (To learn more, read help in Camera app.) Proximity sensor Microphone Earpiece Headset jack Volume up/down button Power button...
  • Page 11 Set up phone Depth camera (To learn more, read help in Camera app.) Main camera LED flash Macro camera Fingerprint sensor Microphone USB-C port for charging, transferring files, sharing connection with tethered devices. Speaker Care for your phone To clean the screen: •...

  • Page 12: Insert And Remove Sim And Sd Cards

    Set up phone Insert and remove SIM and SD cards About the SD card Your phone supports an optional microSD card up to 128 GB. A Class 2, 4, or 6 card is sufficient. Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices.
  • Page 13 Set up phone Insert or remove the cards as needed. To use an SD card and a SIM card: Or, to use two SIM cards (dual-SIM models only): To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.

  • Page 14: Copy Data From Old Phone

    Set up phone Copy data from old phone Copy data from iPhone You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account: • Photos will back up to Photos. • Contacts will back up to Contacts.
  • Page 15 Set up phone Select how to copy: • If you have your old phone, touch A backup from an Android phone. • If you don’t, touch A backup from the cloud Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy.

  • Page 16: Set Up Voicemail

    Set up phone Set up voicemail Set voicemail password Contact your carrier for help setting or recovering your password/PIN for voicemail. Set mailbox greeting Your carrier provides and manages your voicemail. To set your greeting: Touch > Touch & hold to dial into your mailbox.
  • Page 17 Set up phone If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address that's not Gmail): Open the Gmail app. Follow the onscreen instructions to enter your email address, password, and account options. If you have problems setting up the account, read Google's help for Gmail.

  • Page 18: Prepare For Emergencies

    Set up phone Prepare for emergencies Set up emergency information You can set up emergency information for first responders or others to view from your lock screen, such as your emergency contact and medical information (blood type, allergies). To set up your emergency information: Go to Settings >...

  • Page 19: Make It Yours

    Set up phone Turn it on or off To learn more about ELS, read Google's help. Make it yours This topic lists things that most people want to do with their new phone, with links to instructions on how to do them.

  • Page 20: Learn The Basics

    Learn the basics About your home screen You see the home screen when you turn on and unlock your phone or touch You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an existing page and place it on the new page.
  • Page 21 Learn the basics Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen. From the lock screen, you can: • Make an emergency call. • View and respond to notifications. Double touch one to open it. •...

  • Page 22: New To Android

    Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or icons. •...

  • Page 23: If You Had An Iphone

    Learn the basics : New to Android? In most apps you can touch or for app-specific settings. Be sure to see what options are available to you there, too. Manage cellular data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it.

  • Page 24: About Your Google Account

    Learn the basics : New to Android? • Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install them on your phone from your computer. Your home screen: • On your old iPhone, your home screen was far left. Now, you start with one home screen and can add more pages to the right as needed.

  • Page 25: Status Bar Icons

    Learn the basics : New to Android? Learn about Google apps Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and download additional Google apps, read Google’s information. Can't sign in to Google account If you’re having problems signing in to your account, read Google's support information.
  • Page 26 Learn the basics : New to Android? Microphone muted. NETWORK Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For example, . Possible speeds, from slowest to fastest, are 1X, 2G, 3G, H, H+, 4G. Available speeds depend on your carrier and your location.
  • Page 27 Learn the basics : New to Android? Your phone is a Wi-Fi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected. Connected by cable. USB tethering enabled. SYNC AND UPDATES App updates are available for download from Play Store.
  • Page 28 Learn the basics : New to Android? BATTERY Battery fully charged. Battery charging. Battery low. Phone is in Battery Saver mode. ALARM AND CALENDAR Alarm set. Upcoming calendar event. EMAIL AND MESSAGING New Gmail message. New text message. New voicemail. Important alert.

  • Page 29: Phone Terms You Should Know

    Learn the basics : New to Android? Apps that you download might show other icons to alert you about their status. Certain features, services, and applications are network or carrier dependent and may not be available in all areas. Phone terms you should know Airplane mode mode allowing access to a device’s non-wireless functions (e.g., music, games, etc.), while disabling its...
  • Page 30 Learn the basics : New to Android? short cut An icon you can add to your home screen that lets you quickly open an app. Create short cuts for apps you use frequently. SIM card Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to authenticate your phone on the cellular network.

  • Page 31: Get Around On Your Phone

    Learn the basics : Get around on your phone Learn gestures You can use gestures on your touch screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight.

  • Page 32: Move Between Apps And Screens

    Learn the basics : Get around on your phone Pinch in to Put two fingers on the screen, far apart, and then drag them together. zoom Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications. Press Power button twice Press the Power button twice to open your camera.

  • Page 33: Use Quick Settings

    Learn the basics : Get around on your phone returns you to the home screen from any app. lets you switch between recent apps. Tip: For visual assistance, you can add to open the Accessibility Menu magnify what's on the screen. Use quick settings Open quick settings Settings you adjust frequently, like Wi-Fi and Bluetooth, are “quick settings”, easy to get to from any screen.
  • Page 34 Learn the basics : Get around on your phone Flashlight Audio effects. You can add this to quick settings. Auto-rotate Battery Saver Mobile data Airplane mode Screen Cast Data Saver. Appears after you turn on Data Saver the first time. Night Light.

  • Page 35: Turn Screen Off And On

    Learn the basics : Get around on your phone Wi-Fi hotspot. Appears after you turn on hotspot the first time. You can also slide to adjust screen brightness. Open all settings To open the full list of all settings: • Open quick settings and touch...

  • Page 36: Adjust Volumes

    Learn the basics : Get around on your phone • Your screen automatically turns on when you have an incoming call. To turn the screen off: • Press the Power button. When you set down your phone, it's good habit to do this. You prevent accidental touches, save a bit of battery, and keep it secure with the screen lock.
  • Page 37 Learn the basics : Get around on your phone Press a Volume button, then touch . Slide to adjust the app's volume. View and remove automatically muted apps Go to Settings > Sound > Multi-volume. Touch Auto mute to see the list of muted apps. To remove an app from the list, just unmute it in the app.

  • Page 38: Frequently Used Tools

    Learn the basics : Frequently used tools Turn flashlight on and off To turn your flashlight on or off: Open quick settings. Touch Or, make a chopping motion to turn the flashlight on or off. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.

  • Page 39: Control Phone With Your Voice

    Learn the basics : Frequently used tools Do any of the following: • To edit the screenshot, touch • To share it, touch • analyze it with Google Lens, touch • For more time to review it before taking an action, touch the thumbnail to open the screenshot. •...

  • Page 40: Get Directions To A Location

    Learn the basics : Frequently used tools Ask a question or say a command. For example, you can say “What's the weather today?” or “Set alarm for 7 AM tomorrow.” Tip: To see a list of commands, say “Help”. To silence Google Assistant when it's talking to you, touch Google Assistant will stop listening after a few seconds.

  • Page 41: Use Clock And Weather Widget

    Learn the basics : Frequently used tools Drag to a blank space on your home screen. If you haven't set your home or work address yet in Maps, touch the shortcut and follow the onscreen instructions to add it. When you're ready to roll, just touch the shortcut, and your phone will talk you through the directions. Use clock and weather widget Add widget to home screen Put a clock on your home screen and get quick access to alarms, your calendar, and the weather.
  • Page 42 Learn the basics : Frequently used tools Turn Current location on. Tip: To switch between Fahrenheit and Celsius, touch Temperature unit. Add location Do one of the following: • If you haven't added locations yet, touch Add cities. • Or, touch the current temperature, then touch Touch Add new location.

  • Page 43: Manage Time Spent On Your Phone

    Learn the basics : Frequently used tools To show or hide your daily steps: On the widget, touch until you see , then touch it. Turn Google Fit on or off If this is your first time using Fit, follow the onscreen instructions to set up your profile. Manage time spent on your phone Understand your habits Go to...
  • Page 44 Learn the basics : Frequently used tools Pause distracting apps to focus Use Focus mode to pause selected apps for fewer distractions. Go to Settings > Digital Wellbeing & parental controls > Focus mode. Choose which apps you want to pause. Do one of the following: •...
  • Page 45 Learn the basics : Frequently used tools Use parental controls You can: • Control your child’s access to devices and apps • Control location settings and view the location of your child’s supervised device • Set daily usage limits, monitor app usage, and remotely lock supervised devices •...

  • Page 46: Work With Text

    Learn the basics : Work with text Use onscreen keyboard Open, close, resize keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, touch To make the keyboard larger, turn your phone horizontally.

  • Page 47: Cut, Copy, Paste Text

    Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. •...

  • Page 48: Use Voice Typing

    Learn the basics : Work with text Touch Copy, Cut, Share, Select all or: • Select more text. Drag the sliders • Get information about selected text. Touch Web Search. • Translate selected text. Touch > Translate. (If you don't see this option, install the Google Translate app.)
  • Page 49 Learn the basics : Work with text Go to Settings > Privacy > Advanced > Autofill service from Google. Or, Settings > System > Languages & input > Advanced > Autofill service > Touch CONTINUE. Touch categories to review and edit personal information, addresses, credit cards, and passwords.

  • Page 50: Personalize Your Phone

    Personalize your phone : Home screen Change wallpaper You can change the background image on your home screen lock screen. Touch & hold a blank area on your home screen, then touch Wallpapers. Touch Wallpapers. Touch a wallpaper or photo to use. Touch Set wallpaper.
  • Page 51 Personalize your phone : Home screen Touch Widgets. Widgets are listed under their related apps. Touch & hold a widget to add it. You can make some widgets larger to view more content: Touch & hold the widget until it's highlighted. Release it to see an outline.
  • Page 52 Personalize your phone : Home screen • New tab • New reminder Calendar • New event • Open most recent conversation Messages • New conversation • Start screen saver Clock • Start stopwatch • Create new timer • Create new alarm •...

  • Page 53: Remove Widgets, Shortcuts, Or Folders

    Personalize your phone : Home screen Drag it onto another to group them together, then release when a circle forms around them: Then you can: • Add more apps. Drag app icons onto the circle from your home screen or app tray. •...
  • Page 54 Personalize your phone : Home screen Delete launchers You can only delete launchers that you installed. Touch & hold the launcher's app icon, then touch > Uninstall.

  • Page 55: Lock Screen

    Personalize your phone : Lock screen Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. Go to Settings >...

  • Page 56: Sounds

    Personalize your phone : Sounds Set ringtones Change default call ringtone Go to Settings > Sound. Touch Phone ringtone. Do one of the following: • Select a ringtone from the list. • To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then touch >...

  • Page 57: Enhance Sound

    Personalize your phone : Sounds Get more ringtones Although your phone comes with lots of ringtones, you can get more: • Search for “ringtones” in Play Store and install an app that provide ringtones. • Search for “ringtone maker” in Play Store and install an app that lets you create custom ringtones.

  • Page 58: Avoid Interruptions With Do Not Disturb

    Personalize your phone : Sounds Connect your headphones or other audio device. Go to Settings > Sound > Audio effects. open the Moto app and touch > Play > Audio effects. Make sure it's on Select an effect: • 3D Stereo: Immersive and spatial sound experience, great for gaming •...
  • Page 59 Personalize your phone : Sounds Turn it off Open quick settings and touch If it's turning itself on again, but you don't want it to: • Make sure you're not silencing on a schedule during calendar events. • If you're using Bedtime mode, touch Settings >...
  • Page 60 Personalize your phone : Sounds If Do Not Disturb is off and you expect but aren't getting notifications from an app, check your settings for the app's notifications. Allow exceptions When Do Not Disturb is on, incoming calls, messages, and calendar events or reminders are muted. You can allow exceptions.

  • Page 61: Stop Phone From Speaking

    Personalize your phone : Sounds Use rules to set the schedule: • To use an existing rule, touch its name, like Sleeping. Turn Use rule on and adjust times or settings as needed. • To create a new rule, touch Add more. Touch Time, then enter a name and touch OK. Specify its days, start and end times, and level of silence.
  • Page 62 Personalize your phone : Sounds To quickly silence a voice command response, touch To have your phone show responses to voice commands on screen and only speak them when you’re wearing headphones or a Bluetooth headset: Open the Google app. Touch More >...

  • Page 63: Other Sound Settings

    Personalize your phone : Sounds : Other sound settings Silence “Hello Moto” during power up If you don’t want your phone to say “Hello Moto” when it powers up: Go to Settings > Sound > Advanced. Turn Power on sounds off You can't adjust the volume level for this sound.

  • Page 64: Apps

    Apps About your apps Open an app Swipe up from the bottom of your home screen, then touch the app to open. Preloaded apps The following apps are preloaded on your phone. Don’t want some? Delete or disable them. Icon Description Assistant Use your voice to control your phone.
  • Page 65 Apps Drive Store and synchronize your files on Google's cloud, then access them anywhere you have an internet connection. Create and share spreadsheets, documents, and presentations. Scan documents and share or print them. Make video call with your friends across Android and iOS. Facebook Connect with friends, family, and communities.
  • Page 66 Apps Maps Find your destination, explore locations. Messages Send and receive text messages. Moto Select available gestures for phone shortcuts and control notifications. Phone Make calls. Photos Manage photos and upload them automatically to your private album. Play Store Get apps for your phone, as well as books, magazines, music, and movies and access them from your computer or any Android device.
  • Page 67 Apps Tip: Swipe up and touch Search apps. Type the missing app's name to go to Play Store where you can install with one touch. Get help for an app Open the app. Touch or . Look for Help or Settings > Help. Switch between recent apps Drag up from the bottom of the home screen, hold, then let go.

  • Page 68: View Two Apps On Screen

    Apps • To organize apps into groups on your home screen, use folders. • Want to turn the flashlight on or off? Use quick settings ). No app required. • If you’re having problems with an app, try these troubleshooting steps.

  • Page 69: View Notifications

    Apps You can drag the video (or navigation) anywhere on the screen. • To return it to full size, touch it twice. • To close it, drag it to the bottom of the screen. Or, touch it, then touch • To turn off Picture-in-picture for the app in use, touch it, then touch and turn Allow picture-in- picture off...

  • Page 70: About Moto Experiences

    Change the app's notifications to be Silent instead of Alerting. About Moto experiences The Moto app provides experiences to help you get the most from your Motorola phone. You can turn these features on or off with the app or in Settings.

  • Page 71: Enhance Your Gaming

    Apps Turn gestures on/off Perform everyday tasks with quick motions. You turn each gesture on/off independently. Touch “Learn more” links to learn how to use and turn gestures on/off. • Use three fingers to take a screenshot. Learn more. • Make a chopping motion to turn the flashlight on or off.
  • Page 72 Apps To change how you open the toolkit, adjust the swipe position, or hide the toolkit: Touch or swipe right. Touch > Toolkit access Customize display and sound for gaming During a game, open the toolkit and touch If you’re not playing, open the Moto app and touch >...
  • Page 73 Apps Use social apps while you play You can add up to two shortcuts in the toolkit to social apps such as WhatsApp or Discord, for quick access to your gaming friends. When you open the app from the toolkit during a game, it appears in a small freeform window that you can reposition.

  • Page 74: Manage Your Apps

    Apps : Manage your apps Install or update apps Get apps from Google Play Store Need a voice recorder, notepad, or compass? You can download more apps, in addition to the apps preloaded on your phone. To download apps: Open the Play Store app.
  • Page 75 Apps : Manage your apps Touch Auto-update apps. Select whether apps should: • Auto-update over any network • Auto-update only over Wi-Fi - save data charges on your cellular plan Update Play Store apps manually Open the Play Store app. Touch >...

  • Page 76: Manage Or Delete Apps

    Apps : Manage your apps Manage or delete apps Organize apps To organize apps into groups on your home screen, use folders. Control app permissions The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features.
  • Page 77 Apps : Manage your apps Clear app's cache or data Clearing the cache and data can free up phone memory, improve performance, and fix some problems with apps and web pages. Touch & hold the app icon, then touch Do one of the following: •...

  • Page 78: Protect Against Harmful Apps

    Apps : Manage your apps • Contacts • Phone settings (including Wi-Fi passwords and permissions) • Photos and videos (synced to your Google Photos library, not to Google Drive) • SMS text messages (if using Messages) Not all apps back up data automatically. Check with the app developer. To automatically back up to Google Drive: Go to Settings...

  • Page 79: Search And Browse

    Apps : Search and browse Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: Say “OK, Google”...
  • Page 80 Apps : Search and browse In the list of results: • Review results, then touch a selection to view it or take the suggested action. • To crop the area of your search for more accurate results, touch • For more actions, touch and then: Translate text Copy or scan text...

  • Page 81: Search Your Phone

    Apps : Search and browse • Touch > > Settings and turn Nearby places on. Delete Google search history Read Google's help for instructions. Use search engine other than Google To use a search engine other than Google: Search for “search engine” in Play Store and install one of the apps.

  • Page 82: Browse Websites

    Apps : Search and browse If the app is on your phone, touch its icon to open it. If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch. Find your phone number Go to Settings.
  • Page 83 Apps : Search and browse Clear browsing history Open Chrome app. Touch > History. Touch CLEAR BROWSING DATA. You can also review and delete your search history. Change default browser You can download other browsers from Play Store. After you've installed one, you can make it your default browser.

  • Page 84: Text Messaging

    Apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages contain text only. One text message can contain 160 characters; when you near the limit, a counter appears. If you type more, your message is sent in a series of SMS messages. You can send one SMS message to multiple people, and replies are delivered in separate, not group, conversation threads (unless you and your recipients have group messaging enabled).
  • Page 85 Apps : Text messaging Do any of the following: • To respond to the message, enter your response in the text box and touch • If the message is from an unassigned number, create a contact to associate a name with that number. •...

  • Page 86: Add Attachments

    Apps : Text messaging Manage draft texts When you begin composing a text message reply or a new message with recipients, it is saved in your message list as a draft until you send or delete it. Open the message list and touch the conversation marked Draft. Do one: •...

  • Page 87: Save Attachments From Text Message

    Apps : Text messaging Open Messages app. Compose a reply or a message. Do one of the following: • Touch & hold to start recording a voice message. When done, lift your finger. • Touch to attach a photo or video or capture a new one. Touch to expand the viewfinder to fullscreen, where you can switch to a selfie camera or capture a video.

  • Page 88: Turn Group Messaging On Or Off

    Apps : Text messaging Turn group messaging on or off Group messaging allows conversation participants to reply to all recipients in a single thread. If you do not want multi-recipient SMS messages converted to MMS and want replies sent in separate threads only to you, turn off group messaging.

  • Page 89: Change Text Message Reply To Incoming Calls

    Apps : Text messaging Tip: In your phone settings, you can prevent interruptions by restricting text message notifications during hours you specify or from specific people. Change text message reply to incoming calls When your phone rings, you can drag towards to see a list of quick responses you can send by text message instead of...
  • Page 90 Apps : Text messaging Sign out of Messages for web If you don’t use Messages on a paired computer for 14 days, you’re automatically signed out from that computer for security reasons. If you're using a shared or public computer, sign out when you're done. To sign out from your phone: Open Messages app.

  • Page 91: Email

    Apps : Email Read, send, manage emails Read email If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. To open email from a notification, swipe the status bar down and touch the notification: •...

  • Page 92: View Email Attachments

    Apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email, and other categories, touch To search for emails, at the top of your email list enter terms, like the topic or the sender's name. Delete emails To delete an open email, touch To delete multiple emails, go to your email list, touch &...

  • Page 93: Preview Inboxes From Home Screen

    Apps : Email Do one of the following: • To select one item, touch & hold it. • To select multiple items, touch & hold the first one, then touch the others. Touch Prevent previews of attachments Attached photos or videos appear as thumbnails, showing a preview. To see a generic thumbnail instead of a preview thumbnail until you open the file: Open the Gmail app.
  • Page 94 Apps : Email Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.

  • Page 95: Calendar App

    Apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any web- enabled device or computer when you've signed in to your account.

  • Page 96: Create And Manage Events

    Apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people, and more. In some cases, these suggestions are personalized based on information associated with your Google account and your previously created events.
  • Page 97 Apps : Calendar app Touch > Notifications. Adjust notification settings. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.

  • Page 98: Clock App

    Apps : Clock app Set alarms Set alarm by touch Open the Clock app. Touch Adjust alarms: • To create a new alarm, touch • To use an existing alarm, switch it on. • To change an alarm's sound, schedule or label, touch To control general alarm settings, like alarm volume and snooze duration, touch >...
  • Page 99 Apps : Clock app In the Clock app, touch for the Timer tab. Enter the time to count down. Touch Do any of the following: • To pause the countdown, touch • To add a label to the timer, touch Label (helpful when using multiple timers). •...

  • Page 100: Set Date And Time

    Apps : Clock app Set date and time Change time format Go to Settings > System > Date & time. To change how times are displayed: • To use military time such as 13:00, turn Use locale default off and turn Use 24-hour format on •...
  • Page 101 Apps : Clock app Touch > Settings > Automatic home clock. Touch Home time zone, then select your home time zone.

  • Page 102: Photos App

    Apps : Photos app Share photos and videos You can wirelessly share one, multiple, or all items from any Photos view, sending them as email or message attachments, uploading to the cloud, or using device-to-device connections like Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection.
  • Page 103 Apps : Photos app Back up manually Open Photos app. Open the photo or video. On the photo or video, touch View your backed up photos and videos From your phone, open the Photos app. From your computer, sign in to photos.google.com. More help To learn more, read Google's...

  • Page 104: Calls, Contacts, Voicemail

    Calls, contacts, voicemail : Phone calls Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see status bar. To answer an incoming call: • On the Incoming call screen, touch Answer.

  • Page 105: Make Calls

    Calls, contacts, voicemail : Phone calls • Silence ringtones during hours you specify. Use Do Not Disturb. • Choose a unique ringtone for specific people. You'll know instantly who's calling. • Get notified of incoming calls when you're on a call. Set up call waiting.

  • Page 106: During A Call

    Calls, contacts, voicemail : Phone calls Or, skip the Phone app entirely and say a voice command. Call by name Start typing the name in the search box. You'll see a list of matches. Just touch one to call. (If you don't see , swipe down to close the dialer.) Or, to see your contact list, touch .
  • Page 107 Calls, contacts, voicemail : Phone calls • Switch between earpiece, loudspeaker, or connected Bluetooth device. Touch • Use a paired Bluetooth device. Touch to use or stop using the device. • Mute your microphone. Touch . You can hear the caller but they can’t hear you. Enter a number Touch on the call screen to use the numeric keypad.

  • Page 108: Make Video Calls

    Calls, contacts, voicemail : Phone calls End the call Touch on the call screen. Or, swipe down from the top of any other screen to view the call notification and touch Hang up. Make video calls Make video call with Duo app Duo lets you video call anyone in your contact list who also uses Duo.

  • Page 109: Turn Call Waiting On And Off

    Calls, contacts, voicemail : Phone calls Block a number Use either app to block both calls and texts from a number. From the Phone app: Touch Touch & hold a call from the number to block. Touch Block/report spam. If you don’t want to report the call as spam to Google, remove the checkmark. Touch Block.

  • Page 110: View And Delete Call History

    Calls, contacts, voicemail : Phone calls Note: Some carriers automatically control call waiting. If you do not see this option on your phone, contact your carrier for more information. To turn call waiting on: Open Phone app. Touch > Settings. Do one of the following: •...

  • Page 111: Make Emergency Call From Locked Phone

    Calls, contacts, voicemail : Phone calls Save recent call as contact You can save a number to make it easy to find and call back later. To save a number: Touch Touch Touch the number. Touch Add Contact. If you have multiple accounts, select one. Do one of the following: •...
  • Page 112 Calls, contacts, voicemail : Phone calls When you make an emergency call, Emergency Location Service automatically sends your location to emergency responders.

  • Page 113: Contacts

    Calls, contacts, voicemail : Contacts Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app Open Contacts app. Touch If you're using more than one account, the account that will be synced with your new contact appears at the top.

  • Page 114: Edit Or Delete Contacts

    Calls, contacts, voicemail : Contacts • Scan business cards or QR codes. Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo, and other contact information. Open Contacts app. Touch the person's name. Adjust settings as needed: •...

  • Page 115: Star Your Favorite Contacts

    Calls, contacts, voicemail : Contacts Delete contacts You can delete contacts created and stored on your phone. If the contact is synced from a social network account, you need to delete the contact in that account. For example, a Facebook contact must be deleted from within your Facebook account.

  • Page 116: Share Contacts

    Calls, contacts, voicemail : Contacts Touch > Settings > Display options. Set options: • To sort by first or last name, touch Sort by. • To list names with first name first or last name first, touch Name format. Narrow which contacts are shown In the Contacts app, you can narrow which contacts are shown.
  • Page 117 Calls, contacts, voicemail : Contacts Go to Downloads. Touch & hold the file. Touch 10. Select the way to share. Receive a name card file When someone sends you a name card file, you'll see a file transfer notification. Touch the notification and accept the file transfer.

  • Page 118: Voicemail

    Calls, contacts, voicemail : Voicemail Use voicemail Listen to voicemail If you've set up voicemail, you'll see in the status bar when a new voicemail message arrives. Do one of the following: • Swipe the status bar down and touch •...

  • Page 119: Send All Calls From Contact To Voicemail

    Calls, contacts, voicemail : Voicemail Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: Call yourself from another phone and leave a short message. Go into to your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.

  • Page 120: Music

    Music Listen to radio Listen to FM stations Your phone automatically tunes to radio stations with the best signal. Listening to the radio doesn't use your mobile data. Plug headphones (any brand) into your phone. They serve as a radio antenna and allow you to scan for stations.

  • Page 121: Listen To Music

    Music Record current station On the tab, touch to start recording. To stop recording, touch If desired, edit the recording's name. Touch DONE. To listen to a recording, touch > Recordings > To delete or rename a recording, beside it, touch . To delete all recordings, at the top of the screen, touch >...

  • Page 122: Transfer Music Files

    Music • Ad-free, uninterrupted music • Continuous play when the screen is locked • Downloads for listening offline To get started: Open the YT Music app. Touch to search for music, or use the tabs to browse: • Home: Get customized stations and recommendations based on your mood, activity, or listening history.

  • Page 123: Connect A Midi Device

    Music Touch & hold the file. Touch and select Bluetooth. Touch the name of the paired device. During file transfer, you’ll see in the status bar. To check the status, the notification. Receive files over Bluetooth Pair your phone with the device sending the music. On the device sending the music, start the file transfer, following device’s instructions.

  • Page 124: Battery

    Battery Charge phone How to charge phone Your phone is like a small computer, giving you tons of information and apps. Depending on what you use, that can take a lot of power. Connect your phone to the charger that came with your phone. Other chargers, including laptops, can charge more slowly.

  • Page 125: Use Battery Saver Mode

    Battery • Listening to music • Taking pictures • Using Live (animated) wallpaper See what’s using your battery To see if a specific app is draining your battery: Go to Settings > Battery > USAGE DETAILS. Swipe up to view the list of apps and features using power since the last full charge. Touch the app or feature using a lot of power.

  • Page 126: Show Battery Percentage In Status Bar

    Battery • Wait until you look at an app to refresh its content, like email or news • Stop using Location services when your screen is off • Stop apps from doing things in the background When the phone is in Battery Saver mode, you'll see in the status bar.

  • Page 127: Storage

    Storage About storage options Phone internal storage You can store photos, videos, music, and applications on your phone. Files you downloaded from the internet and attachments you save from email text messages are stored there, too. You can free up space when needed.

  • Page 128: Manage Sd Card

    Storage If you don't see suggestions to free up space, check that suggestions are on: Open the Files app. Touch > Settings. Touch Notifications and turn on ones you want to receive. Free up space manually To free up space: Open the Files app.

  • Page 129: Find Downloaded Files

    Storage Move apps to SD card You cannot store apps on the SD card because it is portable storage. If needed, you can free up space on your phone. Eject SD card Drag the SD card notification down, and touch Eject. If you don't see the notification: Go to Settings...

  • Page 130: Recover Recently Deleted Files

    Storage Tip: To access downloads from a computer, connect your phone with a cable. Then open the phone's internal storage, and look for files in the Downloads folder. Recover recently deleted files You can try to recover recently deleted photos, videos, or texts. But do so as soon as possible. The more you use the phone, the more likely the file will be overwritten with new data.

  • Page 131: Scan Documents And Make Copies

    Storage Adjust back up settings Open Photos app. Touch your profile icon > Photos settings > Back up & sync. Adjust settings as needed: • To choose high quality or original size for uploads, touch Upload size. • To back up items in your Download, Screenshots, and third-party app folders, touch Back up device folders.
  • Page 132 Storage Optionally: • Touch to crop. • Touch to select image enhancement options. • Touch to delete, rename, and adjust image and PDF settings. • Touch to reset the scanner (deletes current unsaved scan). • Touch to add another page. When you've finished scanning, touch Save.

  • Page 133: Network And Internet

    Network and internet Connect to Wi-Fi networks Turn on and connect Turn Wi-Fi on Open quick settings and touch Your phone automatically connects to nearby Wi-Fi networks you've connected to before. When you're connected, you'll see in the status bar. If the connection is poor, you'll see instead.

  • Page 134: Use Airplane Mode

    Network and internet Open quick settings, then touch & hold If the network appears in your list of nearby networks, touch & hold its name, then touch Forget. To review all of your saved networks, touch Saved networks. For each network you want to remove, touch its name, then touch Forget.

  • Page 135: Control Data Usage

    Network and internet Open quick settings and touch to turn airplane mode on. This disables all wireless connections (Wi-Fi, voice and data for calls and text messages, Bluetooth). If permitted by your airline, you can then turn Wi-Fi and/or Bluetooth back on during the flight.

  • Page 136: Share Your Internet Connection

    Network and internet Touch Data Saver and turn Use Data Saver on You'll see in your status bar and all apps are prevented from using background data. Tip: The first time you turn Data Saver on, is added to quick settings.
  • Page 137 Network and internet Connect devices to hotspot Check that cellular data is on. If cellular data is off, your phone doesn't have an internet connection to share. Go to Settings > Network & internet > Hotspot & tethering. Touch Wi-Fi hotspot and turn it on , then plug in your phone to charge.

  • Page 138: Connect To Vpns

    Network and internet View or change hotspot password Go to Settings > Network & internet > Hotspot & tethering. Touch Wi-Fi hotspot. Touch Advanced > Hotspot password to see the current password. To change the password, type over the current password. Note: Although you can turn off passwords for your hotspot, keeping a password prevents unauthorized usage of your cellular data.
  • Page 139 Network and internet To set up a VPN connection: Go to Settings > Network & internet. Touch Advanced > VPN. If prompted, set a screen lock PIN or password. Touch Choose the type of VPN and enter settings from the network administrator. To always remain connected to the VPN, check Always-on VPN.

  • Page 140: Connected Devices

    Connected devices Connect with Bluetooth™ Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. Open quick settings. Touch the icon to switch on/off: is on. is off. Pair with Bluetooth device To connect with a new Bluetooth accessory or other device, you need to pair with it. You only need to do this once for each device.
  • Page 141 Connected devices Tip: Bluetooth connections can really drain your battery. Save power by turning Bluetooth off when you're not connected to a device. After pairing with a device, you’ll need to set sharing options and then you can use Bluetooth to: •...

  • Page 142: Connect With Wi-Fi Direct

    Connected devices Connect with Wi-Fi Direct If you have a device, like a printer or TV, that supports Wi-Fi Direct, you can connect your phone without a wireless router or cable. When you turn on your phone’s Wi-Fi, Wi-Fi Direct is automatically enabled. To connect to a Wi-Fi Direct device: On the device you want to connect, set up Wi-Fi Direct.

  • Page 143: Share Or Receive With Nfc

    Connected devices Disable Tap & pay To disable Tap & pay, turn off NFC. When NFC is off, Tap & pay is not included in Settings. Share or receive with NFC Only some versions of this phone, sold in certain countries, support this feature. NFC (near-field communication) makes it easy to securely share with sources you trust, without having to type...

  • Page 144: Cast Screen Or Media To Tv

    Connected devices Cast screen or media to TV Mirror with Chromecast To mirror your screen on a TV, showing all apps and screens you use on your phone, you must: • Use a TV with Chromecast built-in. • Or, plug a Chromecast into your TV’s HDMI port. (Learn how.) To start casting:...

  • Page 145: Share Files And Links With Nearby Android Phones

    Connected devices Cast personal media with Wi-Fi Direct If your TV supports Wi-Fi Direct, set up a connection between your phone and TV so that you can view or play media from your phone. For information about using Wi-Fi Direct after you've connected, see the user guide that came with your TV. Fix a problem After each step, see if your issue is fixed.
  • Page 146 Connected devices Turn sharing on/off To turn it on: On your phone, make sure Bluetooth Location are turned on. Go to Settings > Connected devices > Connection preferences > Nearby Share. Tip: To add Nearby Share to quick settings, open quick settings, touch , then drag the tile where you want it.

  • Page 147: Transfer Files Between Phone And Computer (Usb)

    Connected devices Touch and choose who can see your phone for sharing: • All contacts: Your phone is visible to your contacts who are nearby while your screen is on and unlocked. • Some Contacts: Your phone is visible to nearby contacts you choose while your screen is on and unlocked.

  • Page 148: Print From Your Phone

    Connected devices Transfer files On a Windows computer: Ensure the phone is properly connected to the computer using the steps above. If you don't unlock the phone and change the USB connection to allow file transfers, you won't see any files on your phone.

  • Page 149: About Wireless Sharing

    Connected devices Before you begin: • If your printer is connected to a Wi-Fi network, be sure the phone and your printer are connected to the same network. • If your printer supports Wi-Fi Direct, set up a direct connection between the phone and printer.
  • Page 150 Connected devices • Whether you want to share on the internet or from device-to-device • Length of availability for sharing Ways to share Method Description Nearby Good for: Share • Sharing securely with nearby people who have Android phones • Sharing a link, a contact, one or a few photos •...
  • Page 151 Connected devices Learn how Cloud Good for: • Sharing high resolution photos, multiple photos, entire albums, and videos • Controlling sharing via links • Controlling how long you share something (You can easily delete it or turn off sharing privileges.) Things to consider: •...

  • Page 152: Other Settings

    Other settings : Apps & notifications Change app settings Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file.

  • Page 153: Choose How Apps Notify You

    Other settings : Apps & notifications Adjust special app access In Settings > Apps & notifications > Advanced > Special app access, you can adjust these settings: • Usage access: Control which apps have access to data about your app usage (what other apps you're using and how often, your carrier, language settings, and other details).
  • Page 154 Other settings : Apps & notifications Press a Volume button and on the screen touch Adjust the Ring volume slider. Change notification sound To change the sound for all app notifications: Go to Settings > Sound > Advanced > Default notification sound. Do one of the following: •...
  • Page 155 Other settings : Apps & notifications To turn dots off for all apps: Go to Settings > Apps & notifications > Notifications. Touch Advanced. Turn Allow notification dots on or off To turn dots off for one app: Touch & hold the app icon. Touch >...

  • Page 156: Display

    Other settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: Go to Settings >...

  • Page 157: Use Dark Theme

    Other settings : Display Touch , then follow onscreen instructions to select: • Fonts for screen elements • Background color • Icon shape • App tray layout Type a name for your theme. Touch Done. Change themes Go to Settings >...

  • Page 158: See Peek Display Notifications

    Other settings : Display If you don't see the change or it doesn't display correctly, do either to close and restart the app: • Open recent apps and swipe it from the list, then reopen the app. • Restart the phone, then reopen the app. If you're using an app and want to toggle full screen on or off, you can do it from the recent apps list: Drag up from the bottom of the home screen, hold, then release.

  • Page 159: Change Screen Timeout

    Other settings : Display Touch Settings and do any of the following: • To allow replies without unlocking the phone, turn Safe reply off . To require unlocking to reply, keep it on • To stop specific apps from showing these notifications, touch Block apps > and touch the app's name.

  • Page 160: Stop Automatic Rotation

    Other settings : Display Stop automatic rotation Prevent screen from rotating Open quick settings and turn Auto-rotate off In this mode, you can manually rotate the current app. Turn your phone the direction you want, then touch in the corner. Allow screen to rotate To allow rotation for all apps, open quick settings...

  • Page 161: Set Lock Screen Preferences

    Other settings : Display Do any of the following: • To adjust the size of text on the screen, touch Font size, then drag the slider to the size you want. • To adjust the size of icons and other screen elements, touch Display size, then drag the slider to the size you want.

  • Page 162: Adjust Screenshot Settings

    Other settings : Display To exit Lockdown, unlock your phone with your PIN, pattern, or password. Adjust screenshot settings Three finger screenshot and Screenshot toolkit make it easy to capture and enhance your screenshots. You can turn them on or off any time. Go to Settings >...

  • Page 163: Location

    Other settings : Location Use location services About location information You can let your phone use GPS, Wi-Fi networks, mobile networks, and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view traffic, find nearby restaurants, or tag your photos with the location where you took them.
  • Page 164 Other settings : Location Fix a problem Problem: Location isn't working After each step, check to see if the issue is fixed. Turn location off and then on again. Turn airplane mode on, wait 15-20 seconds, then turn it off again. If you're using a case, remove it and check if GPS is working.

  • Page 165: Security

    Are created from features of your fingertip, converted to a mathematical representation, and then encrypted and stored only on the phone. No fingerprint images are ever stored. • Are never shared with Google or Motorola. • Are never shared with other apps. Your phone only shares the verification, not the fingerprint.

  • Page 166: Protect Against Harmful Apps

    Other settings : Security Protect against harmful apps Scan phone for harmful apps Google Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Google Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.

  • Page 167: Lock And Unlock Phone

    Other settings : Security : Lock and unlock phone Set screen lock You can set up a screen lock to secure your phone. Each time you power on your phone or turn on the screen, you’ll be asked to unlock it. Set or change screen lock Go to Settings...

  • Page 168: Adjust Lock Options

    Other settings : Security : Lock and unlock phone Enter your current PIN, password, or pattern to confirm your identity. Select None or Swipe. Adjust lock options Set time before locking Unless kept unlocked automatically, your phone locks the screen five seconds after the screen turns off. To increase or decrease the amount of time before automatically locking the screen: Go to Settings...

  • Page 169: Unlock With Your Face

    Other settings : Security : Lock and unlock phone Make sure you have: • Set a screen lock on the phone. • Turned on Bluetooth on the phone. • Paired your phone with the device. Go to Settings. Touch Security > Smart Lock. If you don't see Smart Lock, try the following: •...
  • Page 170 Other settings : Security : Lock and unlock phone Set up face matching Make sure you have set a screen lock on the phone. Go to Settings. Touch Security > Face unlock. If the option is grayed out, go to Settings > Security > Advanced > Device admin apps and disable the device administrator.

  • Page 171: Unlock At Trusted Places

    Other settings : Security : Lock and unlock phone Go to Settings. Touch Security > Face unlock. Unlock your phone, then touch Redo face scan. Set up face matching again. Unlock at trusted places Set up trusted places To avoid repeatedly unlocking your phone when you are at familiar and trusted locations (like home or work), use a Smart Lock.

  • Page 172: Keep Phone Unlocked While It's On You

    Other settings : Security : Lock and unlock phone Remove the location from your trusted places: • For your Home or Work locations in Maps, touch the location name to toggle it off. To remove the address entirely, you must remove it in Maps. •...
  • Page 173 Other settings : Security : Lock and unlock phone Touch Add fingerprint. Use the fingerprint sensor to scan another fingerprint. Rename each fingerprint. Touch the current name, type a name, and touch OK. Remove a fingerprint Go to Settings > Security. Touch Fingerprint and enter your pattern, PIN, or password to verify your identity.

  • Page 174: Pin Your Screen

    Other settings : Security : Lock and unlock phone • Injured If a registered fingerprint isn't working as expected, remove and re-add the fingerprint. If your finger is injured, add fingerprints for your other fingers and use them until healed. Problem: Fingerprint option disappeared from Security menu.

  • Page 175: Lock Sim Card

    Other settings : Security Lock SIM card Set up SIM lock Your SIM card came with a default PIN from your carrier. You can use it to set up an optional SIM card lock, which prevents others from using your cellular plan and accessing account information if your phone is stolen.

  • Page 176: Accounts

    Other settings : Accounts Add or remove accounts Add Google account When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with your Google account.

  • Page 177: Change Name & Info In Your Google Account

    Other settings : Accounts Touch Remove account. Tip: If you have trouble removing a corporate account, go to Settings > Security > Advanced > Device admin apps and turn off the app for the account, then try to remove it again. Change name &...

  • Page 178: Control What Info Google Collects

    Other settings : Accounts Go to Settings > Accounts. Review the list of accounts: • If the app isn’t listed, then it can’t auto-sync. • If it is listed, touch its name to see any sync options you can adjust. Turn off auto-sync Turn off for certain Google apps Go to...
  • Page 179 Other settings : Accounts • Viewing and controlling what information is collected (search, YouTube, recordings of your voice commands, location). • Deleting your search history and other activity. • Reviewing your location history. • other questions about your account...

  • Page 180: Accessibility

    Other settings : Accessibility Visual assistance Adjust colors if you’re color blind Go to Settings > Accessibility. Touch Color correction and turn Use color correction on Touch Correction mode and choose an option. How you see colors Option to choose It’s difficult to tell violet from blue.
  • Page 181 Other settings : Accessibility Touch the area of the screen to magnify, then: • Drag two or more fingers to scroll. • Pinch two or more fingers to adjust zoom. To zoom temporarily: Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers, or touch Touch &...

  • Page 182: Hearing Assistance

    Other settings : Accessibility Touch Settings and set the options you want. When TalkBack is on • Touch an item. Your phone speaks the name. • Start typing. Your phone speaks each number or letter. • Drag status bar down. Your phone speaks all of the notifications. •...
  • Page 183 Other settings : Accessibility Live Caption uses more battery. When your battery gets low and Battery Saver is on, Live Caption automatically turns off. Change caption settings You can hide or show: • Profanity • Sound labels (laughter, applause, music) •...

  • Page 184: Dexterity Assistance

    Other settings : Accessibility Dexterity assistance External switch or keyboard If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or keyboard keys to select items, scroll, enter text, and more. To use Switch Access, you must have one of the following: •...

  • Page 185: Use Accessibility Shortcuts

    Other settings : Accessibility Note: Not all apps support this setting. Use accessibility shortcuts accessibility menu Get quick access to an accessibility menu that gives you better control of your phone. To turn it on: Go to Settings > Accessibility. Touch Accessibility Menu.

  • Page 186: System

    Other settings : System : Languages & input Customize the keyboard Quickly access keyboard settings On the keyboard, touch > You can also access your keyboard settings at Settings > System > Languages & input > Virtual keyboard > Gboard. Change how keyboard looks To change the background color of your keyboard: On the keyboard, touch...

  • Page 187: Use Multiple Languages

    Other settings : System : Languages & input Disable glide typing With glide typing, you drag your finger over the letters in a word. If you want to turn this off and only use multi-touch typing: On the keyboard, touch >...

  • Page 188: Open Apps Faster With Adaptive Performance

    Other settings : System : Languages & input Add language to keyboard If you want a keyboard for a language that isn't a display language: On the keyboard, touch > Touch Languages. Touch ADD KEYBOARD. Select the language. Touch Done. Then, switch between languages on the keyboard by touching...

  • Page 189: Gestures

    Other settings : System : Gestures Customize Power button gesture You can customize the Power button so that pressing it twice opens your camera. Go to Settings > System > Gestures. Turn Jump to camera on Change System navigation You can select which navigation option to use for moving between apps and screens. Go to Settings >...

  • Page 190: Twist Phone To Open Camera

    Other settings : System : Gestures To control the chop gesture: Go to Settings > System > Gestures. open the Moto app and touch > Gestures. Touch Fast flashlight and turn it on or off. Twist phone to open camera Open your camera instantly from any screen, even your lock screen, with Quick capture.
  • Page 191 Other settings : System Not all apps back up data automatically. Check with the app developer. To automatically back up to Google Drive: Go to Settings > System. Touch Backup. Turn Back up to Google Drive on If you have multiple Google accounts, touch Account to select an account. Follow the onscreen instructions.
  • Page 192 Other settings : System : Users and guests Share your phone Ways to share your phone • Add users. If you share your phone with family, friends, or within a business, you can set up separate user spaces for each of them. •...
  • Page 193 Other settings : System : Users and guests Guest Added user Add, modify, remove users Add a user You must be the device owner to add users. To prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone.
  • Page 194 Other settings : System : Users and guests Add or delete guest Lend to guest Create a temporary profile for sharing your phone with someone. Go to Settings > System > Advanced > Multiple users. If you want to prevent the guest from making calls, touch and switch Turn on phone calls off.
  • Page 195 Other settings : About phone Record your IMEI number The IMEI (International Mobile Equipment Identity) number is the unique code that identifies your phone. You’ll need it if you contact support regarding a warranty, and it’s important to have if your phone is stolen.
  • Page 196 If your phone ever becomes too hot, it will ask you to turn it off so it can cool down. Some phones will stay on but limit the phone's capabilities until it cools down. If your phone is too hot to touch, use a different phone, tablet, or computer to contact Motorola support. Reasons your phone may get warm Doing one or more of the following activities may cause your phone to get warm: •...
  • Page 197 Fix a problem : Hardware issues • Using phone while it's charging • Downloading or uploading a lot of data Ways to keep your phone from heating up • Pause resource-intensive features or apps until your phone cools down. • Always use the charger that came with your phone.
  • Page 198 Fix a problem : Hardware issues Troubleshoot your phone: Check if a software update is available for your phone. Check available storage clear space if needed. You may see issues if your phone's internal storage is almost full. To free up space, remove unnecessary files and clear cached data.
  • Page 199 Fix a problem : Hardware issues Everything is negative, reversed colors Go to Settings > Accessibility > Color inversion and turn it off Tones, hues are different or missing • If the screen shows warmer tones than usual, check quick settings to see if Night Light is on and turn it off...
  • Page 200 Fix a problem : Hardware issues Phone stopped reading SD card After each step, check to see if the issue is fixed: Turn your phone off and then on again. Inspect card for damage or alignment issue: Turn your phone off and remove the card.
  • Page 201 Fix a problem : Hardware issues Be sure you have set the USB connection type to allow file transfer.
  • Page 202 Fix a problem : Call and SIM issues Problems making/receiving calls After each troubleshooting step, check to see if your issue is fixed. icon is missing disappeared from your home screen, you just need to add a shortcut for the Phone app. SIM card not recognized If you see in the...
  • Page 203 Fix a problem : Call and SIM issues Have signal, but can’t make calls Turn your phone off and then on again. Press and hold the Power button, then touch Power off. Then turn it on to establish a new connection with the network.
  • Page 204 Fix a problem : Call and SIM issues If you have a signal and can make calls, but callers tell you they consistently get a busy signal when calling you, check that you haven’t blocked their numbers. Problems during calls After each troubleshooting step, check to see if your issue is fixed.
  • Page 205 Fix a problem : Call and SIM issues If the issue occurs while using the speakerphone or a Bluetooth headset, check your signal strength. In the status bar, see how many bars your network connection has. If you see only one or two bars, change locations to improve your signal strength, particularly if you are indoors.
  • Page 206 Fix a problem : Call and SIM issues Can't make/receive calls Try these troubleshooting steps.
  • Page 207 Fix a problem : Battery issues Charging problems Try these troubleshooting steps. After each step, check to see if your issue is fixed. Make sure the USB plug fits securely into the phone. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button.
  • Page 208 Fix a problem : Battery issues If your battery is draining faster than expected If your battery life seems shorter than usual, a quick and easy step is to reboot your phone, especially if you haven't turned it off in longer than a week. Press and hold the Power button.
  • Page 209 Fix a problem : Bluetooth, Wi-Fi, USB issues Bluetooth problems Bluetooth turning on automatically After each step, check to see if your issue is fixed: When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning.
  • Page 210 Fix a problem : Bluetooth, Wi-Fi, USB issues Check that Media audio is on: Go to Settings and touch Bluetooth. Next to the paired device, touch Make sure Media audio is checked. If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: Check that other devices paired with your phone aren't getting your calls.
  • Page 211 Fix a problem : Bluetooth, Wi-Fi, USB issues Check battery level on your phone and Bluetooth device, and charge if either is low. Keep the phone and Bluetooth device within 30 feet of each other, closer for better performance. On your phone, turn Bluetooth off and then on again. Turn off the Bluetooth device to disconnect it.
  • Page 212 Fix a problem : Bluetooth, Wi-Fi, USB issues Hotspot problems If you can't connect a computer or tablet to your phone's Wi-Fi hotspot: The cellular network for your phone may not be in range. Check the signal icon in your status bar to ensure you have strong connection.
  • Page 213 Fix a problem : Bluetooth, Wi-Fi, USB issues To test the USB port on your computer, connect a different device to your computer.
  • Page 214 Fix a problem : Account and sign-in issues Forgot unlock code If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Make sure you know your Gmail address and password, which you'll need when setting up the phone. If you've forgotten them, use Google's website to retrieve them.
  • Page 215 Fix a problem : Account and sign-in issues Make sure your Internet connection works. For sync to work, you need an Internet connection. To test if your connection is working, open a browser and load a website. If the website doesn't load, get help connecting to Wi-Fi or to cellular...
  • Page 216 Fix a problem : App issues App or widget problems App or widget missing from home screen If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a...
  • Page 217 Fix a problem : App issues Problems with app you installed After each step, check to see if the issue is fixed: Check for updates to the app. If you can open the app, touch or > Help and look for troubleshooting information. Clear the app's cache.
  • Page 218 Fix a problem : App issues If the problem continues, open WhatsApp, touch > Settings > Help, and search for information about your issue. Error: Please restart camera After each troubleshooting step, check to see if the issue is fixed: Turn your phone off and then on again.
  • Page 219 Fix a problem : App issues If the problem persists, follow the steps below for specific problems. After each troubleshooting step, check to see if your issue is fixed. Red ! on text message If you see , your text message was not sent. Check your signal strength: •...
  • Page 220 Fix a problem : App issues Clear the cache for the keyboard app. Problems with Facebook, WhatsApp, other apps If you’re having problems with messaging apps that you installed: Check for updates to the app. If you can open the app, touch or >...
  • Page 221 Motorola provides these updates to most phones on a regular basis. • Android OS updates are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible. To see if an OS update will be available for your phone, or if your phone is still eligible for security updates, see the website for your country.
  • Page 222 Fix a problem : Maintenance procedures • Bluetooth • Cellular data • Hotspot (internet sharing) Then, if you’re still experiencing problems, try resetting all network settings: Go to Settings > System > Advanced > Reset options. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. If you're using dual SIMs, select the SIM to reset for mobile data settings.
  • Page 223 Fix a problem : Maintenance procedures Reset phone from Settings To erase all data and reset your phone: Go to Settings > System. Touch Advanced > Reset options > Erase all data (factory reset). Reset phone if you can't open Settings If you can’t open Settings, do an external reset.

This manual is also suitable for:

One zoom

Table of Contents