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7 . W A R R A N T Y
7.1. Error code
If the screen displays an error code "Ex", please refer to the table below.
Code Situation
Problem
Cause
Not heating Not
Wrong temperature
Temperature control sensor short
E1
heating properly.
control sensor.
circuit or open circuit.
1. The filled water is over 45°C
(113°F)
Not heating
High water tempera-
E3
2.The filter cartridge was put on the wrong
properly.
ture indicator.
suction fitting (higher suction fitting).
All functions do
Low water tempera-
The pool water is lower than 2°C
E4
not work, buzzing
ture indicator.
(36°F).
warning.
All functions do
High water tempera-
E5
not work, buzzing
ture indicator.
(122°F).
warning.
·Inlet or outlet on inner wall are
blocked.
Not heating and
Water pressure is
·Filter cartridge is too dirty.
E6
not big enough to
·Pool water does not reach mini-
Buzzing warning.
activate heating.
mum water level.
·Do not release air from pump
Pump is wrong"
E3, E4, E5, E6 error code
If error code is still displayed on the control Box, please do the following instructions:
1 - Check that the water line is between the high and low limits.
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if necessary (leaves, hairs, fur,
skin...)
Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on the control box please contact
the service centre.
14
s
S
olutions
Contact service center.
1.Cut off the power,make sure the pool water is
between 2°C~44°C(36°F~111°F).If this does not
solve the problem, refer to the box below.
2.Put the filter cartridge on the lower suction
fitting.
water is between 2°C~44°C (36°F~111°F)
· If this does not solve the problem, refer
to the box below
cian to reset the thermal cutout described
in next paragraph.
· If this does not solve the problem, refer
to the box below
·Clean inlet and outlet
·Add water to reach water level
·Do air release as outlined again
· If this does not solve the problem, refer
to the box below
foreign objects.
7.2. Warranty
Wave products have been inspected with no evident defects prior to leaving the
factory.
Wave warrants this product against defects in material and workmanship for a period of time,
Warranty for this product begins on the date of purchase and Wave requires presen-
tation of the original proof to purchase to confirm the date. During the warranty period,
Wave will either repair or replace, at its discretion, any defective products. Replace-
original warranty.
Shipping cost policy
The return of defect parts to the authorized service centre is at the cost of the owner.
On warranty period, the return is at the cost of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident,
misuse, or other reason beyond Wave's control, included but not limited to:
normal wear and tear, negligence or failure to follow the product instructions, improper
or inadequate maintenance; connection to improper power supply; chemical water
This warranty is valid only in the country of purchase in such countries where Wave
-
Warranty service outside the country of purchase is limited to the terms and conditions
of the corresponding warranty in the country of service. Where the cost of repairs or
replacement is not covered by this warranty, Wave will advise the owners and the cost
shall be charged to the owner.
This warranty only applies to the original purchaser and terminates upon any transfer of
ownership.
All repairs of which warranty claims are made must be pre-authorized by a Wave
service centre.
your Wave product. Wave will not be liable for results of cost of workmanship from
unauthorized service person.
Warranty registration
To validate your warranty, please register your product on our website Wave:www.wavespas.com
It is essential that all informations including customer name, date of
purchase, serial number, spa model are provided. Without this information the warranty
will be invalid.
Waves Direct
121 New Bridge Street, Newcastle upon Tyne,
Tyne and Wear, NE1 2SW, United Kingdom
wavespas.com
EN
15
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