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user documentation
TFT/HB101PUxyyy-zzzz
TFT/HV101PUxyyy-zzzz
Document Ordercode: DOC/PROTOUCH_WIDE
Revision
Date
0.1
10.01.2018
0.2
08.02.2018
1.0
12.03.2018
1.1
27.03.2018
1.2
26.09.2018
1.3
04.10.2018
1.4
14.03.2019
1.5
01.07.2019
DOC_PROTOUCH_WIDE_V1.5.docx
© 2019 Syslogic Datentechnik AG | All rights reserved
Author
Modification
D. Lagler
Preliminary version
D. Lagler
Added squealing sound to errata
D. Lagler
First released version
D. Lagler
Product variants included
D. Lagler
Operating conditions corrected
D. Lagler
Change in lower operating temperature (cold start)
D. Lagler
Added VESA mounting version
J. Berner
Added workaround for SDCard Interface bug
Page 1 of 41

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Summary of Contents for syslogic TFT/HB101PU Series

  • Page 1 04.10.2018 D. Lagler Change in lower operating temperature (cold start) 14.03.2019 D. Lagler Added VESA mounting version 01.07.2019 J. Berner Added workaround for SDCard Interface bug DOC_PROTOUCH_WIDE_V1.5.docx Page 1 of 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 2: Table Of Contents

    2.4.6 CAN Interface (only on selected products; see 2.2) 2.4.7 USB Interface 2.4.8 Ethernet LAN Interface 2.4.9 Frontside Status LEDs 2.4.10 Antennas (only on selected products) DOC_PROTOUCH_WIDE_V1.5.docx Seite 2 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 3 HB101PU8yyy-zZZZ 4.3.2 HV101PU8yyy-zZZZ (tbd) Use cases 5 Firmware Software Structure Firmware Functions Application Programming Interface (API)w Supported Operating System 6 Product Revision History Hardware Firmware Errata DOC_PROTOUCH_WIDE_V1.5.docx Seite 3 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 4 Fig. 7 Isolated communication link Fig. 8 Non-isolated communication link with common chassis potential Related Documents [1] Syslogic Datentechnik AG, «SL - Industrial PC/COMPACT8,» [Online]. Available: https://www.syslogic.com/ProductDocuments/deu/DOC_COMPACT8_SL_V1.5.pdf. DOC_PROTOUCH_WIDE_V1.5.docx Seite 4 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 5: Introduction

    Note that the documentation for the products is constantly revised and improved. The right to change this documentation at any time without notice is therefore reserved. Syslogic is grateful for any help referring to errors or for suggestions for improvements. The following registered trademarks are used:...
  • Page 6: Information Pictograms Indicate The Following

    Syslogic Datentechnik AG. Syslogic Datentechnik AG does not accept any liability for damages arising from the use of any incorrect or incomplete information contained in this documentation or any information missing.
  • Page 7: Items Delivered

    This is a Class A product and not intended to be used in domestic environment. The product may cause electromagnetic interference. Appropriate measures must be taken. DOC_PROTOUCH_WIDE_V1.5.docx Seite 7 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 8: Electro Static Discharge

    The main functionality of the product is defined by the application program. The application program is not part of the delivery by Syslogic but are defined, developed and tested by the customer or a system-integrator for each specific application. Refer to the respective documentation for more information.
  • Page 9: Disposal

    The products of the PROTOUCH family are not designed ready for operation for the end-user and are not intended for consumer applications. According to Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) Syslogic takes back defective devices for proper disposal at the point of sale.
  • Page 10: Product Description

    10.1” WXGA VESA mounting Intel E3825 dual core 1.3GHz TFT/HV101PU8H19-122E 10.1” WXGA VESA mounting Intel E3845 quad core 1.9GHz Tab. 1 Projected capacitive touch panel versions DOC_PROTOUCH_WIDE_V1.5.docx Seite 10 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 11: Accessories

    Power Supply Ethernet LAN1 ANT 1 + 2 COM2 COM1 Ethernet LAN2 RS232/CAN RS232 Fig. 1 HBxxxPU8yyy-zZZZ (Front) ANT 3 - 5 Fig. 2 HBxxxPU8yyy-zZZZ (Back) DOC_PROTOUCH_WIDE_V1.5.docx Seite 11 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 12: Hvxxxpu8Yyy-Zzzz

    (P20) (P21) Ground Terminal Power Supply Ethernet LAN1 COM2 COM1 Ethernet LAN2 RS232/CAN RS232 Fig. 3 HVxxxPU8yyy-zZZZ (Front) ANT 1 - 3 Fig. 4 HVxxxPU8yyy-zZZZ (Back) DOC_PROTOUCH_WIDE_V1.5.docx Seite 12 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 13: Power Supply

    COM1 uses hardware interrupt 4, interrupt configuration may be changed in CMOS setup SIO configuration. Device Connection RS232 The Serial Port COM1 is available on DSUB-9 Pin Number Signal Pin Number Signal Tab. 4 Serial Port COM1 DOC_PROTOUCH_WIDE_V1.5.docx Seite 13 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 14: Com 2 (Only On Selected Products; See 2.2)

    CAN Low CAN High CAN Ground no connection no connection no connection no connection Tab. 6 CAN port on DSUB-9 male (9 pin) DOC_PROTOUCH_WIDE_V1.5.docx Seite 14 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 15: Usb Interface

    EMI/RFI -certification. Only use high quality industrial USB devices with sufficient EMI compatibility. Use shielded cables for maximum EMI protection. Drawing excessively power might disturb operation. DOC_PROTOUCH_WIDE_V1.5.docx Seite 15 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 16: Ethernet Lan Interface

    EMI/RFI "CE"- certification. Only use high quality industrial devices with sufficient EMI compatibility. DOC_PROTOUCH_WIDE_V1.5.docx Seite 16 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 17: Internal Connectors

    Depending on the installed PC board the PROTOUCH-WIDE offers several internal USB connectors whereof one is used to connect the touchpanel. Please contact technical support for further details and assistance. DOC_PROTOUCH_WIDE_V1.5.docx Seite 17 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 18: Mpcie Slot

    PETn0 SMB_DATA PETp0 USB_D- USB_D+ +3.3V +3.3V LED_WWAN# LED_WLAN# LED_WPAN# +1.5V +3.3V Tab. 11 Pinout mPCIe slot Availability of SIM interface depends on installed PC board DOC_PROTOUCH_WIDE_V1.5.docx Seite 18 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 19: Touch Screen

    In the Advanced/Graphics menu select Backlight settings and enter desired value Press [F10] key and confirm to safe changings to quit Fig. 5 Modify default value of backlight DOC_PROTOUCH_WIDE_V1.5.docx Seite 19 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 20: Maintenance

    Disconnect device from power. Remove the two knurled screws highlighted and remove the cover. After removing the cover the C-Fast and the battery slot are accessible. DOC_PROTOUCH_WIDE_V1.5.docx Seite 20 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 21 After removing the cover the battery and the C-Fast slot are accessible. Battery C-Fast holder Please install the service cover before operating the Projected Capacitive Touch Panel. DOC_PROTOUCH_WIDE_V1.5.docx Seite 21 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 22: Replace Main Fuse

    Carefully remove the PC box Important Note Be careful not to tear the cables for display and touch Detach the cables to the display and touch DOC_PROTOUCH_WIDE_V1.5.docx Seite 22 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 23: Tft/Hvxxxpu8Yyy-Zzzz

    Carefully remove the PC box Important Note Be careful not to tear the cables for display and touch Detach the cables to the display and touch DOC_PROTOUCH_WIDE_V1.5.docx Seite 23 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 24: Replace Fuse

    Do not use a coarse scouring cloth, scouring powder or solvent. Cleaning should only be carried out when the device is switched off! Make sure the device has cooled down to room temperature DOC_PROTOUCH_WIDE_V1.5.docx Seite 24 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 25: Spare Parts

    24V Desktop Power Supply 60W - 4 pole PSU/DT24V60W-4 CMOS battery CR2450N(3V, 540mAh) CPN/CR2450N CMOS battery CR2477(3V, 950mAh) CPN/CR2477N Fuse 4A slow-blow Littelfuse 452004.MRL Tab. 12 Spare parts DOC_PROTOUCH_WIDE_V1.5.docx Seite 25 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 26: Installation Description

    Fig. 7 Required Cut out HBxxxPU8yyy-zZZZ Mounting Angle: Mounting Angle must be 90° Cooling Space: To ensure cooling leave at least 10cm of free space around product. DOC_PROTOUCH_WIDE_V1.5.docx Seite 26 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 27 Reattach the mounting frame and fix it into place by reattaching the screws highlighted in red. Required torque: 1.3Nm The product is now installed properly. Wall Projected capacitive touch panel Fig. 9 Fully installed PROTOUCH-WIDE DOC_PROTOUCH_WIDE_V1.5.docx Seite 27 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 28: Tft/Hvxxxpu8Yyy-Zzzz

    To ensure cooling leave at least 10cm of free space around product. For best thermal performance use spacer M4 x 5mm between the VESA mounting frame and the device DOC_PROTOUCH_WIDE_V1.5.docx Seite 28 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 29: Installation And Cabling

    The AC/DC power supply must fulfil the requirements for EMI/RFI -certification. 3.2.3 Cabling the interfaces Use appropriate cabling for all interfaces. Shielded cabling is required to meet the EMI/EMC limits. DOC_PROTOUCH_WIDE_V1.5.docx Seite 29 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 30: Grounding

    It is better to clamp the shields onto a grounded copper rail. IIndustrial PC System Cabinet Clamping screw nonisolated Chassis shield Cables Fig. 10 Additional grounding of the cable shields at the entry point of a cabinet DOC_PROTOUCH_WIDE_V1.5.docx Seite 30 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 31: Cabling Of Communication Links

    Copper-wire for Potential Adjustment, min. 10 mm Zentraler Erdpunkt am Chassis Zentraler Erdpunkt am Chassis Central Grounding Point Central Grounding Point Fig. 12 Non-isolated communication link with common chassis potential DOC_PROTOUCH_WIDE_V1.5.docx Seite 31 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 32: Technical Data

    RS232 <30m USB 2.0 <3m USB 3.0 <3m Ethernet <100m Tab. 17 Maximum cable length Cold start up: -20°C depending on specific use case; see 0 DOC_PROTOUCH_WIDE_V1.5.docx Seite 32 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 33 2 x ETH, 50%Cpu load, 30% Backlight, ~250cd/m 2 x ETH, 50%Cpu load, 100% Backlight, ~850cd/m 2 x ETH, 50%Cpu load, 70% Backlight, ~600cd/m 2 x ETH, 50%Cpu load, 30% Backlight, ~250cd/m DOC_PROTOUCH_WIDE_V1.5.docx Seite 33 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 34: Emi / Emc Specification

    EN61000-6-2 / EN61000-6-1 Important Note The PROTOUCH-WIDE system is a class A system for industrial applications. It is not indented for use in residential or home applications. DOC_PROTOUCH_WIDE_V1.5.docx Seite 34 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 35: Mechanical Data

    Mechanical Data 4.3.1 HB101PU8yyy-zZZZ DOC_PROTOUCH_WIDE_V1.5.docx Page 35 of 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 36: Hv101Pu8Yyy-Zzzz (Tbd)

    Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 4.3.2 HV101PU8yyy-zZZZ DOC_PROTOUCH_WIDE_V1.5.docx Seite 36 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 37: Use Cases

    Maximum ambient temperature is highly dependent on mounting, air flow and CPU/GPU load; with the Technologies the processor automatically reduces the internal CPU when the critical thermal trip points are reached to prevent damage. DOC_PROTOUCH_WIDE_V1.5.docx Page 37 of 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 38: Firmware

    The SL8 system does not contain any special API beside the installed BIOS. Refer to the BIOS and Operating System documentation for API specifications. Supported Operating System Syslogic offers and supports Windows and Linux Debian operating systems. Please visit www.syslogic.com for the latest releases.
  • Page 39: Product Revision History

    TFT/xxyyyPU8G13-N1xxE #xx L1R021BA 09.03.2018 3.1, Default CMOS settings for USB adjusted TFT/xxyyyPU8H19-N1xxE #xx L2R021BA 09.03.2018 3.1, Default CMOS settings for USB adjusted Tab. 21 Firmware Revision State DOC_PROTOUCH_WIDE_V1.5.docx Seite 39 von 41 © 2019 Syslogic Datentechnik AG | All rights reserved...
  • Page 40: Errata

    BIOS. It is important therefore that neither the application software nor the operating systems reprograms the processor chipset's configuration registers. Note that prototype board errata (boards with revision #0) are not listed here. Contact Syslogic technical support for prototype board information.
  • Page 41: Seite 2 Von

    RMA Service Syslogic offers a Return Material Authorization process to simplify handling of devices that needs to be returned to the manufacturer. Please follow the instructions on our web page: https://www.syslogic.com...

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