Alliance Laundry Systems HWNLX2SP111CW01 Troubleshooting Manual
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Alliance Laundry Systems HWNLX2SP111CW01 Troubleshooting Manual

Commercial topload washers
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Commercial
Topload Washers
Refer to Page 6 for Model Numbers
TLW13C
Part No. 202202R1
www.alliancelaundry.com
December 2016

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Summary of Contents for Alliance Laundry Systems HWNLX2SP111CW01

  • Page 1 Commercial Topload Washers Refer to Page 6 for Model Numbers TLW13C Part No. 202202R1 www.alliancelaundry.com December 2016...

  • Page 3: Table Of Contents

    All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 4 Section 5 – Motor Test Procedure............56 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 5: Section 1 - Safety Information

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. W006R2 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 6: Locating An Authorized Servicer

    Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.

  • Page 7: Section 2 - Introduction

    When calling or writing about your product, be sure to mention model and serial numbers. Model and serial Nameplate numbers are located on nameplate(s) as shown. TLW12C © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 8: Model Identification

    Model Identification Information in this manual is applicable to these washers. HWNLX2SP111CW01 SWNLC2PP111TW01 HWNLE2SP111CW01 SWNLC2PP111TWNA HWNLE2SP111CWNA SWNLC2SP111TQ01 HWNLY2SP111CW01 SWNLC2SP111TW01 SWNLC2SP111TWNA SWNLX2SP111TW01 SWNLX2SP301AW01 SWNLY2PP111TW01 SWNLY2PP111TWNA SWNLY2SP111TW01 SWNLY2SP111TWNA SWNLY2SP301NW22 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 9: Theory Of Operation

    The pressure switch then causes the wash fill to stop © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 10 This reduces the belt to pulley contact and allows slipping between the belt and pulley. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 11: Section 3 - General Troubleshooting

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 IMPORTANT: Refer to appropriate model wiring diagram for aid in testing washer components. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 12: Clicking Noise During Operation On Newly Installed Units

    “set”. d. Normal use will keep the belt from resetting. e. For extended periods of non-use (three to four weeks), this procedure might need to be repeated. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 13: Motor Hums

    A topload washer exhibiting a humming motor in agitation or spin may require the timer or motor to be replaced. Refer to flow chart to determine if the motor or timer needs to be replaced. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 14: No Hot Water

    Is hot water Test solenoid mixing valve and replace if solenoid necessary. inoperative? TLW382S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 15: No Cold Water

    Is cold water Test solenoid mixing valve and replace if solenoid necessary. inoperative? TLW383S Test control Is control and replace if inoperative? inoperative. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 16: No Warm Water

    There is no warm water. Is there no Refer to No Hot hot water? Water paragraph . Is there no Refer to No Cold cold water? Water paragraph . TLW362S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 17: Water Fill Does Not Stop At Proper Level

    Is there Blow air water in through hose to pressure remove water. hose? Is there broken, Refer to loose, appropriate shorted or wiring diagram. incorrect wiring? TLW329S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 18: Motor Does Not Run

    Test Procedure appropriate wiring functions cord section to check diagram for inoperative; no miswired? start switch and correct wiring. start or motor start windings. hums only? TLW471S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 19: No Agitation

    Close lid or test Is lid open switch and or lid switch replace if inoperative? inoperative. Is drive belt Replace belt. broken? TLW472S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 20: Constant Agitation

    Is control and replace if inoperative? inoperative. Is there shorted or Refer to appropriate incorrect wiring diagram. wiring? Repair or Is transmission replace assembly transmission inoperative? assembly. TLW386S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 21: Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In And Out

    Are motor Test Procedure switch section to check functions switch Contact local inoperative? functions. utility company, Is voltage or have a incorrect? qualified electrician check power supply. TLW387S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 22: Slow Spin Or No Spin

    Repair or Is transmission replace assembly transmission inoperative? assembly. Refer to Motor Test Procedure Motor section to won't run? check switch and windings. TLW473S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 23: Constant Spin

    Replace brake excessive wear pads and brake on brake pads assembly. or missing brake pads? Is there shorted or Refer to appropriate wiring diagram. incorrect wiring? TLW389S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 24: Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent

    Is there move freely. will not turn? Refer to broken, loose appropriate wiring or incorrect diagram. wiring? TLW401S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 25: Washer Is Locked Up Or Binding

    Is voltage qualified incorrect? Is there a electrician bind in water Replace pump. check power pump? supply. Is there a bind in Repair or replace transmission? transmission. TLW338S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 26: Outer Tub Does Not Empty

    Is water pump Replace pump. inoperative? Is there an obstruction Remove obstruction. in outer tub outlet hose? TLW339S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 27: Excessive Vibration

    "spongy", eliminate weak or carpeted or "spongy" condition. built-up floor? Are cabinet Replace with screws correct screws incorrect or or tighten. loose? TLW340S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 28: Water Leaking From Outer Tub

    Tighten clamp. Is pressure Replace leaking at hose or pressure hose clamp? accumulator and/or leaking? accumulator. Is outer tub cover Replace gasket. gasket leaking? TLW341S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 29: Troubleshooting Coin Drop

    IMPORTANT: Do not bend or damage mechanical parts within coin drop. Additional coins following path to sensor Coin in Coin Slot Coin Drop Sensor DRY2B Figure 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 30 Do coins Replace fall freely coin drop. through drop? Replace coin drop sensor. SWD1714S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 31 (4) Use screwdriver to move spring approximately 3 mm to left. (5) Lift spring over left tab. Refer to Figure 5. MIX6B Coin Drop Cover Figure 3 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 32 (3) Add a coin to drop to verify that coin drop coin drop. Refer to Figure 8. is operating properly and that electrical connection is working properly. MIX8B Slot Figure 8 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 33: Electronic Control

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 IMPORTANT: Refer to appropriate model wiring diagram for aid in testing washer components. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 34: Error Code Listing

    Lit ALrn Break-in Alarm Error Service the door or coin vault switches. Break-in Alarm Shutdown Service the door or coin vault switches. Error © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 35 Water sensed at end of wash spin step or final spin step. Coin Error Invalid coin pulse or inoperative coin sensor. Check coin drop area and remove obstructions. If error persists, tampering may have occurred. Evaluate security procedures. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 36: Pda Does Not Communicate With Control

    "-C-"? out properly. EI0F Turn IR communication on Has IR communication (refer to been turned off? programming manual). Change electronic control and repeat procedure. TLW391S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 37: No Visible Display On Control

    Is there 24 volts AC Check wiring across terminals between control "H1-1" & "H1-3" on the and transformer. control board? Replace control. TLW279S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 38 Troubleshooting (Electronic Control) No Visible Display on Control 120/240 VOLTS A.C. 50/60 HZ. (Refer to machine serial plate) TLW468S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 39: Coins Ignored When Entered

    Replace the Properly seat Properly reseat coin drop. connection and connection and Replace electronic conduct diagnostic conduct diagnostic control. test again. test again. TLW392S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 40 Troubleshooting (Electronic Control) Coins Ignored When Entered TLW380S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 41: Washer Will Not Fill (Pressure Switch Diagnostic)

    "H3-5" on the control pressure switch. and neutral? Refer to Washer will not fill (mixing valve diagnostics). * Refer to machine serial plate for correct voltage. TLW469S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 42 Troubleshooting (Electronic Control) Washer Will Not Fill (Pressure Switch Diagnostic) 120/240 VOLTS A.C. 50/60 HZ. (Refer to machine serial plate) TLW468S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 43: Washer Will Not Fill (Mixing Valve Diagnostic)

    8 on the motor? Correct wiring between terminal 8 of the motor and neutral side of the hot/cold coil. *Refer to machine serial plate for correct voltage. TLW470S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 44 Troubleshooting (Electronic Control) Washer Will Not Fill (Mixing Valve Diagnostic) 120/240 VOLTS A.C. 50/60 HZ. (Refer to machine serial plate) TLW468S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 45: Washer Over Fills

    Check for incorrect or damaged wiring between water valve and L1 TLW287S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 46 Troubleshooting (Electronic Control) Washer Over Fills 120/240 VOLTS A.C. 50/60 HZ. (Refer to machine serial plate) TLW468S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 47: No Agitation - Low And High Speed

    Correct wiring Is there voltage between control across terminal 1 & 8 and motor. Check of the motor? capacitor, replace if necessary. Replace motor. TLW395S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 48 Troubleshooting (Electronic Control) No Agitation – Low and High Speed 120/240 VOLTS A.C. 50/60 HZ. (Refer to machine serial plate) TLW468S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 49: Washer Will Not Spin - High Speed

    "H7-4" on control to Replace control. across terminals 7 & thermal protector. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW396S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 50 Troubleshooting (Electronic Control) Washer Will Not Spin – High Speed 120/240 VOLTS A.C. 50/60 HZ. (Refer to machine serial plate) TLW468S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 51: Washer Will Not Spin - Low Speed

    "H7-4" on control to Replace control. across terminals 3 & thermal protector. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW397S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 52 Troubleshooting (Electronic Control) Washer Will Not Spin – Low Speed 120/240 VOLTS A.C. 50/60 HZ. (Refer to machine serial plate) TLW468S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 53: Section 4 - Adjustments

    If these base could become damaged. Level Washer Base Locknut Leveling Leg Rubber TLW381S Foot TLW381S Figure 10 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 54: Belt (Agitate And Spin)

    Figure 11. Save pin for reinstallation when cleaning is complete. f. Move metal clip closer to sensor so that it comes off frame. Refer to Figure 11. Cotton Swab DRY5B Figure 13 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 55 NOTE: If coin drop does not operate properly after above steps have been completed, corrosion of metal or vandalized components within coin drop may be preventing the coin drop from functioning correctly. Replace coin drop. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 56: Cleaning Electronic Coin Drop

    Refer to Figure 17. DRY2090N Figure 18 f. Clean residue from coin rail with an alcohol moistened cloth. Refer to Figure 19. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 57 Cloth DRY2091N DRY2091N Figure 19 g. Clean light sensors with a soft brush or air spray duster. Refer to Figure 20. Light Sensors DRY2092N DRY2092N Figure 20 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 58 9. “P” to Blue (2-speed motor) 3 Ohms Refer to Blue to White and Violet to White. (approximate) 10. “P” to Violet (2-speed motor) Closed Open low (6 pole) winding run switch. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

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