Alliance Laundry Systems HWNLX2SP111CW01 Troubleshooting Manual
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Alliance Laundry Systems HWNLX2SP111CW01 Troubleshooting Manual

Commercial topload washers
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Commercial
Topload Washers
Refer to Page 5 for Model Numbers
TLW13C
Part No. 202202
www.comlaundry.com
October 2009

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Summary of Contents for Alliance Laundry Systems HWNLX2SP111CW01

  • Page 1 Commercial Topload Washers Refer to Page 5 for Model Numbers TLW13C Part No. 202202 www.comlaundry.com October 2009...

  • Page 3: Table Of Contents

    All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 4: Section 1 - Safety Information

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. W006R2 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 5: Locating An Authorized Servicer

    Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.

  • Page 6: Section 2 - Introduction

    When calling or writing about your product, be sure to mention model and serial numbers. Model and serial Nameplate numbers are located on nameplate(s) as shown. TLW12C © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 7: Model Identification

    Introduction Model Identification Information in this manual is applicable to these washers. HWNLX2SP111CW01 SWNLC2PP111TW01 HWNLE2SP111CW01 SWNLC2PP111TWNA HWNLE2SP111CWNA SWNLC2SP111TQ01 HWNLY2SP111CW01 SWNLC2SP111TW01 SWNLC2SP111TWNA SWNLX2SP111TW01 SWNLY2PP111TW01 SWNLY2PP111TWNA SWNLY2SP111TW01 SWNLY2SP111TWNA 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 8: Theory Of Operation

    The pressure switch then causes the wash fill to stop © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 9 This reduces the belt to pulley contact and allows slipping between the belt and pulley. 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 10: Section 3 - General Troubleshooting

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 IMPORTANT: Refer to appropriate model wiring diagram for aid in testing washer components. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 11: No Hot Water

    Is hot water Test solenoid mixing valve and replace if solenoid necessary. inoperative? TLW382S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 12: No Cold Water

    Is cold water Test solenoid mixing valve and replace if solenoid necessary. inoperative? TLW383S Test control Is control and replace if inoperative? inoperative. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 13: No Warm Water

    3. No Warm Water There is no warm water. Is there no Refer to hot water? Paragraph 1 . Is there no Refer to Paragraph 2 . cold water? TLW328S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 14: Water Fill Does Not Stop At Proper Level

    Is there Blow air water in through hose to pressure remove water. hose? Is there broken, Refer to loose, appropriate shorted or wiring diagram. incorrect wiring? TLW329S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 15: Motor Does Not Run

    Test Procedure appropriate wiring functions cord section to check diagram for miswired? inoperative; no start switch and correct wiring. start or motor start windings. hums only? TLW384S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 16: No Agitation

    Close lid or test Is lid open switch and or lid switch replace if inoperative? inoperative. Is drive belt Replace belt. broken? TLW385S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 17: Constant Agitation

    Is control and replace if inoperative? inoperative. Is there shorted or Refer to appropriate incorrect wiring diagram. wiring? Repair or Is transmission replace assembly transmission inoperative? assembly. TLW386S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 18: Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In And Out

    Are motor Test Procedure switch section to check functions switch Contact local inoperative? functions. utility company, Is voltage or have a incorrect? qualified electrician check power supply. TLW387S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 19: Slow Spin Or No Spin

    Repair or Is transmission replace assembly transmission inoperative? assembly. Refer to Motor Test Procedure Motor section to won't run? check switch and windings. TLW388S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 20: Constant Spin

    Replace brake excessive wear pads and brake on brake pads assembly. or missing brake pads? Is there shorted or Refer to appropriate wiring diagram. incorrect wiring? TLW389S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 21: Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent

    Is there move freely. will not turn? Refer to broken, loose appropriate wiring or incorrect diagram. wiring? TLW390S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 22: Washer Is Locked Up Or Binding

    Is voltage qualified incorrect? Is there a electrician bind in water Replace pump. check power pump? supply. Is there a Repair or replace bind in transmission. transmission? TLW338S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 23: Outer Tub Does Not Empty

    Is water pump Replace pump. inoperative? Is there an obstruction Remove obstruction. in outer tub outlet hose? TLW339S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 24: Excessive Vibration

    "spongy", eliminate weak or carpeted or "spongy" condition. built-up floor? Are cabinet Replace with screws correct screws incorrect or or tighten. loose? TLW340S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 25: Water Leaking From Outer Tub

    Tighten clamp. Is pressure Replace leaking at hose or pressure hose clamp? accumulator and/or leaking? accumulator. Is outer tub cover Replace gasket. gasket leaking? TLW341S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 26: Troubleshooting Coin Drop

    IMPORTANT: Do not bend or damage mechanical parts within coin drop. Additional coins following path to sensor Coin in Coin Slot Coin Drop Sensor DRY2B Figure 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 27: General Troubleshooting

    Do coins Replace fall freely coin drop. through drop? Replace coin drop sensor. SWD1714S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 28 (4) Use screwdriver to move spring approximately 3 mm to left. (5) Lift spring over left tab. Refer to Figure 5. MIX6B Coin Drop Cover Figure 3 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 29 (3) Add a coin to drop to verify that coin drop coin drop. Refer to Figure 8. is operating properly and that electrical connection is working properly. MIX8B Slot Figure 8 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 30: Electronic Control

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded. W003 IMPORTANT: Refer to appropriate model wiring diagram for aid in testing washer components. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 31: Error Code Listing

    Lit ALrn Break-in Alarm Error Service the door or coin vault switches. Break-in Alarm Shutdown Service the door or coin vault switches. Error 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 32 Water sensed at end of wash spin step or final spin step. Coin Error Invalid coin pulse or inoperative coin sensor. Check coin drop area and remove obstructions. If error persists, tampering may have occurred. Evaluate security procedures. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 33: Pda Does Not Communicate With Control

    "-C-"? out properly. EI0F Turn IR communication on Has IR communication (refer to been turned off? programming manual). Change electronic control and repeat procedure. TLW391S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 34: No Visible Display On Control

    Is there 24 volts AC Check wiring across terminals between control "H1-1" & "H1-3" on the and transformer. control board? Replace control. TLW279S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 35 Troubleshooting (Electronic Control) No Visible Display on Control TLW379S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 36: Coins Ignored When Entered

    Replace the Properly seat Properly reseat coin drop. connection and connection and Replace electronic conduct diagnostic conduct diagnostic control. test again. test again. TLW392S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 37 Troubleshooting (Electronic Control) Coins Ignored When Entered TLW380S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 38: Washer Will Not Fill (Pressure Switch Diagnostic)

    120 volts AC between control between terminal board and "H3-5" on the control pressure switch. and neutral? Refer to Washer will not fill (mixing valve diagnostics). TLW393S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 39 Troubleshooting (Electronic Control) Washer Will Not Fill (Pressure Switch Diagnostic) TLW379S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 40: Washer Will Not Fill (Mixing Valve Diagnostic)

    Replace motor. terminal 8 on the motor? Correct wiring between terminal 8 of the motor and neutral side of the hot/cold coil. TLW394S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 41 Troubleshooting (Electronic Control) Washer Will Not Fill (Mixing Valve Diagnostic) TLW379S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 42: Washer Over Fills

    Check for incorrect or damaged wiring between water valve and L1 TLW287S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 43 Troubleshooting (Electronic Control) Washer Over Fills TLW379S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 44: No Agitation - Low And High Speed

    Correct wiring Is there voltage between control across terminal 1 & 8 and motor. Check of the motor? capacitor, replace if necessary. Replace motor. TLW395S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 45 Troubleshooting (Electronic Control) No Agitation – Low and High Speed TLW379S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 46: Washer Will Not Spin - High Speed

    "H7-4" on control to Replace control. across terminals 7 & thermal protector. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW396S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 47 Troubleshooting (Electronic Control) Washer Will Not Spin – High Speed TLW379S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 48: Washer Will Not Spin - Low Speed

    "H7-4" on control to Replace control. across terminals 3 & thermal protector. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW397S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...
  • Page 49 Troubleshooting (Electronic Control) Washer Will Not Spin – Low Speed TLW379S 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

  • Page 50: Section 4 - Adjustments

    If these base could become damaged. Level Washer Base Locknut Leveling Leg Rubber TLW381S Foot TLW381S Figure 10 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 51: Belt (Agitate And Spin)

    Figure 11. Save pin for reinstallation when cleaning is complete. f. Move metal clip closer to sensor so that it comes off frame. Refer to Figure 11. Cotton Swab DRY5B Figure 13 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 52 NOTE: If coin drop does not operate properly after above steps have been completed, corrosion of metal or vandalized components within coin drop may be preventing the coin drop from functioning correctly. Replace coin drop. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 53: Cleaning Electronic Coin Drop

    Refer to Figure 17. DRY2090N Figure 18 f. Clean residue from coin rail with an alcohol moistened cloth. Refer to Figure 19. 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 54 Cloth DRY2091N DRY2091N Figure 19 g. Clean light sensors with a soft brush or air spray duster. Refer to Figure 20. Light Sensors DRY2092N DRY2092N Figure 20 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 202202...

  • Page 55: Section 5 - Motor Test Procedure

    9. “P” to Blue (2-speed motor) 3 Ohms Refer to Blue to White and Violet to White. (approximate) 10. “P” to Violet (2-speed motor) Closed Open low (6 pole) winding run switch. 202202 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...

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