Sony ICD-TX50 Operating Instructions Manual page 111

111
111
Troubleshooting
The IC recorder cannot be properly connected.
 Check that the installation of the software has been successful. Also check the
connection as follows:
− When using an external USB hub, use the supplied USB connecting cable to
connect the IC recorder to your computer.
− Disconnect and then connect the IC recorder.
− Connect the IC recorder to another USB port.
 Your computer may be in the system standby/hibernate mode.
 Do not let your computer enter into the system standby/hibernate mode while
being connected to the IC recorder.
 Save a backup copy of all of the data stored on the built‑in memory or the microSD
card, and then format the built‑in memory or the microSD card using the
formatting function in the menu (  p. 78).
Playback sound from the computer is low./No sound is emitted from the
computer.
 No sound board is installed.
 No speaker is built‑in or connected to the computer.
 The volume of the sound is turned down.
 Turn up the volume on the computer. (Refer to the instruction manual of the
computer.)
 The volume of WAV files can be changed and saved using the "Increase Volume"
feature of the Microsoft Sound Recorder.
Stored files cannot be played back or edited.
 You cannot play back files whose file format the Sound Organizer software does not
support. Depending on the file format, you cannot use part of editorial features of
the software. Refer to the help files of the Sound Organizer software.
The counter or slider moves incorrectly, or noise is heard.
 This happens when you play back files that you divided.
 Store a file on your computer first * , and then add it to the IC recorder. ( * Select
the saving file format that suits the IC recorder you use.)
Operation is slow when there are many files.
 When the total number of files increases, the operation becomes slower, regardless
of the length of the recording time.
Display does not work during saving, adding, or deleting files.
 It takes a longer time to copy or delete long files.
 Wait until the copying is finished. After completing operations, the display works
normally.
The software 'hangs' when the Sound Organizer software starts up.
 Do not disconnect the connector of the IC recorder while the computer is
communicating with the IC recorder. Otherwise the computer operations become
unstable or the data inside the IC recorder may be damaged.
 There may be conflict between the software and other driver or application.