Num'axes Canicom 200 First Technical Support page 4

Check the strap adjustment.
The strap should be adjusted so that the contact points come right into contact with the dog's skin in
order to ensure good transmission of the stimulations.
− If the strap is too loose, the collar is likely to move and repeated friction can irritate your dog's
skin. Furthermore, the collar will not operate properly.
− If the strap is too tight, the dog will have breathing difficulties.
The strap is properly adjusted when you can insert two fingers between the strap and your dog's neck.
Check that you are using the right length of contact points.
Two series of contact points are supplied. The length of the contact points must be sufficient to have
proper contact with the dog's skin enabling the product to operate properly.
If you have a long-haired dog and the short contact points fitted to the collar in the factory are
inadequate, remove and replace them with the long ones provided.
A moderate manual screwing is sufficient. Do not use a key to tighten or loosen the contact points; it
could damage some components underneath.
If necessary trim the hair on your dog's neck.
Maintain your product regularly.
− Do not use volatile liquids such as solvent or benzene to clean the product. Use a soft cloth
slightly moistened with water or a neutral detergent.
− The strap can be washed with soapy water.
− In order to maintain water tightness, we recommend the replacement of the collar seal once a
year.
− Remove the battery from the collar and remote control if you are not using the product for 3
months or more.
− Never leave a discharged battery in the collar or remote control.
Canicom 200 First technical support www.numaxes.com maj 08/2020 - 4/5