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TECHNICAL SUPPORT If your product is not working as expected, we recommend you check the information in the following troubleshooting guide to see if the problem can be solved. Overview of your product Radio Contact points transmission (short or long) Stimulation indicator level...
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CANICOM 200 technical support Check the condition of the remote control battery. To check the condition of the battery, switch on the remote control and look at the battery level indicator on the LCD screen. Battery fully charged. Weak battery: prepare to replace it.
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CANICOM 200 technical support Renew the radio coding between collar and remote control. Radio coding enables the transmitter (remote control) to work with the receiver (collar). To code the remote control with the collar once again, proceed as follows: ...
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CANICOM 200 technical support If the strap is too loose, the collar is likely to move and repeated friction can irritate you dog’s skin. Furthermore, the collar will not operate properly. If the strap is too tight, the dog will have breathing difficulties.
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If the problem cannot be fixed with the steps provided, do not hesitate to contact NUM’AXES. When calling for service, you will need the following elements: model of your product (ex. CANICOM 200, CANICALM …) serial number (listed on the product label) your product close by NUM’AXES...
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