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Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product do not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic.
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Agreement, installing or downloading the Software as defined below or using the Software preloaded or embedded in your System. As used herein, the term "Software" means the Harmonic owned software and/or firmware used in or with the Products and embedded into, provided with or loaded onto the Products in object code format, but does not include, and this Agreement does not address, any third-party or free or open source software separately licensed to you ("Third Party Software").
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U.S. Government as end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Harmonic, 4300 North First Street, San Jose, CA 95134, U.S.A.
Table of Contents Chapter 1: Introduction ........................6 Chapter 2: MediaCenter 2200B component replacement ............7 Bezel replacement..........................7 Removing the bezel........................7 Installing the bezel........................8 Drive replacement..........................9 About replacement drives......................9 Drive numbering........................10 Failing a drive........................... 10 Verifying which drive to remove....................10 Removing a failed drive......................
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Moving players from one Spectrum server to another................. 59 Removing a MediaCenter from SystemManager................. 60 Configuring the MediaCenter......................60 Verifying functionality........................61 Appendix A: Harmonic Technical Assistance Center contact information ........ 62 Harmonic corporate contact information.................... 63 Appendix B: Safety and regulatory compliance information .............
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Table of Contents China RoHS..........................82 Other RoHS and REACH type regulations..................84 Waste Electrical and Electronic Equipment (WEEE)............... 84 Battery directive......................... 84 WEEE Take-Back Request Program....................84 Compliance with additional country specific environmental, safety and EMC standards:......85 MediaCenter Component Replacement Guide...
This guide provides information to help you replace components in your Spectrum device or system. Make sure that you read all safety warnings and instructions, and that you have received a replacement component from Harmonic before you begin any of the procedures in this guide.
Boot drive replacement Bezel replacement Over time, the bezel LEDs can wear out. Replacement bezels are available from Harmonic. CAUTION: The front panel is susceptible to electrostatic discharge (ESD) when the bezel is removed. Wear the appropriate ESD protection when you remove the bezel.
Fastener Installing the bezel Align the bezel in front of the chassis so that the Harmonic logo appears on the top left corner. 1. Keeping the corners aligned, press the bezel straight onto the chassis. NOTE: Ensure that the bezel is aligned correctly on the chassis. When the bezel sits correctly, the front panel LEDs will return to their previous state after about 30 seconds.
Harmonic. IMPORTANT: Use ONLY Harmonic-supplied replacement disk drives. Disk drives from any other source will be excluded from coverage under the Harmonic product limited warranty and maintenance services programs. In addition, any errors or damages caused by the use of disk drives provided from any other source will cause the entire product to be excluded from coverage under the Harmonic product limited warranty and maintenance services programs.
If you wish to install a Harmonic-supplied drive model that is not supported by your current version of Spectrum firmware, you may need to install a “DDC” configuration file to your video server, which enables you to install and use the new drive. For details, see “Installing a DDC file” in the Harmonic SystemManager User Guide.
4. If you identify the correct drive, remove the drive according to the instructions in "Removing a failed drive". CAUTION: Wait 30 seconds before unlatching the drive. 5. If you do not identify the correct drive, call Harmonic Technical Support and do not continue with this procedure. Removing a failed drive It is critical that you identify the correct drive.
• If the serial numbers do not match, wait at least 15 seconds after removal, then reinsert the drive. Call Harmonic Technical Support immediately, and do not continue with this procedure. Installing a replacement drive Verify that the new drive is reported as Alive and monitor the progress of the RAID rebuild after installing NOTE: When installing a drive, ensure that the adjacent drive is fully installed.
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Once complete, the RAID status changes to Normal, Attached, Viable. What to do next If you replaced a failed drive with a new drive from Harmonic, use the packaging materials (carton, cushion, and electrostatic sensitive bag) from the replacement disk drive to carefully repackage the failed...
A non-skid surface may be needed to prevent the server system from sliding on your work surface. Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support and do not continue with this procedure.
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MediaCenter 2200B component replacement 3. Slide the cover back and lift upward. MediaCenter Component Replacement Guide...
Spectrum Fan numbering Fans are numbered from left to right when looking at the front panel. Be sure to correctly identify the failed fan before removing it from the chassis.
MediaCenter 2200B component replacement Replacing a fan Each fan is designed for tool-less removal and insertion. 1. Squeeze the two loop handles on the top side of the fan, and pull straight up until it clears the fan assembly bracket. 2.
Spectrum Installing the system cover The server system must be operated with the system cover in place to ensure proper cooling. 1. Place the system cover onto the chassis and slide forward until the front edge of the system cover is pressed up against the back edge of the front drive bay.
A non-skid surface may be needed to prevent the server system from sliding on your work surface. Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support and do not continue with this procedure.
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Spectrum 1. Remove PCI Riser 1 assembly as follows: a. From the outside of the chassis, press the riser assembly faceplate in and upward until the riser becomes dislodged. b. Gently push the tab on the plastic air duct away from the riser assembly, just until you can freely lift the riser assembly.
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MediaCenter 2200B component replacement 3. Slide the card out of the riser bracket. 4. Insert the replacement card in the same PCI slot from you which you removed the failed card, ensuring that the edge connector is fully seated inside the PCI slot on the riser card. Warning: Each PCI add-in card is designed to work in a specific PCI slot.
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Spectrum 5. Secure the card to the riser bracket with the fastener screw. Edge Connector 6. Install PCI Riser 1 assembly as follows: a. Grasp the riser assembly with both hands and lower the front end of the riser assembly first, aligning the riser edge connector with the corresponding riser slot on the server board.
MediaCenter 2200B component replacement b. Lower the back end of the riser assembly, lining up the tabs on riser assembly with the holes on the back panel of the chassis. Riser edge connector Riser slot c. Press down on the riser assembly bracket and faceplate until firmly seated. CAUTION: Do not rock the riser assembly into place.
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Spectrum b. Grasp PCI Riser 2-3 assembly with both hands and pull the riser assembly out of the riser slot, being careful to clear the LTC connector away from the rear panel before lifting up. 2. Remove the fastener screw that secures the card to the riser bracket.
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MediaCenter 2200B component replacement 3. Slide the card out of the riser bracket. 4. Insert the replacement card in the same PCI slot from you which you removed the failed card, ensuring that the edge connector is fully seated inside the PCI slot on the riser card. Warning: Each PCI add-in card is designed to work in a specific PCI slot.
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Spectrum 5. Secure the card to the riser bracket with the fastener screw. Edge Connector 6. Install PCI Riser 2-3 assembly as follows: a. Grasping the riser assembly with both hands, lower the back end of the riser assembly first, clearing the LTC connector from the rear panel as you position the riser assembly over the riser slot.
MediaCenter 2200B component replacement NOTE: The add-in cards installed in PCI Riser 3 may obstruct your view, making it difficult to align its edge connector with the corresponding riser slot. c. Press gently on the back of the riser assembly first, then the front, until both edge connectors are firmly seated in their riser slots.
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Spectrum b. Grasp PCI Riser 2-3 assembly with both hands and pull the riser assembly out of the riser slot, being careful to clear the LTC connector away from the rear panel before lifting up. 2. Remove the fastener screw that secures the card to the riser bracket.
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MediaCenter 2200B component replacement 3. Slide the card out of the riser bracket. 4. Insert the replacement card in the same PCI slot from you which you removed the failed card, ensuring that the edge connector is fully seated inside the PCI slot on the riser card. Warning: Each PCI add-in card is designed to work in a specific PCI slot.
Spectrum a. Grasping the riser assembly with both hands, lower the back end of the riser assembly first, clearing the LTC connector from the rear panel as you position the riser assembly over the riser slot. b. Align the front end of the edge connector on PCI Riser 2 with the corresponding riser slot on the server board.
MediaCenter 2200B component replacement 3. Using a screwdriver, install the top cover screw(s). What to do next Follow instructions in the Spectrum System Installation Guide for reconnecting the MediaCenter to your Spectrum system and powering on the device. Optical 10GbE IOM replacement Follow this procedure to replace the dual-port optical 10 GbE I/O module while keeping the existing SFP transceivers.
A non-skid surface may be needed to prevent the server system from sliding on your work surface. Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support and do not continue with this procedure.
MediaCenter 2200B component replacement 3. Slide the cover back and lift upward. Replacing the optical 10GbE I/O module You must remove PCI Riser 1 assembly before you can remove the I/O module, which lies on the bottom of the server board. 1.
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Spectrum c. Grasp the riser assembly with both hands and lift straight up. 2. Remove the failed I/O module as follows: a. Remove the three screws securing the I/O module to the chassis. Keep them in a safe place so that you may use them to install the new I/O module. b.
MediaCenter 2200B component replacement a. Grasp the riser assembly with both hands and lower the front end of the riser assembly first, aligning the riser edge connector with the corresponding riser slot on the server board. b. Lower the back end of the riser assembly, lining up the tabs on riser assembly with the holes on the back panel of the chassis.
Spectrum 3. Using a screwdriver, install the top cover screw(s). What to do next Follow instructions in the Spectrum System Installation Guide for reconnecting the MediaCenter to your Spectrum system and powering on the device. Installing the SFP transceiver The SFP transceiver is designed to fit firmly in the SFP cage. A reasonable amount of friction is normal, especially with new I/O modules.
You will hear an audible click when the cable is secure. SFP transceiver replacement Use only Harmonic-supplied optical SFP transceivers in the dual-port optical 10 GbE IOM in the MediaCenter. DANGER: Observe all conventional ESD precautions when handling Spectrum devices and components.
Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support for assistance and do not continue with this procedure. 1. Detach the power cord from the power supply to be removed.
MediaCenter 2200B component replacement After you remove the power supply, the power supply LED remains lit for a short period of time. 3. Insert the power supply module into the power supply bay. 4. Push the power supply module into the bay until it locks into place. Boot drive replacement The MediaCenter contains one 2.5"...
If you wish to install a Harmonic-supplied drive model that is not supported by your current version of Spectrum firmware, you may need to install a “DDC” configuration file to your video server, which enables you to install and use the new drive. For details, see “Installing a DDC file” in the Harmonic SystemManager User Guide.
Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support for assistance and do not continue with this procedure. 1. Power down the MediaCenter. Follow instructions in "Powering down a Spectrum video server" in this guide.
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Spectrum 5. Insert the drive carrier into the bay, sliding the drive until it contacts the backplane. 6. Close the drive carrier release handle to lock the drive into place. 7. Power up the MediaCenter. Follow instructions in the Spectrum System Installation Guide. 8.
MediaCenter 2200B component replacement A confirmation dialog appears. 5. Click OK. 6. Verify that the video server's status changes to Not Responding. Starting the file system Use this procedure to start an existing File System that has been previously initialized. The procedure is typically used after performing maintenance on the File System, or when starting a File System in configurations with more than one MediaDirector.
Filetypes.conf File” in the Harmonic SystemManager User Guide. 6. If you had previously configured audio profile groups, configure new audio profile groups to match your original settings. For instructions, refer to "Creating an audio profile group" in the Harmonic SystemManager User Guide.
Power supply unit replacement Bezel replacement Over time, the bezel LEDs can wear out. Replacement bezels are available from Harmonic. CAUTION: The front panel is susceptible to electrostatic discharge (ESD) when the bezel is removed. Wear the appropriate ESD protection when you remove the bezel.
Spectrum Installing the bezel Align the bezel in front of the chassis so that the Harmonic logo appears on the top left corner. 1. Attach the LED connector on the bezel to the LED connector on the chassis. 2. Gently press the bezel straight onto the chassis.
If you wish to install a Harmonic-supplied drive model that is not supported by your current version of Spectrum firmware, you may need to install a “DDC” configuration file to your video server, which enables you to install and use the new drive. For details, see “Installing a DDC file” in the Harmonic SystemManager User Guide.
4. If you identify the correct drive, continue with removing the drive. CAUTION: Wait 30 seconds before unlatching the drive. 5. If you do not identify the correct drive, call Harmonic Technical Support and do not continue with this procedure.
Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support for assistance and do not continue with this procedure. 1. Press the red release button on the right side of the drive to release the handle.
Once complete, the RAID status changes to Normal, Attached, Viable. What to do next If you replaced a failed drive with a new drive from Harmonic, use the packaging materials (carton, cushion, and electrostatic sensitive bag) from the replacement disk drive to carefully repackage the failed drive and return it promptly for analysis.
CAUTION: Power down the MediaCenter and unplug all peripheral devices. Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support for assistance and do not continue with this procedure.
Spectrum 2. Grasp the fan and firmly pull the fan from the unit. 3. Depress and hold down the release on each side of the replacement fan. 4. Push the fan firmly into the slot until you hear a click. Installing the cover The server system must be operated with the system cover in place to ensure proper cooling.
Before you begin Unpack the replacement component and visually inspect for any damage. If it is damaged, call Harmonic Technical Support for assistance and do not continue with this procedure. 1. Disconnect the AC power cable.
IMPORTANT: If you need to replace a Spectrum video server that is configured for Polaris Play: Playlist Control, contact Harmonic Technical Support for assistance with saving all necessary settings so they can be moved to the replacement video server. Failure to save...
Configure DDC File: If you have installed a DDC configuration file, you will need to reinstall the same file when configuring settings on the replacement MediaCenter. Refer to "Installing a DDC file" in the Harmonic SystemManager User Guide for information on viewing your DDC file configuration.
MediaCenter to use either DHCP or static IP addresses. After removing the original MediaCenter, you can configure the replacement to use the same IP addresses. If you do not have a DHCP server, contact Harmonic Technical Support for assistance.
Spectrum Connecting these interfaces to your network before you configure them properly may result in network problems. 1. From the System Diagram page, click an individual host MediaCenter icon. The Physical Configuration page displays. 2. Click the MediaCenter icon. The Spectrum Server Properties page displays. 3.
The selected players will disappear from the list. 7. Click Done to complete the move. 8. Harmonic recommends you verify that the players are usable by recording or playing material using those players on their new Spectrum server. MediaCenter Component Replacement Guide...
Failover settings. 2. Configure your Harmonic MediaGrid accounts. Refer to “Connecting to a Harmonic MediaGrid from the Spectrum video server” in the Harmonic SystemManager User Guide for information on configuring your Harmonic MediaGrid Accounts. 3. Configure your Access Control settings. Refer to “Configuring Access Control settings for video servers”...
Filetypes.conf File” in the Harmonic SystemManager User Guide. 6. If you had previously configured audio profile groups, configure new audio profile groups to match your original settings. For instructions, refer to "Creating an audio profile group" in the Harmonic SystemManager User Guide.
Appendix A Harmonic Technical Assistance Center contact information A list of phone numbers, e-mail addresses, and important links for the Harmonic Technical Assistance Center (TAC). Table A-1: Technical Assistance Center phone numbers and email addresses Region Telephone Technical Email Support Americas 888.673.4896...
Harmonic Technical Assistance Center contact information Harmonic corporate contact information Phone numbers and addresses for the corporate office. Harmonic corporate address 4300 North First Street San Jose, CA 95134 U.S.A. Harmonic corporate telephone numbers Tel. 1.800.788.1330 (from the U.S. and Canada) Tel.
Legal disclaimer: Information in this document is provided in connection with Harmonic products. Unless otherwise agreed in writing Harmonic products are not designed nor intended for any application in which the failure of the product could cause personal injury or death.
To avoid personal injury or property damage, before you begin installing or replacing the product, read, observe, and adhere to all the following safety instructions and information. Harmonic products and/or product packaging may be marked with the safety symbols used throughout this document, when it is necessary to alert operators, users, and service providers to pertinent safety instructions in the manuals.
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Spectrum Mark Notes Chassis warning • Before connecting or disconnecting ground or power wires to the chassis, ensure that power is removed from the DC circuit. • To prevent personal injury or damage to the chassis, lift the unit only by using handles that are an integral part of the chassis, or by holding the chassis underneath its lower edge.
• Dispose of used batteries according to the manufacturer's instructions • There are no user-serviceable batteries inside Harmonic products. Refer to Harmonic qualified personnel only to service the replaceable batteries Caution Symboles de sécurité et traduits de sécurité, d'avertissement et Attention Instructions (français)
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Spectrum de sécurité utilisés dans le présent document, lorsque cela est nécessaire pour alerter les opérateurs, les utilisateurs et les fournisseurs de services de consignes de sécurité pertinentes dans les manuels. Mark Notes Installation ou remplacement de l'unité de produit avertissement •...
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Safety and regulatory compliance information Mark Notes Choc électrique avertissement • Il est possible que cette unité soit munie de plusieurs cordons d'alimentation. Pour éviter les risques d'électrocution, débrancher les deux cordons d'alimentation avant de réparer l'unité. • Avant de travailler sur un châssis ou à proximité d'une alimentation électrique, débrancher le cordon d'alimentation des unités en courant Avertissement alternatif.
• Mettre au rebut les batteries usagees conformement aux instructions du fabricant. • Les batteries des produits Harmonic ne peuvent pas être réparées ni entretenues par l'utilisateur. Ne confier l'entretien des batteries remplaçables Attention qu'à du personnel compétent de Harmonic.
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Safety and regulatory compliance information Informationen. Harmonic Produkte und / oder Produktverpackungen können mit den Sicherheitssymbole in diesem Dokument verwendet werden, markiert, wenn es notwendig ist für die Betreiber, Anwender und Dienstleister, um relevante Sicherheitsanweisungen in den Handbüchern zu alarmieren.
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Spectrum Mark Notes Chassis Warnung • Gleichstrom-Unterbrechung Bevor Sie Erdungs- oder Stromkabel an das Chassis anschließen oder von ihm abtrennen, ist sicherzustellen, daß der Gleichstrom-Stromkreis unterbrochen ist. • Um Verletzungen und Beschädigung des Chassis zu vermeiden, sollten Sie das Chassis nicht an den Henkeln auf den Elementen (wie z.B. Warnung Stromanschlüsse, Kühlungen oder Karten) heben oder kippen;...
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Safety and regulatory compliance information Mark Notes Elektroschock-Warnung • Diese Einheit hat möglicherweise mehr als ein Netzkabel. Zur Verringerung der Stromschlaggefahr trennen Sie beide Netzgerätekabel ab, bevor Sie die Einheit warten. • Vor der Arbeit an einem Chassis für Arbeiten in der Nähe Stromversorgung, ziehen Sie das Netzkabel mit Netzeinheiten.
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Warnung • Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr • Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. • Es gibt keine zu wartenden Akkus im Harmonic Produkte. Siehe Harmonic qualifiziertes Personal, um die austauschbare Batterien Service Vorsich...
Do not move or ship equipment unless it is correctly packed in its original wrapping and shipping containers. ◦ Only allow Harmonic trained personnel to undertake equipment service and maintenance. Do not permit unqualified personnel to operate the unit. ◦...
Product end-of-life disassembly instructions For disassembly instructions, please call the technical support in order to remove components requiring selective treatment, as defined by the EU WEEE Directive (2012/19/EU). See Harmonic Technical Assistance Center contact information on page 62. 1. Disassemble equipment at a dedicated area only, gather the needed tools for disassembly.
Le personnel du recycleur doit avoir de l'expérience des outils de démontage de l'appareil. Les produits Harmonic ne doivent pas être démontés par du personnel non qualifié. Une mauvaise connaissance des outils peut causer des dommages et des blessures.
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FCC radio frequency emission limits. Modifications to this equipment not expressly approved by Harmonic may void the authority granted to the user by the FCC to operate this equipment and you may be required to correct any interference to radio or television communications at your own expense.
Safety and regulatory compliance information English translation of the notice above: This is a Class A device and is registered for EMC requirements for industrial use. The seller or buyer should be aware of this. If this was sold or purchased by mistake, it should be replaced with a residential-use type.
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Spectrum Country/ Testing Certification Regulatory Product marks region standard/ type mark name specification USA/ FCC CFR 47 Canada Class A Part 15, Class Statement ICES-003: Issue 5, 2012; Class A European Safety and CE / Low RoHS: EN Union Voltage 50581:2012;...
Harmonic manufactures high quality and innovative IT and telecommunications equipment, video delivery infrastructure solutions and services for its customers worldwide. Harmonic is committed to providing our customers with safe and environmentally friendly products that are compliant with all relevant regulations, customer specifications, and environmental legislation, including the directives described below.
European Union’s regulation on chemicals and their safe use which came into force in June, 2007. Harmonic supports the basic aim of REACH in improving the protection of human health and environment through the better and earlier identification of intrinsic properties of chemical substances. Harmonic products are considered “articles”...
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Safety and regulatory compliance information China RoHS Disclosure report Below table shows the presence of hazardous substances, or elements in Harmonic products, if the part is present. 该表显示哈雷公司产品中可能含有的有毒有害物质元配件的信息,除了来源于元配件供应商的物料成分资 料, 亦来自其它相关的机构与资料。哈雷产品不一定使用这些元配件。 This table shows those components where hazardous substances may be found in Harmonic products based on, among other things, material content information provided by third party suppliers.
SJ/T11363 2006 standard. Other RoHS and REACH type regulations Harmonic will comply with RoHS and REACH type regulations evolving in other countries, if they become relevant to our products or in markets where we sell our products.
Harmonic’s WEEE Take-Back program for product disposal. Harmonic will pay for the cost of shipping and will provide a Certificate of Recycling or a Certificate of Destruction upon request. For more information on collection, reuse and recycling or to initiate the WEEE take-back process, please complete the form at http://www.harmonicinc.com/webform/weee-...