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3.11.13 TRACERT Test ......................78 3.11.14 Wireless Test ......................79 3.11.15 Module Test ......................80 3.11.16 Access Control ......................80 3.11.17 Device Lock ......................81 Appendix A Technical Specifications ..........82 SMG Series Wireless Gateway User Manual (Version 2.1.0) Page ii...
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Synway Information Engineering Co., Ltd Appendix B Troubleshooting ............. 83 Appendix C About VPN ..............84 Appendix D Technical/sales Support ..........88 SMG Series Wireless Gateway User Manual (Version 2.1.0) Page iii...
Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page iv...
New Revision Version 1.9.0 2018-03 New Revision Version 2.0.0 2018-07 New Revision Version 2.1.0 2019-01 New Revision Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page v...
Chapter 1 Product Introduction Thank you for choosing Synway SMG Series Wireless Gateway! The Synway SMG series wireless gateway products (hereinafter referred to as ‘wireless gateway’), as a part of the Synway gateway products, works mainly for connecting the wireless network with the VoIP network.
Call Forward Three options available: Unconditional, Busy, No Reply and Unreachable. Displays the CallerID. Provides the echo cancellation feature for a call conversation over the wireless Echo Cancellation port. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 4...
Support of Ping and Tracert tests based on WEB. SysLog Type Three options available: ERROR, WARNING, INFO, DEBUG 1.3 Hardware Description The wireless gateway supports two LANs and adopts an external 12V power supply. See below SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 5...
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Channel Indicator Figure 1-2 SMG4008 Front View Power Network Port Figure 1-3 SMG4008 Rear View Alarm Indicator Run Indicator SIM Card Slot SIM Card Slot Indicator Figure 1-4 SMG4016 Front View SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 6...
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Auto MDI/MDIX Supported Built-in Link indicator and ACTIVE indicator. For more details, refer to Indicator Info Amount: 4, 8, 16*4, 32*4 SIM Card Slot Network Supported: GSM, WCDMA, CDMA, VoLTE SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 7...
System is starting. Flash slowly Device is normal. Go out Device is normal. Upon startup: Device is normal. Alarm Indicator Light up In runtime: Device is abnormal. Flash Device is abnormal. Note: SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 8...
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During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal. If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Go to Appendix D Technical/sales Support to find the contact way. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 9...
To use the wireless gateway, you need an external power supply. Insert it to the power interface of the wireless gateway and power it on with 100~240V AC. See the figure below: External Power Supply offers 12V voltage Figure 2-1 Wireless Gateway Power Connection SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 10...
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Refer to Port Group for detailed instructions. You may use the default values of other configuration items and are required not to leave „Description‟ empty. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 11...
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If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Otherwise it may lead to a drop in performance or unexpected errors. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 12...
The three parameters from left to right are IP address, subnet mask and default IP Address gateway of LAN. DNS Server DNS server address of LAN. Receive Packets The amount of receive packets after the gateway‟s startup, including three options: SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 13...
Module Disabled, or SIM Card Lost. Displays the voice type of the current call. Net Type Note: For the LTE series gateway, it is Net type and will display the network type of SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 14...
The count of the failure calls, i.e. the counts of the calls which cannot be made out Failure Count by the port. Continuous Failure The count of the calls which failed continuously twice or more. Call Completion The percentage of successful calls to total calls. Rate SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 15...
You are required to fill with the information about the registrar if the gateway must be registered. After configuration, click Back to go back to the Network Settings interface; click Next to enter the Port Settings interface. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 16...
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Refer to Port for detailed settings. After configuration, click Back to go back to the SIP Settings interface; click Next to enter the Quick Config-Completion interface. Figure 3-6 Port Settings Interface SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 17...
When the gateway initiates a call to SIP, this item corresponds to the username of SIP Account SIP. Password Registration password of the gateway. To register the gateway to SIP, both SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 18...
There are two options to set the position of the calling party number: “Displayname Set CallerID Position of From Field” and “Username of From Field”. The default value is “Username of SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 19...
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Once this feature is enabled, you can encrypt the RTP package. By default it is RTP Encryption disabled. Sets the interval between checks of the remote end‟s abnormal hangup, with the Abnormal Call SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 20...
Used to set multiple SIP stations at the same time. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. See Figure 3-8 for the applied SIP station information. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 21...
Detected NAT (Network Address Translation) type. The gateway will return the NAT NAT Type type automatically in case STUN Server is enabled. It includes 9 types: unknown; no NAT; ConeNat; RestrictedNat; PortRestrictedNat; Symmetric NAT; Symmetric SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 22...
Supported RTP port range for the IP end to establish a call conversation, with the RTP Port Range lower limit of 10000 and the upper limit of 60000 and the difference between larger than 480. The default value is 50000-50767. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 23...
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Set the minimum threshold for the energy processed by AGC. Signals below this Minimum Input threshold will not be processed by AGC. Range of value: -60~ -25, calculated by Energy dB, with the default value of -60. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 24...
3.5.1 Network On the Network Settings interface you can configure network parameters. A gateway has two LANs which can be configured with the same network type, IP address, subnet mask, default SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 25...
Clear Call Count 2 When this feature is enabled, the gateway will clear the data of Call Count 2 upon its after Restart restart. By default this feature is disabled. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 26...
They are Unconnected, No Answer, Rejected, Fail to Auto SMS Reply Connect. You can select any one of them and define the corresponding content to reply. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 27...
Therefore, a whole dialing plan, which consists of multiple dialing rules specifying the auto judging conditions, is required. Each dialing rule has a priority, which is used to restrict the sequence and avoid conflict. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 28...
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„[ ]‟ is used to define the range for a number. Values within it only “[ ]” can be digits „0~9‟, punctuations „-„ and „,‟. For example, [1-3,6,8] indicates any one of the numbers 1, 2, 3, 6, 8. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 29...
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Click Modify in Figure 3-10 to modify the dialing rules. The configuration items on the dialing rule modification interface are the same as those on the Add New Dialing Rule interface. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 30...
Dial Tone and File Playback. You are required to upload a file for playing if Calls Tips File Playback is selected. Click Save to save the above settings into the gateway. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 31...
Click Modify in Figure 3-13 to modify the configuration of the color ring. See below for the color ring modification interface. The configuration items on this interface are the same as those on the Color Ring Upload interface. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 32...
Sets the priority of the control premium for QoS. A control premium QoS with a Control Premium QoS bigger value has a higher priority. The value range is 0~63, with the default value of SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 33...
The first mid-frequency in Hz, with the value range of 200~3500 and the default The 1 Mid-frequency value of 450. The second mid-frequency in Hz, with the value range of 0 or 200~3500 and the The 2 Mid-frequency default value of 0. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 34...
Sets whether to enable the VPN feature, with the default value of No. If this Enable OPENVPN feature is enabled, the gateway will work as a VPN client. You are required to upload the VPN certificate after enabling the VPN feature. See Figure 3-17. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 35...
Sets the transmission intensity of the DTMF. The default values for the GSM gateway and the WCDMA gateway are respectively 6 and 1. DTMF Transmission Intensity Note: 1, This configuration item is unsupported when the DTMF send mode is set to SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 36...
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Time and Receive Time. Transmit Time indicates the time of the SMS being SMS Time (Inbox) transferred by the SMS center; Receive Time indicates the time of the SMS being received by the gateway. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 37...
Click Save to save the setting into the gateway, click Reset to restore the configurations. 3.6.2 Wireless Param Figure 3-18 Wireless Parameters Configuration Interface The Wireless Parameters Configuration interface displays all relative information. Click Modify in SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 38...
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Integrate Circuit Card Identity (ICCID) is just the SIM card number which serves as ICCID he identification card of a phone number. It is the unique identification number of the IC card, consisting of 20 digits. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 39...
„FWD Setting Status‟ column. Click Reset to restore the configurations, or click Cancel to cancel the settings. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 40...
The table below explains the configuration items on the Send SMS interface. Item Description Select a port to send the SMS. There are three options available: Assignation Port, Port Automatic, Group Send. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 41...
/en/imei into the address bar of your browser. 3.6.6 SMS over SIP The wireless gateway supports the SMS over SIP feature. See below for the configuration items on the relevant interface. Item Description SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 42...
See Figure 3-20 for the IMEI interface. Read the agreement carefully and click Accept before you go into the IMEI Modification interface. There are two optional modes for IMEI modification: Manual Modify and Auto Modify. Click Manual Modify to go into the IMEI manual modification SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 43...
Sets the server address and port for Email sending. Port Incoming (POP3), Sets the server address and port for Email receiving. Port Sets whether to encrypt the sending/receiving mails via SSL. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 44...
Sets whether to receive a return receipt telling the mail is sent successfully or not. After configuration, click Save to save the settings into the gateway or click Reset to reset the settings. 3.6.10 SIM Card Figure 3-21 SIM Card List Interface SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 45...
The PIN Manage interface displays the status of the SIM card and the setting status of PIN and PUK. Click Modify to go into the modification interface. See Figure 3-23. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 46...
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See Figure 3-26. Figure 3-26 SIM Card Locked without PIN Click Modify in Figure 3-26 to unlock the SIM card or modify the PIN. See the figure below. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 47...
The base station has the priority to be connected will be listed on the left according to its comprehensive ability. Click Modify to go into the Lock BS interface. The table below explains the items shown on the Lock BS interface. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 48...
Click Modify to go into the Networking Settings Modification interface. See Figure 3-30. Figure 3-30 Networking Settings Modification Interface SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 49...
600. Greeting Shortest Greeting Sets the shortest greeting duration in case the phone is picked up by a man, Duration calculated by ms, with the default value of 180. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 50...
Select one or more ports, click Save to enable the call waiting feature. The state column on the top shows the setting result. Note: This configuration is not supported by the CDMA gateway. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 51...
Blacklist is used to set a number table to forbid some incoming calls; SMS Count is used to calculate the number of short messages from a phone number SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 52...
Click Cancel to cancel the modification. Click Test to set a balance query strategy, and then execute it to test the balance query feature. And this can help to set a proper balance query strategy. See Figure 3-32. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 53...
Call Max Call Time Sets the maximum time length of a call. Time Limit on a Single Sets whether to enable the time limit on calls in a single day. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 54...
See Figure 3-33 for the Name List Timer interface, which contains two parts: Port Timing and Name List Timer Rule. You can add the timing rule to count the call time for the port. Click Add New in Figure 3-33 to add a timing rule. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 55...
TelIP call, click the Setting button to set it. The table below explains the configuration items on the TelIP Auto Route Settings interface. Item Description Route Holding Time Sets the valid time of the route. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 56...
Click Save to save the settings into the gateway, click Reset to restore the configurations. 3.7.6 SMS Count Figure 3-35 SMS Count Interface See Figure 3-35 for the SMS Count interface, which displays such information as the maximum SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 57...
The amount of consecutive calls out from a port. When it reaches or gets greater Consecutive Calls than the set value, the feature Port-to-port Call or Auto Send SMS will be triggered. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 58...
Bill Cycle The cycle to charge. Bill Rate The bill for each charge cycle. After your configuration, click Save to save the above settings into the gateway, click Reset to SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 59...
Station feature is enabled on the SIP Settings interface. The echo cancellation feature for a call conversation over the wireless channel. By Echo Canceller default, this feature is enabled and the effect can reach 128ms. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 60...
After configuration, click Save to save the settings into the gateway, or click Cancel to cancel the settings. 3.8.2 Port Group Figure 3-37 Port Group Settings Interface See Figure 3-37 for the port group settings interface. A port group is a set containing single or SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 61...
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Register Status is set to No, the value of this item is Unregistered; when Register Port Group is set to Yes, the value of this item may be Failed or Registered. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 62...
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Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected. To clear all port groups at a time, click the Clear All button in Figure 3-37. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 63...
“*” which indicates any string. These two configuration items together with Source IP specify a routing rule for calls. Note: “[*]” represents TFM symbol *, while “*” represents any string; Multiple SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 64...
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On the IPTel/IP Routing Rule Configuration interface under the Character mode, you can edit the routing rule list to add a new one or modify an old one. The exact meaning of each element of the rule is described on the page. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 65...
Index 63, Destination IP „192.168.1.101‟ and Destination Port „5060‟ (i.e. default IP address and port of the gateway), having no restriction on Call Initiator, CallerID Prefix SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 66...
On the IPTel/IP CallerID manipulation rule adding interface, you may use the default values of all the configuration items. The table below explains the items on the IPTel/IP CallerID manipulation interface. Item Description SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 67...
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Click Modify in Figure 3-43 to modify a number manipulation rule. The configuration items on the IPTel/IP CallerID manipulation rule modification interface are the same as those on the Add SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 68...
Add New button on the bottom right corner of the list in the above figure. See Figure 3-45 for the TelIP CallerID manipulation rule adding interface. You may use the default values of all the other configuration items herein. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 69...
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‟,‟ is used to separate characters or character ranges, representing alternatives.) For example, 057[1-3,6] represents the string 0571, 0572, 0573 or 0576. Also these items can be set to “*” which SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 70...
3.11.1 Upgrade Via the upgrade interface you can upgrade the WEB, gateway service, kernel and firmware to new versions. Select the upgrade package “*.tar.gz” (The gateway will do MD5 verification before SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 71...
Sets whether to enable the AT debugging feature. By default it is disabled. If it is enabled, AT Debug Enabled the information about AT debugging will be sent out to SYSLOG. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 72...
On the Data Recording interface, click Start to start the recording; click Stop to stop the recording; click Download to download the recorded data. 3.11.4 Call Log Figure 3-47 Call Log Interface SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 73...
After configuration, click Save to apply the new username and password or click Reset to restore the configurations. After changing the username and password, you are required to log in again. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 74...
„System is rebooting, please do not leave this page‟ appears. The gateway will overwrite the current configurations with the uploaded data after restart. Click Cancel to cancel this upload directly. 3.11.8 Factory Reset SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 75...
The address of the server in which the DCMS locates, It can be IP or a domain name. Server Address Note: To configure the domain name, make sure the DNS is already configured and the corresponding domain name is analyzable. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 76...
The information returned during the Ping test, helping you to learn the network Info connection status between the gateway and the destination address. After configuration, click Start to execute the Ping test; click End to terminate it immediately. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 77...
The information returned during the Tracert test, helping you to learn the detailed Info information about the jumps between the gateway and the destination address. After configuration, click Start to execute the Tracert test; click End to terminate it immediately. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 78...
Conversion Time Length The time length of the conversion Call Times The times of the testing call After configuration, click Start to execute the test; click Stop to terminate it immediately. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 79...
Access Control Command Modification interface are the same as those on the Add Access Control Command interface. Note that the item Index cannot be modified. To delete an Access Control Command, check the checkbox before the corresponding index on SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 80...
Apply button and the commands will get valid automatically. 3.11.17 Device Lock This feature is unopened. If you need use it, please contact our technicians to apply for a special link to access the gateway again. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 81...
Flow control unsupported establishment and stay unaffected by the Base Note: Follow the above settings to configure the serial Station capacity. port; or it may work abnormally. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 82...
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SIP devices or PSTN telephones, Q5. Which RTP codecs are supported by the gateway? At present, the supported RTP codecs are: G.711A, G.711u, G.729, G.723, G.722, AMR and iLBC. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 83...
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Step 2: Select a certificate from the client, that is, a configuration file with the suffix of .conf, and then click the „Upload‟ button. The following dialog will appear. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 84...
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(Note: Set as a flag to warn about replayed data packages.) ns-cert-type server comp-lzo (Note: Use the Izo compression which is consistent with the server.) verb 3 ;tls-client SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 85...
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After the VPN featured is opened at the server, use your PCs to connect as a test. If two PCs can PING through each other, it means the server works normally. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 86...
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The system time of the wireless gateway must be consistent with that of the server, or the connection may sometimes fails. After enabling the VPN feature successfully, you can use the virtual IP of the gateway to make calls in both directions IP-->tel and tel-->IP. SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 87...
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Wechat QR Code: Scan the QR code to give attention to us Technical Support Tel: +86-571-88864579 Mobile: +86-18905817070 Email: techsupport@sanhuid.com Email: techsupport@synway.net MSN: synway.support@hotmail.com Sales Department Tel: +86-571-88860561 Tel: +86-571-88864579 Fax: +86-571-88850923 Email: sales@synway.net SMG Series Wireless Gateway User Manual (Version 2.1.0) Page 88...
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