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Sunway SMG Series User Manual

Digital gateway
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Synway SMG Series Digital Gateway
SMG2030L
SMG2060L
Digital Gateway
Version 1.6.5
Synway Information Engineering Co., Ltd
www.synway.net

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  • Page 1 Synway SMG Series Digital Gateway SMG2030L SMG2060L Digital Gateway Version 1.6.5 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration................iv Revision History..................v Chapter 1 Product Introduction ............1 Typical Application ..................1 Feature List....................2 Hardware Description ..................3 Alarm Info ...................... 4 Chapter 2 Quick Guide ..............6 Chapter 3 WEB Configuration............10 System Login ....................
  • Page 3 Synway Information Engineering Co., Ltd Route Settings ..................... 68 3.8.1 Routing Parameters ....................68 3.8.2 IP to PSTN......................68 3.8.3 PSTN to IP......................71 Number Filter ....................73 3.9.1 Whitelist ........................74 3.9.2 Blacklist ........................76 3.9.3 Number Pool......................77 3.9.4 Filtering Rule......................78 3.10 Number Manipulation................... 81 3.10.1 IP to PSTN CallerID ....................81 3.10.2...
  • Page 4 Synway Information Engineering Co., Ltd Appendix E Technical/sales Support ..........136 SMG2030L&SMG2060L Series Digital Gateway User Manual (Version 1.6.5) Page iii...

  • Page 5: Copyright Declaration

    Synway Information Engineering Co., Ltd Copyright Declaration All rights reserved; no part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, without prior written permission from Synway Information Engineering Co., Ltd (hereinafter referred to as ‘Synway’). Synway reserves all rights to modify this document without prior notice.

  • Page 6: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.6.5 2017-06 Initial publication. Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SMG2030L&SMG2060L Series Digital Gateway User Manual (Version 1.6.5) Page v...

  • Page 7: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SMG Series Digital Gateway! The Synway SMG series digital gateway products (hereinafter referred to as ‘SMG digital gateway’) are mainly used for connecting PSTN or enterprise PBX with the IP telephony network or IP PBX.

  • Page 8: Feature List

    Synway Information Engineering Co., Ltd 1.2 Feature List Basic Features Description Call initiated from PSTN to a designated SIP trunk, via routing and number PSTN Call manipulation. Call initiated from IP to a designated PCM trunk, via routing and number IP Call manipulation.

  • Page 9: Hardware Description

    Synway Information Engineering Co., Ltd Three options available: ERROR, WARNING, INFO SysLog Type 1.3 Hardware Description The SMG digital gateway integrates embedded LINUX system within the POWERPC+DSP hardware architecture. It has 1/2 E1/T1 ports and 2 100Mb/s Ethernet ports (LAN1 and LAN2) on the chassis.

  • Page 10: Alarm Info

    Synway Information Engineering Co., Ltd Amount: 1 Type: RS-232 Baud Rate: 115200 bps Connector: RJ45 (See Figure 1-5 for signal definition) Console Port Data Bits: 8 bits Stop Bit: 1 bit Parity Unsupported Flow Control Unsupported External Power Supply Voltage: 12V, positive inside and negative outside; Current: ≥3A. Interface Button Description...
  • Page 11 Synway Information Engineering Co., Ltd Upon startup: Device is running normally. Light up In runtime: Device goes abnormal. Flash System is abnormal. Note:  The startup process consists of two stages: System Booting and Gateway Service Startup. The system booting costs about 1 minute and once it succeeds, both the run indicator and the alarm indicator light up.

  • Page 12: Chapter 2 Quick Guide

    This chapter is intended to help you grasp the basic operations of the SMG digital gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things.  SMG Series Digital Gateway *1 External 12V Power Adapter *1  ...
  • Page 13 Synway Information Engineering Co., Ltd required to log in again. Step 6: Modify IP address of the gateway. You can modify the IP address of the gateway via ‘System Tools  Network’ on the WEB interface to put it within your company’s LAN. Refer to 3.11.1 Network for detailed instructions about IP modification.
  • Page 14 Synway Information Engineering Co., Ltd Step 2: Add the IP address of the remote SIP terminal configured in Step 1 into the corresponding SIP trunk group. Refer to ‘SIP Settings  SIP Trunk Group’ for detailed instructions. Select the SIP trunk configured in Step 1 as ‘SIP Trunks’. You may use the default values for the other configuration items.
  • Page 15 Synway Information Engineering Co., Ltd Example: Provided the PCM used for call conversation is PCM[1]. Add PCM Trunk Group 0, check the checkbox before PCM[1] and keep the default values for the other configuration items. Step 5: Add routing rules. Refer to ‘Route Settings  PSTNIP’ for detailed instructions. Select the PCM trunk group set in Step 4 as ‘Call Initiator’...

  • Page 16: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both ‘admin’. You can change the username and the password via ‘System Tools ...
  • Page 17 Synway Information Engineering Co., Ltd Figure 3-2 Main Interface SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 11...

  • Page 18: Operation Info

    Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes six parts: System Info, PSTN Status, PCM Info, Call Monitor, Call Count and Warning Info showing the current running status of the gateway. See Figure 3-3. Figure 3-3 Operation Info SMG2030L&SMG2060L Series Digital Gateway User Manual (Version 1.6.5) Page 12...

  • Page 19: System Info

    Synway Information Engineering Co., Ltd 3.2.1 System Info Figure 3-4 System Info Interface See Figure 3-4 for the system info interface. You can click Refresh to obtain the latest system information. The table below explains the items shown in Figure 3-4. Item Description MAC address of LAN 1 or LAN 2.
  • Page 20 Synway Information Engineering Co., Ltd The amount of receive packets after the gateway’s startup, including three Receive Packets categories: All, Error and Drop. The amount of transmit packets after the gateway’s startup, including three Transmit Packets categories: All, Error and Drop. The current speed of data receiving and transmitting.

  • Page 21: Pstn Status

    Synway Information Engineering Co., Ltd 3.2.2 PSTN Status Figure 3-5 PSTN Status Interface for E1 Lines Figure 3-6 PSTN Status Interface for T1 Lines See Figure 3-5 and Figure 3-6 for the PSTN status interface which shows the real-time status of each PCM on the gateway, including line synchronization, signaling link information and channel states.
  • Page 22 Synway Information Engineering Co., Ltd E1/T1. State Color Description Frame synchronization normal. The synchronization Frame Sync status is 0x0. Configuration errors or hardware failure. You can move the mouse onto the icon for the hexadecimal value for synchronization status which consists of 16 bits and bit 0 is the lowest valid bit.
  • Page 23 Synway Information Engineering Co., Ltd The channel is blocked by the local application program Local Block and cannot receive incoming calls. The channel is blocked by the specific circuit/circuit Remote Block group blocking messages sent from the remote PBX and cannot make outgoing calls. The channel is blocked by the local end so as not to Both Block receive incoming calls, meanwhile, it is blocked by the...

  • Page 24: Pcm Info

    Synway Information Engineering Co., Ltd 3.2.3 PCM Info Figure 3-8 PCM Info Interface See Figure 3-8 for the PCM Info interface. It displays the detailed information of E1 lines, facilitating the check on whether the PCM line is stable as well as the troubleshooting. Select a PCM channel via the drop down list on the right top corner.
  • Page 25 Synway Information Engineering Co., Ltd Monitored CallerID, ， Sets the condition for the call monitoring. You can set to monitor the calls by Monitored CalleeID CallerID, CalleeID or remote address. Monitored Remote Address Selects the LAN port which is used to monitor the calls. Monitoring LAN Port The number of the PCM, which starts from 0.

  • Page 26: Call Count

    Synway Information Engineering Co., Ltd 3.2.5 Call Count Figure 3-10 Call Count Interface See Figure 3-10 for the call count Interface. The above list shows the detailed information about all the calls counted from the startup of the gateway service to the latest open or refresh of this interface.
  • Page 27 Synway Information Engineering Co., Ltd The number of the invite messages received per second. INVITE The number of the PCM trunk, numbered from 0 Trunk No. The signaling protocol applied on the digital trunk, including: ISDN User Side, ISDN Signaling Type Network Side and SS1.

  • Page 28: Warning Info

    Synway Information Engineering Co., Ltd 3.2.6 Warning Info Figure 3-11 Warning Information Interface See Figure 3-11 for the Warning Information interface. All the warning information will be output and displayed on this interface. 3.3 SIP Settings SIP Settings includes five parts: SIP, SIP Trunk, SIP Register, SIP Account, SIP Trunk Group and Media.

  • Page 29: Sip Settings

    Synway Information Engineering Co., Ltd 3.3.1 SIP Settings SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 23...
  • Page 30 Synway Information Engineering Co., Ltd SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 24...
  • Page 31 Synway Information Engineering Co., Ltd Figure 3-13 SIP Settings Interface See Figure 3-13 for the SIP settings interface where you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 32 Synway Information Engineering Co., Ltd There are two optional ways to obtain or send the called party number: from Obtain/Send CalleeID “To” Field or from “Request” Field. The default value is from “Request” Field. from Sets whether to have the invite message include some header information, two options available now: P-Asserted-Identity and P-Preferred-Identity.
  • Page 33 Synway Information Engineering Co., Ltd Filter Out Fake Calls Once this feature is enabled, those outgoing calls from PSTN whose callerID is (CallerID is the same as the same as calleeID will be forbidden. The default value is disabled. CalleeID) Once this feature is enabled, the gateway will reply the source address in the Auto Reply of Source invite message.

  • Page 34: Sip Trunk

    Synway Information Engineering Co., Ltd Sets the maximum time for the SIP channel to wait for the RTP packet. If no RTP packet is received within the specified time period, the channel will enter Maximum Wait RTP the pending state automatically and release the call. The default value is 0, Time calculated by s.
  • Page 35 Synway Information Engineering Co., Ltd Figure 3-15 Add New SIP Trunk The table below explains the items shown in Figure 3-15. Item Description The unique index of each SIP trunk. Index More information about each SIP trunk group. Description Address of the SIP trunk, i.e. the IP address or domain name of the remote SIP Remote Address terminal which will establish call conversation with the gateway.
  • Page 36 Synway Information Engineering Co., Ltd The work period for the gateway, You can specify a certain period for the gateway to Working Period, make calls. By default, the gateway is allowed to make calls any time in the day (24 Period Hours).

  • Page 37: Sip Register

    Synway Information Engineering Co., Ltd Figure 3-16 Modify SIP Trunk To delete a SIP trunk, check the checkbox before the corresponding index in Figure 3-14 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page;...
  • Page 38 Synway Information Engineering Co., Ltd Figure 3-18 Add SIP Register Interface The table below explains the items shown in the above figure. Item Description The unique index of each SIP register. Index The number of the SIP trunk which registers to the SIP server. SIP Trunk No.
  • Page 39 Synway Information Engineering Co., Ltd Validity period of the SIP registry. Once the registry is overdue, the gateway should be registered again. Range of value: 10~3600, calculated by s, with the default value of Register Expires 3600. Once this feature is enabled, the gateway will send signaling messages to the corresponding externally bound address and port when it registers to the server.

  • Page 40: Sip Account

    Synway Information Engineering Co., Ltd Figure 3-20 SIP Register Modification Interface To delete a SIP register, check the checkbox before the corresponding index in Figure 3-19 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page;...
  • Page 41 Synway Information Engineering Co., Ltd Figure 3-22 Add New SIP Account The table below explains the items shown in above figures. Item Description The unique index of each SIP account. Index The number of the SIP trunk to which the SIP account is registered. SIP Trunk No.

  • Page 42: Sip Trunk Group

    Synway Information Engineering Co., Ltd Figure 3-23 Modify SIP Account To delete a SIP account, check the checkbox before the corresponding index in Figure 3-21 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page;...
  • Page 43 Synway Information Engineering Co., Ltd Figure 3-25 Add New SIP Trunk Group The table below explains the items shown in Figure 3-25. Item Description The unique index of each SIP trunk group, which is mainly used in the configuration Index of routing rules and number manipulation rules to correspond to SIP trunk groups.
  • Page 44 Synway Information Engineering Co., Ltd settings. Click Modify in Figure 3-24 to modify a SIP trunk group. See Figure 3-26 for the SIP trunk group modification interface. The configuration items on this interface are the same as those on the Add New SIP Trunk Group interface.

  • Page 45: Media Settings

    Synway Information Engineering Co., Ltd 3.3.6 Media Settings Figure 3-27 Media Settings Interface See Figure 3-27 for the media settings interface where you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 46 Synway Information Engineering Co., Ltd Item Description Sets the mode for the IP channel to send DTMF signals. The optional values are DTMF Transmit RFC2833, In-band, Signaling, RFC2833+Signaling and In-band+Signaling, with the Mode default value of RFC2833. Payload of the RFC2833 formatted DTMF signals on the IP channel. Range of RFC2833 Payload value: 90~127, with the default value of 101.

  • Page 47: Pcm Settings

    Synway Information Engineering Co., Ltd Adjusts the voice gain of call from IP to the remote end. The value must be a Voice Gain Output multiple of 3. Range of value: -24~24, calculated by dB, with the default value of 0. from IP Sets CODECs for the IP end to establish a call conversation.
  • Page 48 Synway Information Engineering Co., Ltd Figure 3-28 PCM Settings SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 42...

  • Page 49: Pstn

    Synway Information Engineering Co., Ltd 3.4.1 PSTN Figure 3-29 PSTN Settings Interface See Figure 3-29 for the PSTN Settings interface. The table below explains the items shown in the above figure. SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 43...
  • Page 50 Synway Information Engineering Co., Ltd Item Description Actual type of the line connected with the E1/T1 interface on the gateway. Interface Currently, only E1/T1 is supported. Sets the voice data encoding format for the voice channels on the digital trunk. Encoding Format The optional values are A-law and u-law, with the default value of A-law.

  • Page 51: Circuit Maintenance

    Synway Information Engineering Co., Ltd Sets whether to forward the call back to the PSTN side as it fails to start from PSTN to IP, including three options: Disable, SIP call forwarding unavailable and PSTN Call Forwarding Enable call forwarding immediately, with the default value of disable. Sets the local SIP trunk group No.
  • Page 52 Synway Information Engineering Co., Ltd Figure 3-31 PCM Settings Interface See Figure 3-31 for the PCM settings interface. The above list shows the detailed information and configurations of each PCM. The table below explains the items shown in the above figure. Item Description The number of the PCM, numbered from 0.

  • Page 53: Pcm Trunk

    Synway Information Engineering Co., Ltd Figure 3-32 Modify PCM The table below explains the other configuration items on the PCM modification interface. Item Description Check this item to apply the above settings (excluding Clock) to all PCMs. Apply to All PCMs After configuration, click Save to save the settings into the gateway or click Close to cancel the settings.
  • Page 54 Synway Information Engineering Co., Ltd Figure 3-34 Add PCM Trunk Interface Figure 3-35 PCM Trunk Batch Add Interface The table below explains the items shown in the above figure. Item Description The unique index of each PCM trunk Index SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 48...
  • Page 55 Synway Information Engineering Co., Ltd The number of the PCM, numbered from 0. PCM NO. Sets the TS included in this PCM which can make incoming/outgoing calls. Including Ts Sets the PCM included in the PCM trunk. Including PCM After configuration, click Save to save the settings into the gateway or click Close to cancel the settings.

  • Page 56: Pcm Trunk Group

    Synway Information Engineering Co., Ltd 3.4.5 PCM Trunk Group Figure 3-38 PCM Trunk Group Settings See Figure 3-38 for the PCM trunk group settings interface. A new PCM trunk group can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-39 for the PCM trunk group adding interface.
  • Page 57 Synway Information Engineering Co., Ltd When the PCM trunk group receives a call, it will choose a PCM trunk based on the select mode set by this configuration item to ring. The optional values and their corresponding meanings are described in the table below. Option Description Search for an idle PCM trunk in the ascending order of...

  • Page 58: Number-Receiving Rule

    Synway Information Engineering Co., Ltd selected items and check the unselected. To clear all PCM trunk groups at a time, click the Clear All button in Figure 3-38. 3.4.6 Number-receiving Rule The gateway uses a number-receiving plan to filter the numbers received from PSTN. Only those numbers which match the plan will be processed.
  • Page 59 Synway Information Engineering Co., Ltd Up to 200 number-receiving rules can be configured in the gateway, and the maximum length of each number-receiving rule is 64 characters. See below for the meaning of each character in the number-receiving rule. The gateway will do instant matching for your receiving number based on the number-receiving rule and regard your receiving as finished upon receiving ‘#’...

  • Page 60: Reception Timeout

    Synway Information Engineering Co., Ltd Any 8-digit number starting with 801, 802, 80[1-9]xxxxx 803, 804, 805,.806, 807, 808 or 809 800xxxxxxx Any 10-digit number starting with 800 Any 8-digit number starting with 41, 42, 4[1-9]xxxxxx 43, 44, 45, 46, 47, 48 or 49. Any 8-digit number starting with 401, 402, 40[1-9]xxxxx 403, 404, 405, 406, 407, 408 or 409...

  • Page 61: Pstn Forwarding

    Synway Information Engineering Co., Ltd Item Description Sets the largest interval between two digits of a receiving number. Range of value: 0~10, calculated by s, with the default value of 1. In case your number-receiving rules do not include “.”, the call will fail if there is no digit received or no number-receiving rule matched during this interval;...
  • Page 62 Synway Information Engineering Co., Ltd Figure 3-47 PSTN Forwarding Number Table Adding Interface The table below explains the items shown in above figures. Item Description The corresponding number for the call to be forwarded. The CallerID of the PSTNIP incoming call. CallerID The CalleeID of the IPPSTN outgoing call.

  • Page 63: Isdn Settings

    Synway Information Engineering Co., Ltd Figure 3-49 PSTN Forwarding Number Table Modification Interface To delete a piece of number table, check the checkbox before the corresponding index in Figure 3-48 and click the Delete button. To clear all forwarding number tables at a time, click the Clear All button in Figure 3-48.

  • Page 64: Isdn

    Synway Information Engineering Co., Ltd 3.5.1 ISDN Figure 3-51 ISDN Settings Interface See Figure 3-51 for the ISDN settings interface where users can configure the general ISDN parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 65 Synway Information Engineering Co., Ltd Sets whether to send the message of automatic link building for the ISDN at ISDN user Auto Link Building side or network side. By default this feature is enabled. Sets whether to enable the feature of CRC check for the digital trunk at ISDN user side CRC Check or network side.

  • Page 66: Number Parameter

    Synway Information Engineering Co., Ltd Sets the number type and numbering scheme for the redirecting number in the SETUP message during the outgoing call, The optional values are: National number, Default Redirecting International number, Network number, Subscriber number and Unknown, with the Number Type default value of National number.
  • Page 67 Synway Information Engineering Co., Ltd Figure 3-53 Add New Calling Party Number Parameter Figure 3-54 Add New Called Party Number Parameter The table below explains the items shown in above figures. Item Description Sets whether to judge the prefix of the CallerID/CalleeID which hasn’t been CallerID/CalleeID Prefix manipulated, with the default value of disabled, that is, only judge the prefix of before Number...
  • Page 68 Synway Information Engineering Co., Ltd Set whether to enable the feature of setting this parameter only if the Set if Redirecting Redirecting Number is available. Number Available After configuration, click Save to save the above settings into the gateway or click Close to cancel the settings.

  • Page 69: Redirecting Number (Hidden Item)

    Synway Information Engineering Co., Ltd Note: If there are two or more calling/called party numbers with the same prefix, the one numbered the smallest is valid and all the others become invalid. 3.5.3 Redirecting Number (Hidden item) Figure 3-57 Redirecting Number Pool Interface After you enter http://the IP address of your gateway/gfhmc.php in the address column of the browser, the Redirecting Number Pool for ISDN will appear on the web.
  • Page 70 Synway Information Engineering Co., Ltd The corresponding number for an added redirecting number. The value range is 0~99. A string of numbers at the beginning of a calling party number, which can be CallerID Prefix numbers or “*” (indicating any string). A string of numbers at the beginning of a called party number, which can be CalleeID Prefix numbers or “*”...

  • Page 71: Ss1 Settings

    Synway Information Engineering Co., Ltd 3.6 SS1 Settings Figure 3-60 SS1 Settings Interface See Figure 3-60 for the SS1 settings interface. This interface appears only when the configuration item Signaling Protocol on the PCM settings interface is set to SS1. You can set general information of SS1.

  • Page 72: Fax Settings

    Synway Information Engineering Co., Ltd Sets the value of the timer T5, calculated by second, with the default value of 60. ACK Wait Timeout Sets the KA signal (calling party’s category at the local end) sent in an outgoing Calling Party’s call.
  • Page 73 Synway Information Engineering Co., Ltd Item Description The real-time IP fax mode. The optional values are T.38, Pass-through and Disable, with the default value of T.38. Setting this item to Disable means to disable both Fax Mode T.38 and Pass-through. Version of T.38 which is defined by ITU-T.

  • Page 74: Route Settings

    Synway Information Engineering Co., Ltd 3.8 Route Settings Route Settings is used to specify the routing rules for calls on two directions: IPPSTN and PSTNIP. See Figure 3-64. Figure 3-64 Route Settings 3.8.1 Routing Parameters Figure 3-65 Routing Parameters Configuration Interface See Figure 3-65 for the routing parameters configuration interface.
  • Page 75 Synway Information Engineering Co., Ltd Figure 3-67 Add New Routing Rule (IPPSTN) The table below explains the items shown in the above figure. Item Description The unique index of each routing rule, which denotes its priority. A routing rule with a smaller index value has a higher priority.
  • Page 76 Synway Information Engineering Co., Ltd A string of numbers at the beginning of the calling/called party number. This item can be set to a specific string or “*” which indicates any string. These two configuration items together with Call Initiator can specify the calls which apply to a routing rule.

  • Page 77: Pstn To Ip

    Synway Information Engineering Co., Ltd Figure 3-68 Modify Routing Rule (IPPSTN) To delete a routing rule, check the checkbox before the corresponding index in Figure 3-66 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page;...
  • Page 78 Synway Information Engineering Co., Ltd Figure 3-70 Add New Routing Rule (PSTNIP) The table below explains the items shown in the above figure. Item Description The unique index of each routing rule, which denotes its priority. A routing rule with a smaller index value has a higher priority.

  • Page 79: Number Filter

    Synway Information Engineering Co., Ltd Figure 3-71 Modify Routing Rule (PSTNIP) To delete a routing rule, check the checkbox before the corresponding index in Figure 3-69 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page;...

  • Page 80: Whitelist

    Synway Information Engineering Co., Ltd 3.9.1 Whitelist Figure 3-73 Whitelist Setting Interface See Figure 3-73 for the Whitelist Setting Interface, which includes two parts: CallerID Whitelist and CalleeID Whitelist. A new CallerID/CalleeID whitelist can be added by the Add New button. See Figure 3-74, Figure 3-75 for CallerID/CalleeID whitelist adding interface.
  • Page 81 Synway Information Engineering Co., Ltd Figure 3-75 Add New CalleeIDs in Whitelist Interface The table below explains the items shown in above figures. Item Description The corresponding Group ID for CallerIDs/CalleeIDs in the whitelist. The value Group range is 0~7. The corresponding No.

  • Page 82: Blacklist

    Synway Information Engineering Co., Ltd Figure 3-77 Modify CalleeIDs in Whitelist To delete a CallerIDs/CalleeIDs in the whitelist, check the checkbox before the corresponding index in Figure 3-73 and click the ‘Delete’ button. To clear all CallerIDs/CalleeIDs in the whitelist at a time, click the Clear All button in Figure 3-73.

  • Page 83: Number Pool

    Synway Information Engineering Co., Ltd 3.9.3 Number Pool Figure 3-79 Number Pool Setting Interface See Figure 3-79 for the Number Pool Setting interface. A new number pool can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-80 for the Number Pool adding interface.

  • Page 84: Filtering Rule

    Synway Information Engineering Co., Ltd New Number Pool interface. Figure 3-81 Modify Number Pool Interface To delete a number pool, check the checkbox before the corresponding index in Figure 3-79 and click the ‘Delete’ button. To clear all number pools at a time, click the Clear All button in Figure 3-79.
  • Page 85 Synway Information Engineering Co., Ltd Figure 3-83 Add New Filtering Rule The table below explains the items shown in the above figure. Item Description The corresponding number for a filtering rule. The value range is 0~99. The Group No. of CallerIDs saved on the whitelist setting interface. CallerID Whitelist The Group No.
  • Page 86 Synway Information Engineering Co., Ltd Select a Group No. which is set in the blacklist from the number pool as the CalleeID CalleeID Pool in pool in blacklist. Blacklist Select a Group No. which is set in the whitelist from the number pool as the original Original CalleeID CalleeID pool in whitelist.

  • Page 87: Number Manipulation

    Synway Information Engineering Co., Ltd click the ‘Delete’ button. To clear all filtering rules at a time, click the Clear All button in Figure 3-82. 3.10 Number Manipulation Number Manipulation includes seven parts: IPPSTN CallerID, IPPSTN CalleeID, IPPSTN Original CalleeID, PSTNIP CallerID, PSTNIP CalleeID, PSTNIP Original CalleeID and CallerID Pool.
  • Page 88 Synway Information Engineering Co., Ltd Figure 3-87 Add IPPSTN CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call Index matches several number manipulation rules, it will be processed according to the one with the highest priority.
  • Page 89 Synway Information Engineering Co., Ltd If this item is set to Yes, it indicates that the number manipulation rule is only With Original applicable to the calls with original CalleeID/redirecting number. The default value is CalleeID The amount of digits to be deleted from the left end of the number. If the value of Stripped Digits from this item exceeds the length of the current number, the whole number will be Left...

  • Page 90: Ip To Pstn Calleeid

    Synway Information Engineering Co., Ltd Figure 3-88 Modify IPPSTN CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-86 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 91: Ip To Pstn Original Calleeid

    Synway Information Engineering Co., Ltd 3.10.3 IP to PSTN Original CalleeID The number manipulation process for IPPSTN Original CalleeID is almost the same as that for IPPSTN CallerID; only the number to be manipulated changes from CallerID to Original CalleeID. See Figure 3-90 for IPPSTN Original CalleeID manipulation interface. The ...
  • Page 92 Synway Information Engineering Co., Ltd Figure 3-92 Add PSTNIP CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call Index matches several number manipulation rules, it will be processed according to the one with the highest priority.
  • Page 93 Synway Information Engineering Co., Ltd If this item is set to Yes, it indicates that the number manipulation rule is only With Original applicable to the calls with original CalleeID/redirecting number. The default value is CalleeID The amount of digits to be deleted from the left end of the number. If the value of Stripped Digits from this item exceeds the length of the current number, the whole number will be Left...

  • Page 94: Pstn To Ip Calleeid

    Synway Information Engineering Co., Ltd Figure 3-93 Modify PSTNIP CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-91 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 95: Pstn To Ip Original Calleeid

    Synway Information Engineering Co., Ltd 3.10.6 PSTN to IP Original CalleeID The number manipulation process for PSTNIP Original CalleeID is almost the same as that for PSTNIP CallerID; only the number to be manipulated changes from CallerID to Original CalleeID. See Figure 3-95 for the PSTNIP Original CalleeID manipulation interface. The ...
  • Page 96 Synway Information Engineering Co., Ltd Figure 3-97 Add New CallerID Interface The table below explains the items shown in above figures. Item Description  PSTN Outbound Sets the times of the outbound calls for the numbers in IPPSTN CallerID Pool. Calls with Designated CallerID Sets the starting time to start the IPPSTN Outbound Calls with Designated...

  • Page 97: System Tools

    Synway Information Engineering Co., Ltd Figure 3-98 Modify CallerID Interface To delete a CallerID in the pool, check the checkbox before the corresponding index in Figure 3-96 and click the ‘Delete’ button. To clear all CallerIDs in the pool at a time, click the Clear All button in Figure 3-96.
  • Page 98 Synway Information Engineering Co., Ltd Figure 3-99 System Tools SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 92...

  • Page 99: Network

    Synway Information Engineering Co., Ltd 3.11.1 Network Figure 3-100 Network Settings Interface See Figure 3-100 for the network settings interface. A gateway has two LANs, each of which can be configured with independent IP address, subnet mask, default gateway and DNS server. The Bond feature when enabled will make the information of LAN1 and LAN2 duplicated and backed up.so as to realize the hot-backup function between LAN1 and LAN2.

  • Page 100: Authorization

    Synway Information Engineering Co., Ltd detection may cause abnormity in network interface. After configuration, click Save to save the above settings into the gateway or click Reset to restore the configurations. After changing the IP address, you shall log in the gateway again using your new IP address.

  • Page 101: Management

    Synway Information Engineering Co., Ltd 3.11.3 Management SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 95...
  • Page 102 Synway Information Engineering Co., Ltd Figure 3-102 Management Parameters Setting Interface See Figure 3-102 for the Management Parameters Setting interface. The table below explains the items shown in the above figure. Item Description The port which is used to access the gateway via WEB. The default value is 80. WEB Port Sets the IP addresses which can access the gateway via WEB.

  • Page 103: Ip Routing Table

    Synway Information Engineering Co., Ltd Sets the time to restart the gateway regularly. Restart Time The system time. Check the checkbox before Modify and change the time in the edit box. System Time The time zone of the gateway. Time Zone 3.11.4 IP Routing Table IP Routing Table is used to set the route for the LAN port when two network ports both transport SIP.

  • Page 104: Access Control

    Synway Information Engineering Co., Ltd Figure 3-104 Routing Table List Click Modify in Figure 3-104 to modify a routing. See Figure 3-105 for the routing table modification interface. The configuration items on this interface are the same as those on the Add Routing Table interface.
  • Page 105 Synway Information Engineering Co., Ltd Figure 3-107 Add Access Control Command Interface Input a piece of command into the Command item and click Save to save the settings to the gateway. Click Close to cancel your settings. After that. click Apply to make the new command valid.

  • Page 106: Centralized Manage

    Synway Information Engineering Co., Ltd 3.11.6 Centralized Manage Figure 3-109 Centralized Manage Setting Interface See Figure 3-109 for the Centralized Manage Setting interface. The gateway can register to a centralized management platform and accept the management of the platform. The table below explains the items shown in above figures.

  • Page 107: Sip Account Generator

    Synway Information Engineering Co., Ltd Monitoring Port for SNMP on the gateway. Monitoring Port Community string used for information acquisition. Community String The account of SNMP, only valid when the SNMP version is set to V3. Account The grade of SNMP, three options available: Neither authenticated nor encrypted, Authenticated but not encrypted and Authenticated and encrypted, with the default Grade value of Neither authenticated nor encrypted.

  • Page 108: Configuration File

    Synway Information Engineering Co., Ltd 3.11.8 Configuration File Figure 3-111 Configuration File Interface See Figure 3-111 for the Configuration File interface, including three files: SMGConfig.ini, ShConfig.ini. You can check and modify the items in these configuration files through this interface. Configurations about the gateway server, such as route rules, number manipulation, number filter and so on, are included in SMGConfig.ini;...

  • Page 109: Signaling Capture

    Synway Information Engineering Co., Ltd 3.11.9 Signaling Capture Figure 3-112 Signaling Capture Interface See Figure 3-112 for the Signaling Capture interface. Data Capture is used to capture data on the network interface you choose. Click Start to start capturing data (up to 400M for SMG2000 series; up to 800M for SMG3000 series) on the corresponding network interface.

  • Page 110: Signaling Call Test

    Synway Information Engineering Co., Ltd 3.11.10 Signaling Call Test Figure 3-113 Signaling Call Test Interface See Figure 3-113 for the Signaling Call Test interface. This feature can help to test whether the route and the number manipulation already configured are proper or not, and whether the call can succeed or not.
  • Page 111 Synway Information Engineering Co., Ltd The PCM trunk group number you are required to select if choosing PSTNIP in PCM Trunk Group No. Test Type. The CallerID for the signaling call test. CallerID The CalleeID for the signaling call test. CalleeID Original The original CalleeID/Redirecting Number for the signaling call test.

  • Page 112: Signaling Call Track

    Synway Information Engineering Co., Ltd 3.11.11 Signaling Call Track Figure 3-114 Call Track Interface See Figure 3-114 for the Call Track Interface, including three modes: Filter CallerID, Filter CalleeID and Filter None. This is mainly used to output and save call information, facilitating call trace and problem debugging.

  • Page 113: Ping Test

    Synway Information Engineering Co., Ltd 3.11.12 PING Test Figure 3-115 Ping Test Interface See Figure 3-115 for the Ping Test interface. A Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items shown in the above figure.

  • Page 114: Tracert Test

    Synway Information Engineering Co., Ltd 3.11.13 TRACERT Test Figure 3-116 Tracert Test Interface See Figure 3-116 for the Tracert Test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure.

  • Page 115: Modification Record

    Synway Information Engineering Co., Ltd 3.11.14 Modification Record Figure 3-117 Modification Interface The Modification Record interface is used to check the modification record on the web configuration. Click Check and the modification record will be shown on the dialog box. See Figure 3-117.

  • Page 116: Factory Reset

    Synway Information Engineering Co., Ltd choose the file in the pull-down list and then click Backup to start. To upload a file to the gateway, you shall first choose the file type in the pull-down list, then select it via Browse…, and at last click Upload.

  • Page 117: Change Password

    Synway Information Engineering Co., Ltd 3.11.18 Change Password Figure 3-121 Password Changing Interface See Figure 3-121 for the Password Changing interface where you can change username and password of the gateway. Enter the current password, the new username and password, and then confirm the new password.

  • Page 118: Restart

    Synway Information Engineering Co., Ltd Figure 3-123 Unlock Device Interface 3.11.20 Restart Figure 3-124 Service/System Restart Interface See Figure 3-124 for the Restart interface. Click Restart on the service restart interface to restart the gateway service or click Restart on the system restart interface to restart the whole gateway system.

  • Page 119: Chapter 4 Typical Applications

    Synway Information Engineering Co., Ltd Chapter 4 Typical Applications 4.1 Application 1 Headquarters … … Router SMG Digital Gateway IP Address: 192.168.1.101 Branch A Router Internet SMG Digital Gateway IP Address: 192.168.10.101 Branch B Router SMG Digital Gateway IP Address: 192.168.100.101 Note: In this application, we assume that Branch A, Branch B and the headquarter have established VLAN using VPN technology.

  • Page 120: Configurations For Headquarters

    Synway Information Engineering Co., Ltd Call from Branch A to the headquarters: 9+EXT Call from Branch A to Branch B: 7+EXT Make an outbound call from Branch A: 0+Number Call from Branch B to the headquarters: 9+EXT Call from Branch B to Branch A: 8+EXT Make an outbound call from Branch B: 0+Number 4.1.1 Configurations for Headquarters Configure SIP Settings for the headquarters.
  • Page 121 Synway Information Engineering Co., Ltd SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 115...
  • Page 122 Synway Information Engineering Co., Ltd Figure 4-2 Add the IP addresses of the gateways at Branch A and Branch B into the SIP trunks. Figure 4-3 Add the SIP trunks at Branch A and Branch B into the corresponding SIP trunk groups. Figure 4-4 Set PCM.
  • Page 123 Synway Information Engineering Co., Ltd Figure 4-7 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-8 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 124: Configurations For Branch A

    Synway Information Engineering Co., Ltd Figure 4-11 4.1.2 Configurations for Branch A Configure SIP Settings for Branch A. SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 118...
  • Page 125 Synway Information Engineering Co., Ltd SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page 119...
  • Page 126 Synway Information Engineering Co., Ltd Figure 4-12 Add the IP addresses of the gateways at the headquarters and Branch B into the SIP trunks. Figure 4-13 Add the SIP trunks at the headquarters and Branch B into the corresponding SIP trunk groups.
  • Page 127 Synway Information Engineering Co., Ltd Figure 4-17 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-18 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 128: Configurations For Branch B

    Synway Information Engineering Co., Ltd Figure 4-21 4.1.3 Configurations for Branch B Configure SIP Settings for Branch B. SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page...
  • Page 129 Synway Information Engineering Co., Ltd SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page...
  • Page 130 Synway Information Engineering Co., Ltd Figure 4-22 Add the IP addresses of the gateways at the headquarters and Branch A into the SIP trunks. Figure 4-23 Add the SIP trunks at the headquarters and Branch A into the corresponding SIP trunk groups.
  • Page 131 Synway Information Engineering Co., Ltd Figure 4-27 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-28 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 132: Application 2

    Synway Information Engineering Co., Ltd Figure 4-31 4.2 Application 2 Headquarters IP PBX Subscriber IP Phone IP Phone IP Address: 192.168.200.1 Terminal Router SMG Digital Gateway … … IP Address: 192.168.1.101 Subscriber Branch A IP Phone IP Phone Terminal Internet Router SMG Digital Gateway IP Address: 192.168.10.101...

  • Page 133: Configurations For Headquarters

    Synway Information Engineering Co., Ltd 4.2.1 Configurations for Headquarters Configure SIP Settings for the headquarters. SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page...
  • Page 134 Synway Information Engineering Co., Ltd SMG2030L&SMG2060LSeries Digital Gateway User Manual (Version 1.6.5) Page...
  • Page 135 Synway Information Engineering Co., Ltd Figure 4-33 Add the IP address of the IP PBX into the SIP trunk. Figure 4-34 Add the SIP trunk into the corresponding SIP trunk group. Figure 4-35 Set PCM. Figure 4-36 Add PCM trunk Figure 4-37 Add PCM trunk into the corresponding PCM trunk group.

  • Page 136: Configurations For Branches

    Synway Information Engineering Co., Ltd Figure 4-38 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-39 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 137: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications console port; or it may work abnormally. Dimensions 190×30×120 mm Power Requirements Input voltage: 12V DC ±10% Weight About 0.65 kg Input power: ≥ 3A DC Maximum power consumption ： ≤8W Environment Operating temperature: 0 ℃...

  • Page 138: Appendix B Troubleshooting

    Synway Information Engineering Co., Ltd Appendix B Troubleshooting What to do if I forget the IP address of the SMG digital gateway? Long press the Reset button on the gateway to restore to factory settings. Thus the IP address will be restored to its default value: LAN1: 192.168.1.101 LAN2: 192.168.0.101 In what cases can I conclude that the SMG digital gateway is abnormal and turn to...

  • Page 139: Appendix C Isdn Pending Cause To Sip Status Code

    Synway Information Engineering Co., Ltd Appendix C ISDN Pending Cause to SIP Status Code ISDN SIP Status Cause Implication Return Value Code Unallocated (unassigned) number Not found No route to specified transit network Not found No route to destination Not found Non-selected user clearing Not found Normal call clearing (and the failure reason is that...
  • Page 140 Synway Information Engineering Co., Ltd Service Network out of order unavailable Service Temporary failure unavailable Service Switching equipment congestion unavailable Service Resource unavailable, unspecified unavailable Service Bearer capability not presently available unavailable Service Incompatible destination unavailable Circuit restarted (internal definition, only applies to Service ISDN) unavailable...

  • Page 141: Appendix D Direction For Cdr Use

    Synway Information Engineering Co., Ltd Appendix D Direction for CDR Use CDR is a call detail record. The digital gateway can record the CDR to the memory and send them to the designated server in real time. Methods: 1. By using the TCP protocol, the gateway works as a client to configure a CDR server, and then sends the CDR to the server regularly.
  • Page 142 Synway Information Engineering Co., Ltd Appendix E Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District, Hangzhou, P.R.China, 310053 Tel: +86-571-88860561...

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