Synway Information Engineering Co., Ltd Copyright Declaration All rights reserved; no part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, without prior written permission from Synway Information Engineering Co., Ltd (hereinafter referred to as „Synway‟). Synway reserves all rights to modify this document without prior notice.
Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.6.4 2016-10 Initial publication Version 1.6.5 2017-06 New revision Version 1.7.0 2018-06 New revision Version 1.8.0 2019-12 New revision Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SR500 Gateway User Manual (Version 1.8.0) Page iii...
Chapter 1 Product Introduction Thank you for choosing the Synway SR500 gateway products! Cooperating with the Synway SMG series digital gateways, the SR500 series call classification equipment, as a screen server, performs voice recognition on the called party of the digital gateway, analyzes the called status such as empty number, turnoff, out of operation, etc., and...
Synway Information Engineering Co., Ltd Admin Authentication Support admin authentication to guarantee the resource and data security Maintain & Upgrade Description WEB Configuration Support of configurations through the WEB user interface Language Chinese, English Support of user interface, gateway service, kernel and firmware upgrades based Software Upgrade on WEB Tracking Test...
Synway Information Engineering Co., Ltd Type: RJ-45 Bandwidth: 10/100/1000Mbps Self-Adaptive Bandwidth Supported Auto MDI/MDIX Supported Amount: 1 Type: RS-232 Baud Rate: 115200 bps Connector: RJ45 (See Figure 1-5 for signal definition) Console Port Data Bits: 8 bits Stop Bit: 1 bit Parity Unsupported Flow Control Unsupported Button...
Page 8
Synway Information Engineering Co., Ltd Flash Device is running normally. Go out Device is working normally. Upon startup: Device is running normally. Alarm Indicator Light up In runtime: Device goes abnormal. Flash System is abnormal. Note: The startup process consists of two stages: System Booting and Gateway Service Startup.
Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the SR500 gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things. ...
Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both „admin‟. You can change the username and the password via „System Tools ...
Synway Information Engineering Co., Ltd The work mode of the network, including six options: 10 Mbps Half Duplex, 10 Work Mode Mbps Full Duplex, 100 Mbps Half Duplex, 100 Mbps Full Duplex, 1000 Mbps Full Duplex and Disconnected. Network Type The type of the network, including three options: Static, DHCP and PPPoE.
Synway Information Engineering Co., Ltd 3.3.2 Authorization On the Authorization Management interface, you can import a trial or formal authorization just by uploading the authorization file which is provided by Synway and cannot be modified. SR500 supports up to 512 channels of authorization. 3.3.3 Management The table below explains the items shown on the Management Parameters Setting interface.
Synway Information Engineering Co., Ltd Sets whether to enable the NTP time synchronization feature. It is required to fill in NTP Server Address, Synchronizing Cycle and Time Zone in case NTP is enabled. By default, NTP is disabled. NTP Server Address Sets the Server address for NTP time synchronization.
Synway Information Engineering Co., Ltd all selections on the current page; Inverse means to uncheck the selected items and check the unselected. To clear all access control commands at a time, click the Clear All button. Note: 1, Currently, only the command iptables is supported by the gateway. 2, When you add or modify or delete commands manually, don‟t forget to click the Apply button to make your settings valid.
Synway Information Engineering Co., Ltd Set the expected rate of the network in packs. Network Speed Limit Note: The network packet exceeding the speed limit will be stored in the buffer until the buffer capacity is full, and the overspeed network packet will be discarded. Buffer Capacity Set the buffer capacity of the network rate.
Page 16
Synway Information Engineering Co., Ltd Figure 3-4 IDS Settings Interface SR500 Gateway User Manual (Version 1.8.0) Page 12...
Page 17
Synway Information Engineering Co., Ltd The table below explains the items shown on the interface. Item Description Sets the type for detecting whether the SIP message conforms to the specification Type or the condition of blacklist, including TLS Connection Failed, Malformed SIP Datagram, Registration Failed, Call Failed and SIP Exception Flow.
Synway Information Engineering Co., Ltd 3.3.8 DDOS Settings Figure 3-5 DDOS Settings Interface The DDOS settings interface, as shown in Figure 3-5, can set the defense feature of some ports against DDOS attacks. The table below explains the items shown on the above interface. Item Description WEB Port Attack...
Synway Information Engineering Co., Ltd FTP Port Attack When this feature is enabled, the FTP port will have the ability to block DDOS Protection attacks. When the same IP address accesses the gateway through FTP, it will be forbidden FTP Limit to log in once the times exceed this set value (equal to the number of access processes).
Synway Information Engineering Co., Ltd 3.3.11 PING Test Via the Ping Test interface, a Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items shown on the interface.
Synway Information Engineering Co., Ltd 3.3.16 Upgrade On the upgrade interface, you can upgrade the WEB, gateway service, kernel and firmware to new versions. Select the upgrade package “*.tar.gz” via Browse… and click Update (The gateway will do MD5 verification before upgrading and will not start to upgrade until it passes the verification).
Synway Information Engineering Co., Ltd Figure 3-8 User Information List Click Modify in Figure 3-8 to modify a piece of user information. The configuration items on the user information modification interface are the same as those on the User Information Adding interface.
Synway Information Engineering Co., Ltd Appendix A Technical Specifications Dimensions Power Requirements 440×44×267 mm Input power: 100~240V AC Weight Maximum power consumption: ≤22W Signaling & Protocol About 3.1 kg Environment SIP signaling: SIP V1.0/2.0, RFC3261 Audio Encoding & Decoding Operating temperature: 0 ℃...
Synway Information Engineering Co., Ltd Appendix B Troubleshooting What to do if I forget the IP address of the SR500 gateway? Long press the Reset button on the gateway to restore to factory settings. Thus the IP address will be restored to its default value: LAN1: 192.168.1.101 LAN2: 192.168.0.101 In what cases can I conclude that the SR500 gateway is abnormal and turn to Synway’s...
Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District, Hangzhou, P.R.China, 310053 Tel: +86-571-88860561...
Need help?
Do you have a question about the SMG Series and is the answer not in the manual?
Questions and answers