Lenovo Factory Recovery Usb Key; Lenovo Support Web Site - Lenovo ThinkPad X1 User Manual

Using the recovery USB drive
If you cannot start your computer, refer to "Frequently asked questions" on page 59. If you still cannot start
your computer, use the recovery USB drive to recover your computer.
To use a recovery USB drive, do the following:
1. Ensure that your computer is connected to ac power.
2. Connect the recovery USB drive to the computer.
3. Open the ThinkPad Tablet Setup app. See "ThinkPad Tablet Setup app" on page 43.
4. Tap Startup. In the Boot submenu, drag the recovery drive to the first place to select it as the boot
device.
5. Save configuration changes and restart the computer.
6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the
screen to complete the process.

Lenovo factory recovery USB key

Lenovo factory recovery USB key enables you to reset your computer to the factory default settings.
To obtain a Lenovo factory recovery USB key, contact Lenovo Customer Support Center. Shipping and
handling fees apply. For information about contacting Lenovo Customer Support Center, see "Lenovo
Customer Support Center" on page 65.
Note: The Lenovo factory recovery USB key might not support certain operating systems. Contact Lenovo
Customer Support Center for more information.
To use the Lenovo factory recovery USB key, do the following:
1. Ensure that your computer is connected to ac power.
2. Turn off the computer, wait approximately five seconds, and then connect the Lenovo factory recovery
USB key to your computer.
3. Open the ThinkPad Tablet Setup app. See "ThinkPad Tablet Setup app" on page 43.
4. Tap Startup. On the Boot submenu, drag USB CD/DVD or USB HDD to the top to make it the first
startup device.
5. Tap Save, and then tap Yes to save your configuration.
6. Tap Restart and follow the on-screen instructions to restart the computer. After the computer restarts,
the recovery app runs automatically.
7. Follow the on-screen instructions to reset your computer to the factory default settings.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at
This Web site is updated with the latest support information:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Guides and manuals
• Lenovo user forums
64
User Guide
https://support.lenovo.com
.