Cannot Send A Fax Clearly - Canon MB5400 SERIES Online Manual

Cannot Send a Fax Clearly

Is document loaded correctly?
Check1
Remove the document, and then reload it on the platen glass or in the ADF.
Loading Originals
Is platen glass and/or inner side of document cover and/or glass of ADF dirty?
Check2
Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, and then reload the
document.
Cleaning the Platen Glass and Document Cover
Note
• If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Is image quality setting or scan contrast setting suitable for document?
Check3
On the touch screen, select an image quality setting and a scan contrast setting that are suitable for the
document.
Setting Items for Sending Faxes
Is original document loaded with wrong side facing upwards or downwards?
Check4
When loading a document on the platen glass, the side to be scanned should be face down.
When loading a document in the ADF, the side to be scanned should be face up.
Are you scanning thick or curled documents?
Check5
Thick or curled documents may not be sent as good quality faxes, because of a shadow or distortion caused
when such documents are scanned.
When loading a document on the platen glass, press on the document cover with your hand when scanning.
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