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Problem
There is dirty water on the
bottom of the cavity after
the descaling cycle.
The cleaning function is in-
terrupted before it finishes.
The cleaning function is in-
terrupted before it finishes.
There is too much water on
the bottom of the cavity af-
ter the end of the cleaning
function.
There is no good perform-
ance of the cleaning proce-
dure.
There is no good perform-
ance of the cleaning proce-
dure.
There is no good perform-
ance of the cleaning proce-
dure.
The appliance is activated
and does not heat up. The
fan does not operate. The
display shows "Demo".
13.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
Possible cause
The grill- / roasting pan is on
a wrong shelf position.
There was a power cut.
The function was stopped by
the user.
You sprayed too much de-
tergent in the appliance be-
fore the activation of the
cleaning cycle.
The initial oven cavity tem-
perature of the steam clean-
ing function was too high.
You did not remove the side
grids before the start of the
cleaning procedure. They
can transfer heat to the walls
and decrease the perform-
ance.
You did not remove the ac-
cessories from the appliance
before the start of the clean-
ing procedure. They can
compromise the steam cycle
and decrease the perform-
ance.
The demo mode is activa-
ted.
on the front frame of the appliance
cavity. Do not remove the rating plate
from the appliance cavity.
Remedy
Remove the residual water
and the descaling agent
from the bottom of the
oven. Put the grill- / roasting
pan on the first shelf posi-
tion.
Repeat the procedure.
Repeat the procedure.
Cover all parts of the cavity
with a thin layer of the deter-
gent. Spray the detergent
evenly.
Repeat the cycle. Run the cy-
cle when the appliance is
cold.
Remove the side grids from
the appliance and repeat the
function.
Remove the accessories
from the appliance and re-
peat the function.
Refer to "Using the settings
menu" in "Additional func-
tions" chapter.
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