Page 1 ® ErisTerminal SIP Deskset  VSP716A Administrator and Provisioning Manual Rev. 1 07/16...
Page 2: Table Of Contents
VSP716A Administrator and Provisioning Manual ONTENTS Preface ...................... 7 Text Conventions ........................ 8 Audience..........................8 Related Documents ......................8 Introducing the VSP716A ................ 9 About the VSP716A deskset .................... 10 Quick Reference Guide ....................11 Programmable Feature Keys.................... 12 Other possible programmable key settings ............12 LED Behaviour .........................
Page 3 VSP716A Administrator and Provisioning Manual Using the WebUI..................36 Using the Web User Interface (WebUI) ................37 Status Page ........................40 System Status...................... 40 System Pages ........................41 SIP Account Management ................... 41 General Account Settings ................41 Dial Plan......................43 SIP Server Settings ..................
Page 4 VSP716A Administrator and Provisioning Manual Basic Network Settings..................76 Basic Network Settings ................. 76 Advanced Network Settings................. 78 PC Port......................78 VLAN......................78 LLDP-MED ....................79 802.1x ......................79 Contacts Pages ........................ 80 Local Directory..................... 80 Create Local Directory Entry ................. 82 Directory Import/Export .................
Page 5 VSP716A Administrator and Provisioning Manual Certificates......................111 Device Certificate ..................111 Trusted Certificate ..................112 TR-069 Settings....................113 System Logs ...................... 114 Syslog Settings ................... 114 Network Trace ..................... 115 Download Log ..................... 115 Provisioning Using Configuration Files..........116 The Provisioning Process ....................117 Resynchronization: configuration file checking..........
Page 6 VSP716A Administrator and Provisioning Manual system_event Module: Action URI Settings..............184 tr069 Module: TR-069 Settings..................186 tone Module: Tone Definition Settings ................188 profile Module: Password Settings .................194 General configuration file settings ..............194 MAC-specific configuration file settings .............194 page_zone Module: Paging Zone Settings..............195 phonelock Module: Phone Lock Settings ...............197 softkey Module: Custom Soft Key Settings..............198 Troubleshooting ...................
Page 7: Preface
Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Page 8: Text Conventions
NAT traversal settings, and so on. As the VSP716A SIP deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP716A-specific configurations for optimal performance with those services.
Page 9: Introducing The Vsp716A
VSP716A Administrator and Provisioning Manual H A P T E R VSP716A NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the VSP716A SIP deskset. Please read this guide before attempting to configure the VSP716A. Some of the configuration tasks described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.
Page 10: About The Vsp716A Deskset
VSP716A Administrator and Provisioning Manual About the VSP716A deskset The VTech VSP716A SIP deskset is a business phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VSP716A enables you to make and receive calls as you would with any other business phone.
Page 11: Quick Reference Guide
VSP716A Administrator and Provisioning Manual Quick Reference Guide The controls you will need to use to configure the VSP716A manually are described below. SOFT KEYS Perform the actions indicated by the on-screen labels. PROGRAMMABLE KEYS Can be programmed to perform functions or access features.
Page 12: Programmable Feature Keys
VSP716A Administrator and Provisioning Manual Programmable Feature Keys The table below lists the default settings for the programmable feature keys (PFKs). The key assignments on your phone may be different. Some keys may be programmed as Quick Dial keys, for example. You can assign functions to programmable keys using the phone menu (Main Menu >...
Page 13 VSP716A Administrator and Provisioning Manual Park Call—Dials the access code to park your current call. To program access  codes, see “SIP Account Management” on page Retrieve Parked Call—Dials the access code to retrieve a parked call.  In Call DTMF—Dials a string of numbers while you are on a call. For example, ...
Page 14: Led Behaviour
VSP716A Administrator and Provisioning Manual LED Behaviour The programmable feature keys have LEDs that indicate various states. Table 3. VSP716A LED behaviour Key function LED Activity Description Account Flashing ORANGE Account not registered Steady GREEN Dialing or on a call Quickly flashing GREEN Ringing incoming call Slowly flashing GREEN...
Page 15: Programmable Hard Keys
VSP716A Administrator and Provisioning Manual Programmable Hard Keys Some of the deskset hard keys can be programmed for functions different from the factory default functions. Programming is done using the WebUI or the configuration file. The following hard keys are programmable: UP arrow on the navigation pad DOWN arrow on the navigation pad ...
Page 16: Network Requirements
VSP716A Administrator and Provisioning Manual Network Requirements A simple VSP716A SIP deskset installation example is shown in Figure 1. A switched network topology is recommended for your LAN. The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VSP716A requires a wired connection to the LAN. However, wireless connections from your LAN to other devices (such as laptops) in your office will not impede performance.
Page 17: Vsp716A Configuration Methods
VSP716A Administrator and Provisioning Manual VSP716A Configuration Methods You can configure the VSP716A using one of the following methods: From the VSP716A itself, using the menus. The VSP716A menus are best suited  to configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VSP716A menus include network settings, account settings, and provisioning settings.
Page 18: Adding A Custom Logo
18. The default logo for “Uploading a custom logo” on page bootup and idle mode is the vtech logo. Idle screen logo behaviour The behaviour described below is disabled by default. You can enable the logo to appear instead of the idle screen after a specified period of inactivity.
Page 19: Custom Logo User Interactions
VSP716A Administrator and Provisioning Manual incorrect image size  image is not in black and white  Custom logo user interactions For VSP716A users, pressing any hard key will exit the idle logo and perform the key's function. For example, pressing MENU will show the Main Menu. Pressing a soft key when the idle logo is showing will switch to the idle screen.
Page 20: Customising Soft Keys
VSP716A Administrator and Provisioning Manual Customizing Soft Keys Using the configuration file, you can select which soft keys can appear on the Idle screen, the Active Call screen, the Held Call screen, and the Live Dial screen. You can also specify the position of each soft key.
Page 21 VSP716A Administrator and Provisioning Manual Table 4. Custom Soft Keys Screen Available Soft Keys Soft Key Text Line (visible with more than one account assigned) Line Settings Settings Call Active Blank Park Call Park Hold Hold Private Hold Priv Hold Transfer Transfer Conference...
Page 22 VSP716A Administrator and Provisioning Manual Table 4. Custom Soft Keys Screen Available Soft Keys Soft Key Text Live Dial Blank Directory Directory Call Log Call Log Redial Redial Message Message Dial Dial Input (letter/number selection) Cancel Cancel Backspc Backspc The custom soft keys parameters are included in the "softkey" module. For more information, see 199.
Page 23: Configuration Using The Phone Menus
VSP716A Administrator and Provisioning Manual H A P T E R ONFIGURATION SING THE HONE ENUS The VSP716A Main Menu has the following sub-menus: Features—manage calls, view and add directory entries, view call history, access  messages, and use the speed dial menu. Status—view the VSP716A network status, account registration status, and ...
Page 24: Viewing The Main Menu
VSP716A Administrator and Provisioning Manual Viewing the Main Menu To use the VSP716A menu: 1. When the VSP716A is idle, press MENU/SELECT. The Main Menu appears.   2. Press to highlight the desired sub-menu, and then press MENU/SELECT. You can also press a corresponding dial pad key to select a numbered menu item. ...
Page 25 VSP716A Administrator and Provisioning Manual Table 5. Status menu summary Menu Information listed 1. Network  IP type  (IPv4 or IPv6) IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Prefix (IPv6 only)  Gateway IP address  DNS server 1 IP address ...
Page 26: Viewing Line Status
VSP716A Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status. Table 6. Line status icons Icon Description Line registered Line unregistered...
Page 27: Using The Admin Settings Menu
VSP716A Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VSP716A is idle, press MENU/SELECT.  The Main Menu appears.   to highlight Admin settings, and then press MENU/SELECT. 2. Press -or- Press 4 (Admin settings) on the dial pad.
Page 28: Using The Network Setting Menu
VSP716A Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network-related settings for the VSP716A. For more information about these settings, see “Basic Network Settings” on page 76 “Advanced Network Settings” on page To use the Network setting menu: ...
Page 29 VSP716A Administrator and Provisioning Manual   3. Press to select the network mode for your network type, and then press Save DHCP (IPv4) or Auto (IPv6) is enabled by default, which means the VSP716A will get its IP address from the network. When DHCP and Auto are disabled, you must enter a static IP address for the VSP716A.
Page 30 VSP716A Administrator and Provisioning Manual 2. Highlight Set static DNS and then press SELECT.  The Set static DNS menu appears.   3. On the Set static DNS menu, press to set Static DNS to Enabled.  4. Press and then enter the IP address for the primary DNS server.
Page 31: Using The Line Menu
VSP716A Administrator and Provisioning Manual Using the Line menu Use the Line menu to configure line-specific settings for the phone. To use the Line setting menu:  1. From the Admin Settings menu, press to highlight Line, and then press SELECT. The Line menu appears.
Page 32: Using The Provisioning Menu
VSP716A Administrator and Provisioning Manual   4. Press to advance to the next character. Using the Provisioning menu Use the Provisioning menu to configure auto-provisioning settings. For more information about auto-provisioning, see “Provisioning” on page 98 “Provisioning Using Configuration Files” on page 116.
Page 33: Using The Security Menu
VSP716A Administrator and Provisioning Manual Using the Security menu On the Security menu, you can configure the phone lock feature, and enable or disable the Web server. The Web server setting determines whether the embedded WebUI is available from the phone. The Phone Lock feature restricts certain hard keys and features unless the user enters a PIN code.
Page 34: Using The Edit Password Menu
VSP716A Administrator and Provisioning Manual 2. With Restriction Mode highlighted, press SELECT.  The Restriction Mode menu appears.   3. Press to highlight the desired restriction mode, and then press SELECT. The Security menu appears.   4. Press to highlight Enabling Web Server, and then press SELECT....
Page 35 VSP716A Administrator and Provisioning Manual 3. Enter the new password using the dial pad keys.  4. Press and then re-enter the new password. 5. Press Save  Configuration Using the Phone Menus Back to Contents...
Page 36: Using The Webui
VSP716A Administrator and Provisioning Manual H A P T E R SING THE The WebUI allows you to configure account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VSP716A operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.
Page 37: Using The Web User Interface (Webui)
VSP716A Administrator and Provisioning Manual Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VSP716A deskset. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VSP716A on the following pages: System Contacts...
Page 38 VSP716A Administrator and Provisioning Manual To access the WebUI: 1. Ensure that your computer is connected to the same network as the VSP716A. Your computer may already be connected to the network through the PC port on the back of the VSP716A.
Page 39 VSP716A Administrator and Provisioning Manual The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template. You can use the configuration file template to create custom configuration files. Configuration files can be hosted on a provisioning server and used for automatically configuring phones.
Page 40: Status Page
VSP716A Administrator and Provisioning Manual Status Page The WebUI System Status page is equivalent to the Status menu on the VSP716A. System Status The System Status page shows: General information about your device, including model, MAC address, and  firmware version Account Status information about your SIP account registration ...
Page 41: System Pages
VSP716A Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages, you can configure each account you have ordered from your service provider. The SIP Account settings are also available as parameters in the configuration file. See “sip_account Module: SIP Account Settings”...
Page 42 VSP716A Administrator and Provisioning Manual Setting Description Authentication name If authentication is enabled on the server, enter the authentication name (or authentication ID) for authentication with the server. Authentication password If authentication is enabled on the server, enter the authentication password for authentication with the server. Dial Plan Enter the dial plan, with dialling strings separated by a | symbol.
Page 43: Dial Plan
VSP716A Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialling rules, or strings, that determine whether what the user has dialled is valid and when the VSP716A should dial the number. There are three different types of dial plans available: general, Call Restriction, and Emergency.
Page 44: Sip Server Settings
VSP716A Administrator and Provisioning Manual Element Description (0:9) This is a substitution rule where the first number is replaced by the second. For example, "(4:723)xxxx" would replace "46789" with "723-6789". If the substituted number (the first number) is empty, the second number is added to the number dialled.
Page 45: Registration Settings
VSP716A Administrator and Provisioning Manual Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server. Server port Enter the port number that the registrar server will use. Expiration Enter the desired registration expiry time in seconds. Registration Freq (secs) Enter the desired registration retry frequency in seconds.
Page 46: Caller Identity Settings
VSP716A Administrator and Provisioning Manual Caller Identity Settings Setting Description Source Priority 1 Select the desired caller ID source to be displayed on the incoming call screen: “From” field or PAI (P-Asserted Identity) header. Source Priority 2 Select the lower-priority caller ID source. Audio Settings Setting Description...
Page 47: Quality Of Service
VSP716A Administrator and Provisioning Manual Setting Description Codec priority 7 Select the codec to be used last during a call if the previous codec fails. Enable voice encryption Select to enable secure RTP for voice packets. (SRTP) Enable G.729 Annex B When G.729a/b is enabled, select to enable G.729 Annex B, with voice activity detection (VAD) and bandwidth-conserving silence suppression.
Page 48: Voice
VSP716A Administrator and Provisioning Manual Voice Setting Description Min Local RTP port Enter the lower limit of the Real-time Transport Protocol (RTP) port range. RTP ports specify the minimum and maximum port values that the phone will use for RTP packets. Max Local RTP port Enter the upper limit of the RTP port range.
Page 49 VSP716A Administrator and Provisioning Manual Setting Description Assignable to PFK? Parked Call Retrieval Enter the call park retrieval access code. Broadsoft and Asterisk/Metaswitch provide a feature access code for park retrieval. Voicemail Enter the voicemail access code. The code is dialled when the user selects a line from the phone's Message menu.
Page 50: Busy Lamp Field
VSP716A Administrator and Provisioning Manual Setting Description Assignable to PFK? Hunt Group Sign ON Enter the Comverse Hunt Group ON code. Supports value substitution. Hunt Group Sign OFF Enter the Comverse Hunt Group OFF code. Supports value substitution. Secretarial Filtering ON Enter the Comverse Secretarial Filtering ON code.
Page 51: Voicemail Settings
VSP716A Administrator and Provisioning Manual Voicemail Settings Setting Description Enable MWI When enabled, the account subscribes to the "message Subscription summary" event package. The account may use the User ID or the service provider's "Mailbox ID". Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI for the MWI subscription.
Page 52: Music On Hold Settings
VSP716A Administrator and Provisioning Manual Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Setting Description Enable Network Enables or disables network conferencing for account x.
Page 53: Jitter Buffer
VSP716A Administrator and Provisioning Manual Jitter Buffer Setting Description Fixed Enable fixed jitter buffer mode. Fixed Delay (ms) If Fixed is selected, enter the fixed jitter delay. Adaptive Enable adaptive jitter buffer mode. Normal Delay (ms) If Adaptive is selected, enter the normal or “target” delay. Minimum Delay (ms) Enter the minimum delay.
Page 54: Call Settings
VSP716A Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See “call_settings Module: Call Settings” on page 167.
Page 55: Call Forward
VSP716A Administrator and Provisioning Manual Call Forward Setting Description Enable Call Forward Enables or disables call forwarding for all calls on that line. Always Select to enable. Target Number Enter a number to which all calls will be forwarded. Enable Call Forward Enables or disables forwarding incoming calls to the target Busy number if:...
Page 56: Custom Ringer
VSP716A Administrator and Provisioning Manual Custom Ringer Setting Description Custom Ringer File Upload a custom ringer audio file. This ringer replaces the factory default ringer 10. The maximum file size is 300 k. The following WAV format is accepted: Audio sample rate: 16 kHz ...
Page 57: User Preferences
VSP716A Administrator and Provisioning Manual User Preferences On the User Preferences page, you can configure some basic settings for the phone and set hold reminder and call waiting settings. The User Preferences page is also available to phone users when they log on to the WebUI. The user preference settings are also available as parameters in the configuration file.
Page 58: Call Hold Reminder
VSP716A Administrator and Provisioning Manual Call Hold Reminder Setting Description Enable Call Hold Enables or disables the call hold reminder tone. Select to Reminder Tone enable. Tone Interval (secs) Sets the interval for the call hold reminder tone, in seconds. Call Waiting Setting Description...
Page 59: Programmable Feature Keys
VSP716A Administrator and Provisioning Manual Programmable Feature Keys The Programmable Keys pages allow you to program the vertical row of feature keys on the deskset. You can also reprogram certain hard keys on the deskset. The VSP716A has 2 dual-function feature keys. You can assign up tofunctions to the keys listed on the Feature Keys page.
Page 60 VSP716A Administrator and Provisioning Manual Programmable Key Type Description Redial Configures the key to access the Redial list. Users can then press the key to view the Redial list. Messages Configures the key to access the Message menu. Users can then press the key to view the Message menu. Do Not Disturb Configures the key to turn Do Not Disturb on or off.
Page 61 VSP716A Administrator and Provisioning Manual Programmable Key Type Description Page Configures the key to call one or a group of phones. Pressing the key dials the Paging feature access code. You must enter the feature access code for Paging on the SIP Account Management page.
Page 62 VSP716A Administrator and Provisioning Manual Programmable Key Type Description Direct Call Pickup Enables the user to answer a call ringing at a specific VSP716A or compatible SIP telephone. Pressing the key dials the Direct Call Pickup feature access code (FAC) configured on the SIP Account Management page.
Page 63: Programmable Hard Keys
VSP716A Administrator and Provisioning Manual Programmable Hard Keys You can assign additional functions to the keys that are listed on the Programmable Hard Keys page. The functions that you assign to hard keys apply to each key in idle mode only. Programmable Key Type Description Directory...
Page 64 VSP716A Administrator and Provisioning Manual Programmable Key Type Description Quick Dial Configures the key to dial a number on the selected line. After selecting Quick Dial, enter the number to be dialled in the Value column. In the Account column, select the account on which the number will be dialled out.
Page 65 VSP716A Administrator and Provisioning Manual Programmable Key Type Description Prefix Dialing Configures the key for prefix dialling. Pressing a PFK assigned to Prefix Dialing will automatically go off-hook into Dial mode using the account configured for the PFK. The digits entered under Value are concatenated to any number that the user enters.
Page 66: Speed Dial Keys
VSP716A Administrator and Provisioning Manual Speed Dial Keys On the Speed Dial page, you can enter up to 10 speed dial numbers. For each speed dial number you enter, you must assign the account on which the number will be dialled out. To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number.
Page 67: Speed Dial Keys
VSP716A Administrator and Provisioning Manual Speed Dial Keys Click the link for each setting to see the matching configuration file parameter in “speed_dial Module: Speed Dial Settings” on page 175. Setting Description Name The name associated with the speed dial entry. Value The phone number that the speed dial key dials when pressed and held.
Page 68: Paging Zones
VSP716A Administrator and Provisioning Manual Setting Description Distinctive Ringing Text Enter the text that will match the "info" parameter and play the ringer tone. The Distinctive Ringing Text must be in the format ringerx where x is the ringer tone 1 to 10. Tone Select the desired ringer from the list.
Page 69 VSP716A Administrator and Provisioning Manual Setting Description Name Enter the name of the paging zone. Names can be a maximum of 15 characters. The paging zone name is displayed on the LCD during incoming and outgoing multicast pages. Multicast IP Enter the paging zone multicast IP address.
Page 70: Server Application
VSP716A Administrator and Provisioning Manual Server Application On the Server Application page, you can enter Action URIs to allow the VSP716A to interact with a server application by using an HTTP GET request. The action URI triggers a GET request when a specified event occurs. Action URIs allow an external application to take control of the display when an event occurs.
Page 71: Action Uri
VSP716A Administrator and Provisioning Manual Variable value Description LOCALIP Phone's local IP Address INCOMINGNAME Caller ID name of the current Incoming Call REMOTENUMBER Remote party phone number (Incoming or Outgoing) REGISTRATIONSTATE Registration state available from the Registration event. Values are: REGISTERED ...
Page 72 VSP716A Administrator and Provisioning Manual Setting Description On Hook The On Hook URI is triggered when the phone transitions from Active to Idle (or from Paging to Idle). For example, when: The user presses the [End] soft key  The user hangs up the corded handset during a call ...
Page 73: Xml Push Settings
VSP716A Administrator and Provisioning Manual Setting Description Connected The Connected URI is triggered each time the phone is in an Active Call or is Paging. Registration Event The Registration Event URI is triggered every time there is a registration state change. For example: Registered ...
Page 74: Hotline Settings
VSP716A Administrator and Provisioning Manual Hotline Settings Hotline settings enable the VSP716A to dial a pre-configured number after any off-hook action in idle mode—lifting the handset, pressing SPEAKER, pressing HEADSET, or pressing a PFK Line key. The hotline dialling is subject to a delay. When this delay is configured, it supercedes the inter-digit timeout used for regular calls.
Page 75: Network Pages
VSP716A Administrator and Provisioning Manual Network Pages You can set up the VSP716A for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP716A settings must match the network settings. The network settings are grouped into Basic and Advanced Settings.
Page 76: Basic Network Settings
VSP716A Administrator and Provisioning Manual Basic Network Settings You must be familiar with TCP/IP principles and protocols to configure static IP settings. Basic Network Settings Click the link for each setting to see the matching configuration file parameter in “network 139.
Page 77 VSP716A Administrator and Provisioning Manual Setting Description Static IP When Static IP is selected, you must enter a static IP address for the VSP716A, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s). IP Address If DHCP is disabled, enter a static IP address for the VSP716A.
Page 78: Advanced Network Settings
VSP716A Administrator and Provisioning Manual Setting Description Primary DNS If Auto Configuration is disabled, enter addresses for the primary and secondary DNS servers. Secondary DNS Advanced Network Settings PC Port You can set the availability of the deskset PC port for network connectivity. When the port is enabled for connectivity, you can set the port to port mirroring, thereby allowing you to use the port to monitor inbound and outbound network traffic and facilitate troubleshooting.
Page 79: Lldp-Med
VSP716A Administrator and Provisioning Manual Setting Description Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network. Select to enable. Enter the VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of Service (QOS) settings that you have set for that VLAN ID.
Page 80: Contacts Pages
VSP716A Administrator and Provisioning Manual Contacts Pages Local Directory On the Local Directory page, you can manage your local directory entries. You can sort, edit, delete, and add contact information for up to 1000 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import your phone's local directory.
Page 81 VSP716A Administrator and Provisioning Manual Table 8. Local Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. View the last page of entries. View the first page of entries. Delete selected entries from the directory.
Page 82: Create Local Directory Entry
VSP716A Administrator and Provisioning Manual Create Local Directory Entry Setting Description Range Default First Name Enter the appropriate names in these fields. The maximum length Blank Last Name of the first name and last name fields is 15 characters. Ringer Tone Sets a unique ringer tone for calls Auto, Tone 1–10 Tone 1...
Page 83: Blacklist
VSP716A Administrator and Provisioning Manual Blacklist On the Blacklist page, you can manage local blacklist entries. The VSP716A rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 1000 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.
Page 84: Create Blacklist Entry
VSP716A Administrator and Provisioning Manual Table 9. Blacklist commands Click To... Delete selected entries. Click Select All to select every entry on the page you are viewing. Add a new entry. Delete all entries. Import a blacklist file. Export the blacklist. To add a new blacklist entry: 1.
Page 85: Blacklist Import/Export
VSP716A Administrator and Provisioning Manual Blacklist Import/Export The best way to create a blacklist file for import is to first export the blacklist from the VSP716A. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported blacklist entries to existing entries.
Page 86: Ldap
VSP716A Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organisation spread across several cities, offices, and departments. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.
Page 87 LDAP field names, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organisational unit) or "dc" (domain component). For example: ou=accounting,dc=vtech,dc=com Maximum number of Sets the maximum number of entries returned for an LDAP entries search.
Page 88 VSP716A Administrator and Provisioning Manual Setting Description First name filter Enter the first name attributes for LDAP searching. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). Last name filter Enter the last name attributes for LDAP searching.
Page 89: Broadsoft
VSP716A Administrator and Provisioning Manual Broadsoft The phone supports access to the Broadsoft Phonebook. Users can search for and call contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook Settings page, you must enter the path and credentials to enable the phone to access the Broadsoft Phonebook.
Page 90: Remote Xml
VSP716A Administrator and Provisioning Manual Remote XML The VSP716A supports three server-hosted Remote XML directories. A total of 5000 Remote XML directory entries are supported. The 5000 entries can be shared across the three remote XML directories. When the user selects a remote directory to view, the VSP716A will sync with the directory server.
Page 91 VSP716A Administrator and Provisioning Manual Setting Description Name Sets the name of the directory as it will appear on the VSP716A Directory list. The following order applies to the Directory list when multiple server-based directories are enabled: 1. Local 2. Blacklist 3.
Page 92: Call History
VSP716A Administrator and Provisioning Manual Call History The Call History page has no configurable settings. It displays Missed Calls, Received Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click to dial is enabled. Using the WebUI Back to Contents...
Page 93: Configuration Pages
VSP716A Administrator and Provisioning Manual Configuration Pages Reboot To manually reboot the VSP716A and apply settings that you have updated, click Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats.
Page 94: Time And Date Format
VSP716A Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in “time_date 151. Default values and ranges are listed there. Module: Time and Date Settings” on page Setting Description Date Format Sets the date format.
Page 95: Manual Time Settings
VSP716A Administrator and Provisioning Manual Setting Description Daylight Savings Offset If User-defined DST is enabled, this specifies the daylight savings adjustment (in minutes) to be applied when the current time is between Daylight Savings Start and Daylight Savings End. Use DHCP (Option If Enable Network Time is selected, select to use DHCP to 2/100/101) determine the time zone offset.
Page 96: Custom Language
“file 179. For details on creating and formatting a Module: Imported File Parameters” on page translation file, see the Custom Language document at businessphones.vtech.com. The available languages for export are identical to the WebUI and Phone Language lists described in “User Preferences”...
Page 97: Firmware Upgrade
VSP716A Administrator and Provisioning Manual Firmware Upgrade You can update the VSP716A with new firmware using the following methods: Retrieving a firmware update file from a remote host computer and accessed via a  URL. This central location may be arranged by you, an authorised dealer, or your SIP service provider.
Page 98: Manual Firmware Update And Upload
VSP716A Administrator and Provisioning Manual Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VSP716A firmware using a file located on your computer or local network. To update the firmware using a file on your computer or local network: 1.
Page 99: Provisioning Settings
Redirection Server URL available as the default Provisioning Server URL (see “provisioning.server_address” on page 144). Using the Redirection Service requires contacting the VTech support team for an account. If one of these sources is disabled, not available, or has not been configured, the VSP716A proceeds to the next source until reaching the end of the list.
Page 100: Plug-And-Play Settings
VSP716A Administrator and Provisioning Manual Plug-and-Play Settings Setting Description Enable PnP Subscribe Select to enable the VSP716A to search for the provisioning URL via a SUBSCRIBE message to a multicast address (224.0.1.75). The VSP716A expects the server to reply with a NOTIFY that includes the provisioning URL.
Page 101: Resynchronization
VSP716A Administrator and Provisioning Manual Resynchronization Setting Description Mode Sets which files for which the VSP716A checks. It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. Note: When checking for both configuration and firmware files, the firmware URL can be within the config file.
Page 102: Import Configuration
VSP716A Administrator and Provisioning Manual Setting Description Use encryption Enables an AES-encrypted configuration file to be decrypted before being applied to the VSP716A. Select if the configuration file has been secured using AES encryption. See “Securing configuration files with AES encryption”...
Page 103: Export Configuration
VSP716A Administrator and Provisioning Manual Export Configuration You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer. You can then use this configuration file as a backup, or use it to update other phones.
Page 104: Reset Configuration
VSP716A Administrator and Provisioning Manual Reset Configuration You can reset the phone to its default settings. To reset the VSP716A to its default configuration: 1. Under Reset Configuration, click 2. When the confirmation box appears, click OK. Using the WebUI Back to Contents...
Page 105: Security
VSP716A Administrator and Provisioning Manual Security On the Security page you can reset the admin password, reset the user password, configure the phone lock feature, and enter web server settings. By default, after bootup, the VSP716A alerts you if the default passwords (user password and admin password) are still in use.
Page 106: User Password
VSP716A Administrator and Provisioning Manual User Password You can set the user password on the WebUI or by using provisioning. For more information on using provisioning to set the user password, see “profile Module: Password Settings” on page 194. To change the User password: 1.
Page 107: Pin Masking
VSP716A Administrator and Provisioning Manual PIN Masking The PIN masking feature allows users to hide PIN numbers during call operation. The different types of PIN masking are: Hide DTMF digits—when Hide DTMF is enabled, PIN numbers entered during an  Active Call are automatically masked.
Page 108: Web Server
VSP716A Administrator and Provisioning Manual Setting Description Password Dial Length Enter the PIN number length. All digits within this length are masked. Any digits beyond this length are not masked. For example, if the Password Prefix is 99 and the Password Dial Length is 3, then 9912345 will be rendered as 99***45.
Page 109: Trusted Servers
VSP716A Administrator and Provisioning Manual Trusted Servers The Trusted Servers setting provides a means of blocking unauthorised SIP traffic. When enabled, each account's Registration server, SIP server, Outbound Proxy server and Backup Outbound Proxy server will be used as sources for trusted SIP traffic. All unsolicited SIP traffic (for example, INVITE, NOTIFY, unsolicited MWI, OPTIONS) will be blocked unless it is from one of the trusted servers with the enabled accounts.
Page 110: Trusted Ip
VSP716A Administrator and Provisioning Manual Trusted IP In addition to the Trusted Servers setting, incoming IP traffic can be filtered using an "Allowed IP" list of IP addresses. When this means is enabled, all unsolicited IP traffic will be blocked unless it is from one of the trusted IP addresses on the "Allowed IP" list. Yu can enter the "Allowed IP"...
Page 111: Certificates
VSP716A Administrator and Provisioning Manual Certificates You can add two types of certificates using the WebUI or the provisioning file (see “file 179). The two types of certificates are: Module: Imported File Parameters” on page Device—A single Device Certificate can be uploaded so that other parties can ...
Page 112: Trusted Certificate
VSP716A Administrator and Provisioning Manual Trusted Certificate On the Trusted Certificate page, you can: import up to 20 trusted certificates.  delete individual (or all) certificates.  protect certificates by selecting them in the Protected column, and then clicking  .
Page 113: Tr-069 Settings
VSP716A Administrator and Provisioning Manual TR-069 Settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. On the TR069 page, you can enable TR-069 and configure access to an auto-configuration server (ACS). Setting Description Enable TR069...
Page 114: System Logs
VSP716A Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes: Syslog server  Volatile file  Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file.
Page 115: Network Trace
VSP716A Administrator and Provisioning Manual Setting Description Log Level Sets the log level. The higher the level, the larger the debug output. 5—ALL  4—DEBUG  3—INFO  2—WARNING  1—ERROR  0—CRITICAL  The logging levels are: CRITICAL: Operating conditions to be reported or corrected immediately (for ...
Page 116: Provisioning Using Configuration Files
VSP716A Administrator and Provisioning Manual H A P T E R ROVISIONING SING ONFIGURATION ILES Provisioning using configuration files is the quickest way to configure multiple VSP716A desksets. You can place configuration files on a provisioning server, where the VSP716A desksets retrieve the files and update their configuration automatically.
Page 117: The Provisioning Process
MAC-specific file: <model>_<MAC Address>.cfg.  The <model> variable is the VTech product model: VSP716A, for example. If the provisioning URL contains a query element (?), or a filename ending in “.cfg” is specified at the end of the provided URL path, then the VSP716A retrieves only the configuration file specified.
Page 118: Resynchronization: Configuration File Checking
VSP716A Administrator and Provisioning Manual A successful configuration or firmware update is reported as an INFO message in the system log. for the options and value ranges “Configuration File Parameter Guide” on page 124 available for each configuration file setting. Resynchronization: configuration file checking You can select a number of options that determine when the VSP716A checks for new configuration files.
Page 119: Configuration File Types
The filename formats for both files are: General file: <model>.cfg  MAC-specific file: <model>_<MAC Address>.cfg  The <model> variable is the VTech product model; for example, VSP716A. For more information about the MAC-specific configuration file, see “Guidelines for the MAC-Specific configuration file” on page 121.
Page 120: Data Files
VSP716A Administrator and Provisioning Manual Data Files The configuration file can also include links to data files for product customisation. Allowed data types include the following: Directory (contacts, blacklist) in .xml format  Certificates (server, provisioning, LDAP, Broadsoft) in pem format ...
Page 121: Configuration File Tips And Security
The file name must contain the VSP716A MAC address, which is printed on a label on the back of the device, or available on the MENU > Status > Product Info screen. For example, a VTech VSP716A deskset with the MAC address of 00:11:A0:10:6F:2D would download the VSP716A_0011A0106F2D.cfg file.
Page 122: Securing Configuration Files With Aes Encryption
VSP716A Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorised users modifying the configuration files. The VSP716A firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VSP716A to decrypt the file after fetching it from the server.
Page 123 VSP716A Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you encrypted the configuration file.
Page 124: Configuration File Parameter Guide
VSP716A Administrator and Provisioning Manual H A P T E R ONFIGURATION ARAMETER UIDE This chapter lists the available options for all the settings within the VSP716A configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in 36).
Page 125: Sip_Account Module: Sip Account Settings
VSP716A Administrator and Provisioning Manual  “speed_dial Module: Speed Dial Settings” on page 175  “audio Module: Audio Settings” on page 176  “ringersetting Module: Distinctive Ringer Settings” on page 178  “file Module: Imported File Parameters” on page 179 ...
Page 126: General Configuration File Settings
VSP716A Administrator and Provisioning Manual All these settings are exported when you manually export the configuration from the VSP716A. General configuration file settings Setting: sip_account.x.dial_plan Description: Sets the dial plan for account x. See “Dial Plan” on page Values: Text string Default: x+(#:)|x+P Setting:...
Page 127 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.barge_in_enable Description: If the shared line type is enabled for account x, enables or disables "barge in" capability for VSP716A desksets with shared accounts. Values: Default: 0 (disabled), 1 (enabled) Setting: sip_account.x.dtmf_transport_method Description: Sets the transport method for DTMF signalling for account x. Values: auto, rfc2833, inband, info Default: auto...
Page 128 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.registration_retry_time Description: Sets the retry frequency of the current registration for account x. Values: 1–1800 Default: Setting: sip_account.x.primary_outbound_proxy_server_address Description: Sets the outbound proxy server IP address for account x. Values: IPv4, IPv6 or FQDN Default: Blank Setting:...
Page 129 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.codec_priority.3 Description: Sets the third highest-priority codec for account x. Values: none, g711u, g711a, g729, Default: g722 g726, g722, g723_1, ilbc Setting: sip_account.x.codec_priority.4 Description: Sets the fourth highest-priority codec for account x. Values: Default: none, g711u, g711a, g729, g726 g726, g722, g723_1, ilbc...
Page 130 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.g729_annexb_enable Description: Enables G.729 Annex B, with voice activity detection (VAD) and bandwidth-conserving silence suppression. This setting applies only when G.729 is selected in a sip_account.x.codec_priority parameter. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.dscp Description: Sets the Voice Quality of Service Layer 3 - DSCP for account x.
Page 131 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.blf_variant Description: Sets the BLF operation for account x. This parameter is not available on the WebUI. "default" is for Broadsoft or Asterisk depending on the presence of sip_account.x.blf_list_uri. "avaya" is designed as an Avaya variant. "extended_blf"...
Page 132 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.stutter_dial_tone_enable Description: Enables or disables MWI stutter dial tone for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.nat_traversal_stun_enable Description: Enables or disables STUN (Simple Traversal of UDP through NATs) for account x. STUN enables clients, each behind a firewall, to establish calls via a service provider hosted outside of either local network.
Page 133 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.keep_alive_interval Description: Sets the interval (in seconds) for sending keep-alives. Values: 1–3600 Default: Setting: sip_account.x.keep_alive_ignore_failure Description: Enable the phone to ignore keep-alive failure, if the failure can trigger account re-registration and re-subscription (and active calls are dropped).
Page 134: Mac-Specific Configuration File Settings
VSP716A Administrator and Provisioning Manual Setting: sip_account.use_first_trusted_certificate_for_all Description: Enables or disables accepting the first TLS certificate for all accounts. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.park_variant Description: Selects how the VSP716A handles call parking, depending on the service provider. When the default "broadsoft" variant is selected, calls are parked via a PFK and a feature access code.
Page 135 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.display_name Description: Sets the text portion of the caller ID that is displayed for outgoing calls using account x. Values: Text string Default: Blank Setting: sip_account.x.user_id Description: Sets the account ID for account x. Depending on your service provider's specifications, this could be an extension number.
Page 136 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.access_code_page Description: Sets the paging feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_park_call Description: Sets the Call Park feature access code for account x. Values: Default: Text string Blank Setting: sip_account.x.access_code_retrieve_parked_call Description:...
Page 137 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.access_code_cfna_on Description: Sets the Call Forward No Answer ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_cfna_off Description: Sets the Call Forward No Answer OFF feature access code for account x. Values: Text string Default:...
Page 138 VSP716A Administrator and Provisioning Manual Setting: sip_account.x.access_code_call_waiting_on Description: Sets the Call Waiting ON feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_call_waiting_off Description: Sets the Call Waiting OFF feature access code for account x. Values: Text string Default: Blank Setting:...
Page 139: Network Module: Network Settings
VSP716A Administrator and Provisioning Manual network Module: Network Settings The network settings follow the format: network.[element]. General configuration file settings Setting: network.vlan.wan.enable Description: Enables or disables the WAN VLAN. Values: Default: 0 (disabled), 1 (enabled) Setting: network.vlan.wan.id Description: Sets the WAN VLAN ID. Values: 0–4095 Default:...
Page 140 Text string Default: Blank Setting: network.vendor_class_id Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Vtech Vesa VSP716A Setting: network.user_class Description: Sets the user class for DHCP option 77. Values: Text string Default: Vtech Vesa VSP716A Setting: network.ip.dns_cache_clear_timeout...
Page 141: Mac-Specific Configuration File Settings
VSP716A Administrator and Provisioning Manual Setting: network.pc_port.enable Description: Enable or disable the PC port to operate in hub/switch mode (depending on the Enable PC Port Mirroring setting). Values: 0 (disabled), 1 (enabled) Default: Setting: network.pc_port.mirroring.enable Description: When the PC port is enabled, enable PC Port Mirroring to set the port to operate in hub mode (network traffic on the WAN port is reflected in the PC port).
Page 142 VSP716A Administrator and Provisioning Manual Setting: network.ip.dns2 Description: Sets the secondary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.manually_configure_dns Description: Enable or disable manual DNS configuration. Values: 0 (disable), 1 (enable) Default: Setting: network.ip.pppoe.service_name Description: If IPv4 mode is PPPoE, enter the name of the applicable PPPoE provider, in case more than one is available.
Page 143 VSP716A Administrator and Provisioning Manual Setting: network.ipv6.gateway_addr Description: When IPv6 mode is static, enter the default gateway address. Values: Text string (IPv6) Default: Blank Setting: network.ipv6.dns1 Description: If manual DNS configuration is enabled, enter the address for the primary DNS server. Values: Default: Text string (IPv6)
Page 144: Provisioning Module: Provisioning Settings
VSP716A Administrator and Provisioning Manual provisioning Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VSP716A. All the provisioning settings are included in the general configuration file. Setting: provisioning.click_to_dial Description:...
Page 145 VSP716A Administrator and Provisioning Manual Setting: provisioning.server_access_password Description: Sets the authentication password for the provisioning server. Values: Text string Default: Blank Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the configuration and firmware files. Values: Default: 0 (disabled), 1 (enabled) Setting: provisioning.dhcp_option_priority_1 Description:...
Page 146 VSP716A Administrator and Provisioning Manual Setting: provisioning.schedule_mode Description: Sets the type of schedule check for configuration and firmware files. Values: disable, interval, weekday Default: disable Setting: provisioning.resync_time Description: Sets the interval (in minutes) between checks for new firmware and/or configuration files. Values: Default: 0–65535...
Page 147 VSP716A Administrator and Provisioning Manual Setting: provisioning.crypto_enable Description: Enables or disables encryption check for the configuration file(s). Enable if you have encrypted the configuration file(s) using AES encryption. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.crypto_passphrase Description: Sets the AES encryption passphrase for decrypting the configuration file(s).
Page 148 VSP716A Administrator and Provisioning Manual Setting: provisioning.pwd_export_enable Description: Enables or disables passwords from being exported in plain text. This parameter is not available on the WebUI. The passwords affected are: network.eapol.access_password  network.ip.pppoe.access_password  tr069.acs.access_password  tr069.connection_request.access_password  provisioning.fw_server_access_password  provisioning.server_access_password ...
Page 149: Security Module: Security Settings
VSP716A Administrator and Provisioning Manual security Module: Security Settings The Security settings enable you to hide PIN numbers during call operation. There are two different types of PIN masking available: 1. Hide DTMF digits: When Hide DTMF is enabled, PIN numbers entered during an Active Call are automatically masked out.
Page 150 VSP716A Administrator and Provisioning Manual Setting: security.pwd_dial_length Description: Enter the PIN number length. All digits within this length are masked. Any digits beyond this length are not masked. Values: 1–32 Default: Configuration File Parameter Guide Back to Contents...
Page 151: Time_Date Module: Time And Date Settings
VSP716A Administrator and Provisioning Manual time_date Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VSP716A. All the time and date settings are included in the general configuration file. Setting: time_date.date_format Description:...
Page 152 VSP716A Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: Europe/London America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo, America/Noronha, Atlantic/Azores, GMT, America/Danmarkshavn, Atlantic/Faroe, Europe/Dublin, Europe/Lisbon,...
Page 153 VSP716A Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_start_month Description:...
Page 154 VSP716A Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: 1–5 Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Default: Sunday Wednesday, Thursday, Friday, Saturday Setting: time_date.daylight_saving_end_hour Description:...
Page 155: Log Module: System Log Settings
VSP716A Administrator and Provisioning Manual log Module: System Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported: Serial/Console—system log output to an external console using a serial/RS-232 ...
Page 156: Remotedir Module: Remote Directory Settings
VSP716A Administrator and Provisioning Manual remoteDir Module: Remote Directory Settings The remote directory settings follow the format: remoteDir.[element]. All these settings are exported when you manually export the configuration from the VSP716A. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description:...
Page 157 Sets the LDAP search base. This sets where the search begins in the directory tree structure. Enter one or more attribute definitions, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organisational unit) or "dc" (domain component). For example, ou=accounting,dc=vtech,dc=com Values: Text string Default:...
Page 158 VSP716A Administrator and Provisioning Manual Setting: remoteDir.ldap_number_filter Description: Sets the LDAP number filter. Values: Text string Default: Blank Setting: remoteDir.ldap_firstname_attribute Description: Sets the name attributes. Enter the name attributes that you want the VSP716A to display for each entry returned after an LDAP search. Separate each attribute with a space.
Page 159 VSP716A Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VSP716A searches the LDAP directory for the incoming call number. If the number is found, the VSP716A uses the LDAP entry for CID info. Values: Default: 0 (disabled), 1 (enabled)
Page 160 VSP716A Administrator and Provisioning Manual Setting: remoteDir.broadsoft_access_password Description: Sets the Broadsoft Phonebook authentication password. Values: Text string Default: Blank Setting: remoteDir.broadsoft_dir_type Description: Sets the Broadsoft Phonebook directory type. Values: Group, GroupCommon, Default: Group Enterprise, EnterpriseCommon, Personal Setting: remoteDir.ldap_check_certificate Description: Enables or disables accepting only a trusted LDAP certificate. Values: 0 (disabled), 1 (enabled) Default:...
Page 161: Web Module: Web Settings
VSP716A Administrator and Provisioning Manual web Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format: web.[element]. All the web settings are included in the general configuration file. Setting: web.server_enable Description: Enables or disables the availability of the phone’s embedded WebUI.
Page 162: Trusted_Ip Module: Trusted Server And Trusted Ip Settings
VSP716A Administrator and Provisioning Manual trusted_ip Module: Trusted Server and Trusted IP Settings The trusted_ip settings provide enhanced security for the VSP716A. When enabled, these settings can filter network traffic and reject any traffic from unauthorised sources. The trusted_ip settings follow the format: trusted_servers.[element]. All the trusted_ip settings are included in the general configuration file.
Page 163: User_Pref Module: User Preference Settings
VSP716A Administrator and Provisioning Manual user_pref Module: User Preference Settings The user settings are accessible to the VSP716A user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do not have their own settings overwritten. The user preference settings follow the format: user_pref.[element].
Page 164 VSP716A Administrator and Provisioning Manual Setting: user_pref.notify.led.missed_call.enable Description: Sets how the Message Waiting LED operates. When enabled, the LED turns on for missed calls and new messages. When disabled, the LED turns on for new messages only. Note: This setting is not available on the phone menu or WebUI. Values: 0 (disabled), 1 (enabled) Default:...
Page 165: Mac-Specific Configuration File Settings
VSP716A Administrator and Provisioning Manual MAC-specific configuration file settings Setting: user_pref.backlight_timeout Description: Sets the backlight timeout in seconds. Values: 10–60 Default: Setting: user_pref.audio_mode Description: Sets the default audio mode. Values: speaker, headset Default: speaker Setting: user_pref.hold_reminder.enable Description: Enables or disables audible hold reminder. Values: 0 (disabled), 1 (enabled) Default:...
Page 166 VSP716A Administrator and Provisioning Manual Setting: user_pref.backlight Description: Sets the backlight brightness level. Values: off, low, medium, high Default: high Setting: user_pref.idle_backlight Description: Sets the backlight brightness level when the VSP716A is idle. Values: off, low, medium, high Default: Setting: user_pref.absent_timeout Description: Sets the absent timeout (the interval after going off hook with no action...
Page 167: Call_Settings Module: Call Settings
VSP716A Administrator and Provisioning Manual call_settings Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored internally at /mnt/flash/CallSettings.xml. All the call settings (except one) follow the format: call_settings.account.x.[element] where x is an account number ranging from 1 to 2. General configuration file settings Setting: call_settings.account.x.call_completion_enable...
Page 168 VSP716A Administrator and Provisioning Manual Setting: call_settings.account.x.outgoing_anonymous_enable Description: Enables or disables outgoing anonymous calls. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.dnd_enable Description: Enables or disables Do Not Disturb for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.dnd_incoming_calls Description: Sets whether incoming calls are shown or rejected when DND is on for account x.
Page 169 VSP716A Administrator and Provisioning Manual Setting: call_settings.account.x.cfna_target Description: Sets the Call Forward No Answer target number for account x. Values: Text string Default: Blank Setting: call_settings.account.x.cfna_delay Description: Sets the Call Forward No Answer delay (in number of rings) for account x. Values: 1–10 Default:...
Page 170: Pfk Module: Programmable Feature Key Settings
VSP716A Administrator and Provisioning Manual pfk Module: Programmable Feature Key Settings The programmable feature key (PFK) settings store the data associated with each programmable key. On ErisTerminal desksets, you can program both programmable feature keys and certain hard keys. All the programmable feature key settings are included in the general configuration file. Programmable Feature Keys The programmable feature key settings follow the format: pfk.x.[element], where x is the programmable feature key ID, ranging from 1 to 2.
Page 171 VSP716A Administrator and Provisioning Manual Setting: pfk.x.multicast_zone Description: Sets the multicast paging zone if multicast page is assigned to PFK x. Values: 1–10 Default: Blank Setting: pfk.x.account Description: Sets the SIP account used for the assigned feature (if applicable). Values: 1–2 Default: Setting:...
Page 172 VSP716A Administrator and Provisioning Manual Setting: pfk.x.call_handling_profile Description: If pfk.x.feature is chp, enter the string of the call handling profile that the pfk LED will indicate. Values: text string Default: blank Setting: pfk.x.call_handling_profile_set_code Description: If pfk.x.feature is chp, enter the call handling profile FAC and profile index number to activate the profile.
Page 173: Programmable Hard Keys
VSP716A Administrator and Provisioning Manual Programmable Hard Keys The programmable hard key settings follow the format: pfk.[hardkey].[element]. For the VSP716A, [hardkey] can be up, down, cancel, mute. Setting: pfk.[hardkey].feature Description: Assigns a feature to the key. Values: Default: unassigned, dir, call log, pfk.up.feature=redial redial, messages, dnd, cfwd pfk.down.feature=messages...
Page 174 VSP716A Administrator and Provisioning Manual Setting: pfk.[hardkey].prefix Description: Enter a prefix to be dialled (hidden from the user) when the key is pressed. The prefix is added to any user-entered digits. %N can be used for substitution of user-entered digits. For example, *71%N# uses [*71] + [user-entered digits] + [#] as the outgoing dialling string.
Page 175: Speed_Dial Module: Speed Dial Settings
VSP716A Administrator and Provisioning Manual speed_dial Module: Speed Dial Settings The speed dial key settings configure the dial pad keys for speed dialling pre-programmed phone numbers. When configured, the VSP716A user can press and hold a dial pad key to dial a programmed phone number.
Page 176: Audio Module: Audio Settings
VSP716A Administrator and Provisioning Manual audio Module: Audio Settings The audio settings include jitter buffer parameters and RTP port settings. All the audio settings are included in the general configuration file. Setting: audio.x.jitter_mode Description: Select the desired mode for the jitter buffer: fixed (static) or adaptive. This setting depends on your network environment and conditions.
Page 177 VSP716A Administrator and Provisioning Manual Setting: audio.x.rtp.port_end Description: Sets the Local RTP port range end. Values: 1–65535 Default: 19000 Configuration File Parameter Guide Back to Contents...
Page 178: Ringersetting Module: Distinctive Ringer Settings
VSP716A Administrator and Provisioning Manual ringersetting Module: Distinctive Ringer Settings The distinctive ringer settings configure the distinctive ringer feature. For more information, 67. You can configure up to 8 instances of the distinctive “Ringer Settings” on page ringer feature. The ringer setting parameters follow the format ringersetting.x.[element], where x is the instance of the setting, ranging from 1 to 8.
Page 179: File Module: Imported File Parameters
VSP716A Administrator and Provisioning Manual file Module: Imported File Parameters The "file" parameters enable the provisioning file to import additional configuration files of various types, including: Contact lists  Custom logos  Security certificates  Certificates can be added via provisioning. There are two types of certificate: Trusted: Trusted Certificates are for server authentication with secured HTTP ...
Page 180 VSP716A Administrator and Provisioning Manual Setting: file.certificate.trusted.url Description: URL to upload a trusted certificate file in pem or crt. It will be given the first available index and marked as unprotected. Values: Text string Default: Blank Setting: file.protected_certificate.trusted.url Description: URL to upload a trusted certificate file in pem or crt. It will be given the first available index and marked as protected.
Page 181: Mac-Specific Configuration File Settings
VSP716A Administrator and Provisioning Manual Setting: file.idle_logo Description: URL of custom logo shown on the idle screen. For logo specifications, “Logo specifications” on page Values: Text string Default: Blank Setting: file.language.deskset.url Description: URL of the Deskset UI Custom Language file to be imported. Values: Default: Text string...
Page 182 VSP716A Administrator and Provisioning Manual Setting: file.contact.blacklist.append Description: URL of contact blacklist to be imported. Entries in the imported file will be added to existing blacklist entries. Values: Text string Default: Blank Setting: file.contact.blacklist.overwrite Description: URL of contact blacklist to be imported. Entries in the imported file will replace all existing directory entries.
Page 183: Xml_App Module: Xml Settings
VSP716A Administrator and Provisioning Manual xml_app Module: XML Settings The VSP716A supports both push and pull server applications. The XML settings allow you to enable “push” events and how they interact with the phone during calls. The XML settings are included in the general configuration file. Setting: xml_app.http_push_enable Description:...
Page 184: System_Event Module: Action Uri Settings
VSP716A Administrator and Provisioning Manual system_event Module: Action URI Settings You can enter Action URIs to allow the VSP716A to interact with a server application by using an HTTP GET request. The action URI triggers a GET request when a specified event occurs.
Page 185 VSP716A Administrator and Provisioning Manual Setting: system_event.poll.action_uri Description: Enter URI for GET request. Values: Text string Default: Blank Setting: system_event.poll.interval Description: Enter interval (in seconds) between poll.action_uri requests. Values: 1–65535 Default: 3600 Setting: system_event.connected.action_uri Description: Enter URI for GET request triggered when phone has active call or is paging.
Page 186: Tr069 Module: Tr-069 Settings
VSP716A Administrator and Provisioning Manual tr069 Module: TR-069 Settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. The TR-069 settings allow you to enable TR-069 and configure access to an auto-configuration server (ACS). All the TR-069 settings are included in the general configuration file.
Page 187 VSP716A Administrator and Provisioning Manual Setting: tr069.connection_request.username Description: Set the user name for authenticating the connection sent from the ACS. Values: Text string Default: Blank Setting: tr069.connection_request.access_password Description: Set the password for authenticating the connection sent from the ACS. Values: Text string Default: Blank...
Page 188: Tone Module: Tone Definition Settings
VSP716A Administrator and Provisioning Manual tone Module: Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localisation. The Audio Manager component uses the data from this model to populate the mcu on bootup. Each tone definition must be at least one element containing a string of 12 element attributes separated by a space: "<num of freq>...
Page 189 VSP716A Administrator and Provisioning Manual Setting: tone.call_waiting_tone.element.x Description: Defines the call waiting tone element x (x = 2–5). Values: Tone element string Default: Blank Setting: tone.call_waiting_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element.
Page 190 VSP716A Administrator and Provisioning Manual Setting: tone.inside_dial_tone.element.1 Description: Defines the secondary dial tone element 1. Values: Tone element string Default: 2 440 -22 350 -22 0 0 0 0 65535 0 65535 Setting: tone.inside_dial_tone.element.x Description: Defines the secondary dial tone element x (x = 2–5). Values: Default: Tone element string...
Page 191 VSP716A Administrator and Provisioning Manual Setting: tone.stutter_dial_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default: Setting: tone.busy_tone.num_of_elements Description: Sets the number of tone elements for the busy tone. Values: Default: 1–5...
Page 192 VSP716A Administrator and Provisioning Manual Setting: tone.ring_back_tone.element.x Description: Defines the ringback tone element x (x = 2–5). Values: Tone element string Default: Blank Setting: tone.ring_back_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: Default: 0–65535...
Page 193 VSP716A Administrator and Provisioning Manual Setting: tone.congestion_tone.element.1 Description: Defines the dial tone element 1. Values: Tone element string Default: 1 950 -22 0 0 0 0 0 0 330 0 1 Setting: tone.congestion_tone.element.2 Description: Defines the dial tone element 2. Values: Tone element string Default:...
Page 194: Profile Module: Password Settings
VSP716A Administrator and Provisioning Manual Setting: tone.auto_answer_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default: profile Module: Password Settings The password settings allow you to set the default administrator and user passwords in the configuration file.
Page 195: Page_Zone Module: Paging Zone Settings
VSP716A Administrator and Provisioning Manual page_zone Module: Paging Zone Settings The paging zone settings allow you to define a maximum of 10 paging zones that the VSP716A can use for multicast paging. The paging zone parameters (except for page_zone.call_priority_threshold) follow the format page_zone.x.[element], where x is the paging zone ID number, ranging from 1 to 10.
Page 196 VSP716A Administrator and Provisioning Manual Setting: page_zone.call_priority_threshold Description: Set the call_priority_threshold. If the paging zone priority (page_zone.x.priority) is higher or equal to the call priority, then a multicast page can interrupt an active, dialling, or incoming call. Values: Default: 1–10 Configuration File Parameter Guide Back to Contents...
Page 197: Phonelock Module: Phone Lock Settings
VSP716A Administrator and Provisioning Manual phonelock Module: Phone Lock Settings The Phone Lock feature restricts certain hard keys and features unless the user enters a PIN code. For more information about phone lock modes, see “Using the Security menu” on page All the phone lock settings are part of the general configuration file.
Page 198: Softkey Module: Custom Soft Key Settings
VSP716A Administrator and Provisioning Manual softkey Module: Custom Soft Key Settings The custom soft key settings allow you to select which soft keys can appear on the Idle screen, the Call Active screen, the Call Held screen, the Live Dial screen and the Transfer Setup screen.
Page 199: Troubleshooting
VSP716A Administrator and Provisioning Manual H A P T E R ROUBLESHOOTING If you have difficulty with your VSP716A deskset, please try the suggestions below. For customer service or product information, please contact our regional offices or distributors in the country or region where you purchased your product. Common Troubleshooting Procedures Follow these procedures to resolve common issues.
Page 200 VSP716A Administrator and Provisioning Manual My computer can't connect to the network after plugging the Ethernet cable through the PC port. Make sure the VSP716A is connected to power. The PC port does not work when  the VSP716A does not have power source or during a power outage. Make sure you plug the Ethernet cable connected to the router into the VSP716A ...
Page 201: Appendixes
VSP716A Administrator and Provisioning Manual PPENDIXES Appendix A: Soft Keys The table below provides an alphabetical list of the labels that appear above the VSP716A soft keys. Label Description Selects the text format for input abc/ABC/123 Displays the new directory group editor Enters dot in IP editing field Add dot Answers an incoming call...
Page 202 VSP716A Administrator and Provisioning Manual Label Description Exits the current screen and returns to the previous menu Exit Sorts the directory by first name FirstNme Opens the predial editor to begin forwarding a call Forward Sorts the directory by last name LastNme Switches between registered lines Line...
Page 203: Appendix B: Maintenance
VSP716A Administrator and Provisioning Manual Appendix B: Maintenance Taking care of your telephone Your VSP716A deskset contains sophisticated electronic parts, so you must treat  it with care. Avoid rough treatment.  Place the corded handset down gently.  Save the original packing materials to protect your VSP716A deskset if you ever ...
Page 204: Appendix C: Gpl License Information
Beaverton OR 97008 ATTN: Information Technology Group — VSP716A GPL code request If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code,...