Diagnostic Error Messages - Dell OptiPlex 5040 Small Form Factor Owner's Manual

Power LED light status
Steady white

Diagnostic error messages

Table 2. Diagnostic error messages
Error messages
AUXILIARY DEVICE FAILURE
BAD COMMAND OR FILE NAME
CACHE DISABLED DUE TO FAILURE
CD DRIVE CONTROLLER FAILURE
DATA ERROR
DECREASING AVAILABLE MEMORY
DISK C: FAILED INITIALIZATION
DRIVE NOT READY
ERROR READING PCMCIA CARD
32
Possible cause
The computer is fully
functional and in the On
state.
Description
The touchpad or external mouse may be faulty. For
an external mouse, check the cable connection.
Enable the Pointing Device option in the System
Setup program.
Ensure that you have spelled the command
correctly, put spaces in the proper place, and used
the correct path name.
The primary cache internal to the microprocessor
has failed. Contact Dell.
The optical drive does not respond to commands
from the computer.
The hard drive cannot read the data.
One or more memory modules may be faulty or
improperly seated. Reinstall the memory modules
or, if necessary, replace them.
The hard drive failed initialization. Run the hard
drive tests in Dell Diagnostics.
The operation requires a hard drive in the bay
before it can continue. Install a hard drive in the
hard drive bay.
The computer cannot identify the ExpressCard.
Reinsert the card or try another card.
Troubleshooting steps
connected to the
system board.
• Ensure the main
power cable and
front panel cable are
connected to the
system board.
If the computer is not
responding, do the
following:
• Ensure the display is
connected and
turned on.
• If the display is
connected and
turned on, listen for a
beep code.