Brother DCP-9015CDW User Manual page 95

Error Message
Cooling Down
Wait for a while
Cover is Open.
Document Jam
(DCP-9020CDW)
1
Drum End SoonX
1
(X) shows drum unit
colour that is near the
end of its life.
(BK)=Black,
(Y)=Yellow,
(M)=Magenta,
(C)=Cyan.
Drum !
Drum Stop
Cause
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During
the cooling down mode, you
will hear the cooling fan
running while the Touchscreen
shows Cooling Down, and
Wait for a while.
The top cover is not
completely closed.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
(DCP-9020CDW)
The ADF cover is not
completely closed.
(DCP-9020CDW)
The ADF cover is open while
loading a document.
The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
The drum unit for the colour
indicated on the Touchscreen
is near the end of its life.
The corona wires on the drum
units must be cleaned.
The drum unit or the toner
cartridge and drum unit assembly
is not installed correctly.
It is time to replace the drum
unit.
Action
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Close the top cover of the machine.
 Close the fuser cover located inside the
back cover of the machine.
 Make sure paper is not jammed behind the
fuser cover at the back of the machine, then
close the fuser cover and press Start (see
Paper is jammed at the back of the machine
on page 96).
Close the ADF cover of the machine.
Close the ADF cover of the machine, then
press .
See Document is jammed in the top of the ADF
unit on page 92 or Using the automatic
document feeder (ADF) (DCP-9020CDW)
on page 33.
Order a new drum unit for the colour indicated
on the Touchscreen before you get a
Replace DrumX message.
Clean the corona wires on the drum units (see
Cleaning the corona wires on page 73).
Put the toner cartridge into the drum unit that is
indicated on the Touchscreen. Then reinstall the toner
cartridge and drum unit assembly into the machine.
Replace the drum unit for the colour indicated
on the Touchscreen. (see Replacing the drum
units on page 55).
Troubleshooting
87
B