Brother DCP-9015CDW User Manual page 119

Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Coloured lines across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
White spots or hollow print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Blank page or some colours are
missing
Recommendation
 Identify the colour causing the problem and replace the toner
cartridge that matches the colour of the line (see Replacing
the toner cartridges on page 48).
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Identify the colour causing the problem and install a new
drum unit (see Replacing the drum units on page 55).
To identify the colour of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
print media on page 28).
 Check the machine's environment. Conditions such as high
humidity can cause hollow print
(see Product Safety Guide: Choose a safe location for your
product).
 If the problem is not solved after printing a few pages,
foreign material, such as glue from a label, may be stuck on
the drum surface (see Cleaning the drum unit on page 76).
 Identify the colour causing the problem and install a new
drum unit (see Replacing the drum units on page 55).
To identify the colour of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Identify the colour causing the problem and put in a new
toner cartridge (see Replacing the toner cartridges
on page 48).
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Identify the colour causing the problem and install a new
drum unit (see Replacing the drum units on page 55).
To identify the colour of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Troubleshooting
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