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User Guide
1.
To respond to Instant Previews, tap
2.
Press any key on the keyboard. To show the keyboard on a BlackBerry device with a touch screen keyboard, swipe up
from the bottom of the screen with two fingers.
3.
Type your message.
4.
Tap Send or press
About Lock Screen Notifications
You can use the Lock Screen Notifications feature to view the first few lines of your most recent email messages, BBM
messages, text messages, and more on your BlackBerry device without having to unlock it.
Turn off Lock Screen Notifications
1.
On the home screen, swipe down from the top of the screen.
2.
Tap
Settings > Security and Privacy > Lock Screen.
3.
Set the Lock Screen Notifications switch to Off.
View Lock Screen Notifications
1.
To unlock your BlackBerry device, swipe up from the bottom of the screen to the middle of the screen.
2.
To view the Lock Screen Notifications, tap the notification icon.
Tip: To collapse the Lock Screen Notifications view so that only the notification icons are visible, swipe left or tap an icon.
Troubleshooting: Notifications and ring tones
If the notifications and ring tones on your BlackBerry device aren't functioning in the way that you expect them to, consult
the following troubleshooting topics.
My device doesn't ring or vibrate when I receive a call or message
Try the following actions:
•
On the home screen, swipe down from the top of the screen. Verify that Silent Mode isn't turned on.
•
If you created a custom alert for a contact, in the Contacts app, tap a contact. Verify that the Volume setting isn't set to
Silent and that the Vibration setting isn't set to Off.
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Phone and voice
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