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User Guide
You can use the device switch app to transfer contacts, pictures, and other personal data from your iPhone or Android
device to your new BlackBerry device. For more information about the device switch app, visit
deviceswitchapp.
1.
On your BlackBerry 10 device, visit
2.
Open the device switch app.
3.
Complete the instructions on the screen.
Tutorial: Switching to a BlackBerry 10 device using a
media card
This tutorial provides you with the opportunity to see and then practice switching from a BlackBerry 7 device to a
BlackBerry 10 device using a media card.
Note: This tutorial is available in English only.
Start the tutorial
http://docs.blackberry.com/switchingdevices/help/en
After you switch devices
For information about returning your previous device to BlackBerry for recycling and safe disposal, visit
www.blackberry.com/recycling. The recycling and trade-up program is only available in certain areas.
Restoring BBM
The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the
following:
•
If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or
on a device running BlackBerry 7 or later to transfer your device data, including your contacts and groups from BBM
6.2 or earlier, to a new device.
•
If you previously associated BBM with your BlackBerry ID (for example, on your current device), you can sign in with the
same BlackBerry ID to restore your BBM data over the wireless network.
Your BBM data, such as your contacts, are automatically backed up over the wireless network based on your BlackBerry
ID. It's still a good idea to regularly save a backup file for your device on a computer using BlackBerry Link in case your
device is lost, stolen, or corrupted.
Tips after switching devices
After you have finished switching BlackBerry devices, consider doing the following:
32
www.blackberry.com/deviceswitchapp
www.blackberry.com/
and download the device switch app.
Setup and basics
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