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User Guide
Create a picture password
To turn on the picture password, you need to first set a device password. A device password is also needed in case you
forget your picture password, or if you need to enter a password to access your BlackBerry device from a computer.
If your device uses BlackBerry Balance technology, in your Balance settings, make sure that you turned off Use as my
device password.
Rather than type a password to unlock your device, you can use a secret picture and number gesture and unlock your
device with one hand. Choose a picture, a number, and set up the combination. The number of combinations is nearly
endless!
1.
On the home screen, swipe down from the top of the screen.
2.
Tap
Settings > Security and Privacy > Device Password.
3.
Set the Picture Password switch to On.
4.
Enter your device password.
5.
Complete the instructions on the screen.
Tip: When your create your picture password or unlock your device, you can drag your finger anywhere on the screen so
that you have a clear view of where the number is moved.
Unlock your device with a network unlock code
To obtain the unlock codes for your BlackBerry device, contact your service provider.
Your device might be network locked which allows your device to make a mobile network connection with only your current
service provider. If you plan to travel internationally and you want to use a micro SIM card from another service provider,
you might need to enter an unlock code.
Tip: To see the current service provider associated with your device, on the home screen, swipe down from the top of the
screen. Tap
Settings > About > SIM Card.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap
Settings > Security and Privacy > SIM Card.
3.
In the Phone Network Lock section, tap a locked item.
4.
When prompted, enter the unlock code.
CAUTION: For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of
allowed attempts to enter an unlock code, your micro SIM card will allow emergency calls only. For assistance, contact your
service provider.
Security and backup
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