Answering System; Deskset Voicemail Box (Answering System); Answering System And Voicemail - AT&T SynJ SB67138 User Manual

Answering system

Deskset voicemail box (answering system)

The deskset has a private voicemail box that is different from the general
mailbox on the main telephone base or handset. The voicemail messages for
the deskset can also be accessed from the main telephone base.

Answering system and voicemail

The deskset has separate indicators for two different types
of voice messages: those left on its built-in answering
system and those left at your service provider's voicemail
(fees may apply). Your telephone's built-in answering
system messages and voicemail messages are separate. Each alerts you to
new messages differently.
• If you turn on the COVM feature (see COVM
on page 29 for more information) and the COVM
icon displays on the deskset, your telephone
service provider is indicating that it has new
voicemail for you. To listen to your voicemail,
dial an access number provided by your
telephone service provider, followed by a
security code or PIN.
• To listen to messages recorded on your digital
answering system, press
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than the answering system, turn off the
answering system. To use the answering system rather than the voicemail
service, contact your telephone service provider to deactivate the voicemail
service. Use your telephone answering system and voicemail together
by setting the built-in answering system to answer before voicemail, as
described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
/MAILBOX on the deskset (see page 56).
49
L1
1:Deskset 1
COVM L1
5:30PM 8/9 new
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