Troubleshooting - Advent NAV102 Installation And Operation Manual

NAV102 with NavMate

TROUBLESHOOTING

Problem
I can't find an address
I cannot get a good signal
The NAV102 stops responding
Table 1: Troubleshooting
Cause
Address spelled incorrectly
Poor antenna placement
Unknown
Corrective Action
Please make sure you have correctly spelled your entry. If you do not know how an address is
spelled, simply enter the parts of the address about which you are certain - e.g. "Brook" for
Brooklyn in New York. Then browse the results list and look for the address. Also make sure
that the city in which you are looking for an address is correct. Sometimes the official postal
address differs from the address you are looking for. In that case, search for a known address
nearby and browse the map.
If you have problems getting a satellite fix with GPS (you can see how many satellites are
being received on the main menu at the bottom left), please make sure you are outside and
the GPS antenna has good 'visibility' to the open sky. Some models also support an additional
external active antenna. Please consult the hardware manual of your device to get further
information on how to obtain a GPS fix.
Turn the unit off and back on. If this does not help, reset the unit by using a small metal object
to press the RESET button located on the side of the NAV102 unit between the ANTENNA
connection and the SD card slot.
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