Lutron Electronics QS Wallstation Signature Series Installation Manual page 6

Troubleshooting
Symptom
No communication with GRAFIK Eye
Node unit.
TM
Wallstation buttons do not work; LEDs do not track; wallstation buttons
do not function as intended.
LEDs do not light.
Contact closure inputs or sensor input do not produce the desired result
in the system.
Internet: www .lutron .com
E-mail: product@lutron .com
WORLD HEADQuARTERS
uSA
Lutron Electronics Co ., Inc .
7200 Suter Road
Coopersburg, PA
18036-1299
TEL +1 .610 .282 .3800
FAX +1 .610 .282 .1243
Toll-Free 1 .888 .LUTRON1
Technical Support 1 .800 .523 .9466
North and South America
Technical Hotlines
USA, Canada, Caribbean: 1 .800 .523 .9466
Mexico: +1 .888 .235 .2910
Central/South America: +1 .610 .282 .6701
Warranty: www.lutron.com/TechnicalDocumentLibrary/Warranty_CommercialSystems.pdf
National Electric Code, NEC, and NFPA are registered trademarks of the National Fire Protection Association, Inc.,
Quincy, Massachusetts.
Lutron, , Sivoia, seeTouch, Quantum, and GRAFIK Eye are registered trademarks, and Energi Savr Node,
®
Signature Series and Architrave are trademarks of Lutron Electron ics Co., Inc.
© 2012 Lutron Electronics Co., Inc.
®
control unit or Energi Savr
®
EuROPEAN HEADQuARTERS
united Kingdom
Lutron EA Ltd .
6 Sovereign Close
London
E1W 3JF United Kingdom
TEL +44 .(0)20 .7702 .0657
FAX +44 .(0)20 .7480 .6899
FREEPHONE (UK) 0800 .282 .107
Technical support +44 .(0)20 .7680 .4481
Possible Causes
Miswire or loose connection at the control link data lines 3 and 4.
Wallstation has not been programmed or has been programmed
incorrectly.
Wallstation is miswired.
Wallstation is not powered.
Wallstation is not programmed to the correct device.
Wallstation has not been programmed or has been programmed
incorrectly.
Miswire or loose connection at wallstation(s) or processor on the control
link common and power connections 1 and 2.
Wallstation has been programmed incorrectly.
Miswire or loose connection at wallstation sensor/CCI connector.
Wallstation has not been programmed or has been programmed
incorrectly.
ASIAN HEADQuARTERS
Singapore
Lutron GL Ltd .
15 Hoe Chiang Road
#07-03 Euro Asia Centre
Singapore 089316
TEL +65 .6220 .4666
FAX +65 .6220 .4333
Asia Technical Hotlines
Northern China: 10 .800 .712 .1536
Southern China: 10 .800 .120 .1536
Hong Kong: 800 .901 .849
Indonesia: 001 .803 .011 .3994
Japan: +81 .3 .5575 .8411
Macau: 0800 .401
Singapore: 800 .120 .4491
Taiwan: 00 .801 .137 .737
Thailand: 001 .800 .120 .665853
Other countries: +65 .6220 .4666
Lutron Electronics Co., Inc.
P/N 0301604 Rev. B 10/2012