Lutron Electronics QS Wallstation Signature Series Installation Manual page 5

Troubleshooting: LED Functionality
LED Behavior
All Keypad Types
"Reverse Waterfall"
LEDs light beginning at the bottom, continuing to light until all are
on; then LEDs go off beginning at the bottom, continuing until all
are off. Cycle then repeats.
No LED feedback at all, even when a button is pushed.
All LEDs are flashing rapidly.
Shade Keypads
Top and bottom LEDs are flashing together.
All LEDs flash 3 times, pause, then repeat.
Top and bottom LEDs light in an alternating pattern (top LED
lights, then goes off, then bottom LED lights, then goes off; cycle
repeats).
Top and bottom LEDs blink slowly, and one other LED blinks
rapidly.
Other Keypads
A single LED is flashing.
"Forward Waterfall"
LEDs light and go off in sequence from top to bottom.
Installation Instructions
Meaning and Remedy
Unable to communicate on QS link, or alone on QS link. Check link wiring.
No power to wallstation. Check power wiring.
Another device on QS link is in programming or assignment mode. Take
that device out of programming mode, or put this keypad into programming
mode and then exit programming mode, which turns off programming mode
on all devices.
Wallstation is in advanced programming mode. Press and hold the top and
bottom buttons for 3 seconds to exit advanced programming mode.
Keypad is in assignment mode. Press and hold the top and bottom buttons
for 3 seconds to exit assignment mode.
Keypad is in assignment or limit set mode and cannot find or communicate
with any shades assigned to the QS link. Check the shade wiring.
Wait 60 seconds, and the keypad will automatically return to normal mode
(without any user intervention). Or, press and hold the top and bottom
buttons for 3 seconds to immediately exit the mode.
Keypad is in limit set mode, or another device on the link is in limit set
mode. Press and hold the top and raise buttons for 3 seconds to exit limit
set mode.
Keypad is in preset adjust mode. Press and hold the top and bottom buttons
to exit preset adjust mode.
Keypad is configured for either zone toggle, partitioning, or shade toggle and
is in programming mode. Press and hold the top and bottom buttons to exit
programming mode.
Keypad is configured for scene, panic, sequence, fine tune, or scene/zone
lockout, and is in programming mode. Press and hold the top and bottom
buttons to exit programming mode.
8
Troubleshooting: Shade Functions
Symptom
EDU (electronic drive unit of the
shade) will not move
EDU (electronic drive unit of the
shade) does not fully open or fully
close
Shade moves in the opposite
direction when raise/lower buttons
are pushed
Keypad LEDs are off and keypad will
not control any shade
Keypad LEDs are on but keypad will
not control any shade
Keypad does not operate all the
shades it is assigned to
Shades in a room move on their own
Occupant Copy Occupant Copy
Possible Causes Remedy
EDU is not powered Check EDU power
Shade fabric is caught on something Check and unbind shade fabric
EDU is not assigned to a keypad Assign the EDU to a keypad
Presets have been set incorrectly Try using raise/lower buttons on keypad
Limits have been set incorrectly Set limits correctly
Shade fabric is caught on something Check and unbind shade fabric
Open and close limits have been reversed Set limits correctly
No power is going to keypad Check and wire power to keypad
All presets are set to the same height Try using raise/lower buttons on keypad
Communications link is not wired to the EDU Check and wire the EDU link
EDU has been unassigned from keypad Reassign the EDU to the keypad
Open and close limits are the same Set limits correctly
EDU has been unassigned from keypad Reassign the EDU to the keypad
All presets are set to the same height Try using raise/lower buttons on keypad
EDU is not wired correctly Check and rewire EDU
Keypad is not wired correctly Check and rewire keypad
EDUs are assigned to a keypad in another room Reassign the EDU to the correct keypad
9 Installation Instructions