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E23
Motor phase loss
E24
Motor hall
sensor error
E25
Braking error
E30
Abnormal
communication
The rear wheel motor connector is loose. Check the
waterproof connector of the motor and reinsert it firmly. If the
fault still exists, the motor coil is damaged, and the fault
disappears after replacing the motor. Contact Kogan.com
for support.
The rear wheel motor connector is loose. Check the
waterproof connector of the motor and reinsert it firmly. If the
fault still exists, the hall sensor in the motor is damaged.
Cease use immediately, and contact Kogan.com for
support.
The brake is in a power-off state. Check whether the left and
right brake levers are reset. Check if the fault disappears
after opening the junction box and unplugging the power-off
switch. Contact Kogan.com for support if problem persists.
The communication sending and receiving line between the
LCD display and the controller is blocked. Open the junction
box, check whether the connectors of the LCD display and
the controller are firm. Reconnect the plug and restart.
Contact Kogan.com for support if problem persists.
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