Troubleshooting - Toto SW3024 Instruction Manual

Troubleshooting

First, try the actions described on pages 38 - 41.
If the problem persists, consult the installer, seller, or
TOTO customer service.
(see contact information on the back cover.)
Please check fi rst
■ Is the breaker on the distribution board turned on?
Is the Power LED
■ Is the "Power ON/OFF" setting "OFF"?
illuminated?
■ Is the "Power" LED on the main display fl ashing?
■ While the LED is illuminated, energy saver
Is the Energy saver
LED illuminated?
38
CAUTION
If a water leak occurs, close
the shutoff valve.
Shutoff valve
→ Check whether there is a power outage or the breaker has turned
"OFF".
→ Switch it to "ON" with the control panel. (Page 14 Step1- 2)
→ The main unit is not mounted properly. Mount them correctly
again. (Pages 30, 31)
<Power>
is in operation, so the toilet seat temperature may be
reduced or the warm water heater and toilet seat heater
may be turned off .
Rear washing, Rear soft washing
Trouble
The wand
(or washing water)
does not come out
The wand extends but
the washing water
does not come out /
The washing water
pressure is weak
(Pages 20, 21)
The washing water is
cold
Wash functions
stop unintentionally
during use
Water comes out
unexpectedly from
the wand
*1 Except SW3024
*1 , Front washing and Wand
Please check
● Has the toilet been sat on and used continuously for 2 hours or longer? (If so,
operation is stopped for safety purposes.)
➞Stand up from the seat and then use again.
● The seat switch will not turn on unless you sit on the seat properly.
➞Sit back on the toilet seat.
● Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞Remove any covers.
When using a seat for infants or a soft highchair,
remove after each use.
● Are you pressing "Wand CLEAN" button?
*1
• When you press "Wand CLEAN" button, "EWATER+" comes out from the
vicinity of the wand to clean the wand.
➞To clean the wand with it extended, perform "Wand cleaning".
● Has a water failure occurred?
➞Press "Stop" button on the remote control and wait until water service is
restored.
● Is the shutoff valve closed?
➞Fully open the shutoff valve.
● Is the water fi lter drain valve clogged with foreign matter?
➞Clean the filter.
● Is the water pressure set to a low level?
● Is the water drain plug loosened?
➞Tighten the water drain plug securely.
● Is the warm water temperature set to "OFF" or a low level?
● When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
● Is the timer energy saver in operation?
• The energy saver feature is on when the "Energy saver" LED is on and the
"Power" LED is off on the main display.
When you sit on the seat, the warm water heater is temporarily turned on
and water is warmed in about 10 minutes.
➞When the timer energy saver is set to "ON", you can also turn it "OFF".
● "Rear washing", "Rear soft washing"
*1 and "Front washing" stop automatically
after 5 minutes of continuous use.
● Does the seat switch have diffi culty detecting?
➞Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
● Water may sometimes come out from around the wand when it expands in
the warm water tank.
● Is the "Wand CLEAN" LED on the main display fl ashing?
➞"Auto Wand CLEAN" starts and the wand is being cleaned.
Ref.
Page
-
11
Covers
11
33
-
14
34
17
37
18
-
20, 21
23
-
11
-
*1
16
39