Troubleshooting Tips - GE P2B935 Owner's Manual

Self-cleaning dual fuel gas ranges
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Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one. Is
something wrong with
the temperature settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature too hot
or too cold
Oven and/or display
appears not to work
"Crackling" or "popping"
sound
Why is my range making
a "clicking" noise when
using my oven?
Sometimes the oven takes
longer to preheat to the
same temperature
Oven light does not work
Oven will not self-clean
Excessive smoking during
clean cycle
Oven not clean after a
clean cycle
Strong "burning" or
"oily" odor emitting from
the vent
28
Possible Cause
Your new oven has a different cooking system from
your old oven and therefore may cook differently
than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper size
being used.
Oven temperature needs adjustment.
Oven controls improperly set.
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been fitted
properly or slit to drain grease.
Oven temperature needs adjustment.
A fuse in your home may be blown or the circuit
breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
The clock is turned off.
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
Your range has been designed to maintain a tighter
control over your oven's temperature. You may
hear your oven's heating elements "click" on and
off more frequently than in older ovens to achieve
better results during baking, broiling, and self-clean
cycles.
Cookware, food, and/or number of racks in oven.
Light bulb is loose or defective.
The temperature is too high to set a self-clean
operation.
Oven controls improperly set.
Excessive soil or grease.
Oven controls improperly set.
Oven was heavily soiled.
This is normal in a new oven and will disappear in
time.
What To Do
For the first few uses, follow your recipe times
and temperatures carefully and use rack positions
recommended in the Cooking Guide. If you still
think your new oven is too hot or too cold, you can
adjust the temperature yourself to meet your specific
cooking preference. See the Settings section.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Settings section.
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
If using aluminum foil on broil pan, wrap tightly and
add slits conforming to those in the pan to allow
grease to drain.
See the Oven Controls section.
Replace the fuse or reset the circuit breaker.
the Sabbath Mode section.
See the Settings section.
This is normal.
This is normal.
Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items
to reduce preheat time.
Tighten or replace bulb. See the Maintenance section
for instructions on how to replace the bulb.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Cancel/Off pad. Open the windows to
rid the room of smoke. Wait until the LOCKED light
goes off. Wipe up the excess soil and reset the
clean cycle.
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section. This is temporary.
49-2000878 Rev. 1

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