Problems With The Keyboard And Other Pointing Devices - Lenovo ThinkPad L460 User Manual

– Make sure that the switch is 802.3ab-compliant (gigabit over copper).
A wireless LAN problem
Problem: I cannot connect to the network using the built-in wireless network card.
Solution: Make sure that:
• The Airplane mode is off.
• Your wireless LAN driver is the latest version.
• Your computer is within range of a wireless access point.
• The wireless radio is enabled.
Note: If you are using the Windows 7 operating system, click Show hidden icons on the Windows
notification area. The Access Connections icon is displayed. For more information about the icon, refer to
the Access Connections help information system.
For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use
the Access Connections program to verify this case-sensitive information.
A wireless WAN problem
Problem: A message is displayed indicating that an unauthorized WAN card is installed.
Solution: The WAN card is not supported on this computer. Remove the WAN card.
Note: Some models do not have a wireless WAN card.
Bluetooth problems
Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for
the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.
• Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local
speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile.
Solution: Do the following:
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Go to Control Panel and click Hardware and Sound ➙ Sound ➙ Playback.
3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default
button. If you are using an AV profile, select Stereo Audio and click the Set Default button.
4. Click OK to close the Sound window.
• Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the
address book of any other Bluetooth-enabled device.
Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled
devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through
Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.

Problems with the keyboard and other pointing devices

The following are the most common problems with keyboards and other pointing devices.
ThinkPad pointing device problems
• Problem: The pointer drifts when the computer is turned on or after it resumes normal operation.
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Chapter 8 Troubleshooting computer problems
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