Page 5
Appendix D. Restriction of Hazardous Appendix F. Notices ..153 Substances (RoHS) Directive of countries Appendix G. Trademarks ..155 and regions....147 Appendix E.
Important safety information Note: Read this first Safety and Warranty Guide Note: Important information about using your computer Protect yourself from the heat that your computer generates.
Page 8
Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged. Protect your computer and data when moving it.
Page 9
Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product.
Page 10
Note: Service and upgrades Note: CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. viii...
Page 11
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Page 12
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Page 13
Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
Page 14
Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.
Page 15
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
Page 16
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Page 17
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
Page 18
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Chapter 1. Product overview Computer controls, connectors, and indicators Front view (for ThinkPad L480 computers) Infrared camera (available on some models) Microphones Conventional camera...
Page 20
Power button Power Shut down Power Options ➙ Choose what the power buttons do Fingerprint reader (available on some models) NFC mark (available on some models) ThinkPad pointing device Trackpad TrackPoint buttons TrackPoint pointing stick Multi-touch screen (available on some models)
Page 21
Front view (for ThinkPad L580 computers) Infrared camera (available on some models) Microphones Conventional camera...
Page 22
Power button Power Shut down Power Options ➙ Choose what the power buttons do Numeric keypad Fingerprint reader (available on some models) NFC mark (available on some models) ThinkPad pointing device Trackpad TrackPoint buttons TrackPoint pointing stick Multi-touch screen (available on some models)
Page 24
Always On USB 3.1 connector Gen 1 Hardware Settings ➙ Power Always On USB Note: Charge from Sleep High-Definition Multimedia Interface (HDMI) connector Nano-SIM-card tray microSD card slot Ethernet connector DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector.
Page 25
Right-side view Audio connector Note: USB 3.1 connector Gen 1 Attention: Fan louvers Note: Security-lock slot Note:...
Page 27
Docking-station positioning holes Keyboard drainage holes Speakers Fan louvers Status indicators (for ThinkPad L480 computers) Note:...
Page 28
Caps Lock indicator Fn Lock indicator Speaker-mute indicator Microphone-mute indicator Camera status indicator System status indicators Blinks for three times Blinks quickly Blinks slowly ac power status indicator White Amber Status indicators (for ThinkPad L580 computers)
Page 29
Note: Caps Lock indicator Fn Lock indicator Speaker-mute indicator Microphone-mute indicator Camera status indicator Numeric Lock indicator...
Page 30
System status indicators Blinks for three times Blinks quickly Blinks slowly ac power status indicator White Amber Important product information Machine type and model information For ThinkPad L480 computers:...
Page 31
For ThinkPad L580 computers: FCC ID and IC Certification information Labels for the Windows operating systems ® ® Windows 10 Genuine Microsoft label:...
Page 32
Computer features Microprocessor Start System Memory Storage device Display ThinkPad L480 computers ThinkPad L580 computers Keyboard Connectors and slots...
Page 33
Security features Wireless features Others Statement on USB transfer rate USB device Data rate (Gbit/s) Computer specifications Size (for ThinkPad L480 computers) Size (for ThinkPad L580 computers) Maximum heat output (depending on the model)
Page 34
Power source (ac power adapter) Operating environment Maximum altitude (without pressurization) Temperature Note: Relative humidity Attention: Lenovo programs Accessing Lenovo programs An introduction to Lenovo programs...
Page 35
Hotkey Features Integration Lenovo Vantage...
Chapter 2. Using your computer Registering your computer Frequently asked questions Can I get my user guide in another language? How do I get help about the Windows operating system? Start Get Help How do I access Control Panel? Start Windows System ➙...
Page 38
How do I securely dispose of data stored on the internal storage drive? How do I attach an external display? How do I attach or replace a device? I have been using the computer for some time already, and is getting slower. What should I do? Print the following topics and keep them with your computer in case you are unable to access this electronic user guide when necessary.
Page 39
Touch gesture (touch models Description only) Touch Mouse action Function Copy Save Delete Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function...
Page 40
Short swipe for full-screened app or when your computer is in the tablet mode Touch Mouse action Function Long swipe when your computer is in the tablet mode Touch Mouse action Function Tips on using the multi-touch screen Tips on cleaning the multi-touch screen Using the special keys (for ThinkPad L480 computers)
Page 41
Windows logo key Fn key and function keys Lenovo - Keyboard Manager Hardware Settings Input Keyboard: User-defined Key Key combinations...
Page 42
Fn+Spacebar Fn+B Fn+K Fn+P Fn+S Fn+4 Fn+Left arrow key Fn+Right arrow key Using the special keys (for ThinkPad L580 computers) Numeric keypad Windows logo key Fn key and function keys Lenovo - Keyboard Manager...
Page 44
Using the ThinkPad pointing device ThinkPad pointing device overview Note: Using the TrackPoint pointing device...
Page 45
Note: Point Left-click Right-click Scroll Using the trackpad...
Page 46
Point Left-click Right-click Scroll Using the trackpad touch gestures Notes:...
Page 47
Two-finger tap Two-finger scroll Two-finger zoom out Two-finger zoom in Swipe three fingers up Swipe three fingers down Customizing the ThinkPad pointing device Settings ➙ Devices ➙ Mouse Settings ➙ Devices ➙ Touchpad Replacing the cap on the pointing stick Notes:...
Page 48
Power management Using the ac power adapter Connecting the ac power adapter Attention: Tips on using the ac power adapter Using the battery...
Page 49
Checking the battery status Charging the battery Note: When to charge the battery Note: Hardware Settings ➙ Power Power Status Show Details Maximizing the battery life...
Page 50
Managing the battery power Power Options Power-saving modes Sleep mode Power Sleep Hibernation mode System and Security Administrative Tools Task Scheduler Conditions Power Wake the computer to run this task Wireless off Cabled Ethernet connections...
Page 51
Note: DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. Wireless connections Using the wireless-LAN connection Tips on using the wireless-LAN feature Checking the wireless-LAN connection status Using the wireless-WAN connection...
Page 52
Note: Tips for using the wireless-WAN feature Checking the wireless-WAN connection status Using the Bluetooth connection Note: Settings ➙ Devices ➙ Bluetooth & other devices Bluetooth Send to ➙ Bluetooth device Using the NFC devices...
Page 53
Attention: Enabling the NFC feature Settings ➙ Network & Internet ➙ Airplane mode Pairing your computer with an NFC card Pairing your computer with an NFC-enabled smartphone...
Page 54
Using the Airplane mode Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Using audio features Headset with a 3.5-mm (0.14-inch), 4-pole plug Conventional headphone Note: Using the smart audio feature SmartAudio Disable Headphone Limiter Using the cameras Using the conventional camera Camera...
Page 55
Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual Camera Using the infrared camera Infrared light-emitting diode (LED) Infrared camera lens Camera indicator Settings ➙ Accounts ➙ Sign-in options Password Windows Hello Set up Face Recognition Get Started Improve Recognition Windows Hello...
Page 56
Using a media card or a smart card Supported media card types Note: Supported smart card type Attention: Installing a media card or a smart card Attention:...
Page 57
Hardware and Sound Device Manager Action Add legacy hardware Removing a media card or a smart card Attention: Safely Remove Hardware and Eject Media Note: Using an external display...
Page 58
Connecting an external display Connecting a wired display Note: Screen resolution/Display settings ➙ Detect Connecting a wireless display Note: Settings ➙ Devices ➙ Bluetooth & other devices ➙ Add Bluetooth or other device Wireless display or dock Connect Choosing a display mode PC screen only Note: Disconnect PC screen only Computer only...
Page 59
Changing display settings Display settings Note: Traveling with your computer Travel tips on airplanes Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Travel accessories...
Chapter 3. Enhancing your computer Finding ThinkPad options ThinkPad Basic Docking Station, ThinkPad Pro Docking Station, and ThinkPad Ultra Docking Station Locating controls, connectors, and indicators Note: Front view Note:...
Page 62
System lock Note: Key lock indicator Docking status indicator Power button Guide post Docking-station connector Hooks Latch Rear view Figure 1. ThinkPad Basic Docking Station Figure 2. ThinkPad Pro Docking Station Figure 3. ThinkPad Ultra Docking Station...
Page 63
Audio connector ac power connector ® DisplayPort connector VGA connector USB 2.0 connector USB 3.1 connector Gen 1 Always On USB 3.1 connector Gen 1 Always on USB 3.1 connector Gen 2 Ethernet connector Security-lock slot USB-C connector HDMI connector USB 3.1 connector Gen 2 Attaching your computer to a docking station Notes:...
Page 65
Note: Attention: Detaching your computer from a docking station...
Page 66
Note: Guidelines on connecting multiple external displays...
Page 67
ThinkPad Basic Docking Station ThinkPad Pro Docking Station ThinkPad Ultra Docking Station...
Chapter 4. Accessibility, ergonomic, and maintenance information Accessibility information Keyboard shortcuts Note: Windows logo key + U Right Shift for eight seconds Shift five times Num Lock for five seconds Left Alt+Left Shift+Num Lock Left Alt+Left Shift+PrtScn (or PrtSc) keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access ➙...
Page 72
General posture Display Head position Chair Arm and hand position Leg position What if you are traveling? Questions about vision? Cleaning and maintenance Basic maintenance tips...
Page 73
Cleaning your computer Cleaning the computer cover Cleaning the keyboard Cleaning the computer screen...
Chapter 5. Security Using passwords Passwords introduction Note: Power-on password Supervisor password Hard disk passwords User hard disk password...
Page 76
Master hard disk password Tips on using the hard disk passwords: Notes: Setting, changing, or removing a password Security ➙ Password Power-on Password Supervisor Password Hard disk x Password What to do if you forget your power-on password...
Page 77
Security ➙ Password ➙ Power-On Password Enter Current Password Enter New Password What to do if you forget your hard disk password What to do if you forget your supervisor password Hard disk security Using Windows BitLocker Drive Encryption System and Security ➙...
Page 78
Disk Encryption hard disk drive and Encryption solid-state drive Setting the security chip Security Chip Security ➙ Security Chip Security Chip Notes: Active Clear Security Chip Using the fingerprint reader Enrolling your fingerprints Settings ➙ Accounts ➙ Sign-in options...
Page 79
Scanning your finger Fingerprint reader indicator Maintaining the fingerprint reader...
Page 80
Deleting data from your storage drive Using firewalls...
Chapter 6. Advanced configuration Installing a Windows 10 operating system Attention: Startup ➙ Boot Boot Priority Order USB HDD Restart OS Optimized Defaults Note: UEFI/Legacy Boot Country or region Code Country or region Code...
Page 84
Country or region Code Country or region Code Installing device drivers Note: Getting the latest drivers from the Web site Getting the latest drivers using Lenovo Vantage...
Page 85
Using the ThinkPad Setup program Configuring ThinkPad Setup Attention: Note: boldface Restart Changing the startup sequence Attention: Startup ➙ Boot...
Page 86
Note: Boot Updating the UEFI BIOS BIOS menu Note: Main menu Main Note: UEFI BIOS Version UEFI BIOS Date Embedded Controller Version ME Firmware Version Machine Type Model System-unit serial number System board serial number Asset Tag...
Page 87
CPU Type CPU Speed Installed Memory UUID MAC Address (Internal LAN) Preinstalled operating system license UEFI Secure Boot OA3 ID Config menu Note: Network Wake On LAN AC only AC Only AC and Battery Notes: Wake On LAN from Dock Enabled Note: Ethernet LAN Option ROM...
Page 88
IPv4 First UEFI Only Both UEFI first Wireless Auto Disconnection Disabled Enabled Note: MAC Address Pass Through Disabled Enabled Disabled USB UEFI BIOS Support Enabled Always On USB Enabled Enabled Charge in Battery Mode Disabled Always On USB Enabled Keyboard/Mouse TrackPoint Enabled Trackpad...
Page 89
Enabled F1–F12 as Primary Function Disabled Enabled Disabled Display Boot Display Device ThinkPad LCD External Display Total Graphics Memory 256 MB Note: 512 MB Boot Time Extension Disabled Power Intel (R) SpeedStep technology Enabled Mode for AC Maximum Performance Maximum Performance Mode for Battery Battery Optimized Battery Optimized...
Page 90
Balanced CPU Power Management Enabled Power On with AC Attach Disabled 8254 Timer Clock Gating Auto Auto Disabled Disable Built-in Battery Note: Beep and Alarm Password Beep Disabled Keyboard Beep Enabled Intel AMT Intel (R) AMT Control Enabled Enabled Permanently Disabled Note: USB Key Provisioning Disabled...
Page 91
Note: Console Type VT100+ Date/Time menu Note: System Date System Time Security menu Note: Password Supervisor Password Disabled Lock UEFI BIOS Settings Disabled Password at Unattended Boot Enabled Password at Restart Disabled Password at Boot Device List Disabled Boot Password Count Exceeded Error...
Page 92
Enabled Set Minimum Length Disabled Power-On Password Disabled Hard Disk1 Password Disabled Hard Disk 2 Password Disabled Security Chip Security Chip Type TPM 2.0 Security Chip Enabled Security Reporting Options SMBIOS Reporting Enabled Clear Security Chip Intel (R) TXT Feature Disabled Physical Presence for Clear Enabled...
Page 97
Desktop Management Interface Preboot eXecution Environment Note: Wake on LAN Network Boot Asset ID EEPROM Note: Enabling or disabling the Wake on LAN feature Config ➙ Network Network...
Chapter 7. Troubleshooting computer problems General tips for preventing problems Diagnosing problems Note:...
Page 100
Troubleshooting Computer stops responding Print these instructions now and keep them with your computer for reference later. Problem Solution Note: Spills on the keyboard Problem Solution...
Page 104
Error codes Solutions Memory module problems Print these instructions now and keep them with your computer for reference later. Problem Solution Ethernet problems Problem Solution Hardware and Sound ➙ Device Manager Network adapters...
Page 105
Update driver Problem Solution Problem Solution Problem Solution Problem Solution Wireless-LAN problem Problem Solution Wireless-WAN problem Problem Solution Note:...
Page 106
Bluetooth problem Note: Problem Solution Hardware and Sound ➙ Sound ➙ Playback Bluetooth Hands-free Audio Set Default Stereo Audio Set Default ThinkPad pointing device problems Problem Solution Problem Solution Keyboard problems Problem Solution Keyboard Device Hardware Device Properties status: This device is working properly. Problem Solution...
Page 107
Problem Solution Keyboard Fn and function keys Note: Fn and function keys How to use Fn key combinations Fn sticky method Computer screen problems Problem Solution Hardware and Sound ➙ Power Options High performance Problem Note: Solution Problem Solution...
Page 108
Problem Solution Problem Solution Problem Solution Display settings ➙ Display Note: Detect Resolution Display adapter properties Monitor Generic PnP Monitor Generic Non-PnP Monitor Properties Driver Update Driver Browse my computer for driver software Let me pick from a list of available drivers on my computer Show compatible hardware Close...
Page 109
Problem Solution External monitor problems Problem Solution Problem Solution Problem Solution Display settings ➙ Display Note: Detect Monitor-2 Display adapter properties Monitor Problem Solution Problem Solution Problem...
Page 110
Solution Problem Solution Problem Solution Audio problems Problem Solution Hardware and Sound Device Manager Sound, video and game controllers Sound, video and game controllers Problem Solution Hardware and Sound Sound Recording Microphone Array Properties Levels Note: Problem Solution Problem Solution Problem...
Page 111
Solution Problem Solution Problem Solution Mute Speaker/HP Problem Solution Problem Solution Hardware and Sound Sound Playback Set Default Playback Headset Earphone Set Default Fingerprint reader problems Problem Solution Problem Solution Battery problems Problem Solution...
Page 112
Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution ac power adapter problem Problem Solution Power problems Print these instructions now and keep them with your computer for reference later. Problem Solution Problem Solution...
Page 113
Problem Solution Power button problem Problem Solution Boot problems Print these instructions now and keep them with your computer for reference later. Problem Solution Problem Solution Sleep and hibernation problems Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution...
Page 114
Problem Solution Problem Solution Hard disk drive problems Problem Solution Problem Solution Startup Boot priority order Excluded from boot order Boot priority order Problem Solution Solid-state drive problem Problem Solution ThinkPad Pen Pro problem Problem Solution...
Page 115
Software problem Problem Solution USB problem Problem Solution Hardware and Sound ➙ Device Manager Docking station problem Problem Solution...
Chapter 8. Recovery information Resetting your computer Note: Settings ➙ Update & Security ➙ Recovery Reset this PC Get started Using advanced startup options Note: Settings ➙ Update & security ➙ Recovery Restart now ➙ Troubleshoot ➙ Advanced options Advanced startup Recovering your operating system if Windows 10 fails to start Note:...
Page 118
Creating and using a recovery USB drive Creating a recovery USB drive Attention: Note: recovery Create a recovery drive Using the recovery USB drive Note: Troubleshoot...
Page 120
Disabling the built-in battery Power Options Choose what the power buttons do Change settings that are currently unavailable Turn on fast startup Save changes Config ➙ Power Power Disable built-in battery Replacing the nano-SIM card...
Page 121
Attention: Replacing the microSD card Note: Attention:...
Page 122
Note: Replacing the base cover assembly Notes:...
Page 123
Figure 4. Removing the base cover assembly for ThinkPad L480 computers Figure 5. Removing the base cover assembly for ThinkPad L580 computers...
Page 124
Figure 6. Installing the base cover assembly for ThinkPad L480 computers Figure 7. Installing the base cover assembly for ThinkPad L580 computers Replacing the wireless-WAN card...
Chapter 10. Getting support Before you contact Lenovo Registering your computer Downloading system updates Recording information Recording problem symptoms and details Recording system information Getting help and service...
Page 150
Lenovo Support Web site Calling Lenovo Safety and Warranty Guide...
Appendix A. Supplemental information about the Ubuntu operating system Accessing the Lenovo Limited Warranty /usr/share/doc/lenovo-doc Accessing the Ubuntu help system Help Help Search Getting support information User Guide Safety and Warranty Guide User Guide Safety and Warranty Guide...
Appendix B. Regulatory information Certification-related information Product name Compliance ID Machine types Product name Compliance ID Machine types Regulatory labels Korean E-label notice Wireless-related information Wireless interoperability...
Page 156
Usage environment and your health Locating the UltraConnect wireless antennas ™ For ThinkPad L480 computers For ThinkPad L580 computers Wireless-radio compliance information...
Page 157
Brazil wireless-radio compliance information Mexico wireless-radio compliance information Advertencia: Locating wireless regulatory notices Regulatory Notice Regulatory Notice TCO certification Note: Export classification notice Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity...
Page 158
Industry Canada Class B emission compliance statement European Union conformity EMC Directive Statement: Radio Equipment Directive Statement:...
Page 159
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord Lenovo product service information for Taiwan Eurasian compliance mark...
Page 160
Supplemental information for the Eurasian Union Назначение Изготовитель Страна производства Наименование и местонахождение уполномоченного изготовителем лица Импортер *Согласно ГОСТ 2.601-2013 «Единая система конструкторской документации. Эксплуатационные документы», пункт 5.1, подпункт 5.1.2, этикетка является видом эксплуатационных документов. Дата изготовления (месяц и год) Единый...
Appendix C. WEEE and recycling statements of countries and regions General recycling information Important WEEE information WEEE information for Hungary...
Page 162
Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor Disposing of Lenovo computer components Disposing of disused lithium batteries from Lenovo computers Disposing of a disused battery from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil...
Page 163
Battery recycling information for the European Union Notice: Disposing of lithium batteries and battery packs from Lenovo products Disposing of battery packs from Lenovo products...
Page 164
Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for mainland China...
Appendix D. Restriction of Hazardous Substances (RoHS) Directive of countries and regions European Union RoHS Turkish RoHS Ukraine RoHS India RoHS Mainland China RoHS...
Appendix F. Notices Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
Need help?
Do you have a question about the Thinkpad L480 and is the answer not in the manual?
Questions and answers