Lenovo ThinkPad L460 User Manual
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Lenovo ThinkPad L460 User Manual

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  • Page 1 ThinkPad L460 User Guide...
  • Page 2 • “Important safety information” on page iv • Appendix F “Notices” on page 157 ® The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserGuides Fifth Edition (June 2017) ©...

  • Page 3: Table Of Contents

    ... . . Security features ... . Accessing Lenovo programs ..Chapter 4. You and your computer . . 45 An introduction to Lenovo programs .
  • Page 4 Error messages ... . Calling Lenovo ... . . Errors without messages ..
  • Page 5 Japan notice for ac power cord ..Appendix F. Notices ..Lenovo product service information for Trademarks ....

  • Page 6: Important Safety Information

    Important safety information Note: Read the important safety information first. Read this first This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty.
  • Page 7 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.

  • Page 8: Conditions That Require Immediate Action

    Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: http://www.lenovo.com/support/phone Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.

  • Page 9: Service And Upgrades

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 10: Power Cords And Power Adapters

    Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better.

  • Page 11: Plugs And Outlets

    Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Removable Rechargeable Battery

    Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.

  • Page 14: Heat And Product Ventilation

    Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...

  • Page 15: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 16: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 17: Plastic Bag Notice

    Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact.

  • Page 19: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 11 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer.

  • Page 20: Right-Side View

    Your computer has a media-card slot. Insert your flash media card into the media-card slot to read the data on the card. For more information, see “Using a flash media card or a smart card” on page 32. Right-side view Figure 2. Right-side view ThinkPad L460 User Guide...
  • Page 21 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 22: Left-Side View

    7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Settings program, click POWER, and then follow the instructions on the screen. For instructions on how to start the programs, see “Accessing Lenovo programs” on page 12.

  • Page 23: Bottom View

    • The combo audio connector does not support a conventional microphone. For more information, see “Using audio features” on page 31. Smart-card slot (available on some models) Your computer might have a smart-card slot. For more information, see “Using a flash media card or a smart card”...
  • Page 24 • Solid on: The computer is on (in normal mode). • Off: The computer is off or in hibernation mode. • Blinks fast: The computer is entering sleep or hibernation mode. • Blinks slowly: The computer is in sleep mode. ThinkPad L460 User Guide...

  • Page 25: Locating Labels That Contain Important Product Information

    “Labels for the Windows operating systems” on page 9 Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
  • Page 26 Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless WAN module, there is a label located under the battery directing you to the actual FCC ID and IC certification number.

  • Page 27: Labels For The Windows Operating Systems

    (available on some models) installed in your computer, as shown: Note: For the user-replaceable wireless module, ensure that you use only Lenovo-authorized wireless modules for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer.

  • Page 28: Features

    • ThinkPad pointing device • Function keys Interface • Digital-media-card reader (4-in-1) • ac power connector • Combo audio connector • Docking station connector (available on some models) • External monitor connectors (VGA connector and mini DisplayPort connector) ThinkPad L460 User Guide...

  • Page 29: Specifications

    • One Always On USB 3.0 connector • RJ45 Ethernet connector • SIM-card slot (available on some models) • Smard-card slot (available on some models) • Two USB 3.0 connectors Integrated wireless features • Bluetooth • Wireless LAN • Wireless WAN (available on some models) Security features •...

  • Page 30: Lenovo Programs

    3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 31 Lenovo Companion is filled with exclusive Lenovo content to help you learn about what you can do with your computer. Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. (Windows 10) Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.
  • Page 32 (Windows 7 and Windows 10) Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates (Windows 7) and alerts on conditions that require your attention.

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 32 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 34: Getting Help About The Windows Operating System

    • For Windows 7: Open the Start menu, and then click Help and Support. • For Windows 10: Open the Start menu, and then click Get started. Additionally, you can search from the taskbar to find help, apps, files, settings, and so on. ThinkPad L460 User Guide...

  • Page 35: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Windows key Press the Windows key to open the Start menu. For information about using the Windows key with other keys, refer to the help information system of the Windows operating system. Fn key Function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following:...

  • Page 36: Thinkpad Pointing Device

    With the ThinkPad pointing device, you also can perform a variety of touch gestures, such as rotating and zooming in or out. The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad ThinkPad L460 User Guide...

  • Page 37: Trackpoint Pointing Device

    By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 21. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 38: Trackpad Touch Gestures

    • When using two or more fingers, ensure that you position your fingers slightly apart. • Some gestures are not available if the last action was done from the TrackPoint pointing device. • Some gestures are only available when you are using certain apps. ThinkPad L460 User Guide...

  • Page 39: Customizing The Thinkpad Pointing Device

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo. For information about contacting Lenovo, see Chapter 11 “Getting support” on page 133.

  • Page 40: Power Management

    – When the battery icon in the Windows notification area shows a low percentage of battery power remaining. – When the batteries have not been used for a long time ThinkPad L460 User Guide...

  • Page 41: Checking The Battery Status

    Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery. The rate at which you use battery power will determine how long you can use the battery of your computer between charges.

  • Page 42: Handling The Battery

    Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...
  • Page 43 Do not attempt to disassemble or modify the battery. Attempting to do so can cause an explosion, or liquid leakage from the battery. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 44: Connecting To The Network

    This enables you to stay connected to your network while you are at the office, in a meeting room, or at home, with no need for a wired connection. ThinkPad L460 User Guide...
  • Page 45 To establish a wireless-LAN connection, do the following: 1. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed. 2. Double-click a network to connect to it. Provide required information if needed. The computer automatically connects to an available wireless network when the location changes. For more information, refer to the Windows help information system.
  • Page 46 No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Wireless status icon status: • Power to the WAN radio is off • No association • No signal ThinkPad L460 User Guide...

  • Page 47: Using An External Display

    • Weak signal • Medium signal • Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones.

  • Page 48: Connecting An External Display

    Note: Depending on the situation, you might see Projector only or Second screen only. ® Note: If you show DOS or programs using DirectDraw or Direct3D in full-screen mode, only the main display shows the video output. ThinkPad L460 User Guide...

  • Page 49: Changing Display Settings

    Changing display settings You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation. To change display settings, do the following: 1.

  • Page 50: Using A Flash Media Card Or A Smart Card

    – Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. – Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.

  • Page 51: Inserting A Flash Media Card Or A Smart Card

    Attention: While transferring data to or from a flash media card, or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data could get damaged. Inserting a flash media card or a smart card Attention: Before you start installing a card, touch a metal table or a grounded metal object.
  • Page 52 ThinkPad L460 User Guide...

  • Page 53: Chapter 3. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 54 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0. Ethernet connector: Used to connect the docking station to an Ethernet LAN. ThinkPad L460 User Guide...
  • Page 55 Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer. ac power connector: Used to connect the ac power adapter.
  • Page 56 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer. ThinkPad L460 User Guide...
  • Page 57 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer.
  • Page 58 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer. ThinkPad L460 User Guide...

  • Page 59: Attaching A Thinkpad Docking Station

    Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock.

  • Page 60: Detaching A Thinkpad Docking Station

    • Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays as shown will not work. ThinkPad L460 User Guide...
  • Page 61 – ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.

  • Page 62: Security Features

    • When the key is in position 2, the eject button of the docking station is unlocked, and you can remove your computer. The key lock indicator is off when the eject button is unlocked. The security cable is locked. ThinkPad L460 User Guide...

  • Page 63: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to the accessibility information that outlines our efforts in this area. See “Accessibility information”...

  • Page 64: Comfort

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 65 Keyboard shortcut Function Shift five times Turn on or turn off Sticky Keys Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
  • Page 66 Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Industry-standard connectors Your computer provides industry-standard connectors that enable you to connect assistive devices. ThinkPad L460 User Guide...

  • Page 67: Traveling With Your Computer

    1. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
  • Page 68 • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories. ThinkPad L460 User Guide...

  • Page 69: Chapter 5. Security

    1. Restart your computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. 3. Depending on your need, do one of the following: © Copyright Lenovo 2016, 2017...

  • Page 70: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 71: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 72 Confirm New Password field and press Enter. 3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. Note: The hard disk password cannot be removed in User HDP mode. ThinkPad L460 User Guide...

  • Page 73: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 74: Setting The Security Chip

    4. Press Enter. The Security Chip submenu opens. 5. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 6. Set other items that you want to set. ThinkPad L460 User Guide...

  • Page 75: Using The Fingerprint Reader

    It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following: • For Windows 7: 1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Lenovo programs” on page 12. 2. Enter the Windows password as required.
  • Page 76 To improve the situation, try the following: • Clean or wipe your hands to remove any excess dirt or moisture from the fingers. • Enroll and use a different finger for authentication. • If your hands are dry, apply lotion to them. ThinkPad L460 User Guide...

  • Page 77: Notice On Deleting Data From Your Storage Drive

    • Delete the data. • Format your storage drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
  • Page 78 For more information about how to use your antivirus software, refer to the help information system of your antivirus software. ThinkPad L460 User Guide...

  • Page 79: Chapter 6. Advanced Configuration

    7 operating system onto the drive only in UEFI mode. In this case, ensure that you always select UEFI Only. 7. Press the F10 key to exit the ThinkPad Setup program. 8. Insert the Windows 7 operating system installation DVD into the optical drive, and restart the computer. © Copyright Lenovo 2016, 2017...

  • Page 80: Installing The Windows 10 Operating System

    12. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 81: Installing Device Drivers

    8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 12. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 82: Main Menu

    To configure the BIOS of your computer, do the following: 1. Turn on the computer. When the Lenovo logo is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program.
  • Page 83 The following table lists the Config menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.
  • Page 84 Fn key twice, the state is locked until you press the Fn key again. F1–F12 as primary function • Disabled Enable the F1-F12 function or the special function • Enabled printed as an icon on each key as the primary function. ThinkPad L460 User Guide...
  • Page 85 Table 2. Config menu items (continued) Menu item Submenu item Selection Comments Enabled: Executes the F1-F12 function. Disabled: Executes the special function. To temporarily switch the above two options, press Fn+Esc to enable FnLock. The FnLock indicator is on when FnLock is enabled. Display Boot Display Device •...
  • Page 86 Different beeps will sound when the entered password matches or does not match the configured password. Keyboard Beep • Disabled Enable this option to have a beep sound • Enabled when unmanageable key combination are pressed. ThinkPad L460 User Guide...

  • Page 87: Date And Time Menu

    Table 2. Config menu items (continued) Menu item Submenu item Selection Comments Intel (R) AMT Intel (R) AMT Control • Disabled If you select Enabled, Intel Active Management • Enabled Technology (AMT) is • Permanently Disabled configured and additional setup items are provided in Management Engine BIOS Extension (MEBx) Setup.
  • Page 88 • Disabled Password Count Select Enabled to show the POST Exceeded Error 0199 error and prompt for the Security • Enabled password. Select Disabled to hide the POST 0199 error and proceed without any user action required. ThinkPad L460 User Guide...
  • Page 89 Table 3. Security menu items (continued) Menu item Submenu item Selection Comments Set Minimum Length • Disabled Specify a minimum length for the power-on password and hard disk • Password length password. By default, this is set to options Disabled. If you set the supervisor password and specify a minimum length for passwords, no one but you can change the length.
  • Page 90 • Disabled If you select Enabled, you can use the Memory Card Slot memory card slots. • Enabled • Disabled If you select Enabled, you can use the Smart Card Slot smart card slots. • Enabled ThinkPad L460 User Guide...
  • Page 91 Table 3. Security menu items (continued) Menu item Submenu item Selection Comments Integrated Camera • Disabled If you select Enabled, you can use the integrated camera. • Enabled Microphone • Disabled If you select Enabled, you can use the microphones (internal, external, or •...

  • Page 92: Startup Menu

    To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Restart the computer. When the Lenovo logo is displayed, press the F12 key. 2. Select the device that you want the computer to start from.
  • Page 93 Support is not selectable. Boot Mode • Quick Screen during the POST: • Diagnostics • Quick: The Lenovo Logo screen is displayed. • Diagnostics: Test messages are displayed. Note: You can also enter Diagnostic mode by pressing Esc during POST.

  • Page 94: Restart Menu

    Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network. ThinkPad L460 User Guide...

  • Page 95: Setting Management Features

    Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.6.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board.
  • Page 96 • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. ThinkPad L460 User Guide...

  • Page 97: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 98: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 99: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 100: Cleaning The Cover Of Your Computer

    Taking care when setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or storage drive. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 101 9. Wait for the surface to dry completely and remove any fibers from the cloth. Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2.
  • Page 102 ThinkPad L460 User Guide...

  • Page 103: Chapter 8. Troubleshooting Computer Problems

    When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media. You can use the recovery media to restore the hard disk drive or hybrid drive to the factory default state.

  • Page 104: Spills On The Keyboard

    Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. ThinkPad L460 User Guide...
  • Page 105 • Message: 0187: EAIA data access error. Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area. Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled.

  • Page 106: Errors Without Messages

    Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same error message, contact Lenovo service to have the computer serviced.

  • Page 107: Beep Errors

    Solution: If you have modified a partition on your hard disk drive by using partition software, information about that partition, or the master boot record might have been destroyed. 1. Turn off the computer, and then turn it on again. 2.

  • Page 108: Networking Problems

    • Problem: My computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps. Solution: – Try another cable. – Make sure that the link partner is set to auto-negotiate. ThinkPad L460 User Guide...

  • Page 109: Problems With The Keyboard And Other Pointing Devices

    – Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Make sure that: • The Airplane mode is off. • Your wireless LAN driver is the latest version. •...

  • Page 110: Problems With The Display And Multimedia Devices

    – If your computer is in sleep mode, press Fn to resume from the sleep mode. – If the problem persists, follow the solution for the following problem. ThinkPad L460 User Guide...
  • Page 111 • Problem: The screen is unreadable or distorted. Solution: Make sure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: 1.
  • Page 112 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and do one of the following: – For Windows 7: Click Screen resolution. ThinkPad L460 User Guide...
  • Page 113 – For Windows 10: Click Display settings, show the displayed window in full screen, and then click Advanced display settings. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5.
  • Page 114 DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location. • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. ThinkPad L460 User Guide...
  • Page 115 Solution: Sometimes, when you use a high resolution such as 1600 x 1200 pixels, the image is shifted to left or right on the screen. To correct this, first make sure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor supports.

  • Page 116: Fingerprint Reader Problems

    • Problem: Your computer shuts down before the battery-status icon in the Windows notification area shows empty, or your computer operates after the battery-status icon in the Windows notification area shows empty. Solution: Discharge and recharge the battery. ThinkPad L460 User Guide...
  • Page 117 • Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery. • Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active.
  • Page 118 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 119: Problems With Drives And Other Storage Devices

    the external monitor or turning it on, and the computer display remains blank, press the display-mode switching key to bring up the computer display. • Problem: The computer does not return from sleep mode, or the system-status indicator blinks slowly and the computer does not work.
  • Page 120 • Problem: The HD DVD tab in the WinDVD8 program is dimmed and I cannot use it. Solution: Your computer does not support an HD DVD drive. ThinkPad L460 User Guide...

  • Page 121: A Software Problem

    A software problem Problem: A application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.
  • Page 122 ThinkPad L460 User Guide...

  • Page 123: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 105 • “Recovery overview for the Windows 10 operating system” on page 110 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 124: Performing Backup And Recovery Operations

    This section provides instructions on how to perform a backup operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 125: Using The Rescue And Recovery Workspace

    This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 126: Creating And Using A Rescue Medium

    Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 127: Reinstalling Preinstalled Programs And Device Drivers

    2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter.

  • Page 128: Solving Recovery Problems

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 80.

  • Page 129: Recovering Your Operating System If Windows 10 Fails To Start

    To use advanced startup options, do the following: Note: The GUI items of the operating system might change without notice. 1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙...
  • Page 130 4. Select a preferred keyboard layout. 5. Click Troubleshoot to display the optional recovery solutions. 6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the screen to complete the process. ThinkPad L460 User Guide...

  • Page 131: Chapter 10. Replacing Devices

    Before you start, print these instructions and read “Important safety information” on page iv. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 132 Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.” DANGER If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances.
  • Page 133 4. Slide the other battery latch to the unlocked position, and detach the battery from the base cover on the right. 5. Remove the battery. Chapter 10 Replacing devices...

  • Page 134: Installing Or Replacing The Sim Card

    . Gently take the SIM card out of the tray . Install a new SIM card into the tray . Insert the tray into the computer 5. Reconnect the ac power adapter and all cables. ThinkPad L460 User Guide...

  • Page 135: Replacing The Bottom Cover

    Replacing the bottom cover Before you start, print these instructions and read “Important safety information” on page iv. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the bottom cover, do the following: 1.

  • Page 136: Replacing The Coin-Cell Battery

    1. Turn off the computer. Then disconnect the ac power adapter and all cables from the computer. 2. Remove the battery. See “Replacing the battery” on page 113. 3. Remove the rubber caps and the bottom cover. See “Replacing the bottom cover” on page 117. ThinkPad L460 User Guide...

  • Page 137: Replacing The Keyboard

    4. Detach the connector . Then remove the coin-cell battery 5. Install the new coin-cell battery . Then attach the connector 6. Reinstall the rubber caps and the bottom cover. See “Replacing the bottom cover” on page 117. 7. Reinstall the battery. See “Replacing the battery” on page 113. 8.
  • Page 138 3. Remove the rubber caps. 4. To reveal the screw heads beneath the keyboard frame, use the flat-head screwdriver to slide the keyboard forward by 2.5 mm (0.1 inch). ThinkPad L460 User Guide...
  • Page 139 5. Use the cross-head screwdriver to loosen the screws. 6. Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by arrow Chapter 10 Replacing devices...
  • Page 140 7. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: 1. Attach the connectors, and then turn over the keyboard. ThinkPad L460 User Guide...
  • Page 141 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. 3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat-head screwdriver.
  • Page 142 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat-head screwdriver to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. ThinkPad L460 User Guide...

  • Page 143: Replacing The Internal Storage Drive

    6. Insert the flat-head screwdriver into the sides of the keyboard as shown to push the keyboard frame backward. Ensure that there is no gap between the keyboard frame and keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
  • Page 144 2. Remove the battery. See “Replacing the battery” on page 113. 3. Remove the rubber caps and the bottom cover. See “Replacing the bottom cover” on page 117. 4. Remove the screw that secures the storage drive. 5. Remove the storage drive. ThinkPad L460 User Guide...

  • Page 145: Replacing A Wireless Wan Card

    6. Place the new storage drive into the drive bay. 7. Install the screw to secure the storage drive. 8. Reinstall the rubber caps and the bottom cover. See “Replacing the bottom cover” on page 117. 9. Reinstall the battery. See “Replacing the battery” on page 113. 10.
  • Page 146 If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card. 6. Remove the screw. The card pops up. ThinkPad L460 User Guide...
  • Page 147 7. Remove the card. 8. Insert the contact edge of the new card to the corresponding socket . Pivot the new card downward 9. Install the screw to secure the new card. Chapter 10 Replacing devices...

  • Page 148: Replacing A Memory Module

    1. Turn off the computer. Then disconnect the ac power adapter and all cables from the computer. 2. Remove the battery. See “Replacing the battery” on page 113. 3. Remove the rubber caps and the bottom cover. See “Replacing the bottom cover” on page 117. ThinkPad L460 User Guide...
  • Page 149 4. Open the film and hold it when you are replacing the memory module. 5. Open the latches on both sides of the memory slot at the same time . Then remove the memory module Chapter 10 Replacing devices...
  • Page 150 7. Reinstall the rubber caps and the bottom cover. See “Replacing the bottom cover” on page 117. 8. Reinstall the battery. See “Replacing the battery” on page 113. 9. Turn the computer over again. Connect the ac power adapter and all cables. ThinkPad L460 User Guide...

  • Page 151: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 152: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 153: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 154 ThinkPad L460 User Guide...

  • Page 155: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 156 • Wireless feature – Integrated wireless local area network (LAN) (WPA/WPA2-PSK) The following list provides information about components and features partly supported by Lenovo. Note: Depending on the model, some of the components and features might not be available on your computer.
  • Page 157 – Horizontal scrolling – Vertical scrolling • SIM card The following list provides information about components and features that are not supported by Lenovo. Note: Depending on the model, some of the components and features might not be available on your computer.
  • Page 158 ThinkPad L460 User Guide...

  • Page 159: Appendix B. Regulatory Information

    Appendix B. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect™ wireless antenna system built into the display for optimal reception, enabling wireless communication wherever you are.

  • Page 160: Wireless-Radio Compliance Information

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 161: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 162: Industry Canada Class B Emission Compliance Statement

    • For notebook computers: http://www.lenovo.com/social_responsibility/us/en/eu_doc_notebooks/ • For tablets: http://www.lenovo.com/social_responsibility/us/en/eu_doc_tablets/ Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.

  • Page 163: Japan Vcci Class B Compliance Statement

    Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

  • Page 164: Eurasian Compliance Mark

    Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. ThinkPad L460 User Guide...

  • Page 165: Appendix C. Weee And Recycling Statements

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.com/recycling...

  • Page 166: Japan Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 167: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 168: Battery Recycling Information For Taiwan

    You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China ThinkPad L460 User Guide...

  • Page 169: Appendix D. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 170 ThinkPad L460 User Guide...
  • Page 171 Taiwan RoHS Appendix D. Restriction of Hazardous Substances (RoHS) Directive...
  • Page 172 ThinkPad L460 User Guide...

  • Page 173: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 174 5. Clear the Allow this device to wake the computer check box. 6. Click OK. ThinkPad L460 User Guide...

  • Page 175: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 176: Trademarks

    This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

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