Quadra-Fire PS35-C Owner's Manual
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Quadra-Fire PS35-C Owner's Manual

Pellet burning stoves
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
PELLET BURNING STOVES
MODEL NUMBER:
PS35-C
CAUTION
Tested and approved for wood pellets, Burning of any
other type of fuel voids your warranty.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
R
7058-805F
WARNING
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal injury,
or death.
•
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
•
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void
your warranty.
•
Comply with all minimum clearances to combustibles
as specified.
Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
•
Do not touch glass until it is cooled
•
NEVER allow children to touch glass
•
Keep children away
•
CAREFULLY SUPERVISE children in same room
as fireplace.
•
Alert children and adults to hazards of
high temperatures
•
High temperatures may ignite clothing or other
flammable materials.
•
Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Check building codes prior to installation.
•
Installation MUST comply with local, regional, state
and national codes and regulations.
•
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
NOTE: To obtain a French translation of this
manual, please contact your dealer or visit
www.quadrafire.com
REMARQUE : Pour obtenir une traduction française de
ce manuel, s'il vous plaît contacter votre
revendeur ou visitez
www.quadrafire.com
04/21

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Summary of Contents for Quadra-Fire PS35-C

  • Page 1 MODEL NUMBER: other appliance. • Do not over fire - If appliance or chimney connector PS35-C glows, you are over firing. Over firing will void your warranty. • Comply with all minimum clearances to combustibles as specified.

  • Page 2: Sample Of Serial Number / Safety Label

    Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Back of appliance Model Number CAUTION KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIAL FAR AWAY FROM THE APPLIANCE.

  • Page 3: Table Of Contents

    E. Soot or Creosote Fire ......20 Quadra-Fire is a registered trademark of Hearth & Home Technologies.

  • Page 4: Warranty Policy

    B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...

  • Page 6: Quick Start Guide

    C. Quick Start Guide QUICK START GUIDE *Before you plug in this appliance, follow these instructions* Remove hang tags from the door glass. Clean the glass. Remove the hardware pack and desiccant bag from the fi rebox area before your fi rst fi re. Turn the thermostat to off...

  • Page 7: Listing And Code Approvals

    8600 BTU’s which is the average BTU’s www.quadrafire.com/about-us/epa-certification from a pound of pellets. The PS35-C is Certified to comply with 2020 particulate emission standards. This pellet heater needs periodic inspection and repair for proper operation. It is against federal regulations to operate this pellet heater in a manner inconsistent with operating instructions in this manual.

  • Page 8: Glass Specifications

    D. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. Fire Risk Hearth & Home Technologies disclaims any E. Electrical Rating (on high) responsibility for, and the warranty will be 115 VAC, 60 Hz, Start 3.8 Amps, Run 1.3 Amp voided by, the following actions: F.

  • Page 9: Operating Instructions

    User Guide Operating Instructions C. Combustible Materials WARNING Material made of/or surfaced with any of the following materials: Wood Compressed Paper Fire Risk. Plant Fibers • Do not operate appliance before reading Plastic and understanding operating instructions. Plywood/OSB • Failure to operate appliance properly may Sheet Rock (drywall) cause a house fire.

  • Page 10: General Operating Information

    E. General Operating Information Moisture Always burn dry fuel. Burning fuel with high moisture 1. Thermostat Calls For Heat content takes heat from the fuel and tends to cool the The appliance is like most modern furnaces; when appliance, robbing heat from your home. Damp pellet fuel the thermostat calls for heat, your appliance will can clog the feed system.

  • Page 11: Hopper Lid Latch And Hopper Switch

    G. Hopper Lid Latch and Hopper Switch 4. Turn it to the “high” setting by pushing the top of the control switch in and then adjust the thermostat to its 1. Lift up the hopper lid and lock into open position. Now highest setting.

  • Page 12: Fire Characteristics

    I. Fire Characteristics K. Ignition Cycles A properly adjusted fire with the heat output control 1. At the beginning of each ignition cycle, it is normal to switch set on “high” has a short active flame pattern that see some smoke in the firebox. The smoke will stop extends out of the fire pot approximately 4 to 8 inches once the fire starts.

  • Page 13: Clear Space

    L. Clear Space M. Thermostat Operation Mantel: For accurate temperature control and comfort, correct Avoid placing candles and other heat-sensitive objects location is very important. On new installations, the on mantel or hearth. Heat may damage these objects. guidelines listed in the installation manual under Thermostat Installation should be followed as closely NOTICE: Clearances may only be reduced by means as possible.

  • Page 14: Frequently Asked Questions

    This unit has one serviceable fuse in the junction box and a reset button for the thermostat circuit. Can I burn corn in my unit? Corn is not an approved fuel for the PS35-C. I’m thinking about going green (solar power) and need to know what the power consumption is on my Unit.

  • Page 15: Maintenance And Service

    Maintenance and Service When properly maintained, your fireplace will give CAUTION you many years of trouble-free service. Contact your dealer to answer question regarding proper operation, Shock and Smoke Hazard troubleshooting and service for your appliance. Visit • Turn down thermostat, let appliance www.quadrafire.com/owner-resources to view basic completely cool and exhaust blower must...

  • Page 16: General Maintenance

    C. General Maintenance 1. Types of Fuel Depending on the type of fuel you are burning will dictate how often you have to clean your fire pot. OPEN Position. Light color If the fuel you are burning has a high dirt or ash painted area visible content, it may be necessary to clean the fire pot more than once a day.
  • Page 17 4. Cleaning Ash Drawer 6. Cleaning the Exhaust Path, Baffles & Drop Tube • Frequency: Weekly or every 5 bags of fuel • Frequency: Monthly or every 25 bags or more • By: Homeowner frequently depending on ash build-up. a. There must not be any hot ashes in the ash drawer •...
  • Page 18 8. Soot and Fly Ash: Formation & Need for Removal in 10. Cleaning the Glass Exhaust Venting System. • Frequency: When clear view of the fire pot • Frequency: Yearly or more frequently depending on becomes obscure ash build-up. • By: Homeowner •...
  • Page 19 12. Cleaning Convection Blower - Requires No 14. Preparing Firebox for Non-Burn Season Lubrication • Frequency: Yearly • Frequency: Yearly or more frequently depending on • By: Homeowner Dust/Dirt build-up a. Be sure the appliance is allowed to cool, has been •...

  • Page 20: High Ash Fuel Content Maintenance

    D. High Ash Fuel Content Maintenance Incorrect Flame Height • Frequency: As needed Tall, Lazy Flame Tall, Lazy Flame • By: Homeowner Orange in Color Orange in Color Poor quality pellet fuel, or lack of maintenance, can create conditions that make the firepot fill quickly with ashes and clinkers.

  • Page 21: Troubleshooting Guide

    Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Symptom Possible Cause Corrective Action...
  • Page 22 Symptom Possible Cause Corrective Action Check for ash build up in appliance, Slow or smoky start-up Dirty exhaust and/or venting system. including behind rear panels, firebox, heat (Cont’d) exchanger, exhaust blower and venting. Check hopper, fill with fuel. Replace snap disc. Firebox door must be Out of fuel.
  • Page 23 Symptom Possible Cause Corrective Action No call light. Defective control box. #1 snap disc defective. Replace snap disc. Convection blower fails Blower not plugged in. Check that blower is plugged into wire to start. harness. Blower is defective. Replace blower. Control box is defective.

  • Page 24: Service Parts Replacement

    Service Parts Replacement A. Side Curtain Replacement B. Convection Blower Replacement 1. Lift the hopper lid up until it locks into place. 1. Turn down the thermostat, let appliance completely 2. Using a Phillips screwdriver, a 3/8 inch wrench, or a 3/8 cool and then unplug appliance before servicing.

  • Page 25: Exhaust Blower Replacement

    C. Exhaust Blower Replacement Snap Disc #2 - Fuel Delivery Interrupt 1. Turn down thermostat, let appliance cool completely if 1. Turn down the thermostat, let appliance completely running. Then unplug appliance before servicing. cool and then unplug appliance before servicing. 2.

  • Page 26: Igniter Replacement

    E. Igniter Replacement F. Baffle Removal & Replace 1. Shut down the appliance by turning down the 1. Shut down the appliance by turning down the thermostat and let the appliance completely cool down. thermostat and let the appliance completely cool down. After the appliance has cooled down, unplug it and 2.

  • Page 27: Glass Replacement

    G. Glass Replacement 1. Open the door from the appliance by lifting door off of hinge pins and lay on a flat surface face down. 2. Using a Phillips Head screw driver, remove the 4 brackets and set aside (Figure 27.1). 3.

  • Page 28: Reference Materials

    The fuse will blow should a short occur and shut off power to the appliance. Your PS35-C is set to #7 (7 flashes) (Figure 28.1). 7. Heat Output Switch The heat output switch is located on the upper right back panel.
  • Page 29 11. Power Supply 17. Snap Disc #2 (Fuel Delivery Interrupt) 175°F The power outlet is located behind the control box on Snap disc #2 is located on the center of the convection the back of the appliance, lower left corner. Check the plenum above the convection blower.

  • Page 30: Component Locations

    B. Component Locations Heat Output Switch Terminal Block Back of Center 2 Screws for Appliance Thermostat Wires Power Outlet Reset Button Figure 30.1 LOCATED BEHIND LEFT SIDE PANELS LOCATED BEHIND RIGHT SIDE PANELS Feed Motor Control Box Convection blower Vacuum Switch Fuse Combustion Blower Junction Box...

  • Page 31: Maintenance And Service Log

    C. Maintenance and Service Log Date of Service Performed By Description of Service 7058-805F 04/21...
  • Page 32 Date of Service Performed By Description of Service 7058-805F 04/21...
  • Page 33 Date of Service Performed By Description of Service 7058-805F 04/21...
  • Page 34 Date of Service Performed By Description of Service 7058-805F 04/21...

  • Page 35: Service Parts List

    D. Service Parts List PS35-C Service Parts Beginning Manufacturing Date: Mar 2019 Free Standing Pellet Stove Ending Manufacturing Date: Active Part number list on following pages. 04/21 7058-805F 04/21...
  • Page 36 PS35-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 37 PS35-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 38 PS35-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 39 PS35-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 40 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafi re.com CAUTION DO NOT DISCARD THIS MANUAL •...

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