Solving Problems; Any Questions - Epson Artisan 50 Series Start Here Manual

Solving problems

The printer makes noise after ink cartridge installation.
• The first time you install ink cartridges, the printer must charge its print head
for 3 minutes or so. Wait until charging finishes (the
flashing) before you turn off the printer, or it may charge improperly and use
excess ink the next time you turn it on.
• If the printer stops moving or making noise, but the
flashing after 5 minutes, turn off the printer. If the light is still flashing when
you turn it back on, contact Epson as described in "Any Questions?".
• Make sure the ink cartridges are inserted completely and the ink cartridge
cover is closed completely.
You're having problems installing the printer software.
•
During software installation, you are prompted to connect the USB cable.
When you connect the cable, make sure your printer is turned on and the
cable is securely connected at both ends.
• Close your other programs, including any screen savers and virus protection
software, and install the software again.

Any questions?

Quick Guide
Get basic instructions for printing, maintenance, and problem solving.
On-screen Epson Information Center
Click the desktop shortcut to view your on-screen manual, see animated
printing movies, and link to Epson technical support.
On-screen help with your software
Select Help or ? when you're using your software.
Technical Support
Internet Support
Visit Epson's support website at epson.com/support and select your
product for solutions to common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Speak to a Support Representative
Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6
Time, Monday through Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may apply.
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