Troubleshoot - BAT glo HYPER+ User Instructions

10

Troubleshoot

53
ERROR CODE
EN
SYMPTOM
The glo™ tobacco
heater is not charging.
The glo™ tobacco heater
is not heating.
The glo™ tobacco heater
is not heating.
POSSIBLE CAUSE SUGGESTED ACTION
The glo™ tobacco
Move to a cooler area
heater may be above and/or wait for the glo™
the internal battery's tobacco heater to
maximum temperature. cool down.
The glo™ tobacco
Move to a warmer area
heater may be below
and/or wait for the glo™
the internal battery's
tobacco heater to warm up.
minimum temperature.
Check the charge status by
pressing the control button
The glo™ tobacco
on the glo™ tobacco heater.
heater may have
Charge if necessary. Refer
run out of charge.
to the charging instructions
in the 'Quick Start' section.
The glo™ tobacco
Move to a cooler area
heater may be
and/or wait for the glo™
above the internal
tobacco heater to cool
battery's maximum
down.
temperature.
The glo™ tobacco
Move to a warmer area
heater may be below
and/or wait for the glo™
the internal battery's
tobacco heater to warm up.
minimum temperature.
Allow the glo™ tobacco
heater to cool for
approximately 90
Session is started very
seconds before starting
soon after the first
another session. If the
session is stopped
problem persists, please
abruptly.
contact the glo™ customer
care line for additional
help and advice.
54
EN